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140 DAFTAR PUSTAKA Akgunduz, Y. (2015). The influence of self esteem and role stress on job performance in the hotel business. Journal of contemporary hospitality management. Bisnis, j. (2014.). http://jakarta.bisnis.com/read/20141116/383/273280/wow-kota- tangerang-punya-1.569-hotel. BPS. (2017, agustus 1). PERKEMBANGAN PARIWISATA PROVINSI BANTEN BULAN JUNI 2017. hal. 1-3. Coopersmith. (1967). The endless pursuit for self validation through attainment : an examination of self esteem in relation to workaholism. Journal of personality and individual diffrences. Copelman, G. c. (1983). Job satisfaction, role conflict and autonomy of employees in the greek banking organization. Journal of international conference o strategic innovative marketing. Work In the 1ST Century (2007). Landy F.J, Role Conflict and Role Overload, desain penelitian (hal. 400 and 401). Dessler, G. (2015). Human Resource Management (hal. 36). (S. Yagan, Penyunt.) United stated:pearson. Dewantoro, C. K. (2015). http://travel.kompas.com/read/2015/12/19/080900327/Tutup.Tahun.Hotel. Santika.Premiere.Hadir.di BSD. D. Lance. Et all (2010). pengaruh self esteem terhadap job performance. http://www.arsigraf.com/2017/03/klasifikasi-dan-jenis-hotel-di.html. (UNWTO), U. N. (t.thn.). http://www.kompasgramedia.com/internal-lounge/read-info-kita/35-tahun-pt- grahawita-santika-grup-hotel-santika-indonesia. (2016). Analisa Pengaruh Role..., Nita Puspita Sari, FB UMN, 2018

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Page 1: DAFTAR PUSTAKA - kc.umn.ac.idkc.umn.ac.id/6449/7/LAMPIRAN.pdf140 DAFTAR PUSTAKA . Akgunduz, Y. (2015). The influence of self esteem and role stress on job . performance in the ho

140

DAFTAR PUSTAKA

Akgunduz, Y. (2015). The influence of self esteem and role stress on job

performance in the hotel business. Journal of contemporary hospitality

management.

Bisnis, j. (2014.). http://jakarta.bisnis.com/read/20141116/383/273280/wow-kota-

tangerang-punya-1.569-hotel.

BPS. (2017, agustus 1). PERKEMBANGAN PARIWISATA PROVINSI

BANTEN BULAN JUNI 2017. hal. 1-3.

Coopersmith. (1967). The endless pursuit for self validation through attainment :

an examination of self esteem in relation to workaholism. Journal of

personality and individual diffrences.

Copelman, G. c. (1983). Job satisfaction, role conflict and autonomy of employees

in the greek banking organization. Journal of international conference o

strategic innovative marketing.

Work In the 1ST Century (2007). Landy F.J, Role Conflict and Role Overload,

desain penelitian (hal. 400 and 401).

Dessler, G. (2015). Human Resource Management (hal. 36). (S. Yagan, Penyunt.)

United stated:pearson.

Dewantoro, C. K. (2015).

http://travel.kompas.com/read/2015/12/19/080900327/Tutup.Tahun.Hotel.

Santika.Premiere.Hadir.di BSD.

D. Lance. Et all (2010). pengaruh self esteem terhadap job performance.

http://www.arsigraf.com/2017/03/klasifikasi-dan-jenis-hotel-di.html.

(UNWTO), U. N. (t.thn.).

http://www.kompasgramedia.com/internal-lounge/read-info-kita/35-tahun-pt-

grahawita-santika-grup-hotel-santika-indonesia. (2016).

Analisa Pengaruh Role..., Nita Puspita Sari, FB UMN, 2018

Page 2: DAFTAR PUSTAKA - kc.umn.ac.idkc.umn.ac.id/6449/7/LAMPIRAN.pdf140 DAFTAR PUSTAKA . Akgunduz, Y. (2015). The influence of self esteem and role stress on job . performance in the ho

141

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143

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Analisa Pengaruh Role..., Nita Puspita Sari, FB UMN, 2018

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Analisa Pengaruh Role..., Nita Puspita Sari, FB UMN, 2018