KETRAMPILAN DIRI

KETRAMPILAN DIRIMembawa pelbagai ‘konotasi’

Kata Dasar ketrampilan - TRAMPIL

Bahasa Indonesia TRAMPIL - mahir, cekap dan tangkas(skillful, quick and adroitness)

Ketrampilan - KemahiranKepandaianKecekapanKetangkasan

Ketrampilan Diri - KepandaianKecekapanKemampuanIndividu/seseorang untuk menyelasaikan masalah(Dalam kontek kepimpinan)

PENAMPILAN DIRI

EKSPETASI+

PERSEPSI

ORGANISASI / KERAJAAN(Dasar, Misi, Visi)

MASYARAKAT(Pembimbing)

DIRI SENDIRI(Nilai-nilai Murni)

senyum, yakin diri, toleransi, hormat,

budi bahasa, berilmu, bersopan

KRITERIA-KRITERIA1. Dress Sense (Cara Berpakaian)

Panduan - Tempat, Masa, Majlis(Place, Time, Occasiona)

Termasuk :-- Warna baju, seluar, kasut, handbags, stokin- Kain ( jenis ) - Fesyen pakaian, kasut, tas tangan- Aksesori jewelleries / spectacles- Hairstyles

TRANSPIRASI BERPAKAIAN

2. Body Language - Posture- Movement- Eye Contact- Facial Expression

3. Suara - Clarity- Pitch- Speed- Tone- Softness

4. Kemahiran Berkomunikasi(Speaking skills,listening skill,transactional skill, conversational skill, entertainment skill )

5 Environment(Lifestyles, status symbols, music, arts )

6. Characters(Personality, leadership style, confidence, conviction, credibility,integrity)

7. Table Mannerism / Protocol

SOCIAL ETIQUETTEWhat is Etiquette ?

What is Social Etiquette

The Keyword is Behaviour

Behaviour is Communicated

Etiquette encompasses :Image / PresentationDressingAccessoriesHealthCleanliness

1. Good Grooming

2. Good Posture / Carriage

3. Good Gesture - Courtesy- Values

- Social Graces

4. Body Language - Facial Expression

5. Good Table Mannerism

ETIQUETTE• E - Expectation• T - Theme• I - Image• Q - Quality• U - Make It Happen• E - Experience/Event• T - Trust• T - Training• E - Excellence

SEKIANTERIMA KASIH