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COBIT COBIT Control Objectives Control Objectives for Information and related for Information and related Technology Technology

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explaining IT Governance using COBIT, a course material at IMTelkom (http://www.imtelkom.ac.id)

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Page 1: COBIT

COBITCOBIT

Control ObjectivesControl Objectivesfor Information and related Technologyfor Information and related Technology

Page 2: COBIT

Manajemen I dan T

• Meningkatnya kebergantungan suatu perusahaan terhadap informasi dan system yg menyediakannya

• Meningkatnya kerentanan terhadap ancaman• Meningkatnya cakupan dan biaya investasi di

bidang I dan T• Meningkatnya kemampuan teknologi yg mampu

mengubah organisasi dan praktek bisnis, dan sekaligus membuat kesempatan baru dan mengurangi biaya

Page 3: COBIT

Fase IT Awareness

1. Centralized Information and Technologysuatu institusi dimana semua hal yg terkait dgn IT dibebankan pada 1 unit

2. Distributed Information and Technologysuatu institusi dimana hal-hal yg terkait dgn IT dibebankan ke unit terkait

3. Distributed Rolesuatu institusi dimana setiap unit telah sadar wewenang-nya masing2 di dalam proses bisnis

Page 4: COBIT

sisfosisfo

salessales

salessales

salessales

manajemenmanajemen

Business Process OwnerBusiness Process Owner

3 Actor dalam proses bisnis :1. Submitter2. Approval3. Execution

3 Role dalam proses bisnis :1. Data Owner2. Application Owner3. Business Process Owner

Page 5: COBIT

Management’s Questions

• How far should we go in IT?• Is the cost justified by the benefit?• What are the indicators of good performance?• What are the critical success factor?• What are the risk of not achieving our

objectives?• What do others do?• How do we measure and compare?

Page 6: COBIT

Support Enabler

• IT sbg Support : perusahaan mengedepankan dan memprioritaskan operasional sebagai tulang punggung perusahaan, IT berfungsi sbg pendukung operasional

• IT sbg Enabler : perusahaan mengedepankan IT sbg tulang punggung yg menggerakkan operasional, operasional ada setelah IT ada

Page 7: COBIT

IT Management Guideline

1. Key Goal Indicators2. Key Performance Indicators3. Critical Success Factors4. Maturity Models

Page 8: COBIT

Control

• Definisi :policies, procedures, practices, and organizational structures designed to provide reasonable assurance that business objectives will be achieved and that undesired events will be prevented or detected and corrected

Page 9: COBIT

IT Control Objective

• Definisi :statement of the desired result or purpose to be achieved by implementing control procedures in a particular IT activity

Page 10: COBIT

IT Governance

• Definisi:A structure of relationship and process to direct and control the enterprise in order to achieve the enterprise’s goal by adding value while balancing risk versus return over IT and its process

1. Enterprise’s Goal2. Business Process3. Risk4. Control

Page 11: COBIT

IT Governance

1. IT is aligned with the business, enables the business and maximizes benefits

2. IT resources are used responsibly

3. IT related risks are managed appropriately

1. IT is aligned with the business, enables the business and maximizes benefits

2. IT resources are used responsibly

3. IT related risks are managed appropriately

Direct

Report1. Manage risks :

1. Security2. Reliability3. Compliance

2. Realize Benefits1. Increase

automation2. Decrease cost

1. Manage risks :1. Security2. Reliability3. Compliance

2. Realize Benefits1. Increase

automation2. Decrease cost

Page 12: COBIT

Control vs. Risk• Manajemen harus memutuskan besar investasi yg cukup

untuk menjamin security dan control di bidang IT• Manajemen harus dapat menyeimbangkan antara Risk

dan Control bahkan di lingkungan yang tidak bisa diprediksi spt IT

• Security dan Control hanya mengatur Risk, tidak bisa meniadakan

• Tingkat Risk tidak bisa diketahui dan diukur secara pasti• Manajemen harus memutuskan level Risk yang masih

bisa diterima oleh perusahaan

Page 13: COBIT

Control Objective Level

1. Primary : the degree to which the defined control objective directly impacts the information criterion concerned

2. Secondary : the degree to which the defined control objective satisfies only to a lesser extent or indirectly the information criterion concerned

3. Blank : could be applicable; however, requirements are more appropriately satisfied by another criterion in this process and/or by another process

Page 14: COBIT

Data Sales

Informasi Sales Order1. Nama produk : Speedy2. Bandwidth : 1 Mbps3. Harga jual : Rp 800.000,-4. Nama Kastamer : PT. Air Muncul5. Alamat : Jl. Telekomunikasi 1x6. Tipe Kastamer : ISP7. Nama Pemilik : Bpk. Bambang8. Nomor Telpon pemilik : 022-70707070

Page 15: COBIT

Control Objective Principlethe control of

which satisfy

is enabled by

considering

Page 16: COBIT

Process

ControlControl

Page 17: COBIT

COBIT IT Process

IT ResourcesIT Resources

• 7 Information• 5 IT Resources• 4 Domains• 34 Control Objectives• 318 Measurement

Page 18: COBIT

Information

1. Effectiveness2. Efficiency3. Confidentiality4. Integrity5. Availability6. Compliance7. Reliability

Page 19: COBIT

Information1. Effectiveness, how information being relevant and pertinent to the business

process as well as being delivered in a timely, correct, consistent, and usable manner

2. Efficiency, concerns the provision of information through optimal use of resources

3. Confidentiality, concerns the protection of sensitive information from unauthorized disclosure

4. Integrity, relates to accuracy and completeness of information as well as to its validity

5. Availability, relates to information being available when required by the business process now and in the future

6. Compliance, deals with complying with those laws, regulations, and contractual arrangements to which the business process is subject

7. Reliability, relates to the provision of appropriate information for management to operate the entity and for management to exercise its financial and compliance reporting responsibilities

Page 20: COBIT

IT Resources

1. People2. Application system3. Technology4. Facilities5. Data

Page 21: COBIT

IT Resources

1. People, including staff skills, awareness, and productivity to plan, organize, acquire, deliver, support, and monitor information system and service

2. Application system, sum of manual and programmed procedures

3. Technology, covers hardware, OS, DBMS, network, multimedia, etc

4. Facilities, all resources to house and support information system

5. Data, are objects in their widest sense (external and internal), structured and unstructured, graphics, sound, etc

Page 22: COBIT

Planning & Organization

PO1 : define a strategy IT planPO2 : define the information architecturePO3 : determine the technological directionPO4 : define the IT organization and relationshipPO5 : manage the IT investmentPO6 : communicate management aims and directionPO7 : manage human resourcePO8 : ensure compliance with external requirementsPO9 : assess risksPO10 : manage projectsPO11 : manage quality

Page 23: COBIT

Acquisition & Implementation

AI1 : identify automated solutionAI2 : acquire and maintain application softwareAI3 : acquire and maintain technology infrastructureAI4 : develop and maintain proceduresAI5 : install and accredit systemsAI6 : manage changes

Page 24: COBIT

Delivery & SupportDS1 : define and manage service levelsDS2 : manage third-party servicesDS3 : manage performance and capacityDS4 : ensure continuous serviceDS5 : ensure systems securityDS6 : identify and allocate costsDS7 : educate and train usersDS8 : assist and advice customersDS9 : manage the configurationDS10 : manage problems and incidentsDS11 : manage dataDS12 : manage facilitiesDS13 : manage operations

Page 25: COBIT

Monitoring

M1 : monitor the processM2 : assess internal control adequacyM3 : obtain independent assuranceM4 : provide for independent audit

Page 26: COBIT

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