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Reflexo

Cdigo de fluxo: 366

TCNICA DELPHI NO DILOGO COM ENERMEIRO! !O"RE A

AC#P#NT#RA COMO PROPO!TA DE INTER$EN%&O DE ENERMAGEM

DELPHI TECHNI'#E IN DIALOG#E (ITH N#R!E! ON AC#P#NCT#RE A! APROPO!ED N#R!ING INTER$ENTION

TCNICA DELPHI DILOGO CON LA! ENERMERA! ACERCA DE LAAC#P#NT#RA PROP#E!TA DE INTER$ENCI)N DE ENERMER*A

DELPHI TECHNI'#E IN DIALOG#E (ITH N#R!E!

Au+o,

R-./-el Di-0 de Mello Pe,ei,-RN1 M2!2 i4 Nu,0i4g1 P/2D2 -4did-+e i4 4u,0i4g fu4d-5e4+-l01 A44- Ne, !/ool of

Nu,0i4g7#R82 Rio de 8-4ei,o 9 R81 ",-il2 E;5-il: ,di-0/o+5-il2o5

Neide A.-,eid- Ti+o4elli Al?i5RN1 P/2D2 i4 Nu,0i4g1 P,ofe00o,1 De.-,+5e4+ of Nu,0i4g u4d-5e4+-l0 -4d G,-du-+eP,og,-5 -+ A44- Ne, !/ool of Nu,0i4g7#R82 Rio de 8-4ei,o 9 R81 ",-il2 E;5-il:+i+o4elli>glo@o2o5

Co,,e0.o4di4g -u+/o,: R-./-el Di-0 de Mello Pe,ei,- E;5-il: ,di-0/o+5-il2o5

Resumo Abstract

O@e+i?o:A.,e0e4+-, o0 .,e00u.o0+o0+e,io0 d- +B4i- Del./i1 0u--.li-@ilid-de e o.e,-io4-li-o 4-0

.e0ui0-0 e5 e4fe,5-ge51 - .-,+i, de u55odelo .,o.o0+o .-,- o4duo de u5-di00e,+-o de 5e0+,-do 0o@,e --u.u4+u,- o5o .,o.o0+- dei4+e,?e4o de e4fe,5-ge52Me+odo0:T,-+-;0e de u5 e40-io -4-l+iodo +i.o ,eflexo2 Re0ul+-do0:N-0 Fl+i5-0

O@e+i?e: P,e0e4+ +/e +/eo,e+i-l-00u5.+io40 of +/e Del./i +e/4iue1 i+0-..li-@ili+ -4d o.e,-+io4-li-+io4 i44u,0i4g ,e0e-,/1 f,o5 - 5odel .,o.o0ed+o o4du+ - M-0+e,0 +/e0i0 o4-u.u4+u,e -0 - .,o.o0ed 4u,0i4gi4+e,?e4+io42 Me+/od0: T/i0 i0 -4-4-l+i-l e00- of +/e ,efle+io4 +.e2Re0ul+0: I4 ,ee4+ de-de01 +/e ,e0e-,/de?elo.ed i4 +/e 4u,0i4g field /-0 @ee4

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dB-d-0 -0 .e0ui0-0 de0e4?ol?id-0 4-,e- de e4fe,5-ge5 ?5 @u0-4do5B+odo0 e +B4i-0 -.-e0 de lid-, o5dife,e4+e0 ue0+Je0 e .,odui,e5,e0.o0+-0 +-4+o .-,- o -5.o -00i0+e4i-l

u-4+o .-,- o de0e4?ol?i5e4+o d-i4i- de e4fe,5-ge51 - fi5 deo40olid-, 0eu 0-@e,;f-e, e5o40o4K4i- -o0 di+-5e0 d- i4i-5ode,4-2 Co4lu0o:A 5e+odologi-Del./i @u0- o o40e40o de o.i4iJe0 dee0.ei-li0+-0 de 4o+,io 0-@e, - ,e0.ei+ode u5 .,o@le5- o5.lexo1 .e,5i+i4do -?-lid-o de .,o.o0iJe0 ue l/e0 0o-.,e0e4+-d-01 0e o40+i+ui4do o5o-l+e,4-+i?- .-,- o de0e4?ol?i5e4+o dee0+udo0 e5 ue exi0+-5 .ouo0 d-do0-e,- do -00u4+o .e0ui0-do ou uede5-4de5 .,oeo .-,- o fu+u,o2Palavras-chave:E4fe,5-ge52 Pe0ui0-e5 e4fe,5-ge52 Me+odologi-2Au.u4+u,-2

0eei4g 5e+/od0 -4d +e/4iue0 -.-@leof de-li4g i+/ diffe,e4+ ue0+io40 -4d

.,odui4g -40e,0 fo, @o+/ +/e/e-l+/-,e field -4d +/e de?elo.5e4+ of4u,0i4g 0ie4e1 i4 o,de, +o o40olid-+e

i+0 4o;/o i4 li4e +/e di+-+e0 of5ode,4 0ie4e2 Co4lu0io4: T/e Del./i5e+/od 0ee0 +/e o40e40u0 -5o4g,e4o4ed ex.e,+ o.i4io40 o4 - o5.lexi00ue1 .e,5i++i4g +/e ?-lid-+io4 of

.,o.o0i+io40 0u@5i++ed +o +/e51 +u,4i4gi4+o -4 -l+e,4-+i?e fo, +/e de?elo.5e4+ of0+udie0 i4 /i/ +/e,e -,e fe d-+- o4 +/e,e0e-,/ 0u@e+ o, /i/ de5-4d

.,oe+io4 fo, +/e fu+u,e2Keywords:Nu,0i4g2 Nu,0i4g ,e0e-,/2Me+/odolog2 Au.u4+u,e2

Resumen

O@e+i?o:P,e0e4+-, lo0 .,e0u.ue0+o0

+e,io0 de l- +B4i- Del./i 0u-.li-@ilid-d o.e,-io4-li-i4 -.-,+i, de u4 5odelo .,o.ue0+o l-,e-li-i4 de u4- di0e,+-i4 0o@,e l--u.u4+u,- o5o i4+e,?e4i4 dee4fe,5e,- MB+odo0:E0 u4 e40-o-4-l+io +i.o ,eflexi42 Re0ul+-do0:E4l-0 Fl+i5-0 dB-d-0 l- i4?e0+ig-i4de0-,,oll-d- e4 el -5.o de l-e4fe,5e,- /-4 e0+-do @u0-4do 5B+odo0 +B4i-0 -.-e0 de /-e, f,e4+e -

dife,e4+e0 .,egu4+-0 ,e0.ue0+-0 -.,odui, +-4+o e4 el -5.o de l- 0-ludo5o .-,- el de0-,,ollo de l- ie4i- del- e4fe,5e,- o4 el fi4 de o40olid-, 0u0o4oi5ie4+o0 e4 l4e- lo0 di+-do0 de l-ie4i- 5ode,4-2 Co4lu0i4:Del./i5e+odolog- @u0- el o40e40o de l-o.i4i4 de ex.e,+o0 de ,e4o5@,e e4u-4+o - u4 +e5- o5.leo1 lo ue

.e,5i+e l- ?-lid-i4 de l-0 .,o.ue0+-0ue 0e le0 .,e0e4+e41 o4?i,+iB4do0e e4

u4- -l+e,4-+i?- .-,- el de0-,,ollo dee0+udio0 e4 lo0 ue /- .oo0 d-+o0

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0o@,e el +e5- i4?e0+ig-do o exigie4do.,oei4 .-,- el fu+u,o2Palabras clave:E4fe,5e,-2 E4fe,5e,-i4?e0+ig-i42 Me+odolog-2 Au.u4+u,-2

INTRODUCTION

T/e o@e+i?e i4 +/i0 ,efle+io4 i0 +o .,e0e4+ +/e +/eo,e+i-l .,e5i0e0 of +/e Del./i

+e/4iue1 i+0 -..li-@ili+ -4d o.e,-+io4 i4 4u,0i4g ,e0e-,/1 @-0ed o4 - 5odel

.,o.o0ed +o o4du+ - M-0+e,0 +/e0i0 -@ou+ -u.u4+u,e -0 - .,o.o0ed 4u,0i4g

i4+e,?e4+io42

!ie4+ifi .,odu+io4 i4 ",-ili-4 4u,0i4g /-0 o40ide,-@l i4,e-0ed i4 +/e l-0+ +/,ee

de-de01 5-i4l e4/-4ed @ +/e -d?-4e of stricto sensu g,-du-+e .,og,-501 /i/

0e,?e -0 - .,i?ileged lou0 fo, ,e0e-,/ 0u..o,+ -4d de?elo.5e4+1 ,efle+io401 -4-l0e0

-4d +/eo,e+i-l;.,-+i-l ,i+ii05 o4 +/e 4u,0e0 4o;/o2 T/e,efo,e1 -..,o.,i-+e

4oledge o4 +/e 5e+/odologi-l1 e.i0+e5ologi-l -4d 0oi-l -0.e+0 ,el-+ed +o +/e

0ie4+ifi ,e0e-,/ o4e i4+e4d0 +o de?elo. i0 ?i+-l fo, +/e de?elo.5e4+ -4d 0ue00 of

4u,0i4g ,e0e-,/2

!i4e +/e 01 u-li+-+i?e ,e0e-,/ 5e+/od0 /-?e @ee4 .,e0e4+ i4 4u,0i4g ,e0e-,/1

e4+e,ed o4 +/e 4u,0e0 i4+e,e0+ i4 .,e0e4+i4g ,e0.o40e0 +o +/e o5.lex ./e4o5e4- of

/e-l+/ i00ue02 Ne?e,+/ele001 +/e u0e of 5e+/od0 -4d +e/4iue +/-+ .e,5i+ ,e0e-,/

de?elo.5e4+ i4 +/e lig/+ of 5ode,4 0ie4e1 +/e 5-0+e, -4d ,e0.o40e +o i+0 e5e,gi4g

i00ue01 -4d +/e o40eue4+ -d-.+-+io4 +o +/e 0ie4+ifi .-,-dig50 i+ u0e01 ,e.,e0e4+

/-lle4ge0 +/-+ 4eed +o @e o?e,o5e @ +/e ,e0e-,/e,0 /o 0+ud +/e 4-+u,e -4d

0ie4e of 4u,0i4g2Q

T/e0e 5e+/od0 /-?e @ee4 e5.loed i4 ?ie of +/e li5i+0 of i4?e0+ig-+i4g -4d

u4de,0+-4di4g1 +/,oug/ 0+-+i0+i-l 5e-401 +/e ./e4o5e4- fou0ed o4 .e,e.+io41

i4+ui+io4 -4d 0u@e+i?i+1 ,el-+ed +o +/e 5e-4i4g of /u5-4 ,el-+io40 -4d +/ei, +/eo,e+i-l

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-4d .,-+i-l -+io4023;= T/e +/eo,e+i-l fou4d-+io40 -4d +/e o40+i+u+io4 of - ,e0e-,/

corpus +/-+ guide0 +/e ide4+ifi-+io4 of /-+ /-0 @ee4 i4?e0+ig-+ed -4d /-+ g-.0

,e5-i4 +o @e o5.le+ed1 lie +/,oug/ +/e e0+-@li0/5e4+ of +/e 0+-+e;of;+/e;-,+ -4d

+/,oug/ 00+e5-+i -4d i4+eg,-+i?e ,e?ie0 of +/e li+e,-+u,e fo, ex-5.le1 /-?e @eo5e

fu4d-5e4+-l +o guide 0+udie0 i4 4u,0i4g 0ie4e2

I4 ?ie of o5.lex 0i+u-+io40 fo, /i/ +/e,e i0 4o e0+-@li0/ed ,e0e-,/ o,.u0

-?-il-@le1 o, e?e4 -4 i4i.ie4+ o,.u01 +/e 4u,0i4g ,e0e-,/e,0 u0e 5e+/od0 -4d

+e/4iue0 +/-+ -4 0u..o,+ +/e de?elo.5e4+ of +/ei, ,e0e-,/1 .e,5i++i4g -d?-4e0 i4

+/e o40+,u+io4 of 4oledge2 T/-+ i0 +/e -0e of +/e Del./i +e/4iue1 o,igi4-ll

,e-+ed i4 = -4d di00e5i4-+ed -0 f,o5 +/e 601 /o0e i4i+i-l o@e+i?e -0 +/e

de?elo.5e4+ of - +e/4iue +o .e,5i+ +/e e4/-4e5e4+ of ex.e,+0 o.i4io40 i4

+e/4ologi-l fo,e-0+02S

Co4e.+u-ll1 i4 i+0 o,igi4-l fo,5ul-+io41 +/e Del./i 5e+/od +oo +/e fo,5 of -

+e/4iue -.-@le of 0eei4g ex.e,+ o.i4io40 o4 fu+u,e e?e4+02S;6

Tod-1 @e0ide0 0eei4g

- o40e40u0 -4d 0u..o,+ fu+u,i0+0 i4 0.eifi -,e-0 lie +/e i4du0+, -4d +/e 5ili+-,1 o,-l

4oledge -,e-0 /-?e u0ed +/e Del./i +e/4iue -0 - ,e0e-,/ +ool +o 0ol?e o5.lex

.,o@le501 i4ludi4g 4u,0i4g2

T/e +e/4iue i0 .-,+iul-,l ,eo55e4ded /e4 o4e /-0 4o d-+- -@ou+ +/e +/e5e i4

?ogue o, +/e0e -44o+ @e 0-fel .,oe+ed fo, +/e fu+u,e1 i4 ?ie of +/e ex.e+ed /-4ge0

i4 +/e de+e,5i4i4g f-+o,0 of fu+u,e +,e4d026 I4 o+/e, o,d01 i+ -4 @e u0ed i4 -0e of

i4o5.le+e 4oledge o4 +/e 4-+u,e o, o5.o4e4+0 of - gi?e4 0i+u-+io42

I4 ?ie of +/e0e /-,-+e,i0+i01 +/e Del./i +e/4iue -0 -..lied i4 - +/e0i0 ,e0e-,/

+/-+ o,igi4-+ed +/i0 -,+ile1 /i/ -i5ed +o .,o5o+e - ,o00;.-,-dig5-+i di-logue -@ou+

+/e u0e of -u.u4+u,e -0 - .o+e4+i-l -4d /oli0+i +e/4olog +/-+ 4eed0 +o @e i4+eg,-+ed

i4+o +/e 0e+ of 4u,0i4g i4+e,?e4+io402 T/e di0u00io40 e,e ,el-+ed +o +/e +/e5e

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-u.u4+u,e1 4oledge +/-+1 -l+/oug/ 4o+ /-,-+e,i0+i of 4u,0i4g1 /-0 @ee4 u0ed i4

+/e -,e- fo, 0o5e +i5e i4 ",-il1 -0 - fo,5 of +/e,-.eu+i i4+e,?e4+io42 T/e go-l of +/e

5ille4-, +,e-+5e4+ 00+e5 i0 +o di-g4o0e ill4e00e01 0ee4 -0 e4e,g i5@-l-4e01 -4d +o

u,e @ 0+i5ul-+i4g +/e @od0 0elf;/e-li4g 0+,e4g+/2 Tod-1 i+ i0 u4de,0+ood -0 -4

o5.le5e4+-, -4d i4+eg,-+i?e /e-l+/ .,-+ie UCIHPV1 o,igi4-+i4g i4 T,-di+io4-l C/i4e0

Medii4e UTCMV1 /i/ i0 glo@-ll -e.+ed -4d /o0e ,e0ul+0 /-?e @ee4 0ie4+ifi-ll

.,o?e41 @-0ed o4 +/e -..li-+io4 of 4eedle01 /e-+ U5oxi@u0+io4V o, l-0e, o4 -u.u4+u,e

.oi4+01 -lled -u.oi4+01 -4d o4 o,ie4+-+io40 fo, +/e -do.+io4 of /e-l+/ life .,-+ie01 i4

+/e -++e5.+ +o /-,5o4ie +/e e4e,g flo2 I+0 di-g4o0+i -4d +,e-+5e4+ fo,5 diffe, f,o5

+/-+ -do.+ed i4 +/e @io5edi-l 5odel1 -0 i+ ,e0+0 o4 +/e /oli0+i .e,e.+io4 of 5-41 o4

+/e ,el-+io4 e0+-@li0/ed i+/ +/e 4-+u,-l o4+ex+ -4d o4 +/e i4flue4e i+ exe,+0 o4 /e-l+/2

A0 - .,ofe00io41 -l+/oug/ 4u,0i4g -i50 +o de?elo. -,e @ -..,o-/i4g +/e /u5-4 @ei4g

i4 - o5.,e/e40i?e -4d d4-5i 5-44e,1 i+0 di-g4o0+i l-4gu-ge -4d i4+e,?e4+io4

.,-+ie0 -,e ,el-+ed +o +/e +/eo,e+i-l;./ilo0o./i-l ,efe,e4e f,-5eo,0 of +/e

@io5edi-l 5odel1 /i/ i0 do5i4-4+ i4 /e-l+/ -4d1 +/e,efo,e1 di0+i4+ f,o5 +/e 5odel0

+/-+ guide +/e -u.u4+u,e di-g4o0i0 -4d i+0 i4+e,?e4+io42 Ne?e,+/ele001 lie

-u.u4+u,e1 i4 +/eo,1 4u,0i4g -,e de.-,+0 f,o5 +/e .,i4i.le +/-+ i+0 -+io40 -,e 4o+

o4e4+,-+ed o4 -,e fo, +/e di0e-0e1 @u+ o4 +/e /u5-4 @ei4g -4d /i07/e, i4+e,,el-+io40

i+/ +/e 4-+u,-l 5id0+2

T/u01 +/e di0u00io4 i4 +/-+ ,e0e-,/ -0 @-0ed o4 +/e +/eo,e+i-l;./ilo0o./i-l

,efe,e4e f,-5eo,0 of TCM -4d +/e @io5edi-l 5odel1 -4d +/ei, i4flue4e0 o4 +/e

4u,0i4g di-g4o0i0 -4d i4+e,?e4+io4 fo,501 i4 +/e lig/+ of +/e o.i4io40 of +o g,ou.0 of

4u,0e0: 4u,0i4g di-g4o0i0 ex.e,+0 -4d 4u,0e -u.u4+u,i0+02 T/e /oie of +/e Del./i

+e/4iue +o .,odue +/e ,e0e-,/ d-+- -0 due +o +/e i4+e4+io4 +o e0+-@li0/ - di-logue

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@e+ee4 +/e 0ele+ed .-,+ii.-4+ g,ou.01 gi?e4 +/e 4eed fo, +/eo,e+i-l 0u..o,+1 li4ed +o

+/e0e 4u,0e0 ex.e,+i0e1 i4 o,de, +o o4+,i@u+e +o +/e di0u00io4 o4 +/e +/e5e2 Refle+i4g

o4 +/e 0+,-+egie0 de?elo.ed i4 +/e -..li-+io4 of +/e Del./i +e/4iue 0ee50 -..,o.,i-+e

/e,e1 -0 i+ -4 @e of i4+e,e0+ +o o+/e, ,e0e-,/e,0 /o0e ,e0e-,/ .,o@le50 -,e ,el-+ed +o

+/e /-,-+e,i0+i0 of +/i0 +e/4iue2 I4 -ddi+io41 +/e l- of di00e5i4-+io4 -@ou+ i+0 u0e

i4 4u,0i4g i0 +-e4 i4+o -ou4+2

OUTININ! T"# T"#$#: Understand%n& the Del'h% Techn%(ue

T/e Del./i +e/4iue i0 - ,e0e-,/ +ool +/-+ 0ee0 - o40e40u0 of ex.e,+ o.i4io40 -@ou+

- o5.lex .,o@le52 T/e 0e-,/ fo, o40e40u0 ou,0 00+e5-+i-ll1 i4 /i/ +/e

ex.e,+01 -l0o 4o4 -0 udge01 udge i4fo,5-+io41 -lled .,o.o0i+io401 .,e0e4+ed @ +/e

,e0e-,/e, o4 - .,e?iou0l fo,5-++ed ue0+io44-i,e1 @-0ed o4 +/e ,e0e-,/ .,o@le5 -4d

i+0 o@e+i?e01 i4 /i/ - 04+/e0i0 i0 .,e0e4+ed1 -dd,e00i4g +/e 5-i4 +,e4d0 ,eg-,di4g

+/e +/e5e2 T/e +e/4iue -4 @e -..lied +o u-4+i+-+i?e o, u-li+-+i?e d-+-2 S;6

I+0 @-0i /-,-+e,i0+i0 -,e -4o45i+1 +/e 0+-+i0+i-l ,e.,e0e4+-+io4 of +/e ,e0ul+

di0+,i@u+io4 -4d +/e feed@- of +/e g,ou.0 -40e,01 li4ed +o +o @-0i .,e5i0e0 +/-+

0u0+-i4 +/e de?elo.5e4+ .,oe00 of +/e +e/4iue: +/e flexi@ili+ -4d +/e ex.e,+0

o4+,i@u+io40 +o +/e g,ou. Uigu,e V2

igu,e He,e

I4 +/-+ 0e40e1 i4 ?ie of - o5.lex .,o@le5 i4 /i/ li++le o, 4o d-+- -,e -?-il-@le +o

@uil+ o4e.+01 .,-+ie01 +e/4iue0 -4d i4+e,?e4+io401 -0 ell +/ei, ,e0.e+i?e

?-lid-+io40 i4 +/e 4u,0i4g -,e-1 +/i0 ,e0e-,/ +e/4iue 0/o0 +o @e - fe-0i@le1 lo;o0+

-l+e,4-+i?e1 i+/ ex.,e00i?e -4d ,eli-@le ,e0ul+01 -0 i+ o5@i4e0 +/e o.i4io40 of ex.e,+0

i+/ di?e,0ified ex.e,ie4e01 e?e4 if geog,-./i-ll di0+-4+21

!+udie0 /ig/lig/+ +/-+ +/e /-,0/e0+ ,i+ii05 -g-i40+ +/e u0e of +/e Del./i +e/4iue i0

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.,ei0el +/e o40e40u02 De.e4di4g o4 +/e - +/e ,e0ul+0 -4d +/e feed@- +o +/e

.-,+ii.-4+0 -,e .,e0e4+ed1 +/e,e i0 - ,i0 of ,e-+i4g fo,ed o, -,+ifii-l o40e40u0e01

5-i4l if +/e ,e0.o4de4+0 .-00i?el -e.+ o+/e, ex.e,+0 o.i4io42Q

To -?oid +/i0 i4d of e?e4+1 +/e g,ou. 0/ould @e di?e,0ified1 i+/ ?e, di0+i4+ o,igi40 i4

+/e fo,5 of -..,o-/i4g -4d di0u00i4g +/e ,e0e-,/ +/e5e2 T/e,efo,e1 +/e -,eful

0ele+io4 of +/e .-,+ii.-4+0 -4d +/e 0ele+ed ex.e,+0 ,i+i-l;,eflexi?e -.-i+ -,e

?-lu-@le i00ue0 +/-+ 4eed +o @e ,efle+ed i4 +/e /oie of +/e +e/4iue -4d +/e

el-@o,-+io4 of +/e i4ui,ie01 /i/ 0/ould defi4i+el @e i4 -o,d-4e i+/ +/e

e0+-@li0/ed ,e0e-,/ o@e+i?e02S

Ge4e,-ll1 +/e Del./i +e/4iue i0 de?elo.ed i4 +/,ee ,ou4d0 -4d1 -l+/oug/ i+ -4 @e

-o5.li0/ed i4 le00 o, 5o,e ,ou4d01 +/i0 i0 4o+ ,eo55e4ded2 6; I+ -4 @e e5.loed i4

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T"# D#P"I T#C"NI)U# IN NUR*IN! R#*#ARC": I$IT* AND

PO**I+IITI#*

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guideli4e02 T/i0 5odel -0 u0ed i4 ou, ex.e,i5e4+ -4d ,efle+io40 de,i?i4g f,o5 +/-+

,e0e-,/2

Im'lementat%on o, the electron%c Del'h% Techn%(ue

igu,e 3 9 He,e

Phase I Pre'arat%on

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Selection of Experts and specialists

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