ANALISIS DAN PERANCANGAN SISTEM INFORMASI ADMINISTRASI RAWAT INAP RS TUGU IBU

SKRIPSI

olehFebri Agung Kristianto

1100028366

PROGRAM GANDASISTEM INFORMASI DAN AKUNTANSI

UNIVERSITAS BINA NUSANTARAJAKARTA

2012

ANALISIS DAN PERANCANGAN SISTEM INFORMASI ADMINISTRASI RAWAT INAP RS TUGU IBU

SKRIPSI

diajukan sebagai salah satu syaratuntuk gelar kesarjanaan pada

Program GandaJenjang Pendidikan Strata 1

olehFebri Agung Kristianto

1100028366

PROGRAM GANDASISTEM INFORMASI DAN AKUNTANSI

UNIVERSITAS BINA NUSANTARAJAKARTA

2012

DAFTAR ISI

HalamanAbstrak................................................................................................................................ivPrakata....................................................................................................................................

vDaftar Isi.............................................................................................................................viDaftarTabelDaftarGambarDaftarLampiran

BAB 1 PENDAHULUAN 11.1 LatarBelakangMasalah................................................................................11.2 RuangLingkup..............................................................................................51.3 TujuandanManfaat.......................................................................................61.4 Metodologi...................................................................................................81.5 SistematikaPenulisan.................................................................................10

BAB 2 LANDASAN TEORI 122.1 PengertianSistem........................................................................................122.2 PengertianSistemInformasi........................................................................122.3 SistemInformasiAkuntansi.........................................................................13

2.3.1 PengertianSistemInformasiAkuntansi............................................132.3.2 TujuandanKegunaanSistemInformasiAkuntansi...........................142.3.3SubsistempadaSistemInformasiAkuntansi.........................................162.3.4 KomponenUtamaSistemInformasiAkuntansi................................162.3.5 SiklusPemrosesanTransaksipadaSistemInformasiAkuntansi........17

2.4 SistemInformasiJasaRumahSakit...............................................................202.4.1PendapatanOperasionalPelayananPasien...........................................20

2.4.1.1DefinisiPendapatanOperasionalPelayananPasien...............202.4.1.2PendapatanOperasionalPelayananPasienRawatInap...........212.4.1.3PerlakuanAkuntansiPendapatanOperasionalPelayananPas

ien.......................................................................................222.4.1.4JurnalPendapatanOperasionalPelayananPasien..................25

2.4.2Piutang...............................................................................................252.4.2.1DefinisiPiutang...................................................................252.4.2.2DasarPengaturanPiutang.....................................................262.4.2.3PiutangJasaRumahSakit......................................................262.4.2.4PerlakuanAkuntansiPiutang................................................282.4.2.5JurnalPiutang......................................................................30

2.5SistemInformasiManajemenRumahSakit.........................................................312.5.1PengertianRumahSakit.......................................................................312.5.2FungsiRumahSakit.............................................................................322.5.3MutupelayananRumahSakit...............................................................322.5.4SistemInformasiManajemenRumahSakit..........................................342.5.5PengertianPelayananRawatInap.........................................................352.5.6KualitasPelayananRawatInap............................................................362.5.7SistemInformasiRawatInap................................................................37

2.6SistemPengendalian Internal.............................................................................382.6.1PengertianSistemPengendalian Internal.............................................382.6.2TujuanSistemPengendalian Internal..................................................392.6.3KomponenSistemPengendalian Internal............................................402.6.4Pengendalian Internal PadaSiklusPenerimaanKas.............................41

2.7Object Oriented Concept..................................................................................442.7.1Objects...............................................................................................452.7.2Attributes, Methods, and User Interface Object................................45

2.7.2.1PengertianAttributes............................................................452.7.2.2PengertianMethods..............................................................462.7.2.3PengertianUser Interface Object.........................................46

2.7.3Classes, Identity, Superclass, andSubclass........................................462.7.3.1PengertianClasses...............................................................462.7.3.2PengertianIdentity...............................................................462.7.3.3PengertianSuperclass..........................................................462.7.3.4PengertianSubclass.............................................................47

2.7.4Polymorphism, Encapsulation, andInheritance.................................472.7.4.1PengertianPolymorphism....................................................472.7.4.2PengertianEncapsulation....................................................472.7.4.3PengertianInheritance.........................................................47

2.8Unified Modeling Language with Unified Process (UML UP ).......................482.9AnalisisdanPerancanganSistemInformasi.........................................................49

2.9.1PengertianAnalisisSistem..................................................................492.9.2PengertianPerancanganSistem...........................................................492.9.3Object-Oriented Analysis and Design (OOAD)................................49

2.9.3.1PengertianObject-Oriented Analysis (OOA)......................492.9.3.2PengertianObject-Oriented Design (OOD).........................492.9.3.3PengertianObject-Oriented Programming (OOP)..............50

2.9.4PemodelanAnalisisdanPerancanganSistemInformasi........................502.9.4.1Activity Diagram.................................................................502.9.4.2Event Table.........................................................................532.9.4.3Use Case.............................................................................542.9.4.4Use Case Description.........................................................562.9.4.5Class Diagram....................................................................572.9.4.6Sequence Diagram..............................................................622.9.4.7Package Diagram...............................................................632.9.4.8Persistent Object.................................................................642.9.4.9User Interface.....................................................................64

2.10Fase Proses PengembanganSistem.................................................................652.10.1FaseInisiasiSistem (System Initiation).............................................652.10.2FaseAnalisisSistem (System Analysis).............................................662.10.3FasePerancanganSistem (System Design)........................................662.10.4FasePenerapanSistem (System Implementation)..............................66

2.11KerangkaPikir.................................................................................................67BAB 3 ANALISIS SISTEM BERJALAN 69

3.1 Profil Perusahaan.......................................................................................693.1.1Sejarah Perusahaan............................................................................69

3.1.2BentukBadanHukum Perusahaan.......................................................723.1.3VisidanMisi Perusahaan.....................................................................733.1.4SumberDayaManusia RS TuguIbu....................................................733.1.5Bidang Usaha RS TuguIbu................................................................74

3.2 StrukturOrganisasi Perusahaan..................................................................793.2.1StrukturOrganisasi RS TuguIbu.........................................................793.2.2SusunanDireksidanKomisaris PT TuguIbudanDireksi RS TuguIbu. 803.2.3WewenangdanTanggungJawabDireksi PT TuguIbu.........................813.2.4StrukturOrganisasiInstalasiRawatInap RS TuguIbu..........................843.2.5WewenangdanTanggungJawabInstalasiRawatInap RS TuguIbu......84

3.3 ProsedurSistem Yang Berjalan..................................................................963.3.1PenerimaanPasienMasuk...................................................................96

3.3.1.1 PenerimaanPasienMasuk (PasienUmum)..........................963.3.1.2 PenerimaanPasienMasuk (PasienJaminan)........................99

3.3.2TransaksiPenagihandanPembayaranUangMuka..............................1023.3.3Proses PemberianTindakanMedisdanObatBagiPasienRawatInap...1053.3.4Proses PenagihandanPencatatanhutangpasien.................................1093.3.5Proses PenerimaanPelunasanBiayaPerawatanPasienRawatInap....1113.3.6ProsedurBerjalanUntuk Proses PencatatanPiutang Perusahaan

Jaminan........................................................................................1133.3.7ProsedurBerjalanUntuk Proses

PenagihanPiutangJaminandanPenerimaanPembayaranPiutang Perusahaan Jaminan.....................................................................115

3.4 ResikoPermasalahanSistenBerjalandanUsulanSolusi..............................117BAB 4 PERANCANGAN SISTEM INFORMASI YANG DIUSULKAN

4.1 Requirement Discipline............................................................................1214.1.1Activity DiagramSistem Yang Diusulkan........................................121

4.1.1.1 ActivityDiagram ProsedurPenerimaanPasienMasuk (PasienUmum).................................................................121

4.1.1.2 ActivityDiagramProsedurPenerimaanPasienMasuk (PasienJaminan)...............................................................124

4.1.1.3 ActivityDiagramProsedurPenagihandanPembayaranUangMuka..............................................................................127

4.1.1.4 ActivityDiagramProsedurPemberianTindakanMedisdanObatBagiPasienRawatInap..............................................128

4.1.1.5 ActivityDiagramProsedurPenagihandanPencatatanHutangPasienRawatInap..........................................................132

4.1.1.6 ActivityDiagramProsedurPenerimaanPelunasanBiayaPerawatanRawatInap...............................................................133

4.1.1.7 ActivityDiagramProsedurPencatatanPiutangJaminan......1354.1.1.8 ActivityDiagramProsedurPenagihanPiutangJaminandan

PenerimaanPembayaranPiutang Perusahaan Jaminan.....1364.2 Use Case and Domain Classes................................................................138

4.2.1Event Table......................................................................................1384.2.2Use CaseDiagramSistemInformasiRumahSakitTuguIbu-

InstalasiRawatInap.......................................................................1434.2.3Use Case Description

4.2.3.1 MembuatSuratMasukRawat..........................................1444.2.3.2 MembuatFormCatatanJaminan.....................................1464.2.3.3 MembuatFormPermintaanRuangan..............................1474.2.3.4 Membuat CM.34...........................................................1504.2.3.5 MembuatSuratRujukanKeluar......................................1514.2.3.6 MembuatTagihanUangMuka........................................1534.2.3.7 MembuatBuktiPembayaranUangMuka.........................1554.2.3.8 MembuatKonfirmasiSuratJaminan...............................1584.2.3.9 MembuatFormResepObat.............................................1604.2.3.10 MembuatFormReturObat..............................................1624.2.3.11 MembuatFormCatatanMedis........................................1644.2.3.12 MembuatFormPermintaan Program Penunjang...........1664.2.3.13 MembuatFormPermintaanAlatKesehatan.....................1684.2.3.14 Membuat Form PemeriksaanLaboratorium..................1704.2.3.15 MembuatFormPemeriksaanRadiologi..........................1724.2.3.16 Membuat CM.35...........................................................1744.2.3.17 MembuatSuratTagihanRawatInap................................1764.2.3.18 MembuatBuktiPembayaranRawatInap.........................1794.2.3.19 MembuatSuratPersetujuanPernyataanHutang...............1814.2.3.20 MembuatDaftarPiutangJatuh Tempo............................1844.2.3.21 MembuatSuratTagihan Perusahaan..............................1864.2.3.22 MembuatBuktiPembayaranJaminan.............................1884.2.3.23 MembuatLaporan Register RawatInap.........................1904.2.3.24 MembuatLaporanPenerimaanKas.................................1914.2.3.25 MembuatLaporanAnalisisUmurPiutang.......................1934.2.3.26 MembuatLaporanTagihanRawatInap...........................1944.2.3.27 MembuatLaporanRekapPasien.....................................1964.2.3.28 MembuatLaporanPenggunaanRuangan........................1974.2.3.29 MembuatLaporanPiutangJaminan................................1984.2.3.30 MembuatLaporanJurnal................................................2004.2.3.31 Mengisi Data Pelanggan...............................................2014.2.3.32 Mengisi Data Ruangan..................................................2024.2.3.33 Mengisi Data Perusahaan Jaminan...............................2024.2.3.34 Mengisi Data TindakanMedis.......................................2034.2.3.35 Mengisi Data Obat........................................................2044.2.3.36 Mengisi Data TindakanAlatKesehatan.........................2054.2.3.37 Mengisi Data Program Penunjang................................2064.2.3.38 Mengisi Data PemeriksaanLaboratorium.....................2074.2.3.39 Mengisi Data PemeriksaanRadiologi............................208

4.2.4Domain Model Class Diagram........................................................2104.2.5First-Cut Model Class Diagram......................................................2114.2.6State ChartDiagram.........................................................................212

4.2.6.1 State ChartDiagram Class Master Pasien....................2124.2.6.2 State ChartDiagram Class Master Ruangan.................2124.2.6.3 State ChartDiagram ClassMasterObat.........................2124.2.6.4 State ChartDiagram ClassMaster Perusahaan.............2134.2.6.5 State ChartDiagram ClassLaboratorium......................213

4.2.6.6 State ChartDiagram ClassRadiologi............................2134.2.6.7 State ChartDiagram ClassAlatKesehatan....................2144.2.6.8 State ChartDiagram Class Program Penunjang...........2144.2.6.9 State ChartDiagram ClassTindakanMedis...................2144.2.6.10 State Chart Diagram Class FormCatatanJaminan.......2154.2.6.11 State ChartDiagram ClassFormPermintaan

Ruangan........................................................................2154.2.6.12 State ChartDiagram ClassSuratMasukRawat..............2154.2.6.13 State ChartDiagram Class CM.34................................2164.2.6.14 State ChartDiagram ClassTagihan U/M......................2164.2.6.15 State ChartDiagram ClassBuktiPembayaran U/M.......2164.2.6.16 State ChartDiagram ClassSuratRujukanKeluar...........2174.2.6.17 State ChartDiagram ClassKonfirmasi

SuratJaminan.................................................................2174.2.6.18 State Chart Diagram Class

FormPemeriksaanLaboratorium...................................2174.2.6.19 State Chart Diagram Class

FormPemeriksaanRadiologi.........................................2184.2.6.20 State Chart Diagram Class

FormPermintaanAlatKesehatan....................................218............................................................................................

4.2.6.21 State Chart Diagram Class FormPermintaan Program Penunjang......................................................................218

4.2.6.22 State ChartDiagram ClassFormCatatanMedis.............2194.2.6.23 State ChartDiagram ClassFormResepObat.................2194.2.6.24 State ChartDiagram ClassFormReturObat..................2194.2.6.25 State ChartDiagram Class CM.35................................2204.2.6.26 State ChartDiagram ClassSuratTagihanRawatInap.....2204.2.6.27 State ChartDiagram

ClassSuratPersetujuanPernyataanHutang.....................2214.2.6.28 State ChartDiagram

ClassBuktiPembayaranRawatInap................................2214.2.6.29 State ChartDiagram ClassDaftarPiutang

Jatuh Tempo..................................................................2224.2.6.30 State ChartDiagram ClassSurat

Tagihan Perusahaan......................................................2224.2.6.31 State ChartDiagram ClassBuktiPembayaran

Jaminan.........................................................................2234.2.6.32 State ChartDiagram ClassTransaksiJurnal...................223

4.3 Design Discipline.....................................................................................2244.3.1System SequenceDiagram................................................................224

4.3.1.1 System SequenceDiagram Login...................................2244.3.1.2 System Sequence Diagram MasterPasien.....................2244.3.1.3 System Sequence DiagramMasterRuangan..................2254.3.1.4 System Sequence DiagramMaster Perusahaan.............2254.3.1.5 System Sequence DiagramMasterTindakanMedis.......2264.3.1.6 System Sequence DiagramMaster Program

Penunjang......................................................................2264.3.1.7 System Sequence DiagramMasterAlatKesehatan.........2274.3.1.8 System Sequence DiagramMasterLaboratorium...........2274.3.1.9 System Sequence DiagramMasterRadiologi.................2284.3.1.10 System Sequence DiagramMaster Obat........................2284.3.1.11 MembuatFormCatatanJaminan.....................................2294.3.1.12 MembuatSuratMasukRawat..........................................2304.3.1.13 MembuatFormPermintaanRuangan..............................2314.3.1.14 Membuat CM.34...........................................................2324.3.1.15 MembuatTagihan U/M..................................................2334.3.1.16 MembuatBuktiPembayaran U/M..................................2344.3.1.17 MembuatSuratRujukanKeluar......................................2354.3.1.18 MembuatKonfirmasiSuratJaminan...............................2364.3.1.19 MembuatFormCatatanMedis........................................2374.3.1.20 MembuatFormPemeriksaanLaboratorium....................2384.3.1.21 MembuatFormPemeriksaanRadiologi..........................2394.3.1.22 MembuatFormPermintaanAlatKesehatan.....................2404.3.1.23 MembuatFormPermintaan Program Penunjang...........2414.3.1.24 MembuatFormResepObat.............................................2424.3.1.25 MembuatFormReturObat..............................................2434.3.1.26 Membuat CM.35...........................................................2444.3.1.27 MembuatSuratTagihanRawatInap................................2454.3.1.28 MembuatSuratPersetujuanPernyataanHutang...............2464.3.1.29 MembuatBuktiPembayaranRawatInap.........................2474.3.1.30 MembuatDaftarPiutangJatuh Tempo............................2484.3.1.31 MembuatSuratTagihan Perusahaan..............................2494.3.1.32 MembuatBuktiPembayaranJaminan.............................2504.3.1.33 MembuatTransaksiJurnal..............................................2514.3.1.34 MembuatLaporan Register RawatInap.........................2514.3.1.35 MembuatLaporanPenggunaanRuangan........................2524.3.1.36 MembuatLaporanRekapPasien.....................................2524.3.1.37 MembuatLaporanTagihanRawatInap...........................2534.3.1.38 MembuatLaporanPenerimaanKasRawatInap...............2534.3.1.39 MembuatLaporanAnalisisUmurPiutang.......................2544.3.1.40 MembuatLaporanPiutangJaminan................................254

4.3.2Completed Three-Layer Design SequenceDiagram........................2554.3.2.1 Completed Three-Layer SequenceDiagramLogin........2554.3.2.2 Completed Three-Layer Sequence

DiagramMasterPasien..................................................2564.3.2.3 Completed Three-Layer

SequenceDiagramMasterRuangan...............................2574.3.2.4 Completed Three-Layer Sequence Diagram Master

Perusahaan....................................................................2584.3.2.5 Completed Three-Layer Sequence

DiagramMasterTindakanMedis....................................2594.3.2.6 Completed Three-Layer Sequence DiagramMaster

Program Penunjang.......................................................260

4.3.2.7 Completed Three-Layer Sequence Diagram MasterAlatKesehatan....................................................260

4.3.2.8 Completed Three-Layer Sequence DiagramMasterLaboratorium.......................................262

4.3.2.9 Completed Three-Layer SequenceDiagram MasterRadiologi...........................................................263

4.3.2.10 Completed Three-Layer Sequence DiagramMasterObat...............................................................................264

4.3.2.11 Completed Three-Layer Sequence DiagramFormCatatanJaminan......................................265

4.3.2.12 Completed Three-Layer SequenceDiagramSuratMasukRawat...........................266

4.3.2.13 Completed Three-Layer SequenceDiagramFormPermintaanRuangan................267

4.3.2.14 Completed Three-Layer SequenceDiagram CM.34.....2684.3.2.15 Completed Three-Layer SequenceDiagramTagihan

U/M...............................................................................2694.3.2.16 Completed Three-Layer

SequenceDiagramBuktiPembayaran U/M....................2704.3.2.17 Completed Three-Layer

SequenceDiagramSuratRujukanKeluar........................2714.3.2.18 Completed Three-Layer

SequenceDiagramKonfirmasiSuratJaminan.................2724.3.2.19 Completed Three-Layer Sequence Diagram

FormCatatanMedis.......................................................2734.3.2.20 Completed Three-Layer Sequence

DiagramFormPemeriksaanLaboratorium.....................2744.3.2.21 Completed Three-Layer Sequence

DiagramFormPemeriksaanRadiologi...........................2754.3.2.22 Completed Three-Layer Sequence

DiagramFormPermintaanAlatKesehatan.....................2764.3.2.23 Completed Three-Layer Sequence

DiagramFormPermintaan Program Penunjang............2774.3.2.24 Completed Three-Layer

SequenceDiagramFormResepObat...............................2784.3.2.25 Completed Three-Layer SequenceDiagram

FormreturObat..............................................................2794.3.2.26 Completed Three-Layer SequenceDiagram CM.35.....2804.3.2.27 Completed Three-Layer

SequenceDiagramSuratTagihanRawat.........................2814.3.2.28 Completed Three-Layer

SequenceDiagramSuratPersetujuanPernyataanHutang.......................................................................................282

4.3.2.29 Completed Three-Layer SequenceDiagramBuktiPembayaranRawatInap...........283

4.3.2.30 Completed Three-Layer SequenceDiagramDaftarPiutangJatuh Tempo..............284

4.3.2.31 Completed Three-Layer SequenceDiagramSuratTagihan Perusahaan................285

4.3.2.32 Completed Three-Layer SequenceDiagramBuktiPembayaranJaminan...............286

4.3.2.33 Completed Three-Layer SequenceDiagramLaporanJurnal..................................287

4.3.2.34 Completed Three-Layer SequenceDiagramLaporan Register RawatInap.......................................................288

4.3.2.35 Completed Three-Layer SequenceDiagramLaporanPenggunaanRuangan..........289

4.3.2.36 Completed Three-Layer SequenceDiagramLaporanRekapPasien.......................290

4.3.2.37 Completed Three-Layer SequenceDiagramLaporanPenerimaanKasRawatInap. 291

4.3.2.38 Completed Three-Layer SequenceDiagramLaporanTagihanRawatInap.............292

4.3.2.39 Completed Three-Layer SequenceDiagramLaporanAnalisisUmurPiutang.........293

4.3.2.40 Completed Three-Layer SequenceDiagramLaporanPiutangJaminan..................294

4.3.3Updated Design Class Diagram......................................................2954.3.4Package Diagram............................................................................2964.3.5UserInterface...................................................................................297

4.3.5.1 User Interface Form Login...........................................2974.3.5.2 User Interface Form MasterPasien...............................2984.3.5.3 User Interface FormMasterRuangan............................2994.3.5.4 User Interface FormMaster Perusahaan.......................3014.3.5.5 User Interface FormMasterObat..................................3024.3.5.6 User Interface FormMasterTindakanMedis.................3034.3.5.7 User Interface FormMaster Program Penunjang.........3054.3.5.8 User Interface FormMasterAlatKesehatan...................3064.3.5.9 User Interface FormMasterLaboratorium....................3084.3.5.10 User Interface FormMasterRadiologi..........................3094.3.5.11 User Interface FormCatatanJaminan............................3104.3.5.12 User Interface FormPermintaanRuangan.....................3114.3.5.13 User Interface Form SuratMasukRawa........................3134.3.5.14 User Interface

FormDokumenKesanggupanPembayaranUangMuka (CM.34).........................................................................315

4.3.5.15 User Interface FormTagihanUangMuka......................3174.3.5.16 User Interface FormBuktiPembayaranUangMuka.......3194.3.5.17 User Interface FormKonfirmasiSuratJaminan.............3214.3.5.18 User Interface FormSuratRujukanKeluar.....................3224.3.5.19 User Interface Form FormCatatanMedis.....................3244.3.5.20 User Interface Form FormPemeriksaan

Laboratorium.................................................................3264.3.5.21 User Interface Form FormPemeriksaanRadiologi.......328

4.3.5.22 User Interface Form FormPermintaanAlatKesehatan...............................................................330

4.3.5.23 User Interface Form FormPermintaan Program Penunjang......................................................................332

4.3.5.24 User Interface FormFormResepObat...........................3344.3.5.25 User Interface FormFormReturObat............................3364.3.5.26 User Interface FormRincianBiaya

Perawatan (CM.35).......................................................3384.3.5.27 User Interface FormSuratTagihanRawatInap...............3404.3.5.28 User Interface

FormSuratPersetujuanPernyataanHutang.....................3424.3.5.29 User Interface FormBuktiPembayaranRawatInap.......3444.3.5.30 User Interface FormDaftarPiutangJatuh Tempo..........3464.3.5.31 User Interface FormSuratTagihan Perusahaan.............3474.3.5.32 User Interface FormBuktiPembayaranJaminan...........3494.3.5.33 User Interface FormTransaksiJurnal............................3514.3.5.34 User Interface FormLaporan Register RawatInap.......3524.3.5.35 User Interface FormLaporanPenggunaanRuangan......3524.3.5.36 User Interface FormLaporanTagihanRawatInap..........3534.3.5.37 User Interface FormLaporanRekapPasien...................3544.3.5.38 User Interface

FormLaporanPenerimaanKasRawatInap......................3544.3.5.39 User Interface FormLaporanAnalisis

UmurPiutang.................................................................3554.3.5.40 User Interface FormLaporanPiutangJaminan...............356

4.4 RencanaImplementasi..............................................................................3574.4.1SpesifikasiHardwaredanSoftware...................................................357

4.5 RencanaImplementasi - Gantt Chart.......................................................358BAB 5 SIMPULAN DAN SARAN

5.1Simpulan.........................................................................................................3605.2Saran...............................................................................................................362

KATA PENGANTAR

Pertama-tama puji syukur penulis panjatkan kepada Allah SWT atas rahmat, anugerah dan hidayahnya-Nya, sehingga skripsi denganjudul “ANALISIS DAN PERANCANGAN SISTEM INFORMASI ADMINISTRASI RUMAH SAKIT TUGU IBU” dapat diselesaikan tepat pada waktunya.

Penulisanskripsiinidibuatuntukmemenuhisalahsatusyaratdalammenyelesaikanpendidikantingkat Strata-1 sertauntukmendapatkangelarSarjanadi BINUS University.

Skripsiinidisusunberdasarkan data yang diperolehselamapenulismelakukan survey danpengamatanpada RS TuguIbudanditambahdenganpenjelasandariparadosen, baikitudosenpembimbingdanjugadosen-dosenlainnya, sertabuku-buku yang berkaitandengantopikskripsi yang diambil.

Walaupun proses penulisanSkripsiinidirasakansangatberatdanbanyakhambatanbagipenulis, namunberkatbimbingandariparadosendandukungandariberbagaipihak, padaakhirnyaSkripsiinidapatdiselesaikanwalaupunmasihjauhdarikesempurnaan.

Padakesempatanini, penulisinginmenyampaikanterimakasihkepadasemuapihak yang telahmembantudanmemberikandukunganbaiksecaramorilmaupunmateriilsehinggaskripsiinidapatselesai.Mohonmaafkarenapenulistidakdapatmenyebutkansemuapihaksecarasatupersatudisini.Ucapanterimakasihinipenulistujukankepada:1. Bapak Prof. Dr. Ir. HarjantoPrabowo, MM. selakuRektor BINUS University.2. BapakGatotSoepriyanto, SE, Ak.,M.Buss.(Acc).selakuKetuaJurusanAkuntansi.3. Bapak Johan, S.Kom., MM. selakuHead of School Information System.4. BapakArta Moro Sundjaja, S.Kom., SE., MM. selakuHead of Information System

and Accounting BINUS Universitysekaligusdosenpembimbingsisteminformasi yang telahbanyakmemberikanwaktu, petunjuk, bimbingan, saran, sertadukunganbagipenulisselamapenyusunanskripsiini.

5. BapakHidayatullah, SE.,Ak., M.Si. selakudosenpembimbingakuntansi yang telahbanyakmemberikanwaktu, petunjuk, bimbingan, saran, sertadukunganbagipenulisselamapenyusunanskripsiini.

6. SeluruhDosen BINUS University yang telahmendidikdanmemberikanbimbinganselamamasapendidikan.

7. Bapak Dr. Peppy R.Firaidie,MMselakuDirektur RS TuguIbu yang telahmemberikankesempatankepadapenulisuntukmencarai data dalamrangkapenulisanskripsiini

8. Orang tuasertakeluarga yang telahmemberikandukunganbaiksecaramorilmaupunmateriilselamakuliahdanpenyelesaianskripsi.

9. Anggia Citra Miranda yang telahmembantu, mendukungdanmemberisemangatdariawalhinggaakhirpenulisanskripsi.

10. Teman-temankelas PAZ angkatan 2007terimakasihatasdukungandanpertemananselamakuliahdariawalperkuliahansampaipadasekarangini.

11. SeluruhkaryawanBinus University khususnya staff perpustakaan yang telahmemberikankemudahandalam proses penyusunan.

Akhir kata, penulisberharapskripsiinidapatmemberikankontribusi yang bergunabagi RS TuguIbukhususnya, sertadapatmemberikansumbangan yang bermanfaatbagipembacanya.

Jakarta, 07 Agustus 2012Penulis

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