hotel terminology indicator
TRANSCRIPT
Hotel Terminology & Abreviation
Profit & Loss
A. Statistic
1. No Of Room : Jumlah Anak kunci kamar hotel
2. No Of Days : Jumlah hari operasi dalam periode tertentu
3. Room Available : Jumlah kamar tersedia ( Siap Dijual )
4. Room Night Occupied : Jumlah kamar yang dihuni tamu ( terjual )
5. % Of Occupancy : % Tingkat hunian hotel
( ܣ
%100 ݔ = ⋯% )
6. % Of Double Occupancy : % Tingkat hunian double ( ganda ) di hotel
7. No Of Guests ( Guestnight Occupied ) : Jumlah tamu yang tinggal di hotel pada periode
tertentu
8. Average Room Rate (ARR) : Harga kamar rata-rata yang telah dihuni tamu
9. No Of Cover : Jumlah tamu yang telah membeli produk makanan
di outlet hotel
10. Average Check Per Cover : Rata-rata tamu membeli produk makanan di hotel
11. Sales Coefisient Room : Pendapatan hotel di luar kamar ( makanan, minuman,
telp, laundry, dll ) dibanding pendapatan kamar
12. PT & ER ( Payroll, tax & Employee Related )
: Anggaran gaji karyawan dan benefit lain yang terkait
13. No Of Employee : Jumlah / Total karyawan hotel
14. Ratio Employee To Room : Perbandingan jumlah karyawan terhadap jumlah
kamar yang tersedia
15. Exchange Rate : Nilai tukar rupiah terhadap mata uang asing
B. Department Of Sales
1. Room Sales : Pendapatan Kamar
2. Food Sales : Pendapatan Makanan
3. Beverage Sales : Pendapatan Minuman
4. Sundry Income : Pendapatan Dept F & B yang bukan
makanan & minuman ( sewa gedung, sewa peralatan meeting )
5. Telephone Sales : Pendapatan dari fasilitas telephone & fax yang dipakai
tamu hotel
6. Minor Operated Dept ( MOD ) : Pendapatan hotel dari fasilitas laundry / dry cleaning
7. Other Income : Pendapatan lain-lain dari fasilitas hotel
( Swimming Pool, Spa, Fitness, Commision, Drugstore )
8. Store/Space Rental : Pendapatan dari penyewaan arcade / counter di
public area ( dasar nilai kontrak )
C. Cost & Expenses
1. Room Other Expenses : Biaya lain untuk produksi kamar tamu
( amenities, printing, decoration )
2. Food Cost : Biaya produksi makanan
3. Beverage Cost : Biaya produksi minuman
4. F & B Other Expenses : Biaya lain tidak langsung untuk produksi
makanan & minuman
5. Telephone Cost : Biaya / harga pokok telephone dari telkom
6. Mod Cost : Biaya produksi laundry ( Chemical )
D. Undistributed Expenses
1. Administrative & General ( Administrasi & General )
: - Department Executives (GM, RM, EAM )
- Personal HRD Department
- Accounting Department
Management FEE : - Jumlah pembayaran fee atas jasa pengolahan atas
Dasar % terhadap total sales ( Revenue )
2. Advertising & Promotion : - Biaya promosi & Advertensi
- Department marketing & sales
3. Property, Maintenance, Expenses ( POMEX )
: - Department Enggineering
Other Expenses : - Biaya konsumsi listrik ( PLN )
- Biaya konsumsi air ( PDAM )
- Biaya konsumsi gas
- Biaya pemeliharan gedung
- Biaya perawatan atau perbaikan mekanik / electrik
E. Gross Operating Income : Pendapatan kotor dari penjualan kamar, makanan,
minuman, sundry, telp, other income, setelah
dikurangi biaya produksi langsung (cost) dan
biaya – biaya lain tidak langsung
Gross Operating Profit (Loss) : Laba kotor oprasional diperoleh dari total sales
( Total Revenue ) dikurangi total cost + total Expenses
F. Capital Expenses
Biaya Modal terdiri dari :
1. Rent Property Tax : Pajak Bumi Bangunan (PBB)
Insurance : Asuransi Gedung (Premi)
2. Incentive Fee : Pembayaran incentive kepada pengelola
3. Owning Company : Biaya perusahaan pemilik ( PT )
( Food & Bev, Lnd, Kantor, alat tulis, telp, traveling expenses )
4. Depreciation : Penyesuaian bangunan ( gedung ) dan mekanikal /
electrikal
5. Amortization : Amortisasi biaya yang telah dibayar dimuka
G. Net Profit (Loss) : Laba bersih operasional setelah dikurangi pajak perseroan
RATING LAVERAGE COST & ESPENSES & PROFIT MARGIN
INDONESIA HOTELS
NO OUTLETS % NORMAL INDICATOR
Minimum Maximum 1 ROOM DEPARTMENT Room Sales 100,00 100,00 - PT & ER 5 7 - Other Expenses 10 13 Total Room Expenses 15 20 ROOM PROFIT 80 85 2 FOOD & BEV. DEPARTMENT - Food Sales 100,00 100,00 - Beverage Sales 100,00 100,00 Total F & B Sales 100,00 100,00 - Food Cost 35 38 - Beverage Cost 23 27 Total F & B Cost 33 35 - PT & ER 15 17 - Other Expenses 10 13 Total F&B Cost & Expenses 60 65 F&B DEPT'L PROFIT 40 45 3 MINOR OPERATED DEPT Phone Sales 100,00 100,00 Laundry Sales 100,00 100,00 Total MOD Sales 100,00 100,00 - Phone Cost 55 60 - Laundry Cost 25 30 Total MOD Cost 40 45 PT & ER - Phone 2 5 - Laundry 5 10 Total PT & ER MOD 6 8 - Phone Expenses 1 2 - Laundry Expenses 5 10 Total MOD Expenses 55 60 Phone Profit 30 35 Laundry Profit 50 60 Total MOD Profit 55 60 3 GROSS OPERATING INCOME 70 75 4 UNDISTRIBUTED OPR EXPS A & G - PT & ER 3 6 - Other Expenses 2 4 Total A & G Expenses 5 10
A & P - PT & ER 1 2 - Other Expenses 3 4 Total A & P Expenses 4 6 POMEC - PT & ER 2 3 - Other Expenses 9 12 Total POMEC Expenses 11 15 5 PAYROLL 16 20 TOTAL DEDUCTION 20 31 6 GROSS OPERATING PROFIT 30 45