lampiran - repository.unika.ac.idrepository.unika.ac.id/14979/8/13.60.0003 steven rivaldo wijaya -...
TRANSCRIPT
xiv
LAMPIRAN
1
LAMPIRAN 1
Kuesioner
2
IDENTITAS
Nama:
Usia:
Jabatan:
Lama Bekerja:
COBIT merupakan salah satu kerangka kerja teknologi informasi yang disusun oleh ISACA
dan ITGI. COBIT digunakan untuk membantu pemakai dalam pengendalian keamanan
teknologi informasi perusahaan. COBIT memiliki 5 domain dengan salah satu domain yaitu
Monitoring, Evaluate, and Assess (MEA). MEA bertujuan memonitor semua proses untuk
memastikan bahwa arah yang ada telah diikuti.
Berikut merupakan penilaian domain MEA, isilah kolom dengan menggunakan tanda silang
(X) sesuai dengan keadaan perusahaan yang sesungguhnya pada setiap pernyataan yang ada.
Dengan skala masing-masing pilihan yaitu:
TBS : Tidak Benar Sama Sekali = 1 SBB : Sebagian Besar Benar = 3
AB : Ada Benarnya = 2 SB : Sepenuhnya Benar = 4
Pernyataan-pernyataan berikut dibagi menjadi 3 bagian sesuai dengan sub domain MEA,
yaitu:
1. MEA 01: Monitor, Evaluate and Assess Performance and Conformance (Memantau,
Evaluasi dan Menilai Kinerja Dan Penyesuaian)
No Pernyataan TBS AB SBB SB
1 Organisasi memiliki sistem pengawasan terhadap proses
teknologi informasi
2 Pemantauan terhadap proyek atau proses teknologi
informasi dilakukan secara independen
3 Tersedianya laporan data yang akurat dan tepat waktu
4 Organisasi menyadari kebutuhan pemahaman terhadap
kejelasan tujuan proses teknologi informasi.
3
5 Manajemen mengakui kebutuhan untuk mengumpulkan
data dan menilai proses teknologi informasi
6 Organisasi telah menentukan standar pengumpulan data
dan penilaian proses monitoring pada teknologi informasi
7 Organisasi memantau proses teknologi informasi. Namun
pengukuran ditentukan atas dasar kasus per kasus
(disesuaikan dengan kebutuhan spesifik proyek dan
proses teknologi informasi)
8 Organisasi memantau proses teknologi informasi karena
telah terjadi peristiwa yang merugikan organisasi
9 Fungsi akuntansi memantau keuangan dasar teknologi
informasi
10 Dasar pengukuran pemantauan teknologi informasi sudah
teridentifikasi
11 Organisasi sudah memiliki metode dan teknik
pengumpulan data serta penilaian terhadap proses
teknologi informasi, dan proses telah teraplikasikan di
seluruh organisasi
12 Interpretasi hasil pemantauan didasarkan pada keahlian
individu
13 Organisasi membatasi penggunaan alat pengumpul
informasi
14 Adanya pembahasan tentang standar proses pemantauan
teknologi informasi
15 Organisasi sudah mengimplementasikan program
pendidikan dan pelatihan untukpemantauan proses
teknologi informasi
16 Organisasi mengembangkan pengetahuan dasar
berdasarkan kinerja masa lampau
17 Penilaian dan pemantauan proses masih dilakukan oleh
bagian TI dan semua proses belum terintegrasi
18 Alat untuk memantau proses dan tingkat layanan
teknologi informasi sudah tersedia
19 Adanya pengukuran kontribusi teknologi informasi
terhadapkinerja organisasi dengan menggunakan kriteria
keuangan dan operasional.
20 Adanya pengukuran kinerja teknologi informasi, non-
keuangan, strategis, kepuasan pelanggan, dan tingkat
4
layanan
21 Organisasi memilikikerangka kerja untuk mengukur
kinerja
22 Manajemen mendefinisikan batasan operasi proses
teknologi iniformasi
23 Adanya standardisasi laporan hasil pemantauan
24 Adanya pengukuran di semua proyek dan proses
teknologi informasi
25 Organisasi sudah memformalkan prosedur pemantauan
proses teknologi informasi.
26 Teknologi informasi yang terintegrasi dengan aplikasi,
sistem, dan proses, berpengaruh terhadap pengumpulan
data dan pemantauan informasi
27 Manajemen dapat mengevaluasi kinerja berdasarkan
kesepakatan yang disetujui oleh pemangku kepentingan
28 Pengukuran fungsi teknologi informasi selaras dengan
tujuan organisasi
29 Organisasi menyelaraskan proses pembaharuan kebijakan
dan peningkatan standar kualitas pemantauan dengan
praktik industri yang baik
30 Adanya optimalisasi proses pemantauan untuk mencapai
tujuan organisasi
31 Organisasi mengintegrasikan bisnis metrik, yang berguna
untuk pengukuran kinerja, dengan kerangka penilaian
strategis, misalnya balance scorecard
32 Proses pemantauan teknologi informasi dan desain ulang
berkelanjutan konsisten dengan rencana peningkatan
bisnis organisasi yang luas
33 Organisasimemformalkan standart pengukuran terhadap
industri dan pesaing utama dan memahaminya sebagai
kriteria pembanding
2. MEA02: Monitor, Evaluate and Assess The System of Internal Control (Memantau,
Evaluasi dan Menilai Sistem Pengendalian Internal)
1 Organisasi memiliki prosedur untuk memantau efektivitas
pengendalian internal
2 Organisasi memiliki metode pelaporan manajemen
pengendalian internal
5
3 Organisasi memiliki kesadaran akan pentingnya jaminan
keamanan operasional teknologi informasi dan
pengendalian internal
4 Para manajer dan karyawan memiliki kesadaran terhadap
pengendalian internal
5 Manajemen mengakui kebutuhan penjaminan terhadap
kontrolteknologi informasi secara reguler
6 Keahlian individu dalam menilai kecukupan pengendalian
internal diterapkan secara ad hoc (khusus)
7 Organisasi telah secara resmi menugasi manajemen
teknologi informasi untuk memantau efektivitas
pengendalian internal
8 Organisasi menilai pengendalian internal teknologi
informasi, sebagai bagian dari audit keuangan
(tradisional), dengan metodologi dan ketrampilan yang
tidak mencerminkan kebutuhan fungsi layanan
9 Organisasi berinisiatif menggunakan laporan
pengendalian informal untuk tindakan korektif
10 Penilaian pengendalian internal tergantung pada
ketrampilan individu
11 Organisasi memiliki peningkatan kesadaran untuk
memantau pengendalian internal
12 Organisasi mulai menggunakan metode dan alat untuk
memantau pengendalian internal, tetapi tidak sesuai
dengan perencanaan
13 Organisasi mengidentifikasi risiko spesifik faktor-faktor
teknologi informasi berdasarkan ketrampilan individu
14 Manajemen layanan informasi memantau efektivitas
pengendalian internal secara teratur
15 Manajemen mendukung dan memantau pengendalian
internal
16 Organisasi mengembangkan kebijakan dan prosedur
untuk menilai dan melaporkan kegiatan pemantauan
pengendalian internal
17 Adanya program pendidikan dan pelatihan untuk
memantau pengendalian internal
18 Adanya standar penilaian jaminan pengendalian internal,
sebagai bentuk pertanggungjawaban kepada bisnis dan
6
manajer teknologi informasi
19 Organisasi memiliki alat pemantau pengendalian internal
tetapi tidak terintegrasi untuk semua proses teknologi
informasi
20 Organisasi menggunakan penilaian risiko kebijakan
proses teknologi informasi untuk mengembangkan
kerangka kontrol teknologi informasi organisasi
21 Organisasi menerapkan kebijakan proses resiko dan
proses pengurangan resiko
22 Manajemen mengimplementasikan kerangka kerja untuk
memantau pengendalian internal teknologi informasi
23 Organisasi menetapkan batasan tertentu untuk proses
pemantauan pengendalian internal
24 Organisasi melakukan standardisasi penilaian
pengendalian internal dan mendeteksi pengecualian
kontrol
25 Manajemen senior mendukung pembentukan fungsi
pengendalian internal teknologi informasi organisasi yang
berbasis pada kerangka formal yang ditangani oleh
profesional khusus dan bersertifikat
26 Staf teknologi informasi secara rutin berpartisipasi dalam
penilaian pengendalian internal
27 Organisasi menetapkan sebuah metrik pengetahuan dasar
historis informasi pada pemantauan pengendalian internal
28 Adanya ulasan dari pihak eksternal untuk pemantauan
pengendalian internal
29 Manajemen menetapkan program untuk memantau
pengendalian internal organisasi berdasarkan praktik
industri baik
30 Organisasi menggunakan alat terintegrasi dan terbaru,
yang memungkinkan menilai kondisi kritis pengendalian
teknologi informasi dengan efektif dan mendeteksi
peristiwa yang membahayakan dengan cepat
31 Adanya pembagian pengetahuan khusus untuk fungsi
layanan informasi
32 Adanya perbandingan antara pengendalian internal
organisasi dengan standar industri dan praktik yang baik
3. MEA03: Monitor, Evaluate and Assess Compliance with External
7
Requirements (Memantau, Evaluasi dan Menilai Kepatuhan dengan Persyaratan
Eksternal)
1 Adanyakesadaran akan persyaratan eksternal yang
mempengaruhi teknologi informasi, dan ada proses
teknologi informasi yang sesuai dengan persyaratan
peraturan dan hukum
2 Adanya kesadaran tentang persyaratan kepatuhan
terhadap peraturan, kontrak, dan hukum yang akan
berdampak pada organisasi
3 Organisasi hanya mengikuti aturan proses informal
sebagai wujud kepatuhan ketika ada pelaksanaan audit
atau proyek baru
4 Organisasi memahami dan mengkomunikasikan
kebutuhan untuk memenuhi persyaratan eksternal
5 Organisasi telah mengembangkan dan menerapkan
prosedur kepatuhan individu dari tahun ke tahun
6 Ada pendekatan standar terkait kepatuhan kebijakan
teknologi informasi terhadap persyaratan eksternal
7 Organisasi sangat tergantung pada pengetahuan dan
tanggung jawab individu, mengenaikepatuhan terhadap
persyaratan eksternal, yang mungkin rawan terjadi
kesalahan
8 Adanya pelatihan informal tentang kepatuhan kebijakan
teknologi informasi terhadap persyaratan eksternal
9 Organisasi mengembangkan, mendokumentasikan, dan
mendiskusikan kebijakan, rencana, dan prosedur
teknologi informasi untuk memastikan kepatuhan
terhadap peraturan, kontrak, dan kewajiban hukum
dengan tepat
10 Organisasi sudah memantau kepatuhan persyaratan
eksternal namun masih ada yang belum teratasi
11 Adanya pelatihan terkait peraturan dan hukum eksternal
mempengaruhi organisasi dan proses kepatuhan
didefinisikan
12 Adanya standar formal kontrak dan proses hukum untuk
meminimalkan risiko yang terkait dengan kewajiban
kontraktual.
8
13 Organisasi memahami persoalan dan kebutuhan
pengungkapan kepatuhan eksternal pada semua tingkatan
14 Adanya pelatihan resmi untuk semua staff organisasi agar
mereka menyadari kewajiban untuk mematuhipersyaratan
eksternal
15 Penanggung jawab prosedur jelas dan memahami proses
kepemilikan
16 Proses ini meliputi kajian lingkungan untuk
mengidentifikasi kebutuhan eksternal dan perubahan yang
berkelanjutan
17 Adanya mekanisme untuk memantau ketidakpatuhan
terhadap persyaratan eksternal, menegakkan praktik
internal, dan melakukan tindakan korektif
18 Organisasi menganalisis akar persoalan ketidakpatuhan
terhadap kebutuhan eksternal sesuai standar untuk
mengidentifikasi solusi yang berkelanjutan
19 Standarisasi praktek internal dapat berguna untuk
penetapan peraturan dan pengulangan kontraklayanan
20 Adanya sebuah proses yang terorganisasi dengan baik dan
efisien untuk memenuhi kebutuhan eksternal sesuai
dengan pendampingan dan pengkoordinasian untuk
seluruh organisasi.
21 Organisasi memiliki pengetahuan persyaratan eksternal
yang luas, termasuk tren masa depan, antisipasi dan solusi
terhadapperubahan
22 Organisasi berpartisipasi dalam diskusi kelompok
mengenai peraturan eksternal dan industri untuk
memahami pengaruh persyaratan eksternal terhadap
organisasi
23 Organisasi mengembangkan praktik yang baik untuk
menjamin efisiensi kepatuhan kebutuhan eksternal
sehingga dapat meminimalkan terjadinya pengecualian
kasus kepatuhan
24 Organisasi memiliki sistem pusat dengan pelacakan yang
lebar sehingga memungkinkan manajemen untuk
mendokumentasikan alur kejadian sehingga
dapatmengukur dan meningkatkan kualitas dan efektivitas
proses pemantauan kepatuhan
25 Penilaian diri terhadap kebutuhan eksternal adalah sebuah
proses mengimplementasikan dan menyempurnakan ke
tingkat praktek yang lebih baik
9
26 Hubungan antara gaya dan budaya manajemen organisasi
terhadap kepatuhan eksternal cukup kuat, dan organisasi
telah mengembangkan proses pelatihan yang cukup baik
pada karyawan baru setiap kali ada perubahanyang
signifikan
10
LAMPIRAN 2
FREKUENSI HASIL MEA 01 TINGKAT
MANAJER
11
Statistics
MEA1LV01 MEA1LV02 MEA1LV03 MEA1LV04
N Valid 10 10 10 10
Missing 0 0 0 0
Mean 3,2000 2,8000 3,4000 3,5000
MEA1LV01
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 4 40,0 40,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA1LV02
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 1 10,0 10,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA1LV03
Frequency Percent Valid Percent Cumulative Percent
Valid 3,00 6 60,0 60,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA1LV04
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 3 30,0 30,0 40,0
4,00 6 60,0 60,0 100,0
Total 10 100,0 100,0
12
Statistics
MEA1LV11 MEA1LV12 MEA1LV13 MEA1LV14 MEA1LV15
N Valid 10 10 10 10 10
Missing 0 0 0 0 0
Mean 3,4000 3,3000 2,9000 1,4000 3,6000
MEA1LV11
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 4 40,0 40,0 50,0
4,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA1LV12
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 5 50,0 50,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA1LV13
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 3 30,0 30,0 40,0
3,00 2 20,0 20,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA1LV14
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 7 70,0 70,0 70,0
2,00 2 20,0 20,0 90,0
3,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
13
MEA1LV15
Frequency Percent Valid Percent Cumulative Percent
Valid 3,00 4 40,0 40,0 40,0
4,00 6 60,0 60,0 100,0
Total 10 100,0 100,0
Statistics
MEA1LV21 MEA1LV22 MEA1LV23 MEA1LV24
N Valid 10 10 10 10
Missing 0 0 0 0
Mean 3,3000 3,2000 2,8000 2,4000
MEA1LV21
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 5 50,0 50,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA1LV22
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 2 20,0 20,0 50,0
4,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA1LV23
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 3 30,0 30,0 40,0
3,00 3 30,0 30,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
14
MEA1LV24
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 4 40,0 40,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
Statistics
MEA1LV31 MEA1LV32 MEA1LV33 MEA1LV34 MEA1LV35 MEA1LV36 MEA1LV37 MEA1LV38
N Valid 10 10 10 10 10 10 10 10
Missing 0 0 0 0 0 0 0 0
Mean 2,5000 2,3000 2,7000 2,4000 2,9000 3,0000 2,9000 3,4000
MEA1LV31
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 1 10,0 10,0 30,0
3,00 7 70,0 70,0 100,0
Total 10 100,0 100,0
MEA1LV32
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA1LV33
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 5 50,0 50,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
15
MEA1LV34
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 4 40,0 40,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
MEA1LV35
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 5 50,0 50,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA1LV36
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA1LV37
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
16
MEA1LV38
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 2 20,0 20,0 40,0
4,00 6 60,0 60,0 100,0
Total 10 100,0 100,0
Statistics
MEA1LV41 MEA1LV42 MEA1LV43 MEA1LV44 MEA1LV45 MEA1LV46 MEA1LV47
N Valid 10 10 10 10 10 10 10
Missing 0 0 0 0 0 0 0
Mean 2,8000 3,1000 2,3000 2,8000 2,9000 2,9000 3,3000
MEA1LV41
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 5 50,0 50,0 50,0
3,00 2 20,0 20,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA1LV42
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 7 70,0 70,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA1LV43
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 4 40,0 40,0 60,0
3,00 3 30,0 30,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
17
MEA1LV44
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 1 10,0 10,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA1LV45
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA1LV46
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 5 50,0 50,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA1LV47
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 5 50,0 50,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
Statistics
MEA1LV51 MEA1LV52 MEA1LV53 MEA1LV54 MEA1LV55
N Valid 10 10 10 10 10
Missing 0 0 0 0 0
Mean 2,8000 3,1000 2,3000 2,5000 2,2000
18
MEA1LV51
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 6 60,0 60,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
MEA1LV52
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
3,00 6 60,0 60,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA1LV53
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 5 50,0 50,0 60,0
3,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA1LV54
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 2 20,0 20,0 40,0
3,00 5 50,0 50,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
MEA1LV55
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 4 40,0 40,0 60,0
3,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
19
LAMPIRAN 3
FREKUENSI HASIL MEA 02 TINGKAT
MANAJER
20
Statistics
MEA2LV01 MEA2LV02 MEA2LV03 MEA2LV04
N Valid 10 10 10 10
Missing 0 0 0 0
Mean 3,1000 3,3000 3,6000 3,5000
MEA2LV01
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 1 10,0 10,0 20,0
3,00 4 40,0 40,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA2LV02
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 5 50,0 50,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA2LV03
Frequency Percent Valid Percent Cumulative Percent
Valid 3,00 4 40,0 40,0 40,0
4,00 6 60,0 60,0 100,0
Total 10 100,0 100,0
MEA2LV04
Frequency Percent Valid Percent Cumulative Percent
Valid 3,00 5 50,0 50,0 50,0
4,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
21
Statistics
MEA2LV11 MEA2LV12 MEA2LV13 MEA2LV14
N Valid 10 10 10 10
Missing 0 0 0 0
Mean 2,9000 2,3000 2,8000 2,9000
MEA2LV11
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA2LV12
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA2LV13
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV14
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 5 50,0 50,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
22
Statistics
MEA2LV21 MEA2LV22 MEA2LV23 MEA2LV24 MEA2LV25 MEA2LV26
N Valid 10 10 10 10 10 10
Missing 0 0 0 0 0 0
Mean 3,1000 2,7000 3,0000 2,6000 2,8000 3,0000
MEA2LV21
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 7 70,0 70,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV22
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 3 30,0 30,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV23
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA2LV24
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 2 20,0 20,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
23
MEA2LV25
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 5 50,0 50,0 50,0
3,00 2 20,0 20,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA2LV26
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 4 40,0 40,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
Statistics
MEA2LV31 MEA2LV32 MEA2LV33 MEA2LV34 MEA2LV35 MEA2LV36 MEA2LV37
N Valid 10 10 10 10 10 10 10
Missing 0 0 0 0 0 0 0
Mean 3,2000 3,0000 2,5000 2,6000 2,5000 2,8000 2,8000
MEA2LV31
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 6 60,0 60,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA2LV32
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 1 10,0 10,0 20,0
3,00 5 50,0 50,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
24
MEA2LV33
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 2 20,0 20,0 40,0
3,00 5 50,0 50,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
MEA2LV34
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 5 50,0 50,0 50,0
3,00 4 40,0 40,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
MEA2LV35
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 3 30,0 30,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV36
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 3 30,0 30,0 30,0
3,00 6 60,0 60,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
25
MEA2LV37
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
Statistics
MEA2LV41 MEA2LV42 MEA2LV43 MEA2LV44 MEA2LV45 MEA2LV46 MEA2LV47
N Valid 10 10 10 10 10 10 10
Missing 0 0 0 0 0 0 0
Mean 2,8000 2,8000 2,7000 3,1000 2,8000 2,3000 1,7000
MEA2LV41
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 5 50,0 50,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV42
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 3 30,0 30,0 40,0
3,00 3 30,0 30,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA2LV43
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 2 20,0 20,0 40,0
3,00 3 30,0 30,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
26
MEA2LV44
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 2 20,0 20,0 50,0
4,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA2LV45
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV46
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA2LV47
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 6 60,0 60,0 60,0
2,00 1 10,0 10,0 70,0
3,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
Statistics
MEA2LV51 MEA2LV52 MEA2LV53 MEA2LV54
N Valid 10 10 10 10
Missing 0 0 0 0
Mean 3,0000 2,4000 2,5000 2,6000
27
MEA2LV51
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 6 60,0 60,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV52
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 4 40,0 40,0 60,0
3,00 2 20,0 20,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV53
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 5 50,0 50,0 60,0
3,00 2 20,0 20,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA2LV54
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 6 60,0 60,0 60,0
3,00 2 20,0 20,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
28
LAMPIRAN 4
FREKUENSI HASIL MEA 03 TINGKAT
MANAJER
29
Statistics
MEA3LV01
N Valid 10
Missing 0
Mean 2,8000
MEA3LV01
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
Statistics
MEA3LV11 MEA3LV12
N Valid 10 10
Missing 0 0
Mean 3,3000 1,9000
MEA3LV11
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 3 30,0 30,0 50,0
4,00 5 50,0 50,0 100,0
Total 10 100,0 100,0
MEA3LV12
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 50,0 50,0 50,0
2,00 3 30,0 30,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
30
Statistics
MEA3LV21 MEA3LV22 MEA3LV23 MEA3LV24 MEA3LV25
N Valid 10 10 10 10 10
Missing 0 0 0 0 0
Mean 3,0000 3,1000 2,9000 2,2000 2,5000
MEA3LV21
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 6 60,0 60,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA3LV22
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
3,00 6 60,0 60,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA3LV23
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 3 30,0 30,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA3LV24
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 5 50,0 50,0 70,0
3,00 2 20,0 20,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
31
MEA3LV25
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 4 40,0 40,0 50,0
3,00 4 40,0 40,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
Statistics
MEA3LV31 MEA3LV32 MEA3LV33 MEA3LV34
N Valid 10 10 10 10
Missing 0 0 0 0
Mean 3,2000 2,9000 2,8000 2,8000
MEA3LV31
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 1 10,0 10,0 40,0
4,00 6 60,0 60,0 100,0
Total 10 100,0 100,0
MEA3LV32
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 7 70,0 70,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
32
MEA3LV33
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 2 20,0 20,0 30,0
3,00 5 50,0 50,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA3LV34
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
Statistics
MEA3LV41 MEA3LV42 MEA3LV43 MEA3LV44 MEA3LV45 MEA3LV46 MEA3LV47
N Valid 10 10 10 10 10 10 10
Missing 0 0 0 0 0 0 0
Mean 3,3000 2,5000 3,2000 2,4000 2,8000 2,6000 3,0000
MEA3LV41
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 1 10,0 10,0 10,0
3,00 5 50,0 50,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA3LV42
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 3 30,0 30,0 50,0
3,00 3 30,0 30,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
33
MEA3LV43
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 4 40,0 40,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
MEA3LV44
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 4 40,0 40,0 60,0
3,00 2 20,0 20,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA3LV45
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 3 30,0 30,0 40,0
3,00 3 30,0 30,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA3LV46
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 4 40,0 40,0 50,0
3,00 3 30,0 30,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
34
MEA3LV47
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 4 40,0 40,0 40,0
3,00 2 20,0 20,0 60,0
4,00 4 40,0 40,0 100,0
Total 10 100,0 100,0
Statistics
MEA3LV51 MEA3LV52 MEA3LV53 MEA3LV54 MEA3LV55 MEA3LV56 MEA3LV57
N Valid 10 10 10 10 10 10 10
Missing 0 0 0 0 0 0 0
Mean 2,5000 2,6000 2,4000 3,0000 2,5000 2,8000 2,7000
MEA3LV51
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 7 70,0 70,0 70,0
3,00 1 10,0 10,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA3LV52
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 20,0 20,0 20,0
2,00 2 20,0 20,0 40,0
3,00 4 40,0 40,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA3LV53
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 5 50,0 50,0 60,0
3,00 3 30,0 30,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
35
MEA3LV54
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 2 20,0 20,0 20,0
3,00 6 60,0 60,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
MEA3LV55
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 4 40,0 40,0 50,0
3,00 4 40,0 40,0 90,0
4,00 1 10,0 10,0 100,0
Total 10 100,0 100,0
MEA3LV56
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 10,0 10,0 10,0
2,00 3 30,0 30,0 40,0
3,00 3 30,0 30,0 70,0
4,00 3 30,0 30,0 100,0
Total 10 100,0 100,0
MEA3LV57
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 5 50,0 50,0 50,0
3,00 3 30,0 30,0 80,0
4,00 2 20,0 20,0 100,0
Total 10 100,0 100,0
36
LAMPIRAN 5
FREKUENSI HASIL MEA 01 TINGKAT STAFF
37
Statistics
MEA1LV01 MEA1LV02 MEA1LV03 MEA1LV04
N Valid 30 30 30 30
Missing 0 0 0 0
Mean 2,9333 2,8000 3,1333 2,9000
MEA1LV01
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 10 33,3 33,3 33,3
3,00 12 40,0 40,0 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
MEA1LV02
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 8 26,7 26,7 26,7
3,00 20 66,7 66,7 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA1LV03
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 6 20,0 20,0 20,0
3,00 14 46,7 46,7 66,7
4,00 10 33,3 33,3 100,0
Total 30 100,0 100,0
MEA1LV04
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 9 30,0 30,0 30,0
3,00 15 50,0 50,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
38
Statistics
MEA1LV11 MEA1LV12 MEA1LV13 MEA1LV14 MEA1LV15
N Valid 30 30 30 30 30
Missing 0 0 0 0 0
Mean 2,7667 2,8667 3,0333 2,2333 2,6333
MEA1LV11
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 11 36,7 36,7 36,7
3,00 15 50,0 50,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA1LV12
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 9 30,0 30,0 30,0
3,00 16 53,3 53,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA1LV13
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 8 26,7 26,7 26,7
3,00 13 43,3 43,3 70,0
4,00 9 30,0 30,0 100,0
Total 30 100,0 100,0
MEA1LV14
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 7 23,3 23,3 23,3
2,00 13 43,3 43,3 66,7
3,00 6 20,0 20,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
39
MEA1LV15
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 12 40,0 40,0 46,7
3,00 11 36,7 36,7 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Statistics
MEA1LV21 MEA1LV22 MEA1LV23 MEA1LV24
N Valid 30 30 30 30
Missing 0 0 0 0
Mean 2,7333 2,8667 2,4667 2,3000
MEA1LV21
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 9 30,0 30,0 33,3
3,00 17 56,7 56,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA1LV22
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 5 16,7 16,7 20,0
3,00 21 70,0 70,0 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
40
MEA1LV23
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 16 53,3 53,3 60,0
3,00 8 26,7 26,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA1LV24
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 8 26,7 26,7 26,7
2,00 10 33,3 33,3 60,0
3,00 7 23,3 23,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Statistics
MEA1LV31 MEA1LV32 MEA1LV33 MEA1LV34 MEA1LV35 MEA1LV36 MEA1LV37 MEA1LV38
N Valid 30 30 30 30 30 30 30 30
Missing 0 0 0 0 0 0 0 0
Mean 2,1667 2,5000 2,2667 2,2333 2,6667 2,5000 2,2000 2,9000
MEA1LV31
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 16,7 16,7 16,7
2,00 17 56,7 56,7 73,3
3,00 6 20,0 20,0 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
41
MEA1LV32
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 16 53,3 53,3 56,7
3,00 10 33,3 33,3 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA1LV33
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 15 50,0 50,0 63,3
3,00 10 33,3 33,3 96,7
4,00 1 3,3 3,3 100,0
Total 30 100,0 100,0
MEA1LV34
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 7 23,3 23,3 23,3
2,00 12 40,0 40,0 63,3
3,00 8 26,7 26,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA1LV35
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 13 43,3 43,3 46,7
3,00 11 36,7 36,7 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
42
MEA1LV36
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 15 50,0 50,0 53,3
3,00 12 40,0 40,0 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA1LV37
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 16,7 16,7 16,7
2,00 16 53,3 53,3 70,0
3,00 7 23,3 23,3 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA1LV38
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 9 30,0 30,0 33,3
3,00 12 40,0 40,0 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
Statistics
MEA1LV41 MEA1LV42 MEA1LV43 MEA1LV44 MEA1LV45 MEA1LV46 MEA1LV47
N Valid 30 30 30 30 30 30 30
Missing 0 0 0 0 0 0 0
Mean 2,3667 3,0000 2,4667 2,4333 3,1667 2,7000 2,8333
43
MEA1LV41
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 19 63,3 63,3 70,0
3,00 5 16,7 16,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA1LV42
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 8 26,7 26,7 26,7
3,00 14 46,7 46,7 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
MEA1LV43
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 15 50,0 50,0 53,3
3,00 13 43,3 43,3 96,7
4,00 1 3,3 3,3 100,0
Total 30 100,0 100,0
MEA1LV44
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 6 20,0 20,0 20,0
2,00 9 30,0 30,0 50,0
3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
44
MEA1LV45
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 1 3,3 3,3 6,7
3,00 20 66,7 66,7 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
MEA1LV46
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 3 10,0 10,0 10,0
2,00 9 30,0 30,0 40,0
3,00 12 40,0 40,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
MEA1LV47
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 8 26,7 26,7 30,0
3,00 16 53,3 53,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Statistics
MEA1LV51 MEA1LV52 MEA1LV53 MEA1LV54 MEA1LV55
N Valid 30 30 30 30 30
Missing 0 0 0 0 0
Mean 2,7333 2,9667 2,3000 2,4000 2,5667
45
MEA1LV51
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 9 30,0 30,0 33,3
3,00 17 56,7 56,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA1LV52
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 7 23,3 23,3 23,3
3,00 17 56,7 56,7 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
MEA1LV53
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 15 50,0 50,0 63,3
3,00 9 30,0 30,0 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA1LV54
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 11 36,7 36,7 50,0
3,00 14 46,7 46,7 96,7
4,00 1 3,3 3,3 100,0
Total 30 100,0 100,0
46
MEA1LV55
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 3 10,0 10,0 10,0
2,00 11 36,7 36,7 46,7
3,00 12 40,0 40,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
47
LAMPIRAN 6
FREKUENSI HASIL MEA 02 TINGKAT STAFF
48
Statistics
MEA2LV01 MEA2LV02 MEA2LV03 MEA2LV04
N Valid 30 30 30 30
Missing 0 0 0 0
Mean 2,9333 3,1000 2,9667 3,1333
MEA2LV01
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 7 23,3 23,3 26,7
3,00 15 50,0 50,0 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
MEA2LV02
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 5 16,7 16,7 16,7
3,00 17 56,7 56,7 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
MEA2LV03
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 8 26,7 26,7 26,7
3,00 15 50,0 50,0 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
MEA2LV04
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 7 23,3 23,3 23,3
3,00 12 40,0 40,0 63,3
4,00 11 36,7 36,7 100,0
Total 30 100,0 100,0
49
Statistics
MEA2LV11 MEA2LV12 MEA2LV13 MEA2LV14
N Valid 30 30 30 30
Missing 0 0 0 0
Mean 2,7333 2,5000 2,7000 2,4000
MEA2LV11
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 14 46,7 46,7 46,7
3,00 10 33,3 33,3 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
MEA2LV12
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 11 36,7 36,7 50,0
3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA2LV13
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 10 33,3 33,3 40,0
3,00 13 43,3 43,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA2LV14
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 3 10,0 10,0 10,0
2,00 16 53,3 53,3 63,3
3,00 7 23,3 23,3 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
50
Statistics
MEA2LV21 MEA2LV22 MEA2LV23 MEA2LV24 MEA2LV25 MEA2LV26
N Valid 30 30 30 30 30 30
Missing 0 0 0 0 0 0
Mean 2,8000 2,6667 2,7000 2,2000 2,5667 2,7667
MEA2LV21
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 9 30,0 30,0 36,7
3,00 12 40,0 40,0 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
MEA2LV22
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 15 50,0 50,0 50,0
3,00 10 33,3 33,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA2LV23
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 9 30,0 30,0 36,7
3,00 15 50,0 50,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
51
MEA2LV24
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 8 26,7 26,7 26,7
2,00 10 33,3 33,3 60,0
3,00 10 33,3 33,3 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA2LV25
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 16 53,3 53,3 53,3
3,00 11 36,7 36,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA2LV26
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 13 43,3 43,3 43,3
3,00 11 36,7 36,7 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
Statistics
MEA2LV31 MEA2LV32 MEA2LV33 MEA2LV34 MEA2LV35 MEA2LV36 MEA2LV37
N Valid 30 30 30 30 30 30 30
Missing 0 0 0 0 0 0 0
Mean 3,1000 2,7667 2,3333 2,4000 2,2000 2,3333 2,5333
MEA2LV31
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 3 10,0 10,0 16,7
3,00 15 50,0 50,0 66,7
4,00 10 33,3 33,3 100,0
Total 30 100,0 100,0
52
MEA2LV32
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 9 30,0 30,0 36,7
3,00 13 43,3 43,3 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
MEA2LV33
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 9 30,0 30,0 30,0
2,00 7 23,3 23,3 53,3
3,00 9 30,0 30,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA2LV34
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 14 46,7 46,7 60,0
3,00 8 26,7 26,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA2LV35
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 7 23,3 23,3 23,3
2,00 13 43,3 43,3 66,7
3,00 7 23,3 23,3 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
53
MEA2LV36
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 3 10,0 10,0 10,0
2,00 16 53,3 53,3 63,3
3,00 9 30,0 30,0 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA2LV37
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 10 33,3 33,3 46,7
3,00 12 40,0 40,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Statistics
MEA2LV41 MEA2LV42 MEA2LV43 MEA2LV44 MEA2LV45 MEA2LV46 MEA2LV47
N Valid 30 30 30 30 30 30 30
Missing 0 0 0 0 0 0 0
Mean 2,5333 2,5333 2,5000 2,8000 2,7000 2,2333 2,2667
MEA2LV41
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 9 30,0 30,0 43,3
3,00 14 46,7 46,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
54
MEA2LV42
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 14 46,7 46,7 53,3
3,00 10 33,3 33,3 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA2LV43
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 17 56,7 56,7 60,0
3,00 8 26,7 26,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA2LV44
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 12 40,0 40,0 43,3
3,00 9 30,0 30,0 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
MEA2LV45
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 3 10,0 10,0 10,0
2,00 12 40,0 40,0 50,0
3,00 6 20,0 20,0 70,0
4,00 9 30,0 30,0 100,0
Total 30 100,0 100,0
55
MEA2LV46
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 16,7 16,7 16,7
2,00 16 53,3 53,3 70,0
3,00 6 20,0 20,0 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA2LV47
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 16,7 16,7 16,7
2,00 15 50,0 50,0 66,7
3,00 7 23,3 23,3 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
Statistics
MEA2LV51 MEA2LV52 MEA2LV53 MEA2LV54
N Valid 30 30 30 30
Missing 0 0 0 0
Mean 2,4667 2,2667 2,1333 2,5000
MEA2LV51
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 16 53,3 53,3 56,7
3,00 11 36,7 36,7 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
56
MEA2LV52
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 8 26,7 26,7 26,7
2,00 11 36,7 36,7 63,3
3,00 6 20,0 20,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA2LV53
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 7 23,3 23,3 23,3
2,00 14 46,7 46,7 70,0
3,00 7 23,3 23,3 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA2LV54
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 14 46,7 46,7 53,3
3,00 11 36,7 36,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
57
LAMPIRAN 7
FREKUENSI HASIL MEA 03 TINGKAT STAFF
58
Statistics
MEA3LV01
N Valid 30
Missing 0
Mean 2,6333
MEA3LV01
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 16 53,3 53,3 53,3
3,00 9 30,0 30,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Statistics
MEA3LV11 MEA3LV12
N Valid 30 30
Missing 0 0
Mean 3,0000 2,1333
MEA3LV11
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 8 26,7 26,7 26,7
3,00 14 46,7 46,7 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
MEA3LV12
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 9 30,0 30,0 30,0
2,00 11 36,7 36,7 66,7
3,00 7 23,3 23,3 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
59
Statistics
MEA3LV21 MEA3LV22 MEA3LV23 MEA3LV24 MEA3LV25
N Valid 30 30 30 30 30
Missing 0 0 0 0 0
Mean 2,5000 2,8000 2,4000 2,5333 2,3000
MEA3LV21
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 15 50,0 50,0 56,7
3,00 9 30,0 30,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA3LV22
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 12 40,0 40,0 40,0
3,00 12 40,0 40,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
MEA3LV23
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 18 60,0 60,0 63,3
3,00 9 30,0 30,0 93,3
4,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
MEA3LV24
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 10 33,3 33,3 46,7
3,00 12 40,0 40,0 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
60
MEA3LV25
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 6 20,0 20,0 20,0
2,00 12 40,0 40,0 60,0
3,00 9 30,0 30,0 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
Statistics
MEA3LV31 MEA3LV32 MEA3LV33 MEA3LV34
N Valid 30 30 30 30
Missing 0 0 0 0
Mean 2,7000 2,5667 2,2333 2,3667
MEA3LV31
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 11 36,7 36,7 40,0
3,00 14 46,7 46,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
MEA3LV32
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 14 46,7 46,7 50,0
3,00 12 40,0 40,0 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
61
MEA3LV33
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 18 60,0 60,0 73,3
3,00 5 16,7 16,7 90,0
4,00 3 10,0 10,0 100,0
Total 30 100,0 100,0
MEA3LV34
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 16,7 16,7 16,7
2,00 13 43,3 43,3 60,0
3,00 8 26,7 26,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Statistics
MEA3LV41 MEA3LV42 MEA3LV43 MEA3LV44 MEA3LV45 MEA3LV46 MEA3LV47
N Valid 30 30 30 30 30 30 30
Missing 0 0 0 0 0 0 0
Mean 2,5667 2,5667 3,0333 2,5333 2,6000 2,6333 2,4333
MEA3LV41
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 15 50,0 50,0 56,7
3,00 7 23,3 23,3 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
62
MEA3LV42
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 12 40,0 40,0 53,3
3,00 7 23,3 23,3 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
MEA3LV43
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 7 23,3 23,3 26,7
3,00 12 40,0 40,0 66,7
4,00 10 33,3 33,3 100,0
Total 30 100,0 100,0
MEA3LV44
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 3 10,0 10,0 10,0
2,00 13 43,3 43,3 53,3
3,00 9 30,0 30,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA3LV45
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 14 46,7 46,7 50,0
3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
63
MEA3LV46
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 16 53,3 53,3 56,7
3,00 6 20,0 20,0 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
MEA3LV47
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 17 56,7 56,7 63,3
3,00 7 23,3 23,3 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Statistics
MEA3LV51 MEA3LV52 MEA3LV53 MEA3LV54 MEA3LV55 MEA3LV56 MEA3LV57
N Valid 30 30 30 30 30 30 30
Missing 0 0 0 0 0 0 0
Mean 2,7333 2,3667 2,4333 2,6333 2,6667 2,8333 2,6000
MEA3LV51
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 1 3,3 3,3 3,3
2,00 11 36,7 36,7 40,0
3,00 13 43,3 43,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
64
MEA3LV52
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 5 16,7 16,7 16,7
2,00 10 33,3 33,3 50,0
3,00 14 46,7 46,7 96,7
4,00 1 3,3 3,3 100,0
Total 30 100,0 100,0
MEA3LV53
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 4 13,3 13,3 13,3
2,00 14 46,7 46,7 60,0
3,00 7 23,3 23,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA3LV54
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 12 40,0 40,0 46,7
3,00 11 36,7 36,7 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
MEA3LV55
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 11 36,7 36,7 43,3
3,00 12 40,0 40,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
65
MEA3LV56
Frequency Percent Valid Percent Cumulative Percent
Valid 2,00 11 36,7 36,7 36,7
3,00 13 43,3 43,3 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
MEA3LV57
Frequency Percent Valid Percent Cumulative Percent
Valid 1,00 2 6,7 6,7 6,7
2,00 14 46,7 46,7 53,3
3,00 8 26,7 26,7 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0