h1 - sesi 2 - bpjs ketenagakerjaan - jaminan sosial_integrasi pelayanan publik-2.pdf

7/26/2019 H1 - SESI 2 - BPJS Ketenagakerjaan - Jaminan Sosial_Integrasi Pelayanan Publik-2.pdf

1/27

Jaminan SosialDan Integrasi Pelayanan Publik

Romie ErfiantoKepala Divisi Pengembangan TI

12 November 2014


2/27

Pelayanan Publik Indonesia menujuCitizenship Oriented Approach


3/27

!"#$"%"&"')*+#

&,',-"."&,%+""-*,!,%/-'"0 1

*,2"$"- *3)2/&

!"#$%&'() +,-.$&/0$()'1

2/&3)'4''"

2/1'4'"'"

5'4'% ),%'"

!"#$%&'( !&'$&"* +&",-.!&/&",-0! 67(/( -/%3'-'(8 9'",'18 :,;1)7'() 6


4/27

!"#$%&' )*+ ,-&.-$-. )&/#- 0123"45261

96'*5*(2"-(*:&56161/ 6-5

:&(&"2- ,-'(#(

Kelembagaan Publik yang Terkait

Jaminan Sosial Saat Ini

G


5/27

*,!,%/-'"0

*3#"'

*,!,%/-'"0

4",%"0

2,!)"."2"/-

5#6"#'"7-.89

&:;::?@?=


6/27

!"-/C%'-/< +,-.$&/(I5'(/

C02=,)

HO @56#5&(*- (16-D '&'*%*/* X@+ R6* +&'&56-8"*T

(&$-8-* N*/-% $-/-% :&5&"-:-5 A7X

IO !&58&%1-"-5 @5F&(2-(* 121/ *52&"-/(* 5#'#"

/&:&(&"2--5 =6-/ 2&"%-%1 $&(-"

JO

;U(*&5(* :"#61/(* /-"21 /&:&(&"2--5 RG :&(&"2-D-54- '&'&8-58 G +-"21 !&(&"2-T

IGO

E-(*58 L '-(*58 ?!PC '&'$-5815 *5


12/27

Level 3 Korea

C*(2&' -6'*5*(2"-(* /&:&(&"2--5 2&":*(-D 5-'15 2&"(&6*-

:%-Y#"' *52&"-/(* 6-2- 4-58 '&5,-6* 6-(-" *':%&'&52-(*

Z1., ,.@1)5,2,.% &>&%,2 9#%, [ 4-58 6*%-/1/-5 #%&D

X-=#5-% \&-%2D @5(1"-5N& A#":#"-=#5

YGO C*(2&' -6'*5*(2"-(* 2&":*(-D 6-5 (&6&"D-5-HO E&'*%*/* '&/-5*('& *52&"-/(* 6-2- 6-5 6-2-$-(&(D-"*58 6* '-(*58 L '-(58 :&54&%&588-"- R:"#U%

:&(&"2-S 1:-DS :&'$-4-"-5 *1"-5T

IO B&"6-:-2 '&/-5*('& F&"*U/-(* 6-2- 6* '-(*58]

'-(*58 :&54&%&588-"- 1521/ '&'#5*2#" /&:-21D-5

:&(&"2-

JO

;U(*&5(* (*(2&' &5


13/27

Level 4 Belgia

C*(2&' -6'*5*(2"-(* /&:&(&"2--5 6*:1(-2/-5 /&

#"8-5*(-(* /D1(1( R:&56-V-"-5S :&"1$-D-5 6-2- 6-5

$-4-" *1"-5T 1521/ $&"$-8-* #"8-5*(-(* ,-'*5-5 (#(*-%

6-5 '&%-4-5* Z1., &%1$ "#%# &,)4'5,[ 1521/ :&%-4-5

:1$%*/ %-*5

YGO C*(2&' -6'*5*(2"-(* 2&"(&52"-%*(-(* 6-5 (-58-2'&'16-D/-5 :&(&"2- R6-5 :&56161/THO

E&'*%*/* '&/-5*('& *52&"-/(* 6-2- 4-58 2&"*52&8"-(*

2&"'-(1/ (&52"-%*(-(* %-4-5-5 $-4-" *1"-5

IO ?*(5*( :"#(&( %-4-5-5 :1$%*/ 6-5 :&58815--5

"&(#1"N& RCQES (*(2&' *5


14/27

Jaminan Sosial danAdministrasi Pelayanan Publik


15/27

>> G`J^

!-(-% IJ -4O H

X&8-"- '&54&%&588-"-/-5 (*(2&' ,-'*5-5 (#(*-% $-8* (&%1"1D "-/4-2 6-5

'&'$&"6-4-/-5 '-(4-"-/-2 4-58 %&'-D 6-5 =6-/ '-':1 (&(1-*6&58-5 '-"2-$-2 /&'-51(*--5

>> I.G``H

!-(-% I -4O HC&=-: 2&5-8- /&",- $&"D-/ -2-( ,-'*5-5 (#(*-% 2&5-8- /&",-

>> GI.HaaI!-(-% `` -4O G

C&=-: :&/&",-.$1"1D 6-5 /&%1-"8-54- $&"D-/ 1521/ '&':&"#%&D,-'*5-5 (#(*-% 2&5-8- /&",-

>> IH.HaaJ

!-(-% HH -4O D

!&'&"*52-D Q-&"-D '&':154-* /&M-,*$-5 1521/ '&58&'$-58/-5

(*(2&' ,-'*5-5 (#(*-%

>> Ja.HaaJ

!-(-% HH -4O D

C*(2&' P-'*5-5 C#(*-% X-(*#5-% 6*(&%&588-"-/-5 $&"6-(-"/-5 -(-(/&'-51(*--5S -(-( '-5> GG.Haa`

!-(-% HH -4O D

!&54&%&588-"--5 /&(&,-D2&"--5 (#(*-% '&%*:1= ,-'*5-5 (#(*-%

)%2A%4%2BB-&--2 C%3%D-


16/27

\-"'#5*(-(* 6-5 !&581-2-5

:&"-5-5 !&'6-

M'7,;'" 2/%1)"


17/27

D'%-, ^'&)"'"

0$()'1

`D/-/"'C'7/%E''" bD/(/B'-'"a

0!9

0,%'- D/-/%'"C'"

>)2

J2K2

D'%-,D/1,'%C' 9)(7)"

D'%-, 2)"-'%

!&"%1 -6- *52&8"-(*-6'*5*(2"-(* 6-%-' "-58/-0

Zcd'%&$")('() ;/"$&$%'" ,"-,7

)"-/C%'() ;/1'4'"'" ;,31)7

]c

67,%'()


18/27

Usulan BPJS KetenagakerjaanImplementasi Joint Operation Pelayanan Publik

Ze


19/27

ZX

C;E>9 39b9X9X ;]C;7c@A; ?!PC +;B;X9d9+;7P99X

9S96JV66>D6J U6f6J6J :6>6 D>2 SUSD>T+J!Da

XeEe7 @Q;XB@B9C +;!;Q>Q>+9X RX@+TQ@P9Q@+9X C;?9d9@ Xe !;C;7B9 ?!PCB+

Pemanfaatan Data KTP Elektronik


20/27

g

:';'- &/"4)&;'"


21/27

Mengapa Smart Card ?


22/27

"

Verifikasi, Otentifikasi, Otorisasi

"

Eligibilitas dan ID Portabilitas

IDENTITAS AKSES MULTI KANAL

"

Counter, ATM, Perbankan

"

Integrasi Layanan Publik

AKSES PELAYANAN

" Klaim, Fasilitas Kesehatan

(RS/Klinik)

" Co - Branding

" E Wallet, e Toll, Flazz BCA,

Brizzi BRI , eMoney, Tapcash

PERBANKAN

" Wifi ID

" Telkomsel, Indosat, XL

TELEKOMUNIKASI

" Akses Angkutan Publik

"

Alat Pembayaran

TRANSPORTASI

" Discount Loyalty

" Food Benefit

FOOD

AKSES BENEFIT

OPERASIONAL PELAYANAN

Multi Purpose Card danImplementasi Joint Operation Pelayanan Publik


23/27

Collaborative Digital Ecosystem for

Smart Community

Cross Merchant

RedemptionServices

LoyaltyApplications

E-CommerceServices

Merchants/PartnersDealer, Distribution,

Food, etc

Online (Web & Mobile)PaymentServices

(Prepaid,Debit, CC) )

Micro

PaymentAgency

Mobile Adv. &Promotion(M-Coupon)

CommunityDatabase ProfilingServices

BPJS-TK Smart Community


24/27

Konsep Smart Community

52^0I>D 0&'%- M$&&,")-4

2,31).

>%'"(;$%-'A$"

5'"7(

d/'1-B.'%/

V,/1(

J2K2 b J!D `D>2I/1a

J'A$"'12'4&/"-N

'-/j'4

V'()1)-'( k&,&

V$$


25/27

]H

Keuntungan Pemanfaatan NIK dalamAdministrasi Pelayanan Publik & Jaminan Sosial

Z

1. BIAYA, pelayanan lebihmurah:" Sistem administrasi terintegrasi

" Kebutuhan re-encodinginformasi lebih sedikit(electronic information

exchange)" Beban administrasi minimal

2. KUANTITAS, delivery layananpublik lebih banyak" Layanan terintegrasi, tersedia

dimana saja dan kapan sajasesuai kebutuhan penyedialayanan dan penduduk

3. KECEPATAN, pelayanandapat lebih cepat (less time)" Informasi akurat tersedia di

seluruh institusi" Eligibilitas penduduk dapat

divalidasi diseluruh institusi

] F

EFISIENSI EFEKTIVITAS SOSIAL

1. KUALITAS, pelayanan lebihbaik:" Layanan publik yang

terintegrasi dapat lebihkomperhensif

2. JENIS LAYANAN,

pemanfaatan data lebihoptimal:"

Push system, eligibilitas ataslayanan publik dapat lebih

terotomasi" Pemanfaatan data personal

penduduk lebih optimal

3. Alokasi anggaran negara

untuk kesejahteraan dapatlebih terarah4. KEAMANAN, pemanfaatan

data penduduk dapat lebihdikendalikan

1. E-Government" Re-engineering proses antar

institusi" Back office integration untuk

penyediaan layanan publik" Integrated & personalized front-

office service

2.

MONEV, pelaksanaanmonitoring dan evaluasipelayanan publik dengandatabase akurat dapat lebihefektif

3. PERUBAHAN PERILAKU,penyediaan layanan publik

yang lebih baik akan merubahperilaku dan budayamasyarakat

4. FRAUD, meminimalkan kasusfraud dalam pelayanan publik


26/27

l+,% .)AP/"( '%/ &,.B &$%/ )&;$%-'"- -B'" .,(-$&/%(cc K/ B'L/

-$ -%/'- -B/& /L/" 3/m/% -B'" j/ j$,1< -$ .,(-$&/%(n9'-( 0E$(-%'"


27/27

Terima Kasih

Gedung BPJS Ketenagakerjaan

Jl. Jend. Gatot Subroto No. 79

Jakarta Selatan 12930

T (021) 520 7797

F (021) 520 2310

www.bpjsketenagakerjaan.go.id

h1 - sesi 2 - bpjs ketenagakerjaan - jaminan sosial_integrasi pelayanan publik-2.pdf

Documents