pengembangan sistem informasi jasa pengiriman pada …thesis.binus.ac.id/doc/cover/2012-1-00353-ka...
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PENGEMBANGAN SISTEM INFORMASI
JASA PENGIRIMAN
PADA PT. TIKI JALUR NUGRAHA EKAKURIR/JNE
SKRIPSI
Oleh :
Simon Santonius 1200948506
Cindy Phicelia Gunawan 1200972991
Dewi Hendriyani 1200988094
Kelas / Kelompok : 07PBA/07
Unversitas Bina Nusantara
Jakarta
ii
2012
PENGEMBANGAN SISTEM INFORMASI
JASA PENGIRIMAN
PADA PT. TIKI JALUR NUGRAHA EKAKURIR/JNE
SKRIPSI
diajukan sebagai salah satu syarat
untuk gelar kesarjanaan pada
School of Information Systems
Jenjang Pendidikan Strata-1
Oleh :
Simon Santonius 1200948506
Cindy Phicella Gunawan 1200972991
Dewi Hendriyani 1200988094
Kelas / Kelompok : 07PBA/07
Unversitas Bina Nusantara
Jakarta
2012
iii
PENGEMBANGAN SISTEM INFORMASI
JASA PENGIRIMAN
PADA PT. TIKI JALUR NUGRAHA EKAKURIR/JNE
SKRIPSI
Disusun oleh :
Simon Santonius Cindy Phicelia Gunawan Dewi Hendriyani
1200948506 1200972991 1200988094
Disetujui oleh :
Pembimbing
Yanti S.Kom, MM
Kddsn : D1875
UNIVERSITAS BINA NUSANTARA
JAKARTA
2012
iv
PERNYATAAN
Dengan ini kami,
Nama : Simon Santonius
Nim : 1200948506
Nama : Cindy Phecelia Gunawan
Nim : 1200972991
Nama : Dewi Hendriyani
Nim : 1200988094
Judul Skripsi : PENGEMBANGAN SISTEM INFORMASI JASA
PENGIRIMAN PADA PT. TIKI JALUR NUGRAHA
EKAKURIR/JNE
Memberikan kepada Universitas Bina Nusantara hak non-exclusive untuk menyimpan, memperbanyak, dan menyebarluaskan skripsi karya kami, secara keseluruhan atau hanya ringkasan saja, dalam bentuk format cetak dan atau elektronik.
Menyatakan bahwa kami, akan mempertahankan hak exclusive kami, untuk menggunakan seluruh atau sebagian isi skripsi kami, guna pengembangan karya di masa depan, misalnya bentuk artikel, buku, perangkat lunak, ataupun sistem informasi.
Jakarta, 21 Februari 2012
Simon Santonius Cindy Phicelia Gunawan Dewi Hendriyani
1200948506 1200972991 1200988094
vi
secara manual dari aktivitas bisnis khususnya proses operasional pada PT. TIKI Jalur Nugraha Ekakurir. Simpulan yang dapat diambil dari penelitian yang telah dilakukan adalah diharapkan dengan pengimplementasin sistem yang telah diusulkan dapat membantu PT. TIKI Jalur Nugraha Ekakurir dalam melakukan proses pengiriman barang melalui pengolahan data yang cepat, akurat, serta terintegrasi yang diharapkan dapat mendukung pihak manajemen perusahaan dalam memperoleh informasi yang diperlukan dengan cepat dan akurat serta penyajian laporan-laporan untuk membantu Manajer dalam pengambilan keputusan. Kata kunci : Pengembangan, Sistem Informasi, Jasa Pengiriman.
vii
PRAKATA
Puji dan syukur kepada Tuhan Yang Maha Esa atas berkah dan rahmat-Nya,
sehingga penulisan skripsi ini dapat diselesaikan dengan tepat waktu yang telah
ditetapkan, sebagai syarat kelengkapan studi pada School of Information Systems
pada jurusan Sistem Informasi program studi Komputerisasi Akuntansi jenjang
pendidikan Strata-1 di Universitas Bina Nusantara, Jakarta.
Terselesaikannya skripsi ini tidak lepas berkat bimbingan, perhatian dan doa
serta segala dukungan kepada kami. Oleh karena itu, pada kesempatan ini kami
ingin mengucapkan terimakasih kepada :
1. Alm. Ibu Theresia Widia Suryaningsih, Dr. Ir. MM, selaku Rektor
Universitas Bina Nusantara pertama, Jakarta.
2. Bapak Prof. Dr. Ir. Haryanto Prabowo, MM, selaku Rektor Universitas Bina
Nusantara, Jakarta.
3. Bapak Johan, S.Kom., MM., selaku Head of School Information Systems
Universitas Bina Nusantara, Jakarta.
4. Ibu Yuliana Lisanti, S.Kom., M.ITM, selaku Deputy Head of Information
Systems School – Academic & Operation, Universitas Bina Nusantara,
Jakarta.
5. Bapak Arta Moro Sundjaja, S.Kom., SE., MM selaku Head of
Computerized Accounting Department, Universitas Bina Nusantara, Jakarta.
viii
6. Ibu Yanti, S.Kom., MM, selaku dosen pembimbing yang telah bersedia
menyediakan waktu, mengarahkan serta banyak memberi saran dan
masukan untuk menjadikan skripsi ini menjadi lebih baik.
7. Bapak Mario Lanza, selaku IT Service Manager PT. TIKI Jalur Nugraha
Ekakurir, yang telah memberi kesempatan untuk melakukan survei dan
memberikan informasi yang berharga dalam penyusunan skripsi ini.
8. Orang tua kami yang telah memberikan dukungan dan doa selama proses
penyusunan skripsi ini agar berjalan dengan baik.
9. Kepada seluruh staf karyawan PT. TIKI Jalur Nugraha Ekakurir Bagian
Operasional, yang telah bersedia meluangkan waktu dan memberikan
pemahaman tentang proses produksi yang berjalan.
10. Dan kepada teman-teman yang telah memberi banyak bantuan serta
masukan baik secara fisik maupun mental yang tidak dapat dituliskan satu
persatu.
Akhir kata, kami telah menyelesaikan penulisan skripsi ini secara maksimal,
dan bila terdapat kekurangan, kami mohon saran dan kritik yang membangun untuk
penyempurnaan skripsi kami.
Jakarta, Januari 2012
Penulis
ix
DAFTAR ISI
Halaman Judul Luar ....................................................................................... i
Halaman Judul Dalam ................................................................................... ii
Halaman Persetujuan Hardcover .................................................................. iii
Halaman Pernyataan Dewan Penguji ........................................................... iv
Halaman Pemberian Hak Cipta Non Eksklusif ........................................... vii
Abstrak ....................................................................................................... viii
Prakata .......................................................................................................... ix
Daftar Isi ....................................................................................................... xi
Daftar Tabel ............................................................................................. xviii
Daftar Gambar ............................................................................................. xx
Daftar Lampiran ....................................................................................... xxvi
BAB I PENDAHULUAN
1.1 Latar Belakang ......................................................... Error! Bookmark not defined.
1.2 Ruang Lingkup ......................................................... Error! Bookmark not defined.
x
1.3 Tujuan dan Manfaat ................................................. Error! Bookmark not defined.
1.4 Metodologi ............................................................... Error! Bookmark not defined.
1.5 Sistematika Penulisan .............................................. Error! Bookmark not defined.
BAB II LANDASAN TEORI
2.1 Sistem Informasi Akuntansi ..................................... Error! Bookmark not defined.
2.1.1 Pengertian Sistem Informasi Akuntansi ........... Error! Bookmark not defined.
2.1.2 Komponen-komponen Sistem Informasi AkuntansiError! Bookmark not defined.
2.1.3 Tujuan Sistem Informasi Akuntansi................. Error! Bookmark not defined.
2.1.4 Manfaat Sistem Informasi Akuntansi ............. Error! Bookmark not defined.
2.1.5 Alur Sistem Informasi Akuntansi ................... Error! Bookmark not defined.
2.2 Analisa dan Perancangan Sistem Informasi Akuntansi Berorientasi ObjekError! Bookmark not de
2.2.6 UML Activity Diagram .................................... Error! Bookmark not defined.
2.2.7 UML Class Diagram ........................................ Error! Bookmark not defined.
2.2.8 UML Use Case Diagram .................................. Error! Bookmark not defined.
2.3 Service Information System ...................................... Error! Bookmark not defined.
2.4 Jenis – Jenis Perusahaan .......................................... Error! Bookmark not defined.
2.5 Pengertian Jasa ......................................................... Error! Bookmark not defined.
2.6 Strategi Bisnis dan The Value Chain ....................... Error! Bookmark not defined.
xi
2.7 Karakteristik Perusahaan Jasa yang Baik ................. Error! Bookmark not defined.
2.8 Sistem Pengendalian Internal ................................... Error! Bookmark not defined.
2.9 Sistem Pengendalian Internal Berbasis Komputer ... Error! Bookmark not defined.
2.10 Sistem Informasi Pengiriman Barang .................. Error! Bookmark not defined.
2.10.1 Pengertian Sistem Informasi Pengiriman BarangError! Bookmark not defined.
2.10.2 Teori Pengiriman Barang .................................. Error! Bookmark not defined.
BAB III ANALISIS SISTEM YANG BERJALAN
3.1 Gambaran Umum Perusahaan .................................... Error! Bookmark not defined.
3.1.1 Sejarah perusahaan ........................................... Error! Bookmark not defined.
3.1.2 Visi dan Misi perusahaan ................................. Error! Bookmark not defined.
3.1.3 Struktur Organisasi .......................................... Error! Bookmark not defined.
3.1.3.1 Struktur Organisasi IT Services 2011 ...... Error! Bookmark not defined.
3.1.3.2 Struktur Organisasi National Transportation DepartementError! Bookmark not defined
3.1.3.3 Struktur Organisasi Dispatch ................... Error! Bookmark not defined.
3.1.4 Tugas dan Tanggung Jawab ............................. Error! Bookmark not defined.
3.2 Sistem Yang Sedang Berjalan .................................. Error! Bookmark not defined.
3.2.1 Prosedur Pick Up Service ................................. Error! Bookmark not defined.
3.2.2 Prosedur Outbound .......................................... Error! Bookmark not defined.
3.2.3 Prosedur Inbound ............................................. Error! Bookmark not defined.
xii
3.3 Rich Picture Sistem Berjalan ................................... Error! Bookmark not defined.
3.3.1 Rich Picture Pick Up Service ........................... Error! Bookmark not defined.
3.3.2 Rich Picture Outbound ..................................... Error! Bookmark not defined.
3.3.3 Rich Picture Inbound ....................................... Error! Bookmark not defined.
3.4 Event Table Sistem Berjalan .................................... Error! Bookmark not defined.
3.4.1 Event Table Pick Up Service............................ Error! Bookmark not defined.
3.4.2 Event Table Outbound ..................................... Error! Bookmark not defined.
3.4.3 Event Table Inbound ........................................ Error! Bookmark not defined.
3.5 Overview Activity Diagram Sistem Berjalan .......... Error! Bookmark not defined.
3.5.1 Overview Activity Diagram Pick Up Service .. Error! Bookmark not defined.
3.5.2 Overview Activity Diagram Outbound ............ Error! Bookmark not defined.
3.5.3 Overview Activity Diagram Inbound............... Error! Bookmark not defined.
3.6 Topologi Jaringan..................................................... Error! Bookmark not defined.
3.7 Analisis Temuan Hasil Survei .................................. Error! Bookmark not defined.
3.8 Identifikasi Kebutuhan Informasi ............................ Error! Bookmark not defined.
BAB IV RANCANGAN SISTEM YANG DIUSULKAN
4.1 Narasi Sistem yang Diusulkan ................................. Error! Bookmark not defined.
4.1.1 Prosedur Pick Up Service ................................. Error! Bookmark not defined.
4.1.2 Prosedur Outbound .......................................... Error! Bookmark not defined.
xiii
4.1.3 Prosedur Inbound ............................................. Error! Bookmark not defined.
4.2 Event Table yang Diusulkan .................................... Error! Bookmark not defined.
4.2.1 Event Table Pick Up Service............................ Error! Bookmark not defined.
4.2.2 Event Table Outbound ..................................... Error! Bookmark not defined.
4.2.3 Event Table Inbound ........................................ Error! Bookmark not defined.
4.3 Overview Activity Diagram Usulan......................... Error! Bookmark not defined.
4.3.1 Overview Activity Diagram Pick Up Service .. Error! Bookmark not defined.
4.3.2 Overview Activity Diagram Outbound ............ Error! Bookmark not defined.
4.3.3 Overview Activity Diagram Inbound............... Error! Bookmark not defined.
4.4 Workflow Usulan ..................................................... Error! Bookmark not defined.
4.4.1 Workflow Pick Up Service............................... Error! Bookmark not defined.
4.4.2 Workflow Outbound ........................................ Error! Bookmark not defined.
4.2.4 Workflow Inbound ........................................... Error! Bookmark not defined.
4.3 Detail Activity Diagram Usulan .............................. Error! Bookmark not defined.
4.3.1 Detail Activity Diagram Pick Up Service ........ Error! Bookmark not defined.
4.3.1.1 Meminta / Mengubah Jadwal Pick Up ..... Error! Bookmark not defined.
4.3.1.2 Meminta Penjadwalan Pick Up ................ Error! Bookmark not defined.
4.3.1.3 Melakukan Permintaan Pick Up .............. Error! Bookmark not defined.
4.3.1.4 Mendistribusikan Pick Up ........................ Error! Bookmark not defined.
4.3.1.5 Mengkonfirmasikan Jadwal Pick Up ....... Error! Bookmark not defined.
4.3.1.6 Memerintahkan Pick Up .......................... Error! Bookmark not defined.
xiv
4.3.1.7 Melakukan Pick Up .................................. Error! Bookmark not defined.
4.3.1.8 Menyerahkan Barang ............................... Error! Bookmark not defined.
4.3.1.9 Mengkonfirmasi Penerimaan Barang ....... Error! Bookmark not defined.
4.3.1.10 Membuat Laporan .................................... Error! Bookmark not defined.
4.3.2 Detail Acticity Diagram Outbound .................. Error! Bookmark not defined.
4.3.2.1 Melakukan Proses Receiving.................... Error! Bookmark not defined.
4.3.2.2 Melakukan Pengepakan Barang ............... Error! Bookmark not defined.
4.3.2.3 Membuat Cargo List ................................ Error! Bookmark not defined.
4.3.2.4 Melakukan Pengiriman Barang ke AirportError! Bookmark not defined.
4.3.2.5 Membuat SMU (Surat Muatan Udara) ..... Error! Bookmark not defined.
4.3.2.6 Membuat Outbound Parameter Report .... Error! Bookmark not defined.
4.3.3 Detail Activity Inbound ................................... Error! Bookmark not defined.
4.3.3.1 Menyerahkan Barang ............................... Error! Bookmark not defined.
4.3.3.2 Melakukan pengecekan barang dan dokumenError! Bookmark not defined.
4.3.3.3 Memerintahkan Pengiriman Barang ........ Error! Bookmark not defined.
4.3.3.4 Melakukan pengiriman barang ................. Error! Bookmark not defined.
4.3.3.5 Melakukan update status pengiriman ....... Error! Bookmark not defined.
4.3.3.6 Melakukan konfirmasi barang yang tidak terkirimError! Bookmark not defined.
4.3.3.7 Mengkonfirmasikan Pengiriman Ulang ... Error! Bookmark not defined.
4.3.3.8 Melakukan pengiriman ulang ................... Error! Bookmark not defined.
4.3.3.9 Membuat laporan ..................................... Error! Bookmark not defined.
4.4 UML Class Diagram ................................................ Error! Bookmark not defined.
xv
4.5 Use Case Diagram .................................................... Error! Bookmark not defined.
4.5.1 Use Case Pick Up Service ................................ Error! Bookmark not defined.
4.5.2 Use Case Outbound .......................................... Error! Bookmark not defined.
4.5.3 Use Case Inbound ........................................... Error! Bookmark not defined.
4.5 Rancangan Database ................................................ Error! Bookmark not defined.
4.6 Rancangan Layar ...................................................... Error! Bookmark not defined.
4.7 Rancangan Formulir ................................................. Error! Bookmark not defined.
4.9 Rancangan Laporan .................................................. Error! Bookmark not defined.
4.10 Navigation Diagram ............................................. Error! Bookmark not defined.
4.11 Matriks Rencana Penerapan Sistem ..................... Error! Bookmark not defined.
4.11.1 Jadwal Pengelolaan Data.............................. Error! Bookmark not defined.
4.11.2 Distribusi Laporan ........................................ Error! Bookmark not defined.
4.11.3 Level Akses .................................................. Error! Bookmark not defined.
4.11.4 Rencana Penerapan Sistem .......................... Error! Bookmark not defined.
4.11.5 Jadwal Implementasi .................................... Error! Bookmark not defined.
4.12 Topologi ............................................................... Error! Bookmark not defined.
BAB V SIMPULAN DAN SARAN
5.1 Simpulan .................................................................. Error! Bookmark not defined.
xvi
5.2 Saran ......................................................................... Error! Bookmark not defined.
DAFTAR PUSTAKA ................................... ERROR! BOOKMARK NOT DEFINED.
xvii
DAFTAR TABEL
Tabel 3.1 Event Table Pick up Service ........................................................................... 69
Tabel 3.2 Event Table Outbound .................................................................................... 74
Tabel 3.3 Event Table Inbound ....................................................................................... 78
Tabel 3.4 Event Table Analisis Temuan Hasil Survei .................................................... 88
Tabel 4.1 Event Table Pick up Service ......................................................................... 110
Tabel 4.2 Event Table Outbound .................................................................................. 115
Tabel 4.3 Event Table Inbound ..................................................................................... 120
Tabel 4.4 Workflow Pick up Service ............................................................................ 130
Tabel 4.5 Workflow Outbound ..................................................................................... 142
Tabel 4.6 Workflow Inbound ........................................................................................ 150
Tabel 4.7 Tabel Rancangan Database Master Status of Delivery ................................. 187
Tabel 4.8 Tabel Rancangan Database Master customer ............................................... 188
Tabel 4.9 Tabel Rancangan Database Master courier .................................................. 189
Tabel 4.10 Tabel Rancangan Database Master User .................................................... 190
Tabel 4.11 Tabel Rancangan Database Master Origin ................................................. 191
Tabel 4.12 Tabel Rancangan Database Master Destination .......................................... 192
Tabel 4.13 Tabel Rancangan Database Master Service ................................................ 193
xviii
Tabel 4.14 Tabel Rancangan Database Transaksi Redelivery ...................................... 195
Tabel 4.15 Tabel Rancangan Database Transaksi Receiving Inbound ......................... 196
Tabel 4.16 Tabel Rancangan Database Transaksi Delivery Runsheet Header ............. 197
Tabel 4.17 Tabel Rancangan Database Transaksi Delivery Runsheet Detail ............... 198
Tabel 4.18 Tabel Rancangan Database Transaksi Connote .......................................... 199
Tabel 4.19 Tabel Rancangan Database Transaksi Goods List ...................................... 201
Tabel 4.20 Tabel Rancangan Database Transaksi Pick up Request .............................. 202
Tabel 4.21 Tabel Rancangan Database Transaksi Pick up Distribution ....................... 204
Tabel 4.22 Tabel Rancangan Database Transaksi Pick up Order ................................. 206
Tabel 4.23 Tabel Rancangan Database Transaksi Pick up Receipt .............................. 208
Tabel 4.24 Tabel Rancangan Database Transaksi Receiving Outbound ....................... 210
Tabel 4.25 Tabel Rancangan Database Transaksi Bagging .......................................... 211
Tabel 4.26 Tabel Rancangan Database Transaksi Cargo List ...................................... 213
Tabel 4.27 Tabel Rancangan Database Transaksi Proof of Delivery ............................ 215
Tabel 4.28 Tabel Matriks Jadwal Pengeloaan Data ...................................................... 267
Tabel 4.29 Tabel Matriks Distribusi Laporan ............................................................... 269
Tabel 4.30 Tabel Matriks Level Akses ......................................................................... 270
Tabel 4.31 Tabel Matriks Rencana Penerapan Sistem .................................................. 272
Tabel 4.32 Tabel Matriks Jadwal Implementasi ........................................................... 274
xix
DAFTAR GAMBAR
Gambar 3.1 Sejarah Perjalanan PT. TIKI Jalur Nugraha Ekakurir / JNE ...................... 38
Gambar 3.2 Keanggotaan PT. TIKI Jalur Nugraha Ekakurir / JNE dalam Asosiasi ..... 40
Gambar 3.3 Struktur Organisasi IT Service 2011 PT. TIKI Jalur Nugraha Ekakurir
/ JNE Tahun 2010 ........................................................................................................... 43
Gambar 3.4 Struktur Organisasi National Transportation Departement / NTD PT.
TIKI Jalur Nugraha Ekakurir Tahun 2006 ................................................................ 44
Gambar 3.5 Struktur Organisasi Dispatch PT. TIKI Jalur Nugraha Ekakurir / JNE
Tahun 2006 ..................................................................................................................... 45
Gambar 3.6 Rich Picture Pick up Service ....................................................................... 66
Gambar 3.7 Rich Picture Outbound ................................................................................ 67
Gambar 3.8 Rich Picture Inbound ................................................................................... 68
Gambar 3.9 Overview Diagram Activiy Pick Up Service .............................................. 84
Gambar 3.10 Overview Diagram Activity Outbound ..................................................... 85
Gambar 3.11 Overview Diagram Activity Inbound ........................................................ 86
Gambar 3.12 Topologi Jaringan ...................................................................................... 87
Gambar 4.1 Overview Activity Diagram Pick up ......................................................... 127
Gambar 4.2 Overview Activity Diagram Outbound ..................................................... 128
xx
Gambar 4.3 Overview Activiy Diagram Inbound ......................................................... 129
Gambar 4.4 Detail Activity Digram Meminta/ Mengubah Jadwal Pick up .................. 157
Gambar 4.5 Detail Activity Diagram Meminta Penjadwalan Pick up .......................... 158
Gambar 4.6 Detail Activity Diagram Melakukan Permintaan Pick up ......................... 159
Gambar 4.7 Detail Activity Diagam Mendistribusikan Pick up ................................... 160
Gambar 4.8 Detail Activity Diagram Mengkonfirmasikan Jadwal Pick up ................. 161
Gambar 4.9 Detail Activity Diagram Memerintahkan Pick up ..................................... 162
Gambar 4.10 Detail Activity Diagram Melakukan Pick up .......................................... 163
Gambar 4.11 Detail Activity Diagram Menyerahkan barang ....................................... 164
Gambar 4.12 Detail Activity Diagram Mengkonfirmasi Penerimaan Barang .............. 166
Gambar 4.13 Detail Activity Diagram Membuat Laporan ........................................... 167
Gambar 4.14 Detail Activity Diagram Melakukan Proses Receiving ........................... 168
Gambar 4.15 Detail Activity Diagram Melakukan Pengepakan Barang ...................... 169
Gambar 4.16 Detail Activity Diagram Melakukan Membuat Cargo List .................... 170
Gambar 4.17 Detail Activity Diagram Melakukan Melakukan Pengiriman Barang
ke Airport ...................................................................................................................... 171
Gambar 4.18 Detail Activity Diagram Melakukan Membuat SMU (Surat Muatan
Udara) ............................................................................................................................ 172
Gambar 4.19 Detail Activity Diagram Melakukan Membuat Outbound Parameter
Report ............................................................................................................................ 173
xxi
Gambar 4.20 Detail Activity Diagram Menyerahkan Barang ...................................... 174
Gambar 4.21 Detail Activity Diagram Melakukan pengecekan barang dan dokumen . 175
Gambar 4.22 Detail Activity Diagram Menyerahkan Barang Memerintahkan
Pengiriman Barang ........................................................................................................ 176
Gambar 4.23 Detail Activity Diagram Melakukan pengiriman barang ........................ 177
Gambar 4.24 Detail Activity Diagram Melakukan update status pengiriman .............. 178
Gambar 4.25 Detail Activity Diagram Melakukan konfirmasi barang yang tidak
terkirim .......................................................................................................................... 179
Gambar 4.26 Detail Activity Diagram Mengkonfirmasikan Pengiriman Ulang .......... 180
Gambar 4.27 Detail Activity Diagram Melakukan pengiriman ulang .......................... 181
Gambar 4.28 Detail Activity Diagram Membuat laporan ............................................. 182
Gambar 4.29 UML Class Diagram ............................................................................... 183
Gambar 4.30 Use Case Diagram Pick up Service ......................................................... 184
Gambar 4.31 Use Case Diagram Outbound .................................................................. 185
Gambar 4.32 Use Case Diagram Inbound..................................................................... 186
Gambar 4.33 Rancangan Layar Menu Login ................................................................ 217
Gambar 4.34 Rancangan Layar Menu Home ................................................................ 218
Gambar 4.35 Rancangan Layar Menu CS – Agent ....................................................... 219
Gambar 4.36 Rancangan Layar Menu New Connote .................................................... 220
xxii
Gambar 4.37 Rancangan Layar Menu Goods List ........................................................ 222
Gambar 4.38 Rancangan Layar Menu Pick up ............................................................ 223
Gambar 4.39 Rancangan Layar Menu Pick up Request ............................................... 224
Gambar 4.40 Rancangan Layar Menu Pick up Distribution ......................................... 225
Gambar 4.41 Rancangan Layar Menu Pick up Order ................................................... 226
Gambar 4.42 Rancangan Layar Menu Pick up Receipt ................................................ 227
Gambar 4.43 Rancangan Layar Menu Outbound ......................................................... 228
Gambar 4.44 Rancangan Layar Menu Receiving Outbound ......................................... 229
Gambar 4.45 Rancangan Layar Menu Bagging ............................................................ 230
Gambar 4.46 Rancangan Layar Menu Cargo List ........................................................ 231
Gambar 4.47 Rancangan Layar Menu Inbound ............................................................ 232
Gambar 4.48 Rancangan Layar Menu Receiving Inbound ........................................... 233
Gambar 4.49 Rancangan Layar Menu Delivery Runsheet ............................................ 234
Gambar 4.50 Rancangan Layar Menu Proof of Delivery ............................................. 235
Gambar 4.51 Rancangan Layar Menu Redelivery ........................................................ 236
Gambar 4.52 Rancangan Formulir Delivery Runsheet ................................................. 237
Gambar 4.53 Rancangan Formulir Redelivery Form .................................................... 238
Gambar 4.54 Rancangan Formulir Cargo List .............................................................. 239
Gambar 4.55 Rancangan Formulir Connote ................................................................. 240
xxiii
Gambar 4.56 Rancangan Formulir Bagging ................................................................. 240
Gambar 4.57 Rancangan Formulir Receiving Outbound .............................................. 241
Gambar 4.58 Rancangan Formulir Receiving Inbound ................................................. 241
Gambar 4.59 Rancangan Laporan Delivery Runsheet .................................................. 242
Gambar 4.60 Rancangan Laporan Redelivery ............................................................... 243
Gambar 4.61 Rancangan Laporan Proof of Delivery .................................................... 244
Gambar 4.62 Rancangan Laporan Receiving Inbound .................................................. 245
Gambar 4.63 Rancangan Laporan Pick up Receipt ....................................................... 246
Gambar 4.64 Rancangan Laporan Pick up Request ...................................................... 247
Gambar 4.65 Rancangan Laporan Pick up Order ......................................................... 248
Gambar 4.66 Rancangan Laporan Receiving Outbound ............................................... 249
Gambar 4.67 Rancangan Laporan SMU ....................................................................... 250
Gambar 4.68 Navigation Diagram Login ..................................................................... 251
Gambar 4.69 Navigation Diagram Meminta Penjadwalan Pick up .............................. 252
Gambar 4.70 Navigation Diagram Melakukan Permintaan Pick up ............................. 253
Gambar 4.71 Navigation Diagram Mendistribusikan Pick up ...................................... 254
Gambar 4.72 Navigation Diagram Memerintahkan Pick up ......................................... 255
Gambar 4.73 Navigation Diagram Menyerahkan Barang............................................. 256
Gambar 4.74 Navigation Diagram Mengkonfirmasi Penerimaan Barang .................... 257
xxiv
Gambar 4.75 Navigation Diagram Melakukan Proses Receiving ................................. 258
Gambar 4.76 Navigation Diagram Melakukan Pengepakan Barang ............................ 259
Gambar 4.77 Navigation Diagram Membuat Cargo List ............................................. 260
Gambar 4.78 Navigation Diagram Melakukan Pengecekan Barang atau Dokumen .... 261
Gambar 4.79 Navigation Diagram Memerintahkan Mengirim Barang ........................ 262
Gambar 4.80 Navigation Diagram Melakukan Update Status Pengiriman .................. 263
Gambar 4.81 Navigation Diagram Melakukan konfirmasi barang yang tidak
terkirim ......................................................................................................................... 264
Gambar 4.82 Navigation Diagram Melakukan konfirmasi Pengiriman Ulang............. 265
Gambar 4.83 Topologi .................................................................................................. 274
xxv
DAFTAR LAMPIRAN
Riwayat Hidup .............................................................................................................. L-1
Riwayat Hidup .............................................................................................................. L-2
Riwayat Hidup .............................................................................................................. L-3
Gambar L.1 Lampiran Surat Muatan Udara ................................................................. L-4
Gambar L.2 Lampiran SMU Sriwijaya Air ................................................................... L-5
Gambar L.3 Lampiran Pick up Order Form ................................................................. L-6
Gambar L.4 Lampiran Collection Order Sheet ............................................................. L-7
Gambar L.5 Lampiran Delivery Runsheet .................................................................... L-8
Gambar L.6 Lampiran Cargo Manifest ......................................................................... L-9
Gambar L.7 Lampiran Cargo List ............................................................................... L-10
Gambar L.8 Lampiran Undelivery Form .................................................................... L-11
Gambar L.9 Lampiran Surat Izin Usaha ..................................................................... L-12
Gambar L.10 Lampiran Screenshot Entry Data Connote ........................................... L-13
Gambar L.11 Lampiran Screenshot Pick Up Request ................................................ L-13
Gambar L.12 Lampiran Screenshot Delivery Runsheet ............................................. L-14
Gambar L.13 Lampiran Screenshot Proof Of Delivery .............................................. L-14
Gambar L.14 Lampiran Screenshot Outbound Manifest ............................................ L-15
xxvi
Gambar L.15 Lampiran Screenshot Inbound Manifest ............................................... L-15
Gambar L.16 Lampiran Output Menu Login ............................................................. L-16
Gambar L.17 Lampiran Output Menu New Connote ................................................. L-17
Gambar L.18 Lampiran Output Menu Connote List .................................................. L-17
Gambar L.19 Lampiran Output Menu Good List....................................................... L-18
Gambar L.20 Lampiran Output Menu Pick Up Request ............................................ L-18
Gambar L.21 Lampiran Output Menu Pick Up Distribution ..................................... L-19
Gambar L.22 Lampiran Output Menu Pick Up Order ............................................... L-19
Gambar L.23 Lampiran Output Menu Pick Up Receipt ............................................ L-20
Gambar L.24 Lampiran Output Menu Receivimg Outbound ..................................... L-20
Gambar L.25 Lampiran Output Menu Bagging ......................................................... L-21
Gambar L.26 Lampiran Output Menu Cargo List ..................................................... L-21
Gambar L.27 Lampiran Output Menu Receiving Inbound ........................................ L-22
Gambar L.28 Lampiran Output Menu Delivery Runsheet ......................................... L-22
Gambar L.29 Lampiran Output Menu Proof Of Delivery .......................................... L-23
Gambar L.30 Lampiran Output Menu Redelivery ..................................................... L-23
Gambar L.31 Lampiran Output Formulir Delivery Runsheet .................................... L-24
Gambar L.32 Lampiran Output Formulir Redelivery ................................................ L-25
Gambar L.33 Lampiran Output Formulir Connote .................................................... L-26
xxvii
Gambar L.34 Lampiran Output Receiving Outbound ................................................. L-26
Gambar L.35 Lampiran Output Receiving Inbound .................................................... L-27