BAHASA INGGRIS AKUNTANSI 2

CREATED BY :1. NYM. CHRISTIANA SILVANA DEWI (1215644038)/ 92. KADEK NOVIA AYU WIRYANI(1215644070)/163. LUH PUTU LILIANA DEWI(1215644078)/174. NI MADE DWI RATNANINGSIH(1215644082)/18

KELAS : VI B / D4 AKUNTANSI MANAJERIAL

PROGRAM STUDI DIV AKUNTANSI MANAJERIALJURUSAN AKUNTANSI - POLITEKNIK NEGERI BALITAHUN 2015

Liliana: as a CustomerDwi Ratna: as a Travel ManagerChristiana: as a Hotel ManagerNovia: as a Travel Staff

Liliana: Good morningNovia: Good morning, Can I help you?Liliana: Im Liliana from Jakarta. Our office plan to go for holidays to Bali in first of May for seven days. Can you arrange our holidays in Bali?Novia: Oh yes of course. We have a discount tour package in May. How many people want to go for holidays?Liliana: Its about 20 people. What is the price? And what facilities are include?Novia: The price is Rp 4.900.000 include transfer in, air ticket, accommodation, breakfast, and full day tourLiliana: Would you like to explain about your tour package? Novia: During the seven days we will visit tourism object, such as Hot Spring in Batur, Bedugul, Gitgit Waterfall, Kuta Beach, GWK, Uluwatu, Ubud, Sukawati, Monkey Forest, and Tanah LotLiliana: Can I have another tour? I want to go to snorkelling in Amed Karangasem, after that rafting in Telagawaja Karangasem, see dolphin in Lovina, and go to Elephant Safari Park GianyarNovia: Yes of course, as far as you agree to pay extra chargeLiliana: What is the price for that extra charge?Novia: Wait a moment, I will ask to manager Liliana: Okay

( The travel staff meet travel manager)Novia: Good morning, excuse me missDwi Ratna: Good Morning, What can I do for you?Novia: There is a customer want to visit tourism object in Bali such as Snorkelling and Rafting in Karangasem, go to Lovina, and Gianyar tour for seven days. How much is the price?Dwi Ratna: The price is Rp 7.000.000 per personNovia: What about the hotel?Dwi Ratna: Okay, I will confirm to the hotel manager, wait a moment please

(The travel manger call hotel manager)Dwi Ratna: Good morning, how are you?Christiana: Good morning. Im fine. What can I do for you?Dwi Ratna: I want to book 10 twin rooms from first of May to May 8th Christiana: Oh sorry, from first of May to May 8th our room is full book. There is only one twin room availableDwi Ratna: Do you have a solution for this problem?Christiana: Sure, We still have a triple room if you wantDwi Ratna: What is the price?Christiana: The price is Rp 700.000 for twin room and Rp 850.000 for triple roomDwi Ratna: Why so expensive? Can I have a discount?Christiana: Hmmm... For twin room the price is Rp 600.000 and for triple room Rp 800.000Dwi Ratna: Can I have Rp 500.000 for twin room and Rp 700.000 for triple room?Christiana: Okay I give you Rp 500.000 for twin room and Rp 700.000 for triple roomDwi Ratna: Yes I agree. I will send the deposit soonChristiana: Thank you Dwi Ratna: Youre welcome(a few minute later)Dwi Ratna: From first of May to May 8th the room is full. There is only one twin room available so we will use a triple room.Novia: What the last price for this tour package?Dwi Ratna: You can give the lowest price is Rp 5.600.000Novia: Okay Miss, thank you. Ill send you a memo with the resultsDwi Ratna: Fine, Novi

(back to customer)Novia: Sorry for waitingLiliana: No problem, so what the price?Novia: The price is Rp 7.000.000 per person, but on 1st May the room is full, so we will use the one twin room thats available and seven triple room.Liliana: Wow so expensive. Is there any discount?Novia: Hmm Okay, I give discount 10%, so the price is Rp 6.300.000 per personLiliana: Can you give me a discount 30% ?Novia: Oh Sorry I cant, because the prices for tourism object very expensive. I will just give a 20% discount.Liliana: Hmmalright Novia: Okay. So the fix price is Rp 5.600.000 per person The total is Rp 112.000.000 for all and you should pay 50% as a depositLiliana: Yes, I will pay deposit tomorrowNovia: May I have your telephone number?Liliana: Yes sure. This is my ID card, there is my telephone number in itNovia: Thank you for choosing us as your travel agent, see youLiliana: Youre welcome, see you

MEMOPANORAMA Tours & Travel

To: Dwi RatnaningsihFrom: Novia AyuSubject: Result of the negotiation with Liliana

Agreed the following with Liliana of Customer Tour Date: May 1st to May 8thPrice: Rp112.000.000Discount: 20%Payment Dates: 50% of Rp112.000.000 in April 22nd and 50% in May 1stPenalty clause %: -

Hope this meets with your approval !