Business Analysis

Inggang Perwangsa Nuralam, SE., MBA.

Part 1As a Problem Solver

Hal ini berarti bahwa analisis bisnis merupakan sebuahupaya peamecahan masalah dan menambah nilai

organisasi.

Dengan Cara Apa?

Menyediakan Perencanaan, Peta (Road Map), Langkah-langkah, Metode Pengerjaan, dan Jalan Keluar Terbaik.

“Semua berawal dari Information Teknologi (IT)”Paul, Debra (2010)

THE ORIGINS OF BUSINESS ANALYSIS

• Business Operations• Management Decision -

making

Development of new services and products

THE DEVELOPMENT OF BUSINESS ANALYSIS

Outsourced their IT services and functions

Competitive advantage of using IT

Successful business change

The importance of the business analyst

The use of consultants

let’s discuss about “business” as part of business analysis

Business operates under various Environment Constraints

Your Business Here

These Environment Constraints acts as drivers for Business Change

Business Analysis is now theenabler for identifying “what” isrequired to be done to achieve thedesired Change or Goal.

Business Analysis

Works with Teams to determine “How” - The Solution Domain Analysis

Business Analysis Identify the “What” -Problem Domain Analysis

BusinessChange Cycle

In the beggining….

Projects were like a battlefield…..

A lot of work was being done…..But it was not always productive

later on…..

Organization invested in Project Management Practice

typical project lifecycle

Plan Build Test Implement

still unsuccesful result

it did not worktypical project lifecycle

Plan Build Test Implement

• Only 16.2% of projects will be completed on time & on budget • About 40-56% of project conflicts can be traced to requirement errors• Finding and fixing requirement errors consumes 70-85% of project rework costs • The average project exceeds its planned time schedule by 120%• About 52.7% of projects will cost 189% of their original estimate• About 30% of projects are cancelled before completion.

Why it doesn’t work?

…expends least effort on requirements analysis…

…which is where most errors originate…

…and whose errors cost most to fix!

Typical project…

That is why project is doomed…

Now… The Picture is Complete

Plan Build Test ImplementPlan Build

Business Analysis

Project

Management

The Business Analyst in Context

The Definition of Business Analysis

IIBA* defines a Business Analysis:

The set of tasks & techniques used to:

1. Work as a liaison among stakeholders

2. To understand the structure, policies and operations of an organization

3. and to recommend solutions that enable the organization to achieve its goals.

adalah rangkaian tugas & teknik yang digunakan untuk: bekerja sebagai penghubung antara para pemangku

kepentingan untuk memahami struktur, kebijakan dan operasi dari suatu organisasi dan merekomendasikan solusi

agar suaut organisasi dapat mencapai tujuannya.

* Source: International Institute of Business Analysis (IIBA®)

Business Analysis new discipline that promises to offer great benefit to organisations by ensuring that business needs are aligned

with implemented business change solutions.

Many of those solutions will involve new or enhanced information systems, but others may have a broader scope incorporating changes to areas such as business processes and job roles.

Debra Paul, Donald Yeates and James Cadle , 2010

The Requirements

Requirement: IIBA’s Definition

A Requirement is defined to be:

1. A condition or capability needed by a stakeholder to solve a problem or achieve an objective;

2. A condition or capability that must be met or possessed by a system to satisfy a contract, standard, specification, or other formally imposed document.

3. A documented representation of a condition or capability as in (1) or (2).

Sebuah Kebutuhan didefinisikan sebagai:

Sebuah kondisi atau kemampuan yang dibutuhkan oleh pemangku kepentingan untuk memecahkan masalah

atau mencapai tujuan; Sebuah kondisi atau kemampuan yang harus dipenuhi atau dimiliki oleh sistem untuk

memenuhi kontrak, standar, spesifikasi, atau dokumen lainnya secara resmi dikenakan (sesuai yang berlaku);

Sebuah dokumen yang merepresentasikan dari sebuah kondisi atau kemampuan seperti pada (1) atau (2).

Business Analysis Practice

Business analysis is the practice of enabling change in an organizational context by defining needs and recommending

solutions that deliver value to stakeholders.

Analisis bisnis adalah praktek yang memungkinkan perubahan dalam konteks organisasi dengan

mendefinisikan kebutuhan dan merekomendasikan solusi yang memberikan nilai bagi stakeholder.

THE SCOPE OF BUSINESS ANALYSIS WORK

“Different feedback from wide organisations have highlighted that business analysis job descriptions are unclear, a range of possibilities and do not always

describe their responsibilities accurately.”

One way in which we can consider the business analyst role is to examine the possible range of analysis activities.

POTENTIAL RANGE OF THE BUSINESS ANALYST ROLE

Strategic analysis and definition

Business analysis

IT systems analysis

Typically the work of senior management, oftensupported by strategy consultants

Analysing and specifying the IT system requirements in sufficient detail to provide a basis for the

evaluation of software packages through data modelling and process or function modelling

GAP

• Investigate a business system where improvements are required.

• Recommend actions that would overcome a problem or achieve business benefits.

• Focus specifically on enhancing or replacing an existing IT system in line with business requirements.

Taking a holistic approach

Organisation

Technology

People Process

The business analysis maturity model

The four views of a business system

principles for business analysis

1. Root causes, not symptoms: to distinguish between the symptoms of business problems and their root causes, and to

investigate and address the root causes.

2. Business improvement, not IT change: to recognise that IT systems should enable business opportunity, to analyse

opportunities for business improvement and to enable business agility.

3. Options, not solutions: to challenge predetermined solutions, and identify and evaluate options for meeting business needs.

4. Feasible, contributing requirements, not all requests: to be aware of financial and timescale constraints, to identify

requirements that are not feasible and do not contribute to business objectives, and to evaluate stated requirements against business needs

and constraints.

5. The entire business change lifecycle, not just requirements definition: to analyse business situations and

support the effective development, testing, deployment and post- implementation review of solutions.

6. Negotiation, not avoidance: to recognise conflicting stakeholder views and requirements, and negotiate conflicts between

stakeholders.

7. Business agility, not business perfection: to enable organisations to be responsive to external pressures and to recognise

the importance of timely, relevant solutions.

The business analysis maturity model

The capability maturity model integration