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DAFTAR PUSTAKA
Buku:
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Online:
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“Demo Sopir Taksi Berlangsung Anarkistis”. 2016. Diakses pada
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Jurnal :
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Communication Theory”. Eastern Illinois University.
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Alabama University
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in IT Software Sector”. Korea Advance Institute and Technology.
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respond to the Public?”. Tilburg University
Wang, Chung-Yu. 2010. “Service Quality, Perceived Value,
Corporate Image, and Customer Loyalty in the Context of Varying Levels
of Switching Costs”. National Kaohsiung University,Taiwan.
Yuliati, Lilik Noor. 2012. “Pengaruh Kelompok Acuan Terhadap
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