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SERTIFIKASI

ISO

1. RISKI WAHYU R

2. INTAN MUSTIKO

3. FIRTHA LUTVIA

4. FADILAH AKBA

. MAULIDIA K.

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POKOK BAHASAN

D"#$%&% &"'%#*&% ISO

B"$+ &"'%#*&% ISO

S*$,*' ++ ISO !001200/

T++*$ ISO !001200/

M*$** ISO !001200/

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D"#$%&% S"'%#*&%ISO

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ISO (THE INTERNATIONALORGANIZATION FOR

STANDARIZATION)

Organisasi Standar Internasional (ISO) adalah suatu asoang terdiri dari badan!badan standardisasi nasiberanggota"an tida" "urang dari #$% negara&

ISO 'erua"an suatu organisasi di luar e'erintahan (Non!Organi*ation+NGO) ang berdiri se,a" tahun #-$.& Le'organisasi ini berusat di /ene0a1 S0iss&

3isi dari ISO adalah untu" 'endu"ung enge'bangan stdan "egiatan!"egiatan ter"ait lainna dengan haraan untu"erdagangan internasional1 dan ,uga untu" 'e'bantu en"er,asa'a se4ara global di bidang il'u engetahuan1 te"egiatan e"ono'i&

5egiatan o"o" ISO adalah 'enghasil"an "esea"atan!"internasional ang "e'udian diubli"asi"an sebaga

internasional&

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B"$+ S"'%#*&%ISO

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#& ISO -%%#

ISO !001 "'+**$ &%&" *$*""$ +"'+**$ "'&*'**$ &%&" *$*""$ *$+5"' ,% ,+$%*.

ISO !001 "5*7 "$*5*% 8"8"'** *5% '"9%&% ,**$ *5%$ *7%' *,*5*7 ISO !001200/.

S*5*7 &*+ :%'% "$"'**$ ISO !001 *,*5*7 ,%"'*"$,"**$ '&"&.

P"$,"**$ '&"& %$% 8"'++*$ +$+ "$%$""%9%*& &%&" *$*""$ ++. P"$,"*

"$&*'**$ '*$%&*&% +$+ "5*+*$ %,"

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6& ISO #$%%#

B"'8",* ,"$*$ &*$,*' ISO !001 *$ 8"'*%*$ ,"$**$*""$ ++; ** ISO 14001 "'+**$ &*$,*' *"'&*'**$-"'&*'**$ &%&" *$*""$ 5%$+$*$.

P*,* '%$&%$* $&" *$ ,%**% ,*5* ISO 140

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+* "'*&+ +**-+** '"*% +$+ "$7"* "

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7& ISO 66%%%

P"'+&*7**$ **$*$ **+ %$+*$ ,%+$+ ""'7*%*$ *&" "&"7**$ ,*$ "&"5***$ &"7%$* 7*'+& "$%$**$ "$"$,*5%*$ $'5 %$"'+** ,*5* '&"& ',+&%.

ISO 22000 "'+**$ &+*+ &*$,*' *$ 8"'%&% "&%&" *$*""$ "**$*$ *$*$. S*$,*' %$% +& "$"$,*5%*$ ,*5* &%&" ,*$ '&"& ',+&% ',+ ,*$ %$+*$.

S"%* "$%& ',+ 8*% **$*$ **+ %$+*$ 7*'+& ,'"$:*$* '&"& ,*$ "$"$,*5%*$$*.

P*,* ,*&*'$* ISO 22000 %,*5*7 8"'8",* *+7 ,"$*$ IS

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$& ISO+IE8 6.%%#

P*,* *7+$ 200; The International OrganizatStandardization"$"'8%*$ &*$,*' *$ "$*5 ISO=IE> 2?001. ISO=IE> 2?001 "'+**$ &*$,**$*""$ "**$*$ %$'*&% **+ ,%"$*5 +*

I$'*%$ S":+'% M*$*""$ S&" (ISMS). ISO=IE> 2?001 &"*'*$ %$% "5*7 8*$* ,%"'*

"'+&*7**$-"'+&*7**$ *$ 8*$* "$+$**$IT ,*5* "%**$ 8%&$%&$*.

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9& ISO+TS #:-$-

P*,* ,*&*'$* ISO=TS 16!4! "'+**$ TSpecication*$ ,%"5+*'*$ 5"7 ISO &"8**% *$*""$ ++ +$+ %$,+&'% %.

S"8**%*$* "$%&-"$%& &*$,*' *$ ,%"5+*'*$

International Organization for Standardization; ISO=T"+$*% $&" "'8*%*$ 8"'"&%$*"$"$,*5%*$ "'7*,* '*$*% *&; %$,**$ "'8*"$:"*7*$.

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:& ISO+IE8 #.%69

ISO=IE> 1?02 "'+**$ &+*+ &*$,*' *$ 8"'%&% "'+$+ ,%"'**$ 5"7 &+*+ 5"8** "$+%*$ **+ 5*8

K** +$:% ,*5* &*$,*' %$% *,*5*7 ""$&% 5*8"$+%*$ ,*$ *5%8'*&%. K"8"'*,**$ &*$,*' %$% &*$*

"'+** +$+ "*&%*$ 9*5%,%*& ,*$ *+'*&% 7*&%5 *$ 8"'*%*$ ,*5* 8%,*$ "&"7**$; "',**$*$; &**% +** "'5%$,+$*$ "5*$*$.

L*8'*'%+ "$+%*$ ,*$ *5%8'*&% 8%*&*$* ,%+$"$"'**$ ISO=IE> 1?02 ,*5* "%**$$* &**% ,'&"& &"'%#*&%. S"'%#*&% ISO=IE> 1?02 "'7*,*

5*8'*'%+ "$+%*$ **+ 5"8** *5%8'*&% **$ "$%

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.& ISO 6;%%%

ISO "5*7 "$"'8%*$ &"'% &*$,*' ISO 2/000 *$"'&*'**$ "'7*,* &%&" "**$*$ '*$*% *&*

S*$,*' %$% ,%"'**$ "'+** +$+ "'+"'+&*7**$ *$ "+$*% *$:**$ '"&% "

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;& ISO 9%%%#

ISO 0001 *,*5*7 &"8+*7 &*$,*' +$+ &%&" *"$"'%. S*$,*' "'&"8+ 8"'++*$ "8*$+ '*$%&*"8*$+$ &%&" ,*$ '&"& +$+ "$%$**$"#&%"$&%; ,*$ $&+&% "$"'%.

S*$,*' "'&"8+ 8"'5*+ 8*% &"+* "$%& ,*$ '*$%&*&%. ISO 0001 ,%'*$:*$ +$+ "8*$+ **' 5"8%7 8*% ,*5* "$+$**$ *&" "$"'%$"$"9*5+*&% ,*$ "'%'%*&*$ "$+$**$ 7"* "$"'%; &"'* +$+ "$,'$ "#&%"$&% *,*'*$*% &+5*%.

ISO 0001 +* ,%'*$:*$ **' ,** "'%$"'*&%

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S*$,*' M++ ISO!001200/

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S%&" ISO !001200/ 8"'+& *,* "@"'&"& :$%$+*5 %'9""$ ,"$*$ %5*' 5* 8"'%%' PD>A; ,%*$* ,*5* &"%*

&"$*$%*&* "5*+*$ "'"$:*$**$ *$ %5""$*&% *$ "'++' ,"$*$ "5*&; $"5*&*$**$; "9*5+*&% ,*$ *$*5%&%& ,** *$&"'* %$,**$ "'8*%*$ *$ &"&+*% **' 8"$*' 8%&* "$+$*&*$ *&*5*7 *$ "'*$%&*&%. D% ,*5* ISO !001 200/ %$% "$"'%$&% "$,"**$ *$* ""$ '&"&.

STANDAR ISO !001200/

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P"$,"**$ = M*$*""$ P'&"&

R*$*%*$ *%9%*& "'"$:*$**$ 7%$* "$%$"'* &+*+ '&"&; "'+** '&"& 8%&$%& . M*$'&"& "$*5%*&%*$ "$"*7+*$; "'*"'*5**$; "$%; &"'* &%&" +$+ "$,"#

"9%&+*5%&*&%*$; "$++'; "$$'5; "5*,*$ ""'8*%% '&"& ,"$*$ ++*$ +$+ "$%$"+$+$*$ **+ 5*8*

I,"$%#*&% ,*$ "$*+'*$ *$ &%&"*%& *,* '&"& *$ ,%"'**$ ,*5* &+*+ '"'+**$ InteraksiAntarProses-proses "'&"8+

M"," ,*5* "$"5*&*$ "$,"**$ '&"& *,*5*

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P"$,"**$ = M*$*""$ '&"& ISO !001200/

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P'%$&% D*&*' ISO !001200/

1. F+& *,* "5*$*$

2. K""%%$*$

3. K""'5%8**$ &"+* *'**$

4. P"$,"**$ '&"&

. P"$,"**$ &%&"

6. P"$%$**$ 8"'"&%$*8+$*$

?. P"$,"**$ ** ,*5* "++&*$

/. H+8+$*$ &*5%$ "$+$+$*$ ,"$*$ "*&

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P'%$&% D*&*' ISO !001200/

1. F+& *,* "5*$*$

Suatu erusahaan+organisasiHarus 'e'aha'i "ebutuhanelanggan "arena elanggan

adalah "un4i 'eraih"euntungan& Oleh "arena ituorganisasi harus 'e'aha'i

"ebutuhan+"einginanelanggan bai" saat ini

'auun di 'asa 'endatang1agar daat 'e'enuhi

ersaratan elanggan dan'a'u 'elebihi haraan

elanggan& Dan se4ara

roa"ti< 'eneta"an leel

2. K""%%$*$

P"$"'**$ '%$&% """$*'*7 *,*

1. M"$"**$ "8%**$ &'++' '*$%&*&%;"$%,"$%#*&% ,*$"$",%**$ &+8"' ,

2. M"$:%**$ 5%$+$*

,%*$* &"+* *'**8*%*$ ,*5* "$:**%**+ &*&*'*$ '*$%&*&

3. K%"$ C:$%$+*5%'9""$ &%&"*$*""$ ++

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P'%$&% D*&*' ISO !001200/

3. K""'5%8**$ &"+* *'**$

5eterlibatan seluruh "ara0an dala' organisa

adalah dasar ang sangat enting dala' rins'ana,e'en 'utu & 5ara0an ada seluruh leadalah inti organisasi ang se4ara enuh hari"ut serta dala' "elangsungan bisnis organisasehingga ang harus dila"u"an=*. M"$%,"$%#*&% *$+$**8 ,*$ ""$*$

8. M"$%,"$%#*&% ""$&%; "8++7*$; "$",%**$ ,"$"9*5+*&% "5*%7*$ &"'* ""5%7*'* :**"5*%7*$

:. M"$%,"$%#*&% ,*$ "$"$,*5%*$ *' *$+&%* ,*'"* "'* +$+ "$:**% "&"&+*%*$ ',+

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P'%$&% D*&*' ISO !001200/

4. P"$,"**$ '&"& ende"atan roses 'ensarat"an organisasi untu" 'ela"

identi>"asi1 eneraan1 engelolaan dan 'ela"u"an ening"'utu ber"elan,utan (continual quality improvement)& ?ende"se4ara roses dierlu"an saat 'enusun dan 'enera"an si

'utu& Hal ini 'enuntut setia bagian+

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P'%$&% D*&*' ISO !001200/

. P"$,"**$ &%&"

?ende"atan siste' ada'ana,e'en dide>nisi"ansebagai identi>"asie'aha'an1 dan engelolaansiste' dari roses ang salingter"ait untu" en4aaian danening"atan sasaran

erusahaan+organisasi dengane

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P'%$&% D*&*' ISO !001200/

?. P"$,"**$ ** ,*5*"++&*$ ?enga'bilan "eutusan ang

e

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T++*$ ISO !001200/

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M*$** ISO !001200/

*%$*$ +*5%*& ',+ ,*$ '&"&

M"$%$**$ ""':***$ "5*$*$

M"$%$**$ %*" &%% "'+&*7**$

M"$%$**$ ',+%9%*& "'+&*7**$

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S%&" "',+"$*&%

M",%* +$+ "5*%7*$ ,*$ "$,%,%*$

S"8**% *5* *$*5%&* "%' "'+&*7**$

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REFERENSI

S"**$; W**$. 200!. PRINSIP DASAR ISO !001200/. &"'%*5 $5%$"Gwww.infometrik.com/wp-content/.../PRISIP-!ASAR-ISO-"##$.pdf%

SNI ISO !001 200/.

7==.8%*&5+&%.:.%,="$"$*5-"$%&-&*$,*'-%&=