manajemen yankep mars

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    Evidence based

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    Rumah Sakit menghadapi tantangan untukdapat melaksanakan fungsinya

    memberikan pelayanan kes. Pelayanan keperawatan adalah bagian

    integral dari pelayanan RS.

    Mutu pelayanan RS turut ditentukan olehmutu pelayanan keperawatan.

    Yan kep. Perlu dikelola secara profesional

    dapat memberikan konstribusi thd citraRS.

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    Pengelolaan/manajemen

    yan.kep.peningkatan mutu yan.kep.

    Pengelolaan yan.kep.di RS

    tanggung jawab tenaga perawat

    profesional dalam berbagai

    tingkat/hirarkhi :

    - Top manager, midle manager, lower

    manager dan perawat pelaksana.

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    Perawat pada semua tingkat manajemen

    harus memiliki kemampuan dalam

    mengimplementasikan konsep/prinsip danteori-teori manajemen keperawatan.

    Manajemen kep. Adalah proses dimana

    perawat manajer menjalankan profesinya.

    Manajemen kep. Ad/proses bekerja melalui

    anggota staf kep. Untuk memberikan asuhankeperawatan secara profesional.

    (Gillies, 1986).

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    Manajemen keperawatan ditemukan pada

    perawat pelaksana, perawat kepala,

    pengawas, direktur keperawatan. Manajerdiperhadapkan pada SDM

    (Utama). Pada dasarnya :manusia unsur

    utama dalam organisasikompleks, unik,penuh misteri.

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    Manajer kep.merencanakan,

    mengorganisasikan, menggerakkan dan

    mengontrol sumber daya :

    human resources,

    physical resources,

    finantial resources, informatic resources

    dimanfaatkan untuk asuhan keperawatan.

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    Perawat manajer secara terus menerus

    belajar dan menguasai pengetahuan

    manajemen yg digunakan untuk

    menyelesaikan masalah manajerial.Perawat manajer berasumsi bahwa perawat

    pelaksana memerlukan peningkatan

    kompetensiOrganisasi tetap eksismanajer melakukan

    perubahan/pembaharuan.

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    Major principles of nursing management

    1. Planning primary to all other activities or

    function of management2. Effective utilization of time

    3. Decision making is primary element of nursing

    management at every level.4. Nurse managers manage a clinical practice

    discipline in which professional nurses

    5. Social goals re formulated by nurse managers

    and achieved by clinical nurses

    6. Organizing is a second major function of

    nursing management

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    7. Change with exponentially increasing

    change being the only constant intodays world

    8. Organization culture should be managed

    to reflect values and beliefs

    9. Directing or leading is a third major

    function of nursing management,

    empowering employees, improving

    quality, and leading to exellence of

    production

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    10. Motivation is basic element of the directing

    function, resulting in satisfactory performance,

    with results from job satisfaction11. Effective communication resulting in fewer

    misunderstanding and giving employees a

    common vision, common understanding, and

    unity of direction and effort.

    12. Staff development maintains the

    competency of all practicing nurses

    13. Controlling or evaluating is the fourth majorfunction of nursing management

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    Planning :

    Visi dan misi org.keperawatan

    Filosofi org.keperawatanTujuan

    Sasaran

    Kebijakan pelayanan/asuhan

    Peraturan2Organizing :

    Struktur org.bid.kep.

    Kebutuhan tenaga

    Pengembangan Staf, hiringAnalisis jabatan/tugas

    Patient delivery care/MPKP

    Actuating :

    Motivasi

    Penganan konflikKepemimpinan

    Pendelegasian

    Komunikasi

    Supervisi keperawatanControlling :

    Standar praktik/Standar askep

    SOP

    Jaminan mutu/GKMPendokumentasian askep

    Komite kep.

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    Nursing personel

    Supplies

    EquipmentPhysical plant

    Client

    Knowledge, values,

    ethics, skills, and

    beliefs

    Planning

    Management of nursing care

    of clients by nursing personel

    Critical thinking

    Application of nursing theory

    in management and clinical

    care

    Organizing,leading,con

    troling

    Resolution of nursingproblems of client

    Outcomes : client

    improvement;client

    health-care goals

    met;peaceful death.

    Transformation process

    External environment

    Feedback

    INPUTOUTPUT

    Sumber : Swansburg R.C & Swansburg R.J, Introdu ctory Management and Leadership forNurses, 2nd.ed,1999.

    K t il j k t

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    Keterampilan seorang manajer keperawatan :

    1. Keterampilan konseptualperlu pengetahuanmenyeluruh thd organisasi

    2. Keterampilan HAMkerjasama dg oranglain/motivasi bawahan

    3. Keterampilan tehnis-->tehnis kep.

    Tanggung jawab :

    1. Top manajer tj pada semua kegiatan yan.Keperawatanexecutive level

    2. Manajer Tk.menengah menangani/mengkoordinir aktifias kep. Pada

    beberapa unit kep.Departemental levelmenterjemahkan Strategi/kebijakan top manajer

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    3. First-line manager/Lower manager :

    Secara langsung bertj. Pada hasil nyata dari

    yan.kep. unit level

    Peran manajer Keperawatan :

    1. Tanggung jawab thd yan kep.2. Menciptakan/memberikan kesejahteraan fisik,

    emosi dan pekerjaan pada bawahan

    3. Tj. thd sarana dan prasarana yg berhub.dg yan

    kep.permintaan/penempatan,pemeliharaan,perbaikan, pembelian, distribusi, penyimpanan

    dan inventarisasi.

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    Components of effective

    management

    PLANNING

    DIRECTION

    MONITORING

    RECOGNITION

    DEVELOPMENT

    REPRESENT

    ATION

    LEADERSHIP

    NURSE MANAGER

    Sumber : Tappen Ruth M (1995), Nurse leadership and management

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    Leadership

    Managers work through other people.

    Seorang manajer mengembangkanperencanaan dg baik, menyusun jadwalkegiatan, menyediakan dana yg

    cukupdifficulty getting people to work becausethe manager ignored the relationship aspects ofthe situation.

    Leadership adalah prerequisites to being an

    effective manager. It is possible to be a manager without being aleader, but it is not possible to be a goodmanager without being a leader.

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    Planning

    Planning is the essential link berween

    good intentions and action

    Without planning good ideas rarely

    become realisties.

    Good planning requires a broad

    knowledge of the orgnizations operations

    and goals, detailed knowledge of your own

    department or unit

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    There are several types of planning that

    need to be done :

    1. important to carefully plan your owntime (time management)

    2. important to plan the work done by your

    group.3. important to plan the future direction of

    your unit or department

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    Perencanaan kegiatan

    Perlu dipertimbangkan :

    1. Jenis kegiatan dan prioritas

    2. Alokasi sumber2 yg tersedia3. Timing and sequence

    4. Deadlines imposed times by which a

    task must be done5. Organizational goals priority goals of

    the organization

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    6. Skill mix of staff the ability and

    experience of staff members

    7. Characteristics of the worksomenursing tasks require technical skill and

    precise timing

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    Direction

    Everyone needs some direction, no matter howsmall.

    The effective manager provides direction to staff

    members. People need to know1) what is expected ofthem,2) how to do it.

    The amount of direction needed varies with the

    knowledge,experience, and initiative ofindividual staff members and the group as awhole.

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    Monitoring

    Once you have given directions to staff

    members, can you sit back and wait for

    result?

    The effective manager monitors the units

    progress regularly

    Karu bertj perawat, pasien dan

    teg.administrasi/

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    Constituencies of the nurse manager

    NURSE MANAGER

    STAFF MEMBERS

    Nursing Profession Other departments

    Families

    PATIENTS/CLIENTS ADMINISTRATION

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    Individual staff members monitoring

    Absenteeism

    Late arrivals, early departures

    b/d professional standars

    b/d standars of ethical behavior

    Conformity to legal standars of practice

    Cost overruns

    Excellence in provision of patient care

    Excellence in recording patient care and its comes

    Ability to work with other staff members

    Pursuit of professional growth

    leadership

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    Monitoring the unit as a whole

    Patient census

    Incidence of infection

    Incidence of fall, decubiti, and so forth

    Injuries to staff Relationships with other departments

    Comparison with other units

    Staff requirements

    Compliance with regulatory requirements

    Compliance with professional standars

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    Monitoring methods

    There are a number of ways to collect theinformation needed to monitor theactivities and outcomes on your unit.

    Direct observation is one of the mostinportant-->management by walkingaround (Pagonis,1992).

    As you make arounds, you can make on-the-spot suggestions and corrections asneeded

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    how they are progessing staff members

    has experienced some difficulty, that you

    trying to resolve together Be helpful when implementing a new or

    particularly complex task

    Evaluating progress toward objectives

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    Recognition and rewards

    Recognition and reward to encourage desiredbehaviors and retain good employees

    The people who do the best work should receivethe most rewards

    A creative manager can find many ways toreward deserving staff members.

    That effectiveness cannot be achieved alone but

    is dependent in large part on the staff. Termination of employment is the most extreme

    negative rewards.

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    Development

    Staff members are a valuable resource of theorganization who should be developed to their fullestextent.

    Staff development is considered a wise investment in the

    future growth and the development of theorganizationlead to increased satisfaction andproductivity.

    Continuing education programs continuing nursingeducation (CNE)/pendidikan sertifikasi.

    Trainning

    Problem-solving conferences learning experience

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    Representation

    The nurse manager as advocate for their staff members

    Ensuring adequate communication between differentdepartments within the organization and with outsideagencies

    Convincing others of the value and quality of the workdone by the unit

    The first-line manager usually repots to second-linemanagers/middle manager supervisors

    Nurse manager is expected to inform staff members ofthe change, explain the policy, and then ensure that it isimplemented.

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    Keadaan masa kini :

    1. Para manajer keperawatan di semuaTk. tidak dipersiapkan sebagai

    pengelola yang profesional2. Dukungan kebijakan tidak mendukung

    yan kep. Profesional.

    3. Lingkungan kerja kurang mendorongsemangat/kreatifitas perawat.

    4. Program pend.keperawatanberkelanjutan sbagai sarana peningkatan

    kemampuan tenaga perawat ?5. Tidak terbentuknya profesional

    community di tatanan pelayanan.

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    6. Sistem imbal jasa

    7. Riset keperawatan upaya

    pengembangan dan inovasi.

    Mutu pelayanan keperawatan tidak

    berkualitas tinggi

    Perawat tidak profesional

    TERIMA KASIH

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    TERIMA KASIH

    J. A k e

    PSIK FK-Unhas