PEMBENTUKAN DAN DINAMIKA KELOMPOK

Budi Anna Keliat

DISKUSI: CIRI KELOMPOK YANG EFEKTIFKELOMPOK 1 KELOMPOK 2 KELOMPOK 3

KECIL STRUKTUR JELAS V

TUJUAN JELAS/JOBDIS V+ VISI & MISI V

KOM EF v V

LOYALITAS NORMA V

MANAJEMEN WAKTU SALING MENGHARGAI V

WAWASAN LUAS KOMITMEN Kepuasan

PSOLVING Transparansi

UB POSITIF

CREATING AN EFFECTIVE TEAM

CREATING AN EFFECTIVE

TEAM

WORK DESIGN

CONTEXTUAL INFLUENCES

PROCESS VARIABLES

TEAM COMPOSITION

Key components 1: Work Design

Work Design

Freedom & Autonomy

Opportunity to utilize different skill & talents

Ability to complete a whole or identifiable

task/product

Responsibility and ownership & interest

Motivation & Effectiveness

Key components 2: Team Composition

Team Composition

Ability & personality

Team size

Member’s preference for

teamwork

Flexibility

3 Skill:1. Technical2. Problem solving &

decision making3. Interpersonal: listening,

Feedback, conflict resolution

Collective personality:1. Extraversion2. Agreeableness3. Conscientiousness4. Emotional stability

Higher team performanceTeam Size:1. Neither very

small or large: 4-12 members

Flexibility: - Can complete

each other’s tasks

- Adaptability- Less reliant on single

team member

- Higher team performance

Not everyone is a team player1. Create opportunities for

effective individuals2. Turn individuals into team player

- Selection - Training - Rewards

Key components 3: Contextual influences

Contextual Influences

Adequate Resources

Term Reference

Individual& joint

accountability

Term reference1. Who does what, equal contribution2 . Schedule3. Skill to developed4. How conflict will be resolve5. How to modify decisions6. Integration of individual skills

Organizational structure & leadership

Indvidual & Joint acc1. Traditional individual evaluations and rewards to include team performance2. Team based appraisals3. Team rewards4. System modifications

Reinforce team effort & commitment

Resources:1. Timely information2. Equipment3. Adequate staffing4. Administrative assistance5. Appropriate funding

Key components 4: PROCESS VARIABLES

PROCESS VARIABLES

COMMITMENT TO A

COMMON PURPOSE

ESTABLISHMENT OF SPECIFIC TEAM GOALS

MANAGED LEVEL OF CONFLICT

TEAM SYNERGY

2 + 2 = ?

5Positive Synergy

3Negative Synergy

NEGATIVE TEAM SYNERGY-”SOCIAL LOAFING”- Others not carrying fair work- Dispersion of responsibility

NEED MEANS TO IDENTIFY INDIVIDUAL EFFORT

HighSupport

Medium Support

Low Support

Non Mobilised

Low Opposition

Medium Opposition

High Opposition

Pasien & Kel

Dinsos, industri, Disnaker

RSU MPU, M.Adat, M. Syariat

Security system

Dinas Pendidikan

DPRA/K & Bappeda

Pemda & Dinkes

Assosiasi NGO Perusahaan obat

RSJ Kader Community leader

Media

Puskesmas University

Ormas

BPM (badan pemberdayaan masya)

Position Map of Major Stakeholder

Low power Medium power High power

HighSupport

Medium Support

Low Support

Non Mobilised

Low Opposition

Medium Opposition

High Opposition

Position Map of Major Stakeholder

Low power Medium power High power

DESA SIAGAHighSupport

Medium Support

Low Support

Non Mobilised

Low Opposition

Medium Opposition

High Opposition

KAPUS KADES

KADINKES KA RW

MASY

Low power Medium power High power

No Stakeholder Interests

1 Consumer, Family, Carer

(1) Optimum service (2) protection & respect of right (3) equitable access

2 Cadre (1) Facilities & incentive (2) respect & acknowledgement

3 Community Leader

Promotion, policy development, advocacy

4 Primary health care / Health center

(1)Revenue (2)burden, accessibility, improving capacity

5 Health service division / DHO

(1) Budget allocation, integrated & comprehensive program/obsessive

6 General Hospital (1)Revenue (2)avoid burden

STAKEHOLDER ANALYSIS

No Stakeholder Interests

7 Mental Hospital Revenue, burden (staff, workload),

8 Province Social Office Sharing budget, integrated & comprehensive program/service, training needs, staff >>, collaboration & agreement

9 Province Industry Office Sharing budget, integrated & comprehensive program/service, training needs, staff >>, collaboration & agreement

10 Province Labor Office (1)Contribution + product distribution, employment rate (2) improving job market

11 University (1) Job for graduates (2)knowledge building (3) knowledge transfer (4)project and revenue (5)recognition

12 Professional Organization (1)Job for member (2)protection of professional “right” (3)incentive for member (4)job security for member

STAKEHOLDER ANALYSIS

No Stakeholder Interests

13 NGO Funding, program development, monitoring and evaluation

14 BPM (Community empowerment)

Sharing budget, integrated & comprehensive program/service, training needs, staff >>, collaboration & agreement

15 Religious organization Promotion, policy development and advocacy

16 Pharmaceutical Company Level of demand

17 Media Promotion, advocacy

18 Community Organization Promotion, policy development, advocacy

STAKEHOLDER ANALYSIS

No Stakeholder Interests

19 Security system (1)Forensic & legal support (2)MH service in prison & detention, (3)facilities for handling violent and other mental health-related problem

20 Province Educational Office

(1)Extra work-load/responsibilities (2)promotion & prevention (3) Increasing quality of manpower increasing performance

21 Parliament (1) Impacts on the voters’ opinion (2)Pride & regional sentiments

22 Board of planning and development

(1)Impacts on the regional economy (2)Guidelines from the superior government level

23 Other division of P/DHO Decreasing of budget, integrated & comprehensive program/service

24 Ministry of Health Increasing performance, increasing budget, replicability / scale-up

STAKEHOLDER ANALYSIS

No Stakeholder HighSupport

Medium Support

Low Support

Non Mobilised

Low Opposition

Medium Opposition

High Opposition

1 Consumer, Family, Carer

2 Cadre

3 Community Leader

4 Primary health care / Health center

5 Health service division / DHO

6 General Hospital

HighSupport

Medium Support

Low Support

Non Mobilised

Low Opposition

Medium Opposition

High Opposition

+3

+2

+1

0

-1

-2

-3

Support

Power