manajemen yankep mars
TRANSCRIPT
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Evidence based
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Rumah Sakit menghadapi tantangan untukdapat melaksanakan fungsinya
memberikan pelayanan kes. Pelayanan keperawatan adalah bagian
integral dari pelayanan RS.
Mutu pelayanan RS turut ditentukan olehmutu pelayanan keperawatan.
Yan kep. Perlu dikelola secara profesional
dapat memberikan konstribusi thd citraRS.
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Pengelolaan/manajemen
yan.kep.peningkatan mutu yan.kep.
Pengelolaan yan.kep.di RS
tanggung jawab tenaga perawat
profesional dalam berbagai
tingkat/hirarkhi :
- Top manager, midle manager, lower
manager dan perawat pelaksana.
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Perawat pada semua tingkat manajemen
harus memiliki kemampuan dalam
mengimplementasikan konsep/prinsip danteori-teori manajemen keperawatan.
Manajemen kep. Adalah proses dimana
perawat manajer menjalankan profesinya.
Manajemen kep. Ad/proses bekerja melalui
anggota staf kep. Untuk memberikan asuhankeperawatan secara profesional.
(Gillies, 1986).
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Manajemen keperawatan ditemukan pada
perawat pelaksana, perawat kepala,
pengawas, direktur keperawatan. Manajerdiperhadapkan pada SDM
(Utama). Pada dasarnya :manusia unsur
utama dalam organisasikompleks, unik,penuh misteri.
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Manajer kep.merencanakan,
mengorganisasikan, menggerakkan dan
mengontrol sumber daya :
human resources,
physical resources,
finantial resources, informatic resources
dimanfaatkan untuk asuhan keperawatan.
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Perawat manajer secara terus menerus
belajar dan menguasai pengetahuan
manajemen yg digunakan untuk
menyelesaikan masalah manajerial.Perawat manajer berasumsi bahwa perawat
pelaksana memerlukan peningkatan
kompetensiOrganisasi tetap eksismanajer melakukan
perubahan/pembaharuan.
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Major principles of nursing management
1. Planning primary to all other activities or
function of management2. Effective utilization of time
3. Decision making is primary element of nursing
management at every level.4. Nurse managers manage a clinical practice
discipline in which professional nurses
5. Social goals re formulated by nurse managers
and achieved by clinical nurses
6. Organizing is a second major function of
nursing management
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7. Change with exponentially increasing
change being the only constant intodays world
8. Organization culture should be managed
to reflect values and beliefs
9. Directing or leading is a third major
function of nursing management,
empowering employees, improving
quality, and leading to exellence of
production
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10. Motivation is basic element of the directing
function, resulting in satisfactory performance,
with results from job satisfaction11. Effective communication resulting in fewer
misunderstanding and giving employees a
common vision, common understanding, and
unity of direction and effort.
12. Staff development maintains the
competency of all practicing nurses
13. Controlling or evaluating is the fourth majorfunction of nursing management
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Planning :
Visi dan misi org.keperawatan
Filosofi org.keperawatanTujuan
Sasaran
Kebijakan pelayanan/asuhan
Peraturan2Organizing :
Struktur org.bid.kep.
Kebutuhan tenaga
Pengembangan Staf, hiringAnalisis jabatan/tugas
Patient delivery care/MPKP
Actuating :
Motivasi
Penganan konflikKepemimpinan
Pendelegasian
Komunikasi
Supervisi keperawatanControlling :
Standar praktik/Standar askep
SOP
Jaminan mutu/GKMPendokumentasian askep
Komite kep.
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Nursing personel
Supplies
EquipmentPhysical plant
Client
Knowledge, values,
ethics, skills, and
beliefs
Planning
Management of nursing care
of clients by nursing personel
Critical thinking
Application of nursing theory
in management and clinical
care
Organizing,leading,con
troling
Resolution of nursingproblems of client
Outcomes : client
improvement;client
health-care goals
met;peaceful death.
Transformation process
External environment
Feedback
INPUTOUTPUT
Sumber : Swansburg R.C & Swansburg R.J, Introdu ctory Management and Leadership forNurses, 2nd.ed,1999.
K t il j k t
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Keterampilan seorang manajer keperawatan :
1. Keterampilan konseptualperlu pengetahuanmenyeluruh thd organisasi
2. Keterampilan HAMkerjasama dg oranglain/motivasi bawahan
3. Keterampilan tehnis-->tehnis kep.
Tanggung jawab :
1. Top manajer tj pada semua kegiatan yan.Keperawatanexecutive level
2. Manajer Tk.menengah menangani/mengkoordinir aktifias kep. Pada
beberapa unit kep.Departemental levelmenterjemahkan Strategi/kebijakan top manajer
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3. First-line manager/Lower manager :
Secara langsung bertj. Pada hasil nyata dari
yan.kep. unit level
Peran manajer Keperawatan :
1. Tanggung jawab thd yan kep.2. Menciptakan/memberikan kesejahteraan fisik,
emosi dan pekerjaan pada bawahan
3. Tj. thd sarana dan prasarana yg berhub.dg yan
kep.permintaan/penempatan,pemeliharaan,perbaikan, pembelian, distribusi, penyimpanan
dan inventarisasi.
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Components of effective
management
PLANNING
DIRECTION
MONITORING
RECOGNITION
DEVELOPMENT
REPRESENT
ATION
LEADERSHIP
NURSE MANAGER
Sumber : Tappen Ruth M (1995), Nurse leadership and management
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Leadership
Managers work through other people.
Seorang manajer mengembangkanperencanaan dg baik, menyusun jadwalkegiatan, menyediakan dana yg
cukupdifficulty getting people to work becausethe manager ignored the relationship aspects ofthe situation.
Leadership adalah prerequisites to being an
effective manager. It is possible to be a manager without being aleader, but it is not possible to be a goodmanager without being a leader.
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Planning
Planning is the essential link berween
good intentions and action
Without planning good ideas rarely
become realisties.
Good planning requires a broad
knowledge of the orgnizations operations
and goals, detailed knowledge of your own
department or unit
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There are several types of planning that
need to be done :
1. important to carefully plan your owntime (time management)
2. important to plan the work done by your
group.3. important to plan the future direction of
your unit or department
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Perencanaan kegiatan
Perlu dipertimbangkan :
1. Jenis kegiatan dan prioritas
2. Alokasi sumber2 yg tersedia3. Timing and sequence
4. Deadlines imposed times by which a
task must be done5. Organizational goals priority goals of
the organization
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6. Skill mix of staff the ability and
experience of staff members
7. Characteristics of the worksomenursing tasks require technical skill and
precise timing
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Direction
Everyone needs some direction, no matter howsmall.
The effective manager provides direction to staff
members. People need to know1) what is expected ofthem,2) how to do it.
The amount of direction needed varies with the
knowledge,experience, and initiative ofindividual staff members and the group as awhole.
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Monitoring
Once you have given directions to staff
members, can you sit back and wait for
result?
The effective manager monitors the units
progress regularly
Karu bertj perawat, pasien dan
teg.administrasi/
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Constituencies of the nurse manager
NURSE MANAGER
STAFF MEMBERS
Nursing Profession Other departments
Families
PATIENTS/CLIENTS ADMINISTRATION
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Individual staff members monitoring
Absenteeism
Late arrivals, early departures
b/d professional standars
b/d standars of ethical behavior
Conformity to legal standars of practice
Cost overruns
Excellence in provision of patient care
Excellence in recording patient care and its comes
Ability to work with other staff members
Pursuit of professional growth
leadership
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Monitoring the unit as a whole
Patient census
Incidence of infection
Incidence of fall, decubiti, and so forth
Injuries to staff Relationships with other departments
Comparison with other units
Staff requirements
Compliance with regulatory requirements
Compliance with professional standars
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Monitoring methods
There are a number of ways to collect theinformation needed to monitor theactivities and outcomes on your unit.
Direct observation is one of the mostinportant-->management by walkingaround (Pagonis,1992).
As you make arounds, you can make on-the-spot suggestions and corrections asneeded
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how they are progessing staff members
has experienced some difficulty, that you
trying to resolve together Be helpful when implementing a new or
particularly complex task
Evaluating progress toward objectives
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Recognition and rewards
Recognition and reward to encourage desiredbehaviors and retain good employees
The people who do the best work should receivethe most rewards
A creative manager can find many ways toreward deserving staff members.
That effectiveness cannot be achieved alone but
is dependent in large part on the staff. Termination of employment is the most extreme
negative rewards.
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Development
Staff members are a valuable resource of theorganization who should be developed to their fullestextent.
Staff development is considered a wise investment in the
future growth and the development of theorganizationlead to increased satisfaction andproductivity.
Continuing education programs continuing nursingeducation (CNE)/pendidikan sertifikasi.
Trainning
Problem-solving conferences learning experience
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Representation
The nurse manager as advocate for their staff members
Ensuring adequate communication between differentdepartments within the organization and with outsideagencies
Convincing others of the value and quality of the workdone by the unit
The first-line manager usually repots to second-linemanagers/middle manager supervisors
Nurse manager is expected to inform staff members ofthe change, explain the policy, and then ensure that it isimplemented.
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Keadaan masa kini :
1. Para manajer keperawatan di semuaTk. tidak dipersiapkan sebagai
pengelola yang profesional2. Dukungan kebijakan tidak mendukung
yan kep. Profesional.
3. Lingkungan kerja kurang mendorongsemangat/kreatifitas perawat.
4. Program pend.keperawatanberkelanjutan sbagai sarana peningkatan
kemampuan tenaga perawat ?5. Tidak terbentuknya profesional
community di tatanan pelayanan.
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6. Sistem imbal jasa
7. Riset keperawatan upaya
pengembangan dan inovasi.
Mutu pelayanan keperawatan tidak
berkualitas tinggi
Perawat tidak profesional
TERIMA KASIH
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TERIMA KASIH
J. A k e
PSIK FK-Unhas