perusahaan dan strategi pemasaran kemitraan untuk membangun hubungan pelanggan
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M. Eko Fitrianto [email protected]. Perusahaan dan Strategi Pemasaran Kemitraan untuk Membangun Hubungan Pelanggan. Sumber Bacaan Philip Kotler , Gary Amstrong , Prinsip-prinsip Pemasaran , 12 th Ed., Erlangga , 2008 - PowerPoint PPT PresentationTRANSCRIPT
Perusahaan dan Strategi PemasaranKemitraan untuk Membangun Hubungan Pelanggan
M. Eko [email protected]
Sumber BacaanPhilip Kotler, Gary Amstrong, Prinsip-prinsip Pemasaran, 12th Ed., Erlangga, 2008
Philip Kotler, Marketing Management, 13th Edition, Prentice Hall, 2008Diah Natalisa, Dasar-dasar Manajemen Pemasaran, Penerbit Unsri, 2007
Peta Pembelajaran“Strategic Marketing Plan”
Marketing Plan
(1) Definition
(3) Marketing Decision
1. Terminated
Strategic
Tactical
3 Characteritics of SBU
Evaluating SBU
BCG Analysis
2. Downsizing
3. Plan new business
(6) Porter’s Five Force
(2) 4 Steps Strategic Planning
•Visi-Misi1
•Goal2
•Portfolio SBU3
•Funct. stratgc4(4) Strategic Integration
VerticalHorizontal
(5) 4 Growth strategy
1 2
3 4
Marketing Plan
Marketing Plan• Proses penyusunan serangkaian kegiatan pemasaran• Strategic Marketing Plan General strategy (target market
and value proportion offering)• Tactical Marketing Plan Specific strategy (features,
promotion, trading, pricing, distribution)
Visi & Misi
Strat. MP
Tact. MP
Semua strategi harus konsisten
Strategicmarketing
Tacticalmarketing
Implementation Evaluation
Konsisten Konsisten Konsisten
Konsisten
MarketingStrategy
Sumber daya(SDM)
Dana(Ketersediaan
dana)
Peralatan(Infrastruktur,
Alat2)Program/kegiatan
Target Pasar
FOKUS dan TERINTEGRASI
4P’sSTP
Next : 4 step mark. strategic
Corporate and Division Strategic Planning(4 Steps Strategic Planning)
MendifinisikanVisi dan Misi
Menetapkan tujuan dan
sasaran
Merancang portfolio bisnis
Merencanakan pemasaran dan
strategi fungsional lain
Perencanaan Tingkat KorporasiUnit bisnis, Produk dan
Tingkat pasar
CORPORATE AND DIVISION STRATEGIC PLANNING
Defining the Corporate MissionMision statement must be : Market oriented, Realistic, Specific, Motivated, and Consistent to marketing environmentMission statements define which competitive scopes the company will operate in
Industry scopeProducts and applications scopeCompetence scopeMarket-segment scopeVertical scopeGeographical scope
SBU’s Portfolio Strategy
• All corporate headquarters undertake four planning activities– Defining the Corporate Mission (What our
bussiness?, Who is our consumer?, value?)– Establishing Strategic Business Units (SBUs)– Assigning resources to each SBU– Evaluating
• Result : Planning new businesses, downsizing, or terminating older businesses
Next : Def. corp. mission
Perusahaan Korporasi(yang akan melakukan Portfolio Analysis)
HoldingCompany
Perus. APerus. B
Perus. C
Perus. D
Perus. EPerus. F
Perus. G
Perus. H
Perus. I
Perus. A1 Perus. A2 Perus. B2
Perus. B2
Perus. D1
Perus. D2
Next : Conth. korporasi
Marketing Integration Strategy(Vertical and Horizontal)
Corporate strategy (Market Expansion)
Upstream 1
Upstream 2
Downstream 2
Downstream 1
Line 3 Line 4Line 1 Line 2
Horizontal Horizontal
VertikalVertikal
SBU’s Portfolio Strategy
• Three characteristics of SBUs– Single business or collection of related
businesses that can be planned for separately
– Has its own set of competitors • Daia (eg : Rinso, Attack, dll)
– Has a manager who is responsible for strategic planning and profit
How to
evaluating SBU
?
STRATEGI PEMASARAN(KISI-KISI EKSPANSI PASAR/PRODUK)
Produk Sudah ada Produk baru
Pasar sudah ada
Penetrasi Pasar (1)
Pengembangan Produk (2)
Pasar baru Pengembangan pasar (3)
Diversifikasi (4)
Pasar (sudah
ada)
Pasar (baru)
Prod. sdh ada
1
Prod. baru 2
3
4