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RUMAH SAKIT PERMATA BUNDAJl. Hayam Wuruk No. 24 Telp. ( 2!2 " 422 #$# % 422#$!

&a' ( 2!2 " 422 #$#PURWDADI % )RB)AN

SURAT KEPUTUSANDIREKTUR RUMAH SAKIT PERMATA BUNDA

NOMOR : 05 / 010 / SK / IV /2014

TENTANG

PANDUAN KOMUNIKASI EFEKTIF

RUMAH SAKIT PERMATA BUNDA PURWODADI

DIREKTUR RS. PERMATA BUNDA

MENIMBANG : a. Bahwa a!a" #$a%a "&'(')*a+*a' "#+# $&!a%a'a' ( ,#"ah

-a*(+ ($&,!#*a' aa'%a #*# $a'#a' K"#'(*a-( E&*+( (

R#"ah Sa*(+ P&,"a+a B#'a P#,wa(.

. Bahwa -&-#a( #+(, a +&,-+ (a+a- $&,!# (+&+a$*a' &')a'

P&,a+#,a' D(,&*+#, R#"ah Sa*(+ P&,"a+a B#'a P#,wa(.

MENGINGAT : 1 U'a')#'a') R&$#!(* I''&-(a N. 44 +ah#' 200

+&'+a') R#"ah Sa*(+.

2. U'a') 3 #'a') R&$#!(* I''&-(a N +ah#' 200+&'+a') K&-&ha+a'

. U'a') 3 #'a') R&$#!(* I''&-(a N", 2 +ah#' 2004

+&'+a') P,a*+&* K&*+&,a'.

4. P&,a+#,a' M&'+&,( K&-&ha+a' R&$#!(* I''&-(a N",11 / MENKES / PER / VIII / 2011 +&'+a') K&-&!a"a+a'

Pa-(&' R#"ah Sa*(+.

M E M U T U S K A N

MENETAPKAN :

P&,+a"a : Pa'#a' K"#'(*a-( E&*+( R#"ah Sa*(+ P&,"a+a B#'a

P#,wa(.

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Ka : K"#'(*a-( E&*+( ( R#"ah Sa*(+ P&,"a+a B#'a P#,wa(

("a*-# a!a" (*+#" $&,+a"a -&a)a( "a'a +&,6a'+#" a!a"

!a"$(,a' *&$#+#-a' ('(

K&+()a : Pa'#a' K"#'(*a-( E&*+( ( R#"ah -a*(+ P&,"a+a B#'a

P#,wa( -&a)a("a'a ("a*-# a!a" (*+#" *a ha,#-

(7a(*a' a6#a' a!a" "&"&,(*a' $&!a%a'a'.

E"$a+ : P&,a+#,a' ('( &,!a*# -&7a* +a'))a! (+&+a$*a''%a a' a$a(!a(*&"#(a' ha,( +&,a$a+ *&*&!(,#a' a!a" $&'&+a$a' ('(8 a*a'

(aa*a' $&,a(*a' -&a)a("a'a "&-+('%a.

D(+&+a$*a' ( : P#,wa(

Paa +a'))a! : 0 A$,(! 2014

D(,&*+#, R#"ah Sa*(+ P&,"a+a

B#'a

D,. H. U+" DS8S$.OG

Sa!('a' K&$#+#-a' ('(

D(-a"$a(*a' *&$aa :

1. 9+h. D(,&*+#, RS. P&,"a+a B#'a

2. A,-($

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RUMAH SAKIT PERMATA BUNDAJl. Hayam Wuruk No. 24 Telp. ( 2!2 " 422 #$# % 422#$!

&a' ( 2!2 " 422 #$#PURWDADI % )RB)AN

a"$(,a'S#,a+ *&$#+#-a' D(,&*+#, RS. P&,"a+a B#'a

N", : 05 / 010 / SK / IV / 2014

T&'+a')K"#'(*a-( E&*+(

Ta'))a! : 0 A$,(! 2014

KEBIJAKAN KMUNIKASI E&EKTI&

RUMAH SAKIT PERMATA BUNDA PURWDADI

1. R#"ah Sa*(+ M&"#a+ Pa'#a' +&'+a') K"#'(*a-( E&*+( ( R#"ah Sa*(+P&,"a+a B#'a P#,wa(.

2. S&"#a $&+#)a- a+a# -+a "&')&+ah#( a' "&"aha"( +&'+a') K"#'(*a-( %a')

&&*+( a!a" "&"&,(*a' $&!a%a'a' *&$aa $a-(&' a' *&!#a,)a.. P&+#)a- a' -+a "&"aha"( *&(7a*a' a' $,-, a!a" *"#'(*a-( %a')

&&*+(.

4. P&+#)a- a+a# -+a "&'))#'a*a' *"#'(*a-( %a') &&*+( -&h('))a +(a* +&,7a(-a!ah $&"aha"a' a+a#$#' -a!ah $&'a-(,a'.

5. Pa-(&' a' *&!#a,)a "&')&+ah#( a' "&"aha"( +&'+a') *"#'(*a-( %a') &&*+(.

. S&"#a $&+#)a- a+a# -+a a!a" "&"&,(*a' $&!a%a'a' ( R#"ah Sa*(+ P&,"a+a

B#'a "&'))#'a*a' K"#'(*a-( 9a') E&*+(.