hubungan konflik di media sosial dengan kinerja perawat...

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HUBUNGAN KONFLIK DI MEDIA SOSIAL DENGAN KINERJA PERAWAT

DALAM MELAKSANAKAN ASUHAN KEPERAWATAN

DI RUMAH SAKIT UMUM ZAHIRAH JAKARTA

TAHUN 2017

SKRIPSI

YUSI ATTIN

1310711049

UNIVERSITAS PEMBANGUNAN NASIONAL “VETERAN” JAKARTA

FAKULTAS ILMU KESEHATAN

PROGRAM STUDI S-1 KEPERAWATAN

2017

i




TAHUN 2017

SKRIPSI

Diajukan Sebagai Salah Satu Syarat Untuk Memperoleh Gelar

Sarjana Keperawatan

YUSI ATTIN

1310711049

UNIVERSITAS PEMBANGUNAN NASIONAL “VETERAN” JAKARTA

FAKULTAS ILMU KESEHATAN

PROGRAM STUDI S-1 KEPERAWATAN

2017

v




TAHUN 2017

Yusi Attin

Abstrak

Kemajuan teknologi menyebabkan orang-orang menjadi lebih konsumtif dalam

penggunaan media sosial sehingga dapat memicu konflik dimedia sosial. Penelitian

ini bertujuan untuk mengetahui adanya Hubungan Konflik di Media Sosial dengan

Kinerja Perawat dalam Melaksanakan Asuhan Keperawatan. Desain peneltian ini

menggunakan deskriptif analitik melalui pendekatan cross sectional dengan jumlah

responden sebanyak 41 perawat. Instrumen penelitian berupa kuesioner mengenai

karakteristik perawat, konflik di media sosial dan kinerja perawat. Hasil uji chi

square didapatkan nilai ρ value = 0.034 dimana ρ < 0.05 dan nilai OR = 5,625 dapat

disimpulkan bahwa ada hubungan yang signifikan antara konflik di media sosial

dengan kinerja perawat dalam melaksanakan asuhan keperawatan di Rumah Sakit

Umum Zahirah Jakarta. Penelitian ini menunjukan bahwa adanya hubungan konflik

di media sosial yang terjadi di dunia keperawatan dengan kinerja perawat dalam

melaksanakan asuhan keperawatan, sehingga perawat harus lebih profesional dalam

menyikapi masalah yang ada dalam dunia keperawatan terutama di media sosial.

Peneliti mengharapkan pihak rumah sakit lebih meningkatkan manajemen konflik

yang ada.

Kata Kunci : Konflik, Media Sosial, Kinerja Perawat, Asuhan Keperawatan

vi

CONFLICT RELATIONSHIP IN SOCIAL MEDIA WITH NURSE

PERFORMANCE IN IMPLEMENTING NURSING CARE IN GENERAL

HOSPITAL ZAHIRAH JAKARTA, 2017

Yusi Attin

Abstract

Technological advances cause people to become more consumptive in the use of

social media so as to trigger social media conflicts. This study aims to determine

the existence of Conflict Relationships in Social Media with Performance Nurses

in Implementing Nursing Care. This research design using descriptive analytic

through cross sectional approach with 41 respondent nurses. The research

instruments were questionnaires about nurse characteristics, social media conflict

and nurse performance. The result of chi square test is got value ρ value = 0.034

where ρ <0.05 and OR value = 5,625 can be concluded that there is significant

correlation between conflict in social media with nurse performance in

implementing nursing care at Zahirah General Hospital Jakarta. This study shows

that there is a conflict relationship in social media that occurs in the world of nursing

with the performance of nurses in implementing nursing care, so that nurses should

be more professional in addressing the problems that exist in the world of nursing,

especially in social media. Researchers expect the hospital to further improve the

existing conflict management.

Keywords: Conflict, Social Media, Nurse Performance, Nursing Care

viii

DAFTAR ISI

HALAMAN JUDUL .............................................................................................. i

PERNYATAAN ORISINALITAS ......................................................................... ii

PERNYATAAN PERSETUJUAN PUBLIKASI .................................................. iii

PENGESAHAN ..................................................................................................... iv

ABSTRAK .......................................................................................................... v

ABSTRACT ........................................................................................................ vi

KATA PENGANTAR .......................................................................................... vii

DAFTAR ISI ...................................................................................................... viii

DAFTAR TABEL .................................................................................................... x

DAFTAR SKEMA ................................................................................................. xi

DAFTAR LAMPIRAN ......................................................................................... xii

BAB I PENDAHULUAN ........................................................................................ 1

I.1. Latar Belakang .................................................................................................. 1

I.2. Rumusan Masalah ............................................................................................. 4

I.3. Tujuan Penelitian .............................................................................................. 5

I.4. Manfaat Penelitian ............................................................................................ 6

I.5. Ruang Lingkup ................................................................................................. 7

BAB II TNJAUAN PUSTAKA ............................................................................... 8

II.1. Kinerja ............................................................................................................. 8

II.2. Konflik ............................................................................................................ 17

II.3. Media Sosial ................................................................................................... 22

II.4. Perawat ........................................................................................................... 24

II.5. Asuhan Keperawatan ...................................................................................... 26

II.6. Karakteristik Perawat ..................................................................................... 30

II.7. Manajemen Keperawatan ............................................................................... 32

BAB III METODE PENELITIAN......................................................................... 36

III.1. Kerangka Konsep ......................................................................................... 36

III.2. Hipotesis Penelitian ...................................................................................... 38

III.3. Definisi Operasional ..................................................................................... 38

III.4. Desain Penelitian ........................................................................................... 42

III.5. Lokasi dan Waktu Penelitian ........................................................................ 43

III.6. Populasi dan Sampel Penelitian .................................................................... 43

III.7. Metode Pengumpulan Data ........................................................................... 45

III.8. Etika Penelitian ............................................................................................. 46

III.9. Instrumen Penelitian...................................................................................... 47

III.10. Uji Validitas dan Reliabilitas ...................................................................... 49

III.11. Pengolahan Data.......................................................................................... 52

III.12. Analisa Data ................................................................................................ 54

ix

BAB IV HASIL DAN PEMBAHASAN ............................................................... 58

IV.1 Gambaran Area Penelitian ............................................................................ 58

IV.2 Analisis Univariat .......................................................................................... 59

IV.3 Analisis Bivariat............................................................................................. 68

IV.4 Keterbatasan Penelitan ................................................................................... 69

BAB V PENUTUP ................................................................................................. 71

V.1 Kesimpulan ..................................................................................................... 71

V.2 Saran ................................................................................................................ 72

DAFTAR PUSTAKA ............................................................................................ 74

RIWAYAT HIDUP

LAMPIRAN

x

DAFTAR TABEL

Tabel 1 Definisi Operasional ........................................................................... 39

Tabel 2 Kisi-kisi kuesioner B .......................................................................... 48

Tabel 3 Kisi-kisi kuesioner C ......................................................................... 49

Tabel 4 Hasil Uji Validitas dan Reliabilitas ..................................................... 51

Tabel 5 Ukuran Kemantapan Alpha ................................................................. 52

Tabel 6 Analisis Univariat ............................................................................... 55

Tabel 7 Analisis Bivariat .................................................................................. 56

Tabel 8 Distribusi Frekuensi Usia Perawat ...................................................... 60

Tabel 9 Distribusi Frekuensi Jenis Kelamin Perawat ....................................... 61

Tabel 10 Distribusi Frekuensi Tingkat Pendidikan Perawat .............................. 63

Tabel 11 Distribusi Frekuensi Masa Kerja Perawat ........................................... 64

Tabel 12 Distribusi Frekuensi Konflik di Media Sosial .................................... 65

Tabel 13 Distribusi Frekuensi Kinerja Perawat ................................................. 66

Tabel 14 Analisis Hubungan Konflik di Media Sosial dengan Kinerja Perawat

dalam Melaksanakan Asuhan Keperawatan ........................................ 68

xi

DAFTAR SKEMA

Skema 1 Kerangka Teori ................................................................................... 35

Skema 2 Kerangka Konsep ............................................................................... 37

xii

DAFTAR LAMPIRAN

Lampiran 1 Lembar Persetujuan

Lampiran 2 Berita Acara Komprehensif (Skripsi)

Lampiran 3 Kartu Bimbingan Skripsi

Lampiran 4 Jadwal Kegiatan Bimbingan

Lampiran 5 Surat Izin Penelitian

Lampiran 6 Surat Balasan Izin Penelitian

Lampiran 7 Surat Ijin Validitas

Lampiran 8 Permohonan Etik

Lampiran 9 Persetujuan Etik

Lampiran 10 Lembar Informasi Penelitian

Lampiran 11 Lembar Penjelasan Penelitian

Lampiran 12 Lembar Permohonan Menjadi Responden

Lampiran 13 Lembar Persetujuan Menjadi Responden

Lampiran 14 Kuesioner Penelitian

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