above target sales & service (1) (2)
TRANSCRIPT
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7/30/2019 Above Target Sales & Service (1) (2)
1/12
S. No Creteria for selecting an award for Above Target Sales & Service Outstanding
1 CUSTOMER CARE
Attitude towards Guest
Customer Receiving 5.00Conversation with the Guest
Response to the GuestOrder taken (Knowledge about Food Products)
Able to answer difficult questions
Effectively learns new skills
Maintains up-to-date job related information 5.00
Service Quality (Provide food an appropriate time) 5.00
Zero Customer Complaint
2 BEHAVIOUR
Attendance
(Reports to work on time,
Communicates schedule changes promptly to supervisor,
Maintains regular attendance)
Grooming
Leave Taken (With Prior approval from Supervisor)
Co ordination with co workers
Analytical Thinking
Approaches problems by using a logical approach
3 ACTIVITIES
Reportability to the SupervisorCommunication Process
(Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague
terms and instructions
Makes oral and written communication clear and easy to understand
Assesses and takes steps to improve ability to communicate
(written and verbal) so ideas and consultations are conveyed
with precision and efficiency)
Interpersonal Skills
Interacts positively with a variety of people in different situations
Accepts and acknowledges suggestions from others
Works cooperatively and effectively with others to achieve unit goals
4 WORK HABITS
The manner in which an employee conducts his or herself in
the working environment.
Displays professionalism
Demonstrates effective time management skills
Shows positive attitude
Meets productivity standards
Best Sales and Service Staff Evaluation Form
Employee Name: MR. V RAJKUMAR Designation: STEWARD DOJ: 09/12/12 Yrs.o
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7/30/2019 Above Target Sales & Service (1) (2)
2/12
5
INTEGRITY
Demonstrates a concern that one be perceived as Credible,
reputable, reliable, trustworkty etc.
6 Product Sales Promotion 5.00
7 Guest Comments about Employee
8 No.of Cover done
9 Sales Value / average per cover
10 New Products Sales Promotion
11 KOT Follow up
12 Co ordination with Cashier & Kitchen Staffs
20.00
5 - Outstanding
4- Excellent
3- Very Good
2- Average1 - Below Average
NA - Not Applicable
* Attach Separate spread sheet for Sales, NOC and APC reports for assessment.
Total Score
-
7/30/2019 Above Target Sales & Service (1) (2)
3/12
Excellent Very Good AverageBelow
Average
4.00
3.00
4.00
4.00
4.00
4.00
4.00
4.00
3.00
3.00
4.00
3.00
4.00
3.00
3.00
3.00
f Exp.: 04 MONTHS
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7/30/2019 Above Target Sales & Service (1) (2)
4/12
4.00
4.00
3.00
4.00
3.00
4.00
4.00
56.00 27.00 103
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7/30/2019 Above Target Sales & Service (1) (2)
5/12
S. No Creteria for selecting an award for Above Target Sales & Service Outstanding
1 CUSTOMER CARE
Attitude towards Guest
Customer ReceivingConversation with the Guest
Response to the GuestOrder taken (Knowledge about Food Products)
Able to answer difficult questions
Effectively learns new skills
Maintains up-to-date job related information
Service Quality (Provide food an appropriate time)
Zero Customer Complaint
2 BEHAVIOUR
Attendance
(Reports to work on time,
Communicates schedule changes promptly to supervisor,
Maintains regular attendance) 5.00
Grooming
Leave Taken (With Prior approval from Supervisor)
Co ordination with co workers
Analytical Thinking
Approaches problems by using a logical approach
3 ACTIVITIES
Reportability to the SupervisorCommunication Process
(Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague
terms and instructions
Makes oral and written communication clear and easy to understand
Assesses and takes steps to improve ability to communicate
(written and verbal) so ideas and consultations are conveyed
with precision and efficiency)
Interpersonal Skills
Interacts positively with a variety of people in different situations
Accepts and acknowledges suggestions from others
Works cooperatively and effectively with others to achieve unit goals 5.00
4 WORK HABITS
The manner in which an employee conducts his or herself in
the working environment.
Displays professionalism
Demonstrates effective time management skills
Shows positive attitude
Meets productivity standards
Best Sales and Service Staff Evaluation Form
Employee Name: MR. VEERAVEL Designation: HOT DOJ: 01/08/12 Yrs.of Ex
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7/30/2019 Above Target Sales & Service (1) (2)
6/12
5
INTEGRITY
Demonstrates a concern that one be perceived as Credible,
reputable, reliable, trustworkty etc.
6 Product Sales Promotion
7 Guest Comments about Employee
8 No.of Cover done
9 Sales Value / average per cover
10 New Products Sales Promotion
11 KOT Follow up
12 Co ordination with Cashier & Kitchen Staffs
10.00
5 - Outstanding
4- Excellent
3- Very Good
2- Average1 - Below Average
NA - Not Applicable
* Attach Separate spread sheet for Sales, NOC and APC reports for assessment.
Total Score
-
7/30/2019 Above Target Sales & Service (1) (2)
7/12
Excellent Very Good AverageBelow
Average
4.00
4.003.00
3.00
3.00
4.00
3.00
4.00
4.00
4.00
3.00
4.00
3.00
4.00
3.00
4.00
4.00
.: 08 MONTHS
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7/30/2019 Above Target Sales & Service (1) (2)
8/12
4.00
3.00
3.00
3.00
4.00
3.00
3.00
4.00
52.00 36.00 98.00
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7/30/2019 Above Target Sales & Service (1) (2)
9/12
S. No Creteria for selecting an award for Above Target Sales & Service Outstanding
1 CUSTOMER CARE
Attitude towards Guest 5.00
Customer Receiving 5.00Conversation with the Guest
Response to the GuestOrder taken (Knowledge about Food Products)
Able to answer difficult questions
Effectively learns new skills
Maintains up-to-date job related information 5.00
Service Quality (Provide food an appropriate time) 5.00
Zero Customer Complaint
2 BEHAVIOUR
Attendance
(Reports to work on time,
Communicates schedule changes promptly to supervisor,
Maintains regular attendance)
Grooming
Leave Taken (With Prior approval from Supervisor)
Co ordination with co workers
Analytical Thinking
Approaches problems by using a logical approach
3 ACTIVITIES
Reportability to the SupervisorCommunication Process
(Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague
terms and instructions
Makes oral and written communication clear and easy to understand
Assesses and takes steps to improve ability to communicate
(written and verbal) so ideas and consultations are conveyed
with precision and efficiency)
Interpersonal Skills
Interacts positively with a variety of people in different situations
Accepts and acknowledges suggestions from others
Works cooperatively and effectively with others to achieve unit goals
4 WORK HABITS
The manner in which an employee conducts his or herself in
the working environment.
Displays professionalism
Demonstrates effective time management skills
Shows positive attitude
Meets productivity standards
Best Sales and Service Staff Evaluation Form
Employee Name: MR. JOHN PAUL Designation: TR. STEWARD DOJ: 23/06/12 Yrs.
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7/30/2019 Above Target Sales & Service (1) (2)
10/12
5
INTEGRITY
Demonstrates a concern that one be perceived as Credible,
reputable, reliable, trustworkty etc.
6 Product Sales Promotion
7 Guest Comments about Employee 5.00
8 No.of Cover done
9 Sales Value / average per cover
10 New Products Sales Promotion
11 KOT Follow up
12 Co ordination with Cashier & Kitchen Staffs
25.00
5 - Outstanding
4- Excellent
3- Very Good
2- Average1 - Below Average
NA - Not Applicable
* Attach Separate spread sheet for Sales, NOC and APC reports for assessment.
Total Score
-
7/30/2019 Above Target Sales & Service (1) (2)
11/12
Excellent Very Good AverageBelow
Average
4.00
4.00
3.00
4.00
4.00
4.00
3.00
3.00
3.00
3.00
4.00
4.00
3.00
3.00
3.00
of Exp.: 10 MONTHS
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7/30/2019 Above Target Sales & Service (1) (2)
12/12
4.00
4.00
4.00
4.00
3.00
3.00
3.00
44.00 33.00 102.00