PUBLIC SPEAKING

Kementerian Pendidikan NasionalBandung, 30 Juli 2011

LEBIH DEKATDENGAN

TAMU KITA

GEBI YANI BAWOLE

Learning Specialist

Keluarganya

Jl. Barito III A No. F-701 Komp. Masnaga – Jakamulya,

Bekasi SelatanPh. 021-82414443

Faculty of Communication, Padjadjaran University, Bandung

(Journalism)

SMA Negeri 2, Malang

SMP Negeri 1, Turen – Malang

SD Negeri Sejahtera - Bandung

Training Licenses

1994:Effective Speaking &Human RelationsDale Carnegie Training

1997:Fundamental LeadershipConferenceDale Carnegie Training

ISTJ ISFJ INFJ INTJ

ENFJESFJESTJ ENTJ

ENFPESFPESTP ENTP

INFPISFPISTP INTP

Applying logic

F

Looking at fact

T S

N

Considering People

Looking at larger picture

ESFJExtraverted Feeling with Sensing

• Konsentrasi pada data yang dikumpulkan melalui panca indra• Simpatik dan memutuskan sesuatu berdasarkan nilai pribadi

Solve a problem by

2001

: Myers Briggs Type Indicators (MBTI) Certification

2002:Six SecondEmotional QuotientCertification

Public Victory

Dependence

Independence

Interdependence

PRIVATEVICTORY1 2

3

4

5 6

7

Be Proactive Begin with the End in

Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to be Understood

Synergize

Sharpen theSaw

PUBLICVICTORY

20047 Habits For Higher of Effective People

Kelakuannya:

Tidak pernah puas dengan satu peran

Selamat

Datang DALAM PROGRAM

PUBLIC SPEAKING

WSJ: Motivational Systems survey of200 large company V.P.s

Consider the Challenge …

13% Other

44% Boring

40% Sleepy

3% Stimulating

KNOWLEDGEATTITUDE Negative

PositiveNarrow Broad

Tourists

TerroristsHostages

Learners

PEOPLE: Types of Trainees

WhenWhen

IncongruenIncongruen

ttVerbal

VocalVisual

Impact of Message

Dr. Albert Mehrabian, UCLA Professor10 year study of non-verbal communication

7%

38%55%

83% morethrough Eyes

Learning

Reading10%

Retention

20%Hearing

Retention

Seeingand

Listening53%

Retention

The Message?

The Message?

“You are the message.”––Roger Ailes

Be A Professional

Presenter

Preparation Who is my audience?

Purpose of my presentation? How will I open?

Major points to make? Supporting ideas and evidence?

Evidence Doubt

DemonstrationsExamplesFactsExhibitsAnalogiesTestimonialsStatistics DoubtEvidence

Defeats

Evidence Doubt

Evidence Doubt

DefeatsDemonstrationsExamplesFactsExhibitsAnalogiesTestimonialsStatistics

Preparation Who is my audience?

Purpose of my presentation? How will I open?

Major points to make? Supporting ideas and evidence?

How will I close?

Openings Startling statement Question Mystery statement Compliment Dramatic incident

© 2003 PT Dasindo Media

4

Fundamentals

Keys to Professional Presentations

Fundamentals Kenalilah materi Anda sedemikian baik

sampai merasa Andalah penciptanya Miliki perasaan positif mengenai tema

yang akan Anda presentasikan Proyeksikan nilai dan arti dari pesan

Anda kepada pendengar Anda

Fundamentals

Guidelines

Keys to Professional Presentations

Guidelines1. Buatlah catatan singkat 2. Jangan tulis presentasi Anda

kata demi kata 3. Jangan hafalkan presentasi Anda

kata demi kata4. Gunakan bukti

Guidelines1. Buatlah catatan singkat 2. Jangan tulis presentasi Anda

kata demi kata 3. Jangan hafalkan presentasi Anda

kata demi kata4. Gunakan bukti5. Kumpulkan lebih banyak informasi daripada yang

dapat Anda gunakan6. Latihlah presentasi Anda dengan cara

membicarakannya dengan seorang rekan Anda

Guidelines (cont’d)

7. Gunakan alat bantu visual8. Kendalikan rasa gugup dengan cara:

Menarik napas dalam-dalam beberapa kali Memberi semangat pada diri sendiri Melakukan aktivitas fisik

9. Jangan tiru orang lain; jadilah diri Anda sendiri

Fundamentals

Guidelines

Keys to Professional Presentations

Rapport

Rapport 1. Anggaplah Anda

mendapat kehormatan 2. Berikan penghargaan yang tulus 3. Sebutkan nama pendengar Anda 4. Rendahkan – jangan tinggikan – diri Anda5. Katakanlah “kita” atau “Anda” – jangan

“kalian/kamu” 6. Hindari berbicara dengan “wajah cemberut dan

suara mengomel”

Rapport (cont’d)

7. Berbicaralah sesuai minat pendengar8. Nikmati saat-saat Anda berbicara 9. Jangan minta maaf 10. Himbau motif yang mulia11. Terimalah kritikan

dengan lapang dada12. Jadilah “seorang baik yang terampil dalam

berbicara”

Pressure Situations

?

Pressure Situations Project professional posture Prepare positive messages Make your hands comfortable Keep eyes on questioner Use short, uncomplicated answers Respond thoughtfully and promptly

Q & AQ & A

Question & Answer Period Clarifies message Reinforces key points Exposes resistance Encourages audience interaction Provides opportunity to add evidence

Q&A Guidelines “We have (time) for questions ...” “Who has the first question?” Listen Repeat or paraphrase Respond

Q&A Guidelines “Who has the next question?” If no questions––state/answer own “Who has the final question?” Reiterate closing point

Q&A Guidelines Listen Rephrase: “Your question is …” or

“Question from … is …”

Respond Confirm “Have I answered your

question?”

to the person

Talk to the personTalk to the audience

Talk to the person

Listen Carefully Rephrase Check Answer Recheck

Answering Questions

Summarize in a few words Appeal to a nobler motive Propose a challenge Dramatize

Closings

Repeat the mostimportant point

Use motivatingstatement

Use a quotation Speak on a personal level

Closings

LET’S ROCK’N ROLLLET’S ROCK’N ROLL