mmr-umy-dss-3-2013

MMR-UMY-DSS-3-2013

DECISION SUPPORT SYSTEM

byBoy S. Sabarguna, MD, MHA, PhD

JAKARTA, 2013

1

MMR-UMY-DSS-3-2013 21

.

DAFTAR RIWAYAT HIDUP

N A M A : Dr. dr. H. Boy Subirosa Sabarguna, MARSNIP / PANGKAT : 195810121984101001 /IVBTEMPAT/TGL. LAHIR : Majalengka, 1958STATUS : MenikahAGAMA : Islam

JABATAN : 1. PIC FINANCE PIU MERC-FKUI 2. Dosen IKK-FKUI 3. Prgram Pascasarjana UI, Teknologi Biomedis 4. Konsultan Manajemen Rumah Sakit.

PENDIDIKAN : 1. Lulus dokter umum FKUI tahun 1984 2. Lulus Magister Administrasi Rumah Sakit Pascasarjana UI tahun 1991

3. Lulus Program Doktor UGM tahun 2001

ALAMAT RUMAH : Jl. TAWAKAL IV No. 18A, KEL. TOMANG, KEC. GROGOL PETAMBURAN, JAKARTA BARAT Telepon : (021) 5660332 Hp. : 081317504275 e-mail : sabarguna@yahoo.com web : www.sabarguna.com

3MMR-UMY-DSS-3-2013

MMR-UMY-DSS-3-2013 4

TABLE OF CONTENTS

1. DEVELOPMENT OF MANAGEMENT TECHNOLOGY

2. DECISION SUPPORT SYSTEM

MMR-UMY-DSS-3-2013 5

MMR-UMY-DSS-3-2013 6

1. DEVELOPMENT OF MANAGEMENT TECHNOLOGY

1. Decision Support System (DSS)2. Group Support System (GSS), Including Group DSS (SDSS)3. Executive Information Systems (EIS)4. Expert System (ES)5. Artificial Neural Networks (ANN)6. Hybrid Support Systems

MMR-UMY-DSS-3-2013 7

Knowledge Management

1. Choosing 2. Integration3. Sharing4. Access Offline

Organization

Process Technology

Knowledge Management

MMR-UMY-DSS-3-2013 8

Decision Making

Service Per location

InformationAudit

Worker Data

Decision Making

MMR-UMY-DSS-3-2013 9

Management Decision

TopManagement

Middle Management

Lower Management

1. Repeatly2. Programed3. Structured4. Preadictable5. Information ready for use

1. Not repeatly 2. Non program 3. Unstructured 4. Unpredictable 5. Information not ready

MMR-UMY-DSS-3-2013

2. DECISION SUPPORT SYSTEM

Decision Support System

Individual Resource

Computer Resource

Quality of Decision

Semi Structure

Individual Collaboration with computer resource can improve quality of decision in semi structure type.

10

MMR-UMY-DSS-3-2013 11

“ model base on

system and prossedure to process data and prediction to help manager make decision.”

DECISION SUPPORT SYSTEM

MMR-UMY-DSS-3-2013 12

DSS COMPONENT

1. Internal and External Data

2. Statistic and Problem

3. Spreadsheet

4. Graph Procedure

5. Business Communication 6. Report

7. Project Management

8. Analysis and modeling

9. Queries

10. Graph

Information Centre

MMR-UMY-DSS-3-2013

Decision Support System

Simple

Accurate

Control able

Complete

Easy to communicate

Decision Support System is easy to use new generation of computer.

13

MMR-UMY-DSS-3-2013

Semi Structure Problem

Effective

Easy to Process

Decision Support System

Manager

Decision Support System only benefit for manager because they need knowledge that relevant to solve the problem.

14

MMR-UMY-DSS-3-2013

Accurate

New

On time

Efficient

Decision Support System

Software

Reason to use Decision Support System in globalization era can be got by software with powerful and user friendly.

Decision Support System

To choose To explain To evaluate

Information

Excellent Decision

There are 3 important functions of Decision Support System:1. to choose;2. to explain;3. to evaluate;

Information

15

MMR-UMY-DSS-3-2013

Objective

Resources

Knowledge

Decision Support System Model

Software

To develop Decision Support System need relevant knowledge as important component.

16

MMR-UMY-DSS-3-2013 17

DSS BENEFIT

1. Support to solve complex problem.

2. Fast3. Can be use to other strategy4. What If5. Breezing Communication6. Improved measurement7. Cost containment8. More objective9. Spend time10. Improve Analysis

REFERENCE

MMR-UMY-DSS-3-2013 18

REFERENCE

MMR-UMY-DSS-3-2013 19

MMR-UMY-DSS-3-2013 20