silabus cisco9

KURIKULUM SMK Telekomunikasi Tunas Harapan, Kabupaten Semarang

SILABUSNAMA SEKOLAH : SMK Telekomunikasi Tunas HarapanMATA PELAJARAN : Troubleshooting Your NetworkKELAS/SEMESTER : XI / GenapSTANDAR KOMPETENSI : Troubleshooting Your NetworkKODE : CCNAD1-9ALOKASI WAKTU : 34 X 45 menit

KOMPETENSI DASAR

MATERI PEMBELAJARAN

KEGIATAN PEMBELAJARAN INDIKATOR PENILAIANALOKASI WAKTU SUMBER

BELAJARTM PS PI

1. Describe the troubleshooting process

Structured techniques for troubleshooting

Trial and error techniques for troubleshooting

Explain the importance of developing and using a structured network troubleshooting process.

Develop sample troubleshooting documentation and explain the key components.

Explain and demonstrate the process for gathering troubleshooting information.

Differentiate between top-down, bottom-up, and divide and conquer troubleshooting techniques.

Explain and demonstrate trial-and-error and substitution troubleshooting techniques.

Troubleshooting is the process of identifying, locating, and correcting problems that occur.

Troubleshooting requires proper documentation that records the problem encountered, steps taken to determine the cause, and steps taken to correct the problem.

Documentation is used for future problem solving.

The first step in troubleshooting is to confirm that the problem exists.

Information about the problem should be gathered from users, documentation sources,

Tes Tertulis Tes Praktek Tugas

2 5(10)

2(8)

CCNA Discovery Course

Internet

Software Simulator Jaringan Komputer

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PROGRAM KEAHLIAN: SILABUS - Troubleshooting Your NetworkTEKNIK KOMPUTER DAN JARINGAN Halaman 1 dari 6


KOMPETENSI DASAR

MATERI PEMBELAJARAN


BELAJARTM PS PI

or with network monitoring tools.

Structured troubleshooting techniques include top-down, bottom-up, and divide and conquer.

Structured techniques follow a hierarchical, layered approach like the OSI model from the physical layer to the application layer.

Trial and error techniques rely on the knowledge and experience of the administrator.

Substitution techniques require the use of spare functional equipment.

2. Describe the utili-ties used to verify TCP/IP connec-tivity

The use of human sensory capabilities to detect network problems

Software utilities for network troubleshooting

Demonstrate how the human senses can be used to troubleshoot networks.

Introduce the concept and function of network troubleshooting utilities.

Demonstrate the use of ipconfig, ping, tracert, netstat, and nslookup.

The human senses provide first line notice of network troubles.

Software utilities provide advanced diagnostic information about network problems.

Ipconfig is a tool for determining proper network configurations.

Ping as a test for


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KOMPETENSI DASAR

MATERI PEMBELAJARAN


BELAJARTM PS PI

network connectivity.

Tracert is a utility for determining where a packet is lost or delayed.

Netstat is a utility for identifying unexplained TCP connections that may threaten a network.

Nslookup as a troubleshooting tool for determining if the DNS server is performing name resolution as expected.

3. Identify and de-scribe common hardware and connection is-sues in wired and wireless net-works

Using divide and conquer methods for networks running wired and wireless applications

Examining router LEDâ€™s to determine connectivity status

Inspecting cables connections

Troubleshooting wireless connections

Inspecting wireless configurations

Checking the IP configuration

Verifying the connection between the Integrated Router and the ISP

Demonstrate a divide and conquer strategy for isolating network problems on a combined wired and wireless network.

Demonstrate the use of the ping utility to isolate network problems.

Demonstrate how LEDs provide network troubleshooting information.

Differentiate the LEDs on a network device.

Explain and demonstrate troubleshooting cabling issues.

Explain and differentiate between the factors that affect RF connectivity.

Explain and demonstrate proper set-up and troubleshooting techniques involved with wireless devices.

Demonstrate the use of ipconfig to check for network connectivity.

When troubleshooting a network with both wired and wireless connections, troubleshoot using a divide and conquer technique to isolate the problem to either the wired or wireless network. Following a structured model is a necessity.

The ping utility helps isolate connectivity problem between wireless and wired network sectors.

Examining the LEDs is


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KOMPETENSI DASAR

MATERI PEMBELAJARAN


BELAJARTM PS PI

Discuss problems that prevent networks from connecting to the ISP and demonstrate the troubleshooting process for checking user side connections.

one of the first steps in troubleshooting network devices.

Three types of LEDs are usually found on devices: power, status, and activity.

Inactive LEDs may be an indication of a device failure, port failure, or physical layering problem.

If the wired client is unable to connect to the Integrated Router, one of the first things to check is the physical connectivity and cabling.

Cabling should be inspected for proper type, termination, length of run, and ports connections.

4. Utilize the troubleshooting process to docu-ment problems and interact with a help desk

The importance of proper troubleshooting documentation

Additional sources for help troubleshooting a network

The role of the help desk in the troubleshooting process

Lead the creation of the documentation for a sample baseline network.

Demonstrate and lead the development of documentation for network troubleshooting.

Discuss the establishment of documentation management procedures.

Define the process for interacting with a help desk.

Network documentation should include a normal or baseline measurement of network performance against which potential problems can be judged.

Documentation should include topology maps,


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KOMPETENSI DASAR

MATERI PEMBELAJARAN


BELAJARTM PS PI

network diagrams, and addressing schemes.

Documentation should be maintained during the troubleshooting process.

Good troubleshooting documentation

Additional troubleshooting help

A help desk might be the users first stop for assistance.

Keterangan

TM : Tatap MukaPS : Praktek di Sekolah (2 jam praktik di sekolah setara dengan 1 jam tatap muka)PI : Praktek di Industri (4 jam praktik di Du/ Di setara dengan 1 jam tatap muka)

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silabus cisco9

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