memperkokoh komitmen berkelanjutan · untuk menjaga keanekaragaman hayati. memperkokoh komitmen...

MEMPERKOKOH KOMITMEN BERKELANJUTAN

EMPOWERING SUSTAINABLE COMMITMENTS

LAPORAN KEBERLANJUTAN 2015, PT DANAREKSA (PERSERO)SUSTAINABILITY REPORT 2015, PT DANAREKSA (PERSERO)

LaporanKeberlanjutan

2015

CatatanAtas Pernyataan Pernyataan Mengenai Masa Depan

Dalam laporan ini mungkin saja terdapat pernyataan terkait rencana, proyeksi, strategi dan tujuan Perseroan tertentu, yang bukan merupakan pernyataan fakta historis dan perlu dipahami sebagai pernyataan mengenai masa depan. Pernyataan mengenai masa depan tergantung pada risiko dan ketidakpastian yang dapat menyebabkan keadaan dan hasil aktual di masa depan berbeda dari yang diharapkan atau diindikasikan. Tidak ada jaminan bahwa hasil yang diantisipasi oleh Perseroan atau diindikasikan oleh pernyataan-pernyataan mengenai masa depan, akan tercapai.

Keberlanjutan bagi Danareksa adalah upaya konsisten dalam menjaga pertumbuhan usaha yang terus menerus dan pengelolaan risiko yang memadai

Usaha yang berkelanjutan bagi Danareksa bermakna terjadinya hubungan kerja sama produktif dan harmonis dengan segenap pemangku kepentingan dalam memberikan layanan terbaik bagi nasabah dengan senantiasa mempertimbangkan unsur keamanan, kemudahan dan kenyamanan dalam berinvestasi bersama Danareksa.

Komitmen keberlanjutan kami wujudkan dengan berbagai usaha yang melingkupi tiga hal utama, yakni ekonomi, lingkungan dan sosial. Khusus dalam pengeja wantahan konsep di atas pada bidang lingkungan hal yang telah dilakukan adalah pengelolaan limbah kertas, optimalisasi pemanfaatan air dan energi, serta melestarikan terumbu karang, dan penanaman Mangrove untuk menjaga keanekaragaman hayati.

MEMPERKOKOHKOMITMENBERKELANJUTAN

Di tengah ketidakpastian ekonomi dunia dan kondisi Pasar Modal Indonesia selama tahun 2015, Danareksa berhasil membukukan laba bersih sebesar 157,16% dari yang dianggarkan.

Terbitnya Laporan Keberlanjutan pertama ini merupakan langkah awal Danareksa dalam memperkokoh komitmen dalam merajut pertumbuhan berkelanjutan.

Dengan demikian, laporan tahunan dan laporan keberlanjutan akan saling melengkapi sebagai laporan yang komprehensif bagi seluruh pemangku kepentingan.

0 5

MEMPERKOKOH KOMITMEN

BERKELANJUTAN

MENJAGA PERTUMBUHANEKONOMI NASIONAL[Pengembangan Ekonomi]

PEMANGKUKEPENTINGAN

MENJAGABUMI HIJAU

[Pengelolaan Lingkungan]

MENINGKATKANKOMPETENSI

[Peningkatan Kompetensi Sumber Daya Manusia]

SEKILASPT DANAREKSA

(PERSERO)

TATA KELOLABERKELANJUTAN

REFERENSI SILANG INDEKS ISI GRI G4

DAN LAPORAN

TAHUNAN 2015

SAMBUTANDIREKTUR UTAMA

TINJAUANKINERJA 2015 DAFTAR

SINGKATAN DANISTILAH

LAPORANKEBERLANJUTAN

PERTAMALEMBAR

UMPAN-BALIK

02 27 46

35

41

04-15 47

48-5016-19

20-21

51

22-25

53

28-30Menciptakan Nilai Ekonomi

31Menjaga Kepercayaan Nasabah

32-33Menegakkan Kode Etik

36-38 Meningkatkan Efisiensi

39 Keanekaragaman Hayati

40 Menangani Limbah

42-43Keberagaman dalam Satu Tujuan

44-45Berkembang untuk Kemajuan

DAFTARISI

ENGLISH SECTION

55

D A N A R E K S A | L A P O R A N K E B E R L A N J U T A N 2 0 1 5 0 6

Nama Perusahaan [G4-3]

Tahun Pendirian

Bidang Usaha [G4-4]

Kantor Pusat [G4-5]

Bentuk Legal

Kepemilikan Saham [G4-7]

PT Danareksa (Persero)

28 Desember 1976

Jasa Keuangan

Gedung DanareksaJalan Medan Merdeka Selatan 14Jakarta 10110, IndonesiaTelepon : (021) 29-555-777, (021) 29-555-888Faksimili : (021) 350-1712website : www.danareksa.comemail : [email protected]

Perseroan Terbatas

Pemerintah Republik Indonesia, 100%

SEKILASPT DANAREKSA (PERSERO)

S E K I L A S P T D A N A R E K S A ( P E R S E R O )

D A N A R E K S A | L A P O R A N K E B E R L A N J U T A N 2 0 1 50 7

RestrukturisasiOrganisasi;mendirikan3 Entitas Anak:PT Danareksa Sekuritas, PT Danareksa Investment Management & PT Danareksa Finance

PT Danareksa (Persero) didirikan

MendirikanPT Danareksa Capital

Danareksa terdaftar dan diawasi olehOtoritas Jasa Keuangan (OJK)

Peresmian Bursa Efek Jakarta, simbolkebangkitan Pasar Modal di Indonesia

PT Danareksamenghantarkan PT Semen Cibinong sebagai perusahaan pertama di lantai bursa

dimulainya Pasar Modal di Indonesia

Sejarah PT Danareksa (Persero) tidak lepas dari sejarah Pasar Modal Indonesia yang dimulai sejak 1912, dengan berdirinya Bursa Efek Batavia yang juga merupakan pelopor industri bursa efek di Asia Tenggara. Akibat Perang Dunia ke dua, Bursa Efek Batavia tutup dan dibuka kembali tahun 1952. Tidak berlangsung lama, pada tahun 1958, Bursa Efek Batavia mengalami mati suri akibat minimnya transaksi. Akhirnya bertempat di Gedung Danareksa pada 10 Agustus 1977, Presiden Soeharto meresmikan pembukaan Bursa Efek Jakarta sebagai simbol dimulainya kembali Pasar Modal di Indonesia.

Pendirian PT Danareksa (Persero) bermula dari hasil keputusan Sidang Dewan Stabilisasi Ekonomi Nasional tanggal 21 Desember 1976. Keputusan tersebut kemudian dituangkan dalam Keputusan Presiden Nomor 52 tahun 1976 tanggal 27 Desember 1976 tentang Pasar Modal. Pada tanggal yang sama, dikeluarkan juga Peraturan Pemerintah Nomor 25 tahun 1976 tentang Penyertaan Modal Negara Republik Indonesia untuk Pendirian Perusahaan Perseroan (Persero) “Dana Reksa”. Selanjutnya pada tanggal 28 Desember 1976, PT Danareksa (Persero) didirikan berdasarkan Akta No.74 Notaris Julian Nimrod Siregar gelar Mangaradja Namora, SH.

PT Semen Cibinong adalah perusahaan pertama yang diantar PT Danareksa (Persero) ke lantai bursa pada tahun 1977. PT Danareksa (Persero) sekaligus menawarkan “Sertifikat Danareksa Untuk Saham PT Semen Cibinong” seharga Rp10.000,- per sertifikat.

Tahun 1992, PT Danareksa (Persero) melakukan restrukturisasi organisasi dengan membentuk tiga Entitas Anak dan PT Danareksa (Persero) sebagai Entitas Induk. Ketiga Entitas Anak tersebut adalah PT Danareksa Sekuritas yang bergerak di bidang penjaminan emisi, penasihat keuangan dan perantara perdagangan efek; PT Danareksa Investment Management bergerak di bidang pengelolaan dana (Reksa Dana) dan PT Danareksa Finance bergerak di bidang pembiayaan.

Seiring perkembangan usaha dan kebutuhan nasabah, PT Danareksa (Persero) pada tahun 2010 mendirikan PT Danareksa Capital, dengan fokus utama pada bidang investasi dan private equity. Pada tahun 2015, PT Danareksa (Persero) telah terdaftar dan diawasi oleh Otoritas Jasa Keuangan (OJK).

Sejak didirikan, PT Danareksa (Persero) tidak pernah mengubah nama Perseroan.


SKALA ORGANISASI [G4-9]

Jumlah Pegawai

Jumlah Kantor Cabang

Jumlah Pendapatan

Laba Bersih

Jumlah Kewajiban

Jumlah Ekuitas

378

34

602.193

78.647

2.469.737

1.249.597

Orang

Unit

Rp Juta

Rp Juta

Rp Juta

Rp Juta

378

34

607.225

77.268

2.709.447

3.454.385

377

40

378.446

23.089

1.888.530

2.532.527

Uraian Satuan 2015 2014 2013

SEJARAH DANAREKSA

1912 19771976 1992 2010 2015

DESEMBER DESEMBER AGUSTUS NOVEMBER



PT Danareksa Sekuritas

PT Danareksa Investment Management (DIM)

Riset Ekonomi Makro

Pembiayaan (Direct Financing)

Lindung Nilai (Hedging)

Penjamin Emisi Efek Saham

Penjamin Emisi Efek Surat Hutang

Penasihat Keuangan

Perantara Perdagangan Efek Saham

Perantara Perdagangan Efek Surat Hutang

Riset Saham

Riset Surat Hutang

Pembiayaan Nasabah

Produk Reksa Dana

Danareksa Pendapatan Utama II

Danareksa Melati Pendapatan Tetap

Danareksa Melati Pendapatan Tetap II

Danareksa Melati Pendapatan Tetap V

Danareksa Gebyar Indonesia II

Danareksa Pendapatan Prima Plus

Danareksa Melati Pendapatan Utama

Danareksa Melati Dollar

Danareksa Melati Premium Dollar

Danareksa Melati Platinum Dollar AS

Danareksa Gebyar Dana Likuid

Danareksa Seruni Pasar Uang II

Danareksa Seruni Pasar Uang III

Danareksa Gebyar Likuid II

Danareksa Seruni Pasar Uang V

Danareksa Pendapatan Utama Syariah

Danareksa Seruni Pasar Uang USD

Danareksa Seruni Pasar Uang USD II

Danareksa Proteksi XVI Dollar AS

Danareksa Proteksi Stabil

Danareksa Proteksi XVIII

Danareksa Global Gebyar II

Danareksa Mawar

Danareksa Mawar Fokus 10

Danareksa Mawar Konsumer 10

Danareksa Mawar Komoditas 10

Entitas Utama

Entitas Anak

Produk dan Jasa

Produk dan Jasa

PRODUK DAN JASA [G4-8]


PT Danareksa (Persero) adalah entitas induk dari empat perusahaan penyedia jasa keuangan di bidang pasar modal di Indonesia, dengan beragam produk dan layanan, seperti: jasa penjaminan emisi efek (saham dan obligasi), jasa penasihat keuangan, jasa perantara perdagangan efek, pengelolaan investasi, jasa pembiayaan, serta investasi langsung dan private equity.Dalam memasarkan produk dan layanan tersebut, Danareksa senantiasa menyampaikan informasi produk yang andal dan terpercaya, beserta risiko yang mungkin timbul, menjaga mutu produk sesuai regulasi, melakukan pertemuan dengan nasabah serta memastikan kepuasan nasabah.



continued

PT Danareksa Finance

PT Danareksa Capital

Danareksa Mawar Rotasi Strategis

Danareksa Syariah Saham

Danareksa Anggrek Fleksibel

Danareksa Pharma I 2013

Danareksa Syariah Berimbang

Danareksa Proteksi Dinamis Fleksibel

Danareksa Proteksi Melati Optima XIX

Danareksa Proteksi Pendapatan Maxima IV

Danareksa Proteksi Pendapatan Maxima V

Danareksa Multisectoral Fund

Danareksa Proteksi IV

Danareksa Proteksi Prima II

Danareksa Indeks Syariah

Danareksa Investa Fleksi I

Danareksa Investa Fleksi IV

Danareksa Proteksi Danareksa Proteksi

Danareksa Proteksi Pendapatan Maxima VI

Danareksa BUMN Fund 2013 Infrastruktur 3

Danareksa Proteksi III

Danareksa Proteksi Melati Optima Dollar AS

Danareksa Proteksi VII

Danareksa Proteksi VIII

Danareksa BUMN Fund 2014 Infrastruktur 4

Danareksa Proteksi Syariah I

Danareksa Proteksi Syariah II

Danareksa Proteksi V

Danareksa Proteksi X

Danareksa Proteksi XI

Danareksa Proteksi XII

Danareksa Proteksi XIII


Danareksa Proteksi XVII

Danareksa BUMN Fund 2014 Properti 1

Danareksa Investa Fleksi VI

Danareksa Investa Optima

Danareksa Investa Obligasi Dollar

Danareksa Dana Strategis

Produk Kontrak Investasi Kolektif – Efek Beragun Aset (KIK-EBA)

Danareksa DSMF1- Certificate Class A & B


Danareksa KIK EBA DBTN -01




Sewa Guna Usaha dan Anjak Piutang

Direct Investment

Fund Creation

Financial Advisory

Private Equity

Entitas Anak Produk dan Jasa



WILAYAH KERJA [G4-5, G4-6]


Kantor Pusat

Kantor Pusat

Kantor Cabang / Kemitraan

Kantor Cabang

Kantor Kemitraan

Jakarta

Jumlah SID / Gerai

Jumlah Kantor

Lokasi

Lokasi

7

2

2

2

5

2

3

2

1

1

1

1

1

1

1

1

Jabodetabek

Malang

Bandung

Makassar

Yogyakarta

Surakarta

Semarang

Medan

Palembang

Surabaya

Salatiga

Balikpapan

Denpasar

BSD-Tangerang

Bekasi

Depok



KEANGGOTAAN PADA ASOSIASI PROFESI [G4-16]

Asosiasi Pengelola Reksa Dana Indonesia

Asosiasi Wakil Perantara Pedagang Efek Indonesia

Asosiasi Perusahaan Efek Indonesia

Asosiasi Perusahaan Pembiayaan Indonesia

Indonesia Securities Investor Protection Fund

Kliring Penjaminan Efek Indonesia

Indonesian Corporate Secretary Association

Ikatan Komite Audit Indonesia

Kustodian Sentral Efek Indonesia

Anggota1

Anggota

Anggota

Anggota

Anggota

Anggota2

Anggota

Anggota

Anggota3

Nama Organisasi Status

1 Anggota merangkap Wakil Ketua Bidang Pengembangan Organisasi dan Infrastruktur2 Anggota merangkap Komisaris dan Ketua Komite Audit3 Anggota Komite Kerja Bidang Peraturan



Hingga akhir tahun 2015, pegawai Perseroan berjumlah 378 orang. Mereka terdiri dari 342 pegawai tetap dan 36 pegawai tidak tetap. Penempatan mereka tersebar di Kantor Pusat Jakarta, kantor cabang-kantor cabang di daerah, serta anak perusahaan.

Selain pegawai tetap dan pegawai tidak tetap, PT Danareksa (Persero) juga mempekerjakan pegawai alihdaya, yang dikelola oleh PT Reksasentosa Dinamika (PT RSD). Laporan ini tidak menyertakan informasi terkait dengan pegawai alihdaya.

PROFIL PEGAWAI [G4-10]

Jumlah Pegawai Berdasarkan Status dan Gender [G4-10]

Jumlah Pegawai Tetap Berdasarkan Kelompok Usia dan Gender [G4-10]

Status Kepegawaian

Kelompok Usia

2015

2015

378

342

377

344

377

346

2014

2014

2013

2013

Pria

Pria

Pria

Pria

Pria

Pria

Wanita

Wanita

Wanita

Wanita

Wanita

Wanita

Pegawai Tetap

Pegawai Tidak Tetap

Jumlah

< 20

21 - 30

31 - 40

41 - 50

> 51

Jumlah

188

19

0

37

48

79

24

189

16

0

31

58

81

19

203

15

0

32

59

90

22

154

17

0

44

50

51

9

155

17

0

47

45

51

12

143

16

0

43

39

49

12



Jumlah Pegawai Tetap Berdasarkan Penempatan dan Gender [G4-10]

Jumlah Pegawai Tetap Berdasarkan Tingkat Jabatan dan Gender [G4-10]

Lokasi Penempatan

Tingkat Jabatan

2015

2015

342

342 344 346

2014

2014

2013

2013

Pria

Pria

Pria

Pria

Pria

Pria

Wanita

Wanita

Wanita

Wanita

Wanita

Wanita

Kantor Pusat (Holding)

Kantor Pusat (Anak Perusahaan)

Kantor Cabang

Jumlah

Senior Vice President (SVP)

Vice President (VP)

Assistant Vice President (AVP)

Manager

Assistant Manager

Associate

Jumlah

46

132

10

2

14

47

50

54

21

48

130

11

4

15

46

51

50

23

51

138

14

7

22

46

44

60

24

52

82

20

0

12

20

44

46

32

48

84

23

0

10

20

43

49

33

44

79

20

0

7

20

37

44

35

344 346



Perseroan didukung oleh keberadaan 29 Sentra Investasi Danareksa (SID) atau Gerai yang berlokasi di 11 kota di seluruh Indonesia dan 5 outlet milik mitra PErusahaan EFek non Anggota Bursa (PE non AB). Keberadaan SID dan Gerai ini bersifat mendukung operasional Perseroan di masing-masing daerah, terutama dalam memasarkan produk dan layanan Danareksa, serta menjadi point of contact pertama – sekiranya nasabah memerlukan bantuan dengan produk dan layanan Danareksa, di samping Call Center.

ISO 9001-2008Penerapan Sistem Manajemen Mutu pada PT Danareksa Sekuritas

ISO 9001-2008Penerapan Sistem Manajemen Mutu pada PT Danareksa Investment Management

2014

2014

2017

2017

Kegiatan operasional di Kantor Pusat didukung oleh adanya keberadaan perusahaan rekanan. Masing masing perusahaan rekanan melaksanakan suatu layanan pekerjaan tertentu, di antaranya jasa perawatan, kebersihan gedung dan jasa pengamanan.

Untuk perusahaan jasa pengamanan, Perseroan memastikan 28 (dua puluh delapan) petugas keamanan yang ditempatkan di Kantor Pusat, serta 3 (tiga) orang lagi yang masing-masing ditempatkan di SID Pondok Indah, Mangga Dua dan Kelapa Gading Jakarta, telah memiliki sertifikat dari Kepolisian Negara Republik Indonesia (Polri). Hal ini untuk menjamin bahwa setiap petugas keamanan telah memahami hak asasi manusia dan dapat melaksanakan tugasnya dengan tanggung jawab, serta beretika dalam mengamankan aset Perseroan. [G4-HR7]

Sampai dengan akhir tahun 2015 Perseroan melakukan perubahan struktur organisasi yang berkaitan dengan aktivitas pengembangan usaha. Perubahan tersebut adalah penambahan Divisi Business Planning and Change Management, yang diperlukan khususnya untuk turut menyusun haluan Perusahaan dan mengoptimalkan sistem yang telah ada saat ini.

RANTAI PASOKAN [G4-12] PERUBAHANORGANISASI [G4-13]

SERTIFIKASI [G4-15]

Nama Sertifikasi Tahun Perolehan Masa Berlaku



1. Menyediakan beragam produk dan layanan terbaik untuk memenuhi kebutuhan nasabah.

2. Memberikan solusi melalui pemahaman kebutuhan dan sinergi dengan nasabah.

3. Menjadi perusahaan idaman sebagai tempat bekerja.

4. Memberikan nilai tambah yang optimal bagi seluruh pemangku kepentingan.

Visi dan Misi telah mendapatkan persetujuan Menteri Badan Usaha Milik Negara (BUMN) berdasarkan surat No: S-125/MBU/2014 pada tanggal 11 Maret 2014 tentang Pengesahan Rencana Jangka Panjang Perusahaan (RJPP) PT Danareksa (Persero) Tahun 2014 - 2018.

Sosialisasi Visi, Misi dan Budaya Perusahaan dilakukan di antaranya dengan cara penayangan informasi tersebut melalui website Perusahaan, surat elektronik / email, poster dan temu muka pada saat gathering karyawan.

Dasar Penetapan Budaya Perusahaan :Keputusan Direksi No: KD-38/027/DIR tertanggal 29 Agustus 2014 Tentang Kode Etik Danareksa.

PERUBAHANORGANISASI [G4-13]

BUDAYA - TATA NILAI [G4-56]

Integritas

Kewajaran

Keahlian

Transparansi

Dasar Penetapan Visi dan Misi Perusahaan:SK Direksi No. KD-38/027/DIR tertanggal 29 Agustus 2014

Insan Danareksa dituntut untuk menjunjung tinggi etika, baik dalam menjalankan tugasnya bagi Perusahaan maupun kehidupan pribadinya.

Danareksa akan berupaya bertindak adil dan wajar (fair) kepada Pemegang Saham, insan Danareksa dan Nasabah.

Penanganan Nasabah akan dilakukan oleh Insan Danareksa yang sudah terbukti ahli dalam bidang yang dikelolanya. Keahlian ini menghasilkan layanan yang cepat dan tepat, sesuai keinginan Nasabah dan dengan tanpa mengabaikan kepatuhan pada peraturan perundang-undangan yang berlaku.

Danareksa menjamin pengungkapan informasi materiil dan relevan mengenai kinerja, kondisi keuangan dan informasi lainnya secara jelas, memadai dan tepat waktu, serta mudah diakses oleh pemangku kepentingan sesuai dengan haknya. Prinsip keterbukaan ini tidak mengurangi kewajiban untuk melindungi informasi rahasia mengenai Danareksa dan Nasabah sesuai dengan peraturan perundang-undangan yang berlaku.

Menjadi perusahaan pilihan utama dan terpercaya di bidang jasa keuangan

VISI [G4-56] MISI [G4-56]



Legal & Asset Recovery

Lukman Nur Azis

Pemegang Saham

Komite Audit

Komite Pengelolaan Risiko

Komite Human Capital

Komite Teknologi Informasi

Komite Asset Liability

ProprietarySetiawan Q. Putera

Direct FinancingHasan

Institutional Coverage Origination

Upik Susiyawati

Internal AuditArini Imamawati

Corporate SecretaryFattah Hidayat

TreasuryRika Muzni

Risk Man. & SOPRAM Irwan S. Utama

Accounting & Financial Control

Ahmad Fauzi

Trasury, Prop, Finance Ops

R. Maman S. Juniawan

Purchasing & Procurement

Erdian

General AffairsJenny

DirekturBondan Pristiwandana

Direktur Marciano H. Herman

Direktur Hoesen

Economic ResearchDamhuri Nasution

ComplianceDewi Mulyanti

Human CapitalA.Pawitra Indriati

PT Danareksa SekuritasPT Danareksa Investment

Management

Dewan Komisaris

Direktur UtamaHeru D. Adhiningrat

Pemegang SahamDewan Komisaris danKomite di bawah Dewan Komisaris

Direksi danKomite di bawah Direksi Kepala Divisi Entitas Anak

PT Danareksa Finance PT Danareksa Capital

Business Development &

Change Management(vacant)

STRUKTUR ORGANISASI [G4-34]

Chief EconomistKahlil Rowter


Heru D. Adhiningrat

Direktur Utama


Keberadaan Laporan ini melengkapi Laporan Tahunan 2015 PT Danareksa (Persero), yang berisi informasi terkait pemenuhan aspek-aspek keberlanjutan yaitu kinerja ekonomi, kinerja lingkungan dan kinerja sosial.

S A M B U T A N D I R E K T U R U T A M A


SAMBUTANDIREKTUR UTAMA [G4-1] [G4-2]

Para pemangku kepentingan yang terhormat,

Dengan memanjatkan puji dan syukur ke hadirat Allah SWT, Tuhan Yang Maha Esa, yan atas rahmat dan karunia-Nya, Danareksa telah dapat menyusun dan menerbitkan Laporan Keberlanjutan pertama untuk tahun 2015. Keberadaan Laporan ini melengkapi Laporan Tahunan 2015 PT Danareksa (Persero), yang berisi informasi terkait pemenuhan aspek-aspek keberlanjutan yaitu kinerja ekonomi, kinerja lingkungan dan kinerja sosial.

MenjagaPertumbuhan Usaha

Kinerja ekonomi Perseroan selama tahun 2015 menghadapi banyak faktor eksternal yang dinamis, yakni perlambatan pertumbuhan ekonomi dan ekonomi dunia yang masih dilanda krisis. Pada kondisi demikian, maka menjaga loyalitas nasabah sambil terus mendapatkan kepercayaan dari nasabah baru sangatlah penting. Berbagai strategi harus ditetapkan seiring berkembangnya iklim investasi yang dinamis.

Perseroan selalu berkomitmen untuk melindungi kepentingan nasabah dalam berinvestasi, termasuk perlindungan data nasabah. Danareksa memastikan bahwa semua produk dan layanan yang diterbitkan selalu dilengkapi dengan informasi dan dukungan yang memadai, guna membantu nasabah memahami setiap fitur dan manfaat serta risiko dari produk-produk tersebut.

Perseroan juga terus berupaya meningkatkan pelayanan kepada nasabah melalui penyelenggaraan survei untuk mengetahui tingkat kepuasan maupun untuk mendapatkan masukan dan aspirasi nasabah.

Survei ini secara periodik dilakukan oleh pihak ke tiga independen, dan terakhir diadakan pada tahun 2015 dengan skor 82,10 yang berarti Puas. Dari hasil survei ini diketahui bahwa aspek Layanan menjadi keunggulan Danareksa, namun demikian Produk menjadi aspek yang harus ditingkatkan. Hal ini menjadi tantangan mengingat kian ketatnya persaingan di industri keuangan khususnya Pasar Modal Indonesia.

Pengelolaan produk dan layanan Danareksa dilakukan dengan mengedepankan nasabah.

Semangat kepeloporan yang telah dan terus dilakukan selama ini, termasuk dalam penerbitan Reksa Dana pertama di Indonesia; Reksa Dana berbasis Syariah maupun Reksa Dana berdenominasi dolar Amerika Serikat. Beragam produk dan jasa yang tersedia disesuaikan dengan tujuan investasi dari tujuan yang berbeda-beda dari setiap nasabah.

Menjaga Kelestarian Lingkungan Isu pelestarian lingkungan termasuk fenomena pemanasan global telah menjadi keprihatinan di seluruh dunia. Sektor industri serta kegiatan usaha dituntut memberikan kontribusi positif untuk mengurangi pemanasan global dan menjaga kelestarian lingkungan. Hal ini juga berlaku bagi bidang usaha jasa layanan keuangan, yang menjadi bisnis utama PT Danareksa (Persero).Sebagai sebuah BUMN, Danareksa aktif menjadi agen penjual produk-produk investasi negara, seperti obligasi ritel (ORI), Sukuk Ritel, SBR (Savings Bond Retail) dan sebagainya, yang mana hasil dari investasi ini selain untuk membantu memperkuat APBN juga dipergunakan untuk tujuan pelestarian lingkungan hidup dan pendidikan.

Di samping itu, Perseroan turut menjaga kelestarian lingkungan melalui kebijakan dalam mengurangi volume limbah, yang sebagain besar berbentuk kertas. Danareksa turut pula menjaga keanekaragaman hayati di nusantara, dengan penanaman bibit terumbu karang, penanaman Pohon Bakau (Mangrove) dan pembibitan Sengon Laut.

Indeks Kepuasan Nasabah

82,10



MembangunKesejahteraan Bersama

Danareksa aktif berkontribusi dalam mendukung upaya Pemerintah dalam meningkatkan kesejahteraan masyarakat melalui program-programnya. Sejak tahun 1992, Perseroan telah melaksanakan Program Kemitraan dan Bina Lingkungan (PKBL), serta kegiatan tanggung jawab sosial perusahaan (corporate social responsibility atau CSR).

Total biaya untuk Program Kemitraan pada tahun 2015 mencapai Rp1,8 miliar dengan jumlah penerima manfaat 55 mitra binaan yang merupakan pelaku usaha mikro, kecil, dan menengah (UMKM). Adapun besaran biaya untuk kegiatan Bina Lingkungan sebesar Rp697,55 juta.Sampai akhir tahun 2015 Perseroan telah merealisasikan dana CSR sebesar Rp528,97 juta. Dana tersebut digunakan untuk membiayai berbagai program kegiatan, yang ditujukan untuk mendorong kemandirian ekonomi dan peningkatan kesejahteraan masyarakat.

Perseroan juga memperhatikan kesejahteraan pegawai. Perseroan memberikan perlakuan yang setara kepada pegawai untuk berkarir dan melaksanakan tugasnya secara profesional tanpa diskriminasi - berdasarkan jender, agama, suku atau kekurangan fisik.

Komitmen Untuk Keberlanjutan Masa Mendatang

Di masa mendatang, tuntutan pada pemenuhan aspek-aspek keberlanjutan menjadi hal yang tidak dapat ditawar lagi oleh seluruh pelaku usaha. Keputusan Pemerintah Indonesia untuk ikut mendukung pencapaian dari Tujuan Pembangunan yang Berkelanjutan (Sustainable Development Goals atau SDG), menegaskan pentingnya Perseroan dalam upaya menyikapi berkembangnya isu-isu keberlanjutan di masa mendatang.

Tentu tidaklah mudah mewujudkan hal tersebut, mengingat kegiatan jasa layanan keuangan tidak memberikan pengaruh langsung atas banyaknya isu keberlanjutan yang berkembang. Perseroan dapat menjadikan isu keberlanjutan sebagai tantangan sekaligus peluang bagi pengembangan usaha.

Realisasi BiayaCorporate Social Responsibility

Total Biaya untukKegiatan Bina Lingkungan

Total Biaya untukProgram Kemitraan

Rp528,97juta

Rp697,55juta

Rp1,8miliar



Penutup

Direksi memberikan apresiasi kepada segenap pemangku kepentingan yang telah memberikan dukungan bagi pencapaian Perseroan selama tahun 2015. Direksi juga mengajak semua pemangku kepentingan untuk memperkuat kerjasama dan meningkatkan iklim investasi yang bersih, sehat dan berdaya manfaat. Dengan demikian, komitmen untuk mendukung tercapainya pembangunan yang berkelanjutan akan dapat terwujud.

Dari kiri ke kanan: Bondan Pristiwandana, Marciano H. Herman, Heru D. Adhiningrat, Hoesen

Jakarta, April 2016

Heru D. Adhiningrat

Direktur Utama



TINJAUAN KINERJA2015

KINERJA EKONOMI [G4-EC1]

KINERJA LINGKUNGAN

Pendapatan Usaha

Laba Usaha

Pendapatan Komprehensif Lain

Laba Komprehensif

Pemakaian Air

Pemakaian Kertas

Pemakaian Listrik

Penanaman Terumbu Karang

Penanaman Mangrove

Penanaman Sengon Laut (Albizia chinensis)

602.193

104.464

504.659

78.675

24.555

3.096

52.074

Rp Juta

Rp Juta

Rp Juta

Rp Juta

m3

Rim

KWh

Pulau Badul, Banten

Kepulauan Seribu

Gunung Kidul, Yogyakarta

4.000 bibit

40.000 batangLuas Area 1 Ha

25.000 pohon

Kerjasama dengan WWF (World Wildlife Fund)

Kerjasama dengan kelompok “Transformasi Hijau”

Kerjasama dengan SMEDC UGM (Small & Medium Enterprise Development Center, Universitas Gadjah Mada)

607.225

117.672

96.026

77.360

23.095

3.612

49.725

378.446

43.312

(5.250)

23.089

17.238

3.096

47.042

Uraian

Uraian

Uraian

Satuan

Satuan

Lokasi Jumlah Keterangan

2015

2015

2014

2014

2013

2013

C A P A I A N 2 0 1 5


KINERJA SOSIAL

Jumlah Mitra Binaan

Akumulasi Jumlah Mitra Binaan

Realisasi Dana Tersalur

Akumulasi Realisasi Dana Tersalur

Jumlah Pegawai

Peristiwa Kecelakaan Kerja


Pendidikan

Kesehatan

Lingkungan

Infrastruktur

Pemberdayaan Masyarakat

Bencana Alam

Pelatihan, pemagangan, pemasaran, promosi yang terkait dengan program kemitraan

Jumlah

55

1.346

1.815.000.000

26.960.000.000

378

0

82,10

15.000.000

115.000.000

80.298.750

195.000.000

0

20.000.000

272.250.000

697.548.750

Unit

Unit

Rp

Rp

Orang

Unit

%

36

1.291

1.173.000.000

25.145.000.000

378

0

78,10

0

20.000.000

75.000.000

182.500.000

0

0

0

277.500.000

41

1.255

1.205.000.000

23.972.000.000

377

0

76,09

8.328.281

0

0

0

0

0

0

8.328.281

Uraian

Uraian

Uraian

Uraian

Satuan

Satuan

Satuan

2015

2015

2015

2015

2014

2014

2014

2014

2013

2013

2013

2013

Program Kemitraan

Ketenagakerjaan dan K3

Perlindungan Nasabah (Customer Satisfaction Index)

Program Bina Lingkungan

Jumlah Dana (Rp) Jumlah Dana (Rp) Jumlah Dana (Rp)

C A P A I A N 2 0 1 5


LAPORANKEBERLANJUTANPERTAMA

PT Danareksa (Persero) menerbitkan Laporan Keberlanjutan 2015 untuk pertama kali, yang diterbitkan bersama dan melengkapi Laporan Tahunan 2015. Kedua laporan ini digunakan sebagai materi dalam rapat umum pemegang saham (RUPS) tahun 2016. Periode pelaporan mencakup kinerja keberlanjutan Perseroan dalam jangka waktu 1 Januari hingga 31 Desember 2015, meliputi aspek ekonomi, lingkungan dan sosial. [G4-28] [G4-29]

Seluruh informasi dalam pelaporan berasal dari Kantor Pusat Perseroan. Tidak ada informasi dari kantor cabang. Demikian pula, laporan keuangan bersifat konsolidasian yang mencakup seluruh kinerja ekonomi semua Entitas Anak.

Perseroan akan menerbitkan Laporan Keberlanjutan setiap tahun, bersamaan dengan penerbitan Laporan Tahunan. [G4-17] [G4-30]

PENENTUAN ASPEK MATERIALITAS [G4-18] [G4-19] [G4-20] [G4-21] [G4-23]

Aspek materialitas dalam Laporan ini ditentukan berdasarkan hasil focus group discussion (FGD) tim internal Perseroan pada 2 Maret 2015 di Kantor Pusat Jakarta. Tim internal Perseroan dipimpin oleh Sekretaris Perusahaan sebagai pejabat Perseroan yang diberi wewenang dalam penyusunan Laporan Keberlanjutan. Hasil FGD tim internal dipadukan dengan penilaian pihak eksternal sebanyak 6 orang yang masing-masing mewakili media massa, nasabah, dan pengamat industri keuangan.

Dari proses tersebut diperoleh lima aspek materialitas dalam kategori ‘tinggi’ dan dua aspek dalam kategori ‘sedang’, yang menjadi isi dan informasi utama dalam Laporan Keberlanjutan 2015. Tidak ada pernyataan ulang atas perubahan aspek material maupun batasan laporan, mengingat Laporan ini merupakan yang pertama bagi Perseroan.

L A P O R A N K E B E R L A N J U T A N P E R T A M A


Tingkat Material

Aspek Material

Kantor PusatJakarta

Kantor Cabang

Kategori

Lingkup Pelaporan

Aspek Material Topik Keberlanjutan

Dampak Pada Pemangku Kepentingan

Aspek Material

Batasan Aspek Material [G4-20] [G4-21] [G4-23]


Tinggi

Sedang

Ekonomi

Lingkungan

Sosial

Lingkungan

Sosial

Kinerja Ekonomi

Air

Perlindungan Nasabah

Kemasyarakatan

Pelatihan

Energi

Ketenagakerjaan

Pemerintah

Nasabah

Regulator

PT PEFINDO

Karyawan

Pemerintah

Masyarakat

Karyawan

Nasabah

Regulator

Pemerintah

Masyarakat

Karyawan

Nasabah

Pemerintah

Karyawan

Karyawan

Kinerja Ekonomi

Air

Perlindungan Nasabah

Kemasyarakatan

Pelatihan

Energi

Ketenagakerjaan

Nilai Ekonomi

Dampak Ekonomi Tidak Langsung

Pemakaian Air

Pengelolaan Air Bekas Pakai

Informasi Produk

Kepuasan Nasabah

Perlindungan Nasabah & Keamanan Data

Antikorupsi

Pendidikan dan Pelatihan Karyawan

Penghematan Energi

Fasilitas Bagi Pegawai


TAHAPAN PENENTUAN ISI LAPORAN

Penetapan isi Laporan didasarkan pada Pedoman Penulisan Laporan Keberlanjutan (Sustainability Reporting Guidelines) GRI G4. Pada saat FGD, dilakukan:

Pertama, mengidentifikasi aspek-aspek keberlanjutan yang relevan dengan karakteristik bisnis Perseroan dan menentukan batasan ruang lingkup (boundary) masing-masing aspek.

Kedua, membuat prioritas atas aspek-aspek keberlanjutan yang akan dilaporkan.

Ketiga, melakukan validasi atas aspek material yang telah menjadi prioritas tersebut. Validasi mendapat pengesahan dari Direksi, selaku pejabat tata kelola Perseroan yang bertanggung jawab atas penyusunan dan penerbitan laporan ini. [G4-48]

Keempat, memperhatikan saran dari pemangku kepentingan untuk digunakan sebagai pertimbangan dalam menentukan konten laporan tahun selanjutnya, sesuai dengan prinsip keterlibatan pemangku kepentingan.

LANGKAH 1

IDENTIFIKASILANGKAH 2

PRIORITASI

LANGKAH 4

TELAAH

LANGKAH 3

VALIDASI

Topik >> Aspek >> Pengungkapan Pendekatan Manajemen + Indikator


Tahapan Penentuan Isi Laporan

Konteks Keberlanjutan

Konteks Keberlanjutan

Pelibatan Pemangku Kepentingan


Materialitas Kelengkapan


PENENTUAN ISI DAN KUALITAS LAPORAN

Laporan ini menerapkan prinsip-prinsip penentuan isi dan kualitas laporan, merujuk pada prinsip pelaporan sesuai dengan pedoman G4.

Prinsip Isi Laporan

Keterlibatan Pemangku KepentinganKegiatan FGD telah dilakukan dengan melibatkan pemangku kepentingan internal dan eksternal.

Konteks KeberlanjutanDanareksa menyampaikan informasi terkait kinerja keberlanjutan dengan eksplorasi isu yang relevan dengan kondisi Perseroan, khususnya dalam menjalan usaha yang beretika dan bertanggung jawab.

MaterialitasLaporan menitikberatkan pada penyampaian aspek material yang relevan dengan kinerja Danareksa selama tahun 2015. Setiap aspek material yang disampaikan diyakini akan berdampak signifikan pada pemangku kepentingan.

KelengkapanLaporan menyajikan hasil kinerja yang memberikan representasi wajar dan seimbang atas aspek keberlanjutan yang didukung dengan dokumen pencatatan kinerja yang memadai.

Prinsip Kualitas Laporan

KeseimbanganLaporan menyajikan aspek material kinerja keberlanjutan, berupa capaian maupun tantangan, sehingga laporan tetap transparan dan seimbang. KomparabilitasInformasi penting pada bagian tertentu dalam laporan ini dilengkapi data periode 2013 dan 2014 sebagai pembanding capaian kinerja pada 2015.

AkurasiData kuantitatif maupun kualitatif yang tersaji sudah diverifikasi secara internal sesuai dengan metode atau prosedur yang berlaku di Perseroan.

Ketepatan waktuLaporan disajikan sesuai dengan tahun buku pelaporan kinerja dan dipublikasikan bersama dengan Laporan Tahunan yang digunakan dalam RUPS sebagai materi untuk menentukan keputusan strategis.

Kejelasan Informasi dalam laporan ini disajikan dalam narasi, tabel, diagram dan gambar untuk mempermudah pemahaman pembaca.

Keandalan Pimpinan manajemen terlibat dan menyatakan persetujuan atas semua keandalan informasi dalam laporan ini. Tidak ada pernyataan kembali atas kesalahan saji pada laporan sebelumnya. [G4-22]

Pertanyaan terkait laporan ini dapat ditujukan kepada: [G4-31]

Fattah HidayatSekretaris Perusahaan

Gedung DanareksaJalan Medan Merdeka Selatan 14Jakarta 10110, IndonesiaTelepon : (021) 29-555-777, (021) 29-555-888Faksimili : (021) 350-1712website : www.danareksa.comemail : [email protected]



M E N J A G A P E R T U M B U H A NE K O N O M I N A S I O N A L

[PENGEMBANGAN EKONOMI]

Tahun 2015 adalah tahun perubahan bagi Perseroan. Berbagai paket kebijakan ekonomi yang diterbitkan Pemerintah, menumbuhkan optimisme pada pertumbuhan ekonomi nasional dan meningkatkan geliat usaha, termasuk di bidang Pasar Modal di Indonesia. Dengan pengelolaan bisnis yang optimal, Danareksa berhasil mendapatkan laba bersih 157,16% lebih dari yang telah ditetapkan pada anggaran 2015.


M E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A L M E N C I P T A K A N N I L A I E K O N O M I

MENCIPTAKANNILAI EKONOMI

Dasar Kepentingan

Kinerja ekonomi merupakan dasar keberlanjutan untuk memperkuat kinerja Danareksa.

Kebijakan

Visi dan Misi Perusahaan & Rencana Kerja Anggaran Perusahaan (RKAP), serta Key Performance Indicator (KPI)

Spesifikasi

Menjadi Perusahaan pilihan utama dan terpercaya di bidang jasa keuangan

Komitmen

1. Mengacu pada International Financial Reporting Standard

2. Mengacu pada Pernyataan Standar Akuntansi Keuangan (PSAK) - Revisi 2009 & PSAK lain yang relevan.

3. Mengacu pada Peraturan Otoritas Jasa Keuangan (OJK).

4. Mengacu pada Peraturan Kementerian BUMN

Tanggung Jawab

Direktur Keuangan

Sumber Daya

1. Pengelolaan Sumber Dana sesuai RKAP 2015

2. Adanya sistem akuntansi & budgeting yang mendukung pencatatan kinerja keuangan

3. Auditor independen dari Kantor Purwantono, Sungkoro & Surja, anggota Ernst & Young (EY) International

[G4-DMA]


M E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A LM E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A L M E N C I P T A K A N N I L A I E K O N O M I

KONDISI PEREKONOMIANAMERIKA SERIKAT

Perekonomian Amerika masih dalam masa ekspansi yang terus menunjukkan pertumbuhan positif. Ekspansi ini menciptakan lapangan kerja, sehingga tingkat pengangguran pun terus menurun dari 10% di Oktober 2009 menjadi 5% di Desember 2015.

Perbaikan ekonomi ini, mendorong Bank Sentral Amerika Serikat (The Fed) mulai melakukan normalisasi di akhir tahun 2015 dengan kebijakan menaikkan suku bunga setelah pada tahun 2014, mengakhiri kebijakan Quantitative Easing (QE). Perubahan kebijakan ini menyebabkan volatilitas pasar, baik nilai tukar maupun pasar modal.

Namun kenaikan bunga The Fed tersebut belum tentu berlanjut, mengingat pemulihan ekonomi belum sepenuhnya kuat, inflasi masih rendah dan kondisi ekonomi dunia masih relatif rapuh.

PERKEMBANGAN EKONOMI EROPA

Setelah keluar dari krisis ekonomi tahun 2012, pemulihan ekonomi Eropa kembali melambat sejak triwulan II tahun 2014, akibat krisis geopolitik di Ukraina dan kecenderungan deflasi di kawasan Eropa.

Untuk itu Bank Sentral Eropa (ECB) melonggarkan kebijakan moneter dengan berupa bunga rendah dan Quantitative Easing (QE). Kebijakan moneter yang longgar ini berdampak positif terhadap pasar modal emerging market termasuk Indonesia.

Data makro ekonomi terkini seperti LEI, IKK, EPE dan lainnya mengindikasikan adanya perbaikan pemulihan ekonomi di kawasan Euro, meskipun sempat tertahan ketika terjadi gejolak politik di Yunani pada bulan Juli 2015 yang lalu.

PERKEMBANGAN EKONOMI INDONESIA: SUKU BUNGA DAN INFLASI

Perekonomian Indonesia sepanjang tahun 2015 tumbuh sekitar 4,79% (2014 = 5,02 %). Pada akhir tahun 2015 suku bunga BI berada di 7,50% (2014 = 7,75%). Inflasi pada tahun 2015 berada di level 3,35% (2014 = 8,36%).

Sepanjang tahun 2015, perubahan keputusan kebijakan suku bunga yang dilakukan oleh Bank Indonesia hanya 1 kali yaitu di 17 Februari 2015, dengan menurunkan BI rate sebesar 25 bps menjadi sebesar 7,50%, suku bunga Deposit Facility turun 25 bps menjadi 5,50% dan Lending Facility tetap pada level 8,00% dan berlaku efektif sejak 18 Februari 2015.

Secara kumulatif (Januari – Desember) tahun 2015, inflasi yang terjadi sebesar 3,35%.

Bank Indonesia berpandangan bahwa, dengan persetujuan APBN-P 2015, paket stimulus fiskal dan langkah-langkah kebijakan reformasi struktural yang ditempuh Pemerintah, akan mampu mendorong pertumbuhan ekonomi yang lebih tinggi.


Pelaksanaan PKBL

Prioritas Pemasok UKM

Penanaman Hutan Bakau (Mangrove) di Pulau Rambut

Mengurangi pemakaian kertas

Pengenalan produk pasar modal dengan melakukan edukasi pasar modal terutama melalui gerai-gerai Danareksa di lingkungan beberapa universitas

Pemberian materi perkuliahan yang bertemakan pasar modal

Ekonomi

Lingkungan

Masyarakat

Aspek Bentuk Inisiatif

INVESTASI UNTUK KOMUNITAS [G4-EC8]

Danareksa turut berperan dalam meningkatkan kesejahteraan masyarakat dengan melakukan beberapa kegiatan yang merupakan bagian dari core business Perseroan. Kegiatan yang dilakukan mempertimbangkan aspek peningkatan sistem perekonomian, perbaikan lingkungan dan kontribusi pada kesejahteraan masyarakat.

Bentuk Inisiatif Peningkatan Kesejahteraan Masyarakat

Danareksa melakukan kegiatan Program Kemitraan dan Bina Lingkungan (PKBL) di Jawa Timur, Banten, DKI Jakarta dan Yogyakarta. Total biaya yang disediakan dan disalurkan sebesar Rp2,5 miliar. Biaya tersebut digunakan untuk pembinaan usaha kecil (Program Kemitraan) serta pemberian bantuan bencana alam, pendidikan dan pelatihan, sarana ibadah, sarana dan prasarana umum, peningkatan kesehatan, lingkungan hidup dan pengentasan kemiskinan.

Program kemitraan dilaksanakan oleh Danareksa bekerjasama dengan Lembaga Pemberdayaan Masyarakat. Komunitas yang menjadi sasaran pelaksanaan program kemitraan adalah koperasi, pengrajin dan pedagang kecil. Di samping itu, untuk Program Bina Lingkungan, Perseroan bekerja sama dengan Lembaga Swadaya Masyarakat serta komunitas yang bergerak di bidang lingkungan, agama dan sosial ekonomi.

Pelaksanaan PKBL dikelola Unit PKBL dibawah supervisi Sekretaris Perusahaan (Corporate Secretary) membangun komunikasi dengan para pemangku kepentingan, dan bertanggung jawab kepada Direktur Utama. Pelaksanaan PKBL disampaikan kepada pemangku kepentingan melalui penerbitan Laporan Tahunan PKBL. [G4-35] [G4-36] [G4-37]

1.815.000.000

697.548.750

528.971.204

3.041.519.954

1.173.000.000

277.500.000

540.597.200

1.991.097.200

1.205.000.000

8.328.281

967.601.457

2.180.929.738

Uraian

Program Kemitraan (PK)

Program Bina Lingkungan (BL)

Program CSR

Jumlah

2015 2014 2013

Jumlah Dana Disalurkan pada Program Kemitraan, Bina Lingkungan dan CSR (dalam rupiah penuh)

M E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A L M E N C I P T A K A N N I L A I E K O N O M I


Perseroan senantiasa bertanggung jawab atas setiap produk investasi keuangan dan layanan jasa keuangan di Pasar Modal bagi para nasabah.

TANGGUNG JAWAB PRODUK DAN LAYANAN [G4-PR3]

Semua produk yang diterbitkan Perseroan selalu dilengkapi dengan informasi dalam bentuk prospektus. Keberadaan prospektus akan membantu nasabah mendapatkan informasi tentang keunggulan dan risiko produk. Perseroan selalu menjelaskan secara komprehensif keungulan dan risiko setiap produk agar calon nasabah mendapat informasi lengkap sebelum menentukan dan memutuskan suatu investasi.

Prospektus memuat informasi, diantaranya mengenai lama produk investasi, tata cara berinvestasi, perolehan pengembalian investasi, keunggulan produk, risiko produk, dan lembaga penjamin produk.

Perseroan berkomitmen untuk menyampaikan informasi secara benar dalam setiap prospektus yang diterbitkan.

Hal ini menjadikan Perseroan selama tahun 2015 tidak mendapatkan pengaduan terkait dugaan ketidakbenaran informasi dalam prospektus, baik dari nasabah maupun regulator. [G4-PR4]

Danareksa juga menjadi agen penjual produk-produk obligasi negara yang diterbitkan Pemerintah melalui Kementerian Keuangan, guna membiayai pembangunan infrastruktur, pendidikan dan pengelolaan lingkungan. Produk tersebut adalah Obligasi Ritel Indonesia (ORI), Sukuk Ritel dan Savings Bond Ritel.

PENGELOLAAN RISIKO [G4-2] [G4-14]

Pemantauan risiko atas bisnis Perseroan dilakukan oleh Divisi Risk Management & SOP melalui Enterprise Risk Management (ERM) yang ditetapkan pada tahun 2014. Penerapan ERM mengacu pada pedoman Committee of Sponsoring Organization of the Treadway Commission (COSO), dan ISO 31000. Pengembangan ERM terus dilakukan sejalan dengan perkembangan produk dan cakupan layanan Danareksa.

Untuk memastikan pengendalian risiko, maka kegiatan operasional Perseroan dipantau oleh Divisi Internal Audit yang berkepentingan pada risk based audit, serta Divisi Operasional yang menjalankan kegiatan transaksi sehari-hari sesuai dengan Peraturan OJK nomor 17/POJK.03/ 2014 tentang “Penerapan Manajemen Risiko Terintegrasi bagi Konglomerasi Keuangan”. Pengelolaan risiko dilakukan secara menyeluruh dalam Grup Danareksa, meliputi Entitas Induk dan semua Entitas Anak.

MENJADIKAN NASABAH SEBAGAI PRIORITAS UTAMA [G4-PR5]

Sebagai salah satu perusahaan penyedia jasa keuangan terdepan di Indonesia, Perseroan terus meningkatkan pelayanan kepada nasabah. Setiap tahun Perseroan menyelenggarakan survei untuk mengetahui tingkat kepuasan nasabah, atas produk, layanan dan nilai yang disediakan.

Hasil survei kepuasan nasabah ini terus meningkat dari tahun ke tahun, seperti tampak pada grafik di bawah ini. Pada tahun 2015 survei ini diselenggarakan oleh Frontier Consulting Group dan memberikan hasil Puas dengan skor 82,10. Hasil tersebut menunjukkan bahwa aspek Layanan merupakan kekuatan Perseroan yang diapresiasi nasabah. Sedangkan tingkat kepuasan nasabah akan produk Danareksa tetap tinggi, meskipun skornya sedikit di bawah aspek layanan tersebut.

Meskipun demikian, semangat inovasi pada unit-unit yang berhubungan dengan pengembangan produk terus menyala, untuk selalu menyediakan produk-produk yang sesuai dengan kebutuhan para nasabah yang dinamis, sejalan dengan perkembangan waktu.

MENJAGAKEPERCAYAANNASABAH

2015 2014 2013


M E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A LM E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A L M E N J A G A L O Y A L I T A S N A S A B A H

80

-

60

-

40

-

20

-

0

82,1

0

78,1

0

76,0

9


MENEGAKKAN KODE ETIK

ETIKA DAN INTEGRITAS [G4-56]

Perseroan memiliki Kode Etik yang berisikan sistem nilai, etika bisnis, etika kerja, komitmen, serta penegakan peraturan-peraturan Perusahaan. Kode Etik berlaku bagi Dewan Komisaris, Direksi dan segenap pegawai Perseroan, entitas anak serta afiliasinya dalam menjalankan bisnis dan aktivitas terkait, serta berinteraksi dengan para pemangku kepentingan. Keberadaan Kode Etik dituangkan dalam Keputusan Direksi No: KD-38/027/DIR tanggal 29 Agustus 2014 Tentang Kode Etik Danareksa.

Perseroan melakukan sosialisasi Kode Etik melalui buku saku, situs Perusahaan, distribusi surat elektronik dan media lainnya. Setiap pejabat dan pegawai berkewajiban menandatangani pernyataan kepatuhan terhadap Kode Etik Danareksa. Secara berkala pernyataan kepatuhan tersebut diperbaharui kembali.

SISTEM PELAPORAN PELANGGARAN (WBS) [G4-58]

Penerapan dan pelaksanaan Kode Etik didukung dengan keberadaan sistem pelaporan pelanggaran atau whistleblowing system (WBS). Pemberlakuan WBS mengacu pada Keputusan Bersama Direksi dan Dewan Komisaris No:KD-37/039/DIR dan PER-01/DK-DR/XI/2013, tertanggal 29 November 2013 Tentang Kebijakan Pelaporan Atas Dugaan Penyimpangan PT Danareksa (Persero) dan Entitas Anak.

Penyampaian pelaporan pelanggaran dapat dilakukan dengan surat tertulis yang ditujukan langsung kepada Ombudsman atau surat elektronik dengan alamat: [email protected].

Perseroan memberikan perlindungan kepada semua pihak yang menyampaikan laporan mengenai dugaan terjadinya pelanggaran dan berkomitmen untuk menindaklanjuti laporan yang disampaikan.

Hingga akhir tahun 2015, Perseroan tidak menerima laporan dugaan pelanggaran Kode Etik di lingkungan PT Danareksa (Persero) maupun Entitas Anak.

M E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A L M E N E G A K K A N K O D E E T I K

Uraian tentang pokok-pokok dalam Kode Etik Danareksa disajikan pada Laporan Tahunan 2015 PT Danareksa (Persero).


PERLINDUNGAN NASABAH DAN KEAMANAN DATA TRANSAKSI

Sesuai Peraturan Otoritas Jasa Keuangan (OJK) No: 1/POJK.07/2013 tanggal 26 Juli 2013 Tentang Perlindungan Konsumen Sektor Jasa Keuangan, Danareksa berkewajiban melindungi kepentingan nasabah dalam berinvestasi. Hal ini termasuk pada perlindungan terhadap penggunaan data nasabah.Dalam peraturan OJK tersebut, yang juga telah dilaksanakan oleh Danareksa, Perlindungan Konsumen dengan cakupan perilaku pelaku usaha jasa keuangan di antaranya meliputi: transparansi, perlakuan yang adil, keandalan, kerahasiaan dan keamanan data/ informasi konsumen serta penanganan pengaduan/ penyelesaian sengketa konsumen secara sederhana, cepat dan biaya terjangkau.

Aktivitas pencatatan transaksi saham dan obligasi nasabah di Danareksa dilaksanakan oleh Divisi Capital Market Operation (CMO), sedangkan untuk transaksi Reksa Dana aktivitas ini dilaksanakan oleh Divisi Investment Management Operation (IMO). Kedua divisi ini juga melaksanakan pengelolaan data nasabah, termasuk untuk mengupayakan dengan sungguh-sungguh keamanan data nasabah dari pihak lain.

Secara periodik, divisi CMO dan IMO mengirimkan laporan aktivitas transaksi nasabah. Danareksa menganjurkan para nasabahnya agar mereka

berkenan untuk menerima laporan-laporan tersebut berupa soft copy atau file PDF yang dikirimkan ke alamat email masing-masing nasabah tersebut.

Di samping itu, dalam rangka menjaga keamanan data nasabah, nasabah dapat setiap waktu melihat status, mutasi maupun histori transaksi mereka melalui saluran elektronik (e-channel) Danareksa yang tersedia.

Perseroan juga menyediakan saluran pengaduan bagi setiap nasabah terkait keluhan layanan maupun produk-produk yang dipasarkan, melalui mekanisme [G4-PR4] :

Selama tahun 2015, Perseroan tidak menerima pengaduan maupun keluhan terkait dugaan kebocoran, pencurian maupun penyalahgunaan data nasabah, yang disampaikan oleh nasabah sendiri maupun regulator, misalnya Otoritas Jasa Keuangan dan Bursa Efek Indonesia. [G4-PR8] [G4-PR9]

1500 688

[email protected] [email protected] [email protected]

www.danareksa.com

Call Center

Email

Website

Media Keterangan

M E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A LM E N J A G A P E R T U M B U H A N E K O N O M I N A S I O N A L M E N E G A K K A N K O D E E T I K


M E N J A G AB U M I H I J A U

[PENGELOLAAN LINGKUNGAN]

Danareksa berkomitmen untuk meningkatkan kontribusi positif kepada bumi, di antaranya melalui pengendalian penggunaan air dan limbah kertas, penghematan energi, serta menjaga keanekaragaman hayati.

Danareksa juga mendorong kepedulian nasabah untuk turut melestarikan lingkungan melalui investasi produk-produk seperti Obligasi Negara Ritel (ORI), Sukuk Ritel dan Savings Bond Retail (SBR) yang sebagian keuntungannya dipergunakan untuk dana pemerataan pendidikan dan pelestarian lingkungan.


Dasar Kepentingan

Danareksa berkomitmen untuk meningkatkan efisiensi dalam melaksanakan aktivitas usaha sehari-hari, melalui pengendalian penggunaan air dan limbah kertas, penghematan energi, serta menjaga keanekaragaman hayati.

Danareksa juga mendorong kepedulian nasabah untuk melestarikan lingkungan melalui investasi pada produk-produk seperti Obligasi Negara Ritel (ORI), Sukuk Ritel dan Savings Bond Retail (SBR).

Spesifikasi

Pemanfaatan kertas bekas pakai

MENINGKATKAN EFISIENSI

Komitmen

1. Mengacu pada UU No.32 Tahun 2009 Tentang Perlindungan dan Pengelolaan Lingkungan Hidup

2. Mengacu pada ISO 14001

Target

Meningkatkan kepedulian karyawan dalam penggunaan secara efisien dan efektif dari pemakaian air, kertas, listrik dan sumber daya lainnya.

Pelaksana

Upaya ini dikoordinir oleh Divisi General Affair dan diikuti oleh seluruh karyawan dan manajemen Danareksa.

M E N J A G A B U M I H I J A U M E N I N G K A T K A N E F I S I E N S I

[G4-DMA]


PENGGUNAAN AIR

Air yang digunakan di Kantor Pusat sebagian besar bersumber dari pasokan perusahaan air dan dimanfaatkan untuk keperluan domestik. Hanya sebagian kecil saja kebutuhan air yang bersumber dari air tanah, yang diambil melalui sumur pantek. [G4-EN8]

Pemanfaatan air tanah dengan menggunakan sumur pantek dilakukan sejak tahun 2015 untuk penyiraman tanaman di taman Gedung Danareksa sebagai antisipasi kemarau panjang akibat perubahan iklim. Investasi untuk membuat dan mengoperasikan sumur pantek tidak memberikan pengaruh signifikan terhadap kinerja keuangan Perseroan. [G4-EC2]

Volume air yang digunakan dihitung berdasarkan catatan angka meter pada pipa saluran air dari perusahaan air maupun pompa dangkal. Penghitungan dilakukan untuk masa satu tahun, kecuali untuk pengoperasian sumur pantek yang tidak dihitung karena tidak dilengkapi peralatan meter pengukur.

Air bekas pakai dari keperluan domestik ditampung dalam kolam khusus yang ada di Gedung Danareksa. Kolam tersebut berfungsi sebagai fasilitas pengolahan air dengan metode sederhana. Selanjutnya, air bekas pakai yang telah diolah, dialirkan ke saluran air yang ada di sekitar Kantor Pusat, dan tidak ada yang langsung dialirkan ke badan air. Dengan demikian, tidak ada gangguan terhadap keanekaragaman hayati yang ada di badan air. [G4-EN22]

Adapun air yang digunakan untuk menyiram tanaman di taman Gedung Danareksa, seluruhnya terserap kembali ke dalam tanah. Perseroan memastikan tidak ada air bekas pakai dari kegiatan penyiraman tanaman yang dibuang ke badan air di sekitar Kantor Pusat, sehingga tidak ada gangguan terhadap keanekaragaman hayati. [G4-EN22]

Perusahaan Air

Air Tanah

24.555

N/A

m3

m3 belum dimanfaatkan

23.095 17.238

Sumber Air Satuan 2015 2014 2013

Pemanfaatan Air Berdasar Sumber [G4-EN8]

M E N J A G A B U M I H I J A UM E N J A G A B U M I H I J A U M E N I N G K A T K A N E F I S I E N S I


KONSUMSI DAN PENGHEMATAN ENERGI [G4-EN3, G4-EN6]

Sumber energi utama yang digunakan Perseroan adalah listrik, yang dipasok dari PT PLN (Persero). Banyaknya konsumsi energi dihitung berdasarkan jumlah daya listrik yang digunakan selama satu tahun, dengan mengacu pada catatan angka meter listrik tertera. Daya tersebut kemudian dikonversi dalam satuan energi (GigaJoule) berdasarkan nilai konversi yang mengacu pada tabel GRI 3.1.

Pemakaian air dan listrik pada tahun 2015 mengalami peningkatan dibandingkan tahun 2014. Hal ini disebabkan meningkatnya kegiatan para pegawai di lingkungan Kantor Pusat Perseroan.

Energi lain yang digunakan bersumber dari pemakaian bahan bakar minyak (BBM) sebagai bahan bakar kendaraan operasional. Besaran konsumsi energi dihitung berdasar volume BBM yang terpakai selama satu tahun dan kemudian dikonversi dalam satuan energi (GigaJoule) sesuai nilai konversi pada tabel GRI G3.1.

Total pemakaian BBM kendaraan operasional pada Kantor Pusat pada tahun 2015 mencapai 61.960 liter, atau turun 17,40% dibanding pemakaian BBM tahun 2014 sebesar 75.010 liter. Penurunan ini disebabkan karena pemberlakuan pembatasan pemakaian kendaraan operasional. Faktor lain adalah pengalihan pengelolaan kendaraan operasional dari masing-masing Divisi, menjadi hanya oleh Divisi General Affairs. Dengan demikian, pengawasan pemakaian kendaraan dapat lebih ditingkatkan sehingga lebih efisien.

Sejalan dengan program efisiensi energi yang digalang Pemerintah, selama tahun 2015 Perseroan telah melaksanakan berbagai program penghematan energi, meliputi: [G4-EN6]

1. Mensosialisasikan penghematan penggunaan listrik ke seluruh karyawan

2. Mematikan lampu-lampu yang tidak digunakan pada jam tertentu.

3. Membuat jadwal penggunaan listrik pada mesin-mesin yang menggunakan tenaga listrik.

KWH

GigaJoule

Liter

GigaJoule

52.074

187,47

61.960

1,52

49.725

179,01

75.010

1,87

47.042

169,35

N/A

N/A

Uraian

Uraian

2015

2015

2014

2014

2013

2013

Total Pemakaian Listrik [G4-EN3]

Total Pemakaian BBM Kendaraan Operasional Kantor Pusat Danareksa [G4-EN3]

M E N J A G A B U M I H I J A U M E N I N G K A T K A N E F I S I E N S I


Penanaman Terumbu Karang, Pohon Bakau (Mangrove) dan Sengon Laut

Hingga akhir tahun 2015 Perseroan telah melakukan upaya perbaikan terumbu karang, penanaman Pohon Bakau/ Mangrove (Rhizophora racemosa) dan Sengon Laut (Albizia chinensis): [G4-EN13]

1. Transplantasi terumbu karang dilakukan di Pulau Badul, sebanyak 4.000 bibit

2. Penanaman Pohon Bakau (Mangrove) di area Kepulauan Seribu, dengan jumlah mencapai 40.000 batang atau sekitar 1 Ha.

3. Penanaman Sengon Laut (Albasia sp) di Kabupaten Gunung Kidul, Yogyakarta sebanyak 25.000 batang.

Terumbu karang adalah salah satu komponen utama sumber daya pesisir dan laut, di samping hutan bakau/ mangrove dan padang lamun. Selain sebagai fungsi pariwisata khususnya wisata bahari, terumbu karang juga bermanfaat sebagai tempat hidup ikan dan penahan abrasi pantai yang disebabkan gelombang dan ombak lau serta sebagai salah satu sumber keanekaragaman hayati; di mana Indonesia adalah tempat bagi bagi sekitar 15% terumbu karang dunia, serta kaya akan biota air.

Demikian pula dengan pohon-pohon bakau yang bersatu membentuk hutan bakau, yang bermanfaat sebagai pelindung pesisir.

Danareksa bekerja sama dengan organisasi lingkungan hidup melaksanakan kegiatan-kegiatan di bidang lingkungan seperti pada tabel di halaman ini.

KEANEKARAGAMAN HAYATI

Penanaman Terumbu Karang

Penanaman Mangrove

Penanaman Sengon Laut

Pulau Badul,Banten

Kepulauan SeribuDKI Jakarta


4.000 bibit

40.000 batang Luas Area 1 Ha

25.000 pohon

Kerjasama dengan WWF (World Wild Fund)

Kerjasama dengan Transformasi Hijau

Kerjasama dengan SMEDC UGM (Small & Medium Enterprise Development Center, Universitas Gadjah Mada)

Uraian Lokasi Jumlah (sampai 2015) Keterangan

M E N J A G A B U M I H I J A UM E N J A G A B U M I H I J A U K E A N E K A R A G A M A N H A Y A T I


MENANGANILIMBAH [G4-EN23]

Selain air bekas pakai keperluan domestik, Perseroan juga menghasilkan limbah kertas yang diperoleh dari kegiatan operasional. Volume limbah kertas yang dihasilkan tahun 2015 sebanyak 3.096 rim.

Limbah kertas tersebut dikelola dengan cara :

� Pemakaian kembali kertas yang masih bisa digunakan.

� Daur ulang kertas bekas pakai yang bukan bersifat rahasia. Daur ulang melibatkan pihak ketiga yang memiliki izin dari Kementerian Lingkungan Hidup dan Kehutanan.

� Pemanfaatan sistem administrasi dan dokumentasi secara digital untuk mengurangi pemakaian kertas.

� Menggunakan kornblok dan grassblok untuk penyerapan air dan ramah lingkungan.

Hingga tahun 2015, Perseroan telah dapat mengendalikan pemakaian kertas hingga mengurangi volume limbah kertas yang dihasilkan

Selanjutnya, limbah kertas bekas pakai dikelola dengan cara didaur ulang dengan melibatkan pihak lain sebagai pelaksana. Limbah kertas bekas pakai yang bersifat tidak rahasia, diserahkan kepada pihak yang telah ditunjuk untuk diolah kembali.

Hingga akhir tahun 2015, Perseroan belum melakukan penghitungan besaran volume limbah kertas bekas pakai yang telah didaur ulang oleh pihak yang telah ditunjuk. Danareksa memperkirakan, besaran kertas bekas pakai yang dimanfaatkan pihak yang ditunjuk untuk diolah kembali atau didaur ulang mencapai sekitar 50%.

Rim 3.096 3.612 3.096

Satuan 2015 2014 2013

Total Pemakaian Kertas

+16,67%-14,29%

M E N J A G A B U M I H I J A U M E N A N G A N I L I M B A H


Total Pemakaian Kertas

M E N I N G K AT K A NK O M P E T E N S I

[PENINGKATAN KOMPETENSI SUMBER DAYA MANUSIA]

Sumber daya manusia merupakan aset utama Danareksa. Oleh karenanya, Perseroan berkomitmen meningkatkan kompetensi pegawai melalui pelatihan untuk memberikan pelayanan terbaik.

M E N J A G A B U M I H I J A U


KEBERAGAMANDALAM SATU TUJUAN

Dasar Kepentingan

Kompetensi sumber daya manusia merupakan aset utama Danareksa. Oleh karenanya, Perseroan berkomitmen meningkatkan kompetensi pegawai melalui pelatihan, guna memberikan pelayanan terbaik kepada para nasabah. Perseroan juga senantiasa menjaga suasana kerja yang sehat, nyaman dan aman untuk mencapai hasil kinerja maksimal.

Kebijakan

1. Visi dan Misi Perusahaan2. RKAP dan KPI3. Pakta Integritas4. Perjanjian Kerja Bersama Sumber Daya

1. Dana sesuai RKAP2. Pegawai yang sudah mengikuti

pelatihan3. Fungsi HSEKomitmen

1. Mengacu pada UU No.1 Tahun 1970 tentang Keselamatan Kerja

2. Mengacu pada PP No.50 Tahun 2012 tentang Penerapan K3

3. Mengacu pada OHSAS 18001:2007

Tanggung Jawab

Direktur SDM & Umum

M E N I N G K A T K A N K O M P E T E N S I K E B E R A G A M A N D A L A M S A T U T U J U A N

[G4-DMA]


KETENAGAKERJAAN

Relasi ketenagakerjaan diatur dalam Perjanjian Kerja Bersama (PKB) yang disusun dan disepakati bersama antara manajemen dengan pegawai melalui serikat pekerja, yakni Danareksa Club. Jumlah pegawai yang menjadi anggota serikat pekerja ada 220 orang atau 64% dari total pegawai tetap Perseroan. [G4-HR4] [G4-11]

PKB yang berlaku melindungi segenap pegawai Perseroan. PKB menjadi acuan bersama dalam penyelesaian setiap perselisihan hubungan industrial yang terjadi. Selama tahun 2015, tidak ada pengaduan terkait perselisihan hubungan industrial. [G4-LA11]

Hingga akhir tahun 2015 jumlah pegawai Perseroan sejumlah 378 orang, termasuk 47 orang atau 12,43% pegawai baru. [G4-LA1] [G4-HR5]

Selain itu tercatat ada 43 pegawai atau 11,38% telah meninggalkan Perseroan. Sebagian dari mereka karena memasuki usia pensiun dan sebagian lagi karena berbagai alasan. [G4-LA1]

Perseroan memberikan berbagai tunjangan dan fasilitas, dengan mempertimbangkan status kepegawaian. Fasilitas ini sama untuk semua pegawai yang berada di Kantor Pusat dan kantor cabang. [G4-LA2]

Jumlah Pegawai Baru Tahun 2015 [G4-LA1]

Fasilitas dan Tunjangan Pegawai [G4-LA2]

Jumlah Pegawai Meninggalkan Perseroan Tahun 2015 [G4-LA1]

Penempatan

Latar Belakang

Pria

Pria

Wanita

Wanita

Jumlah

Jumlah

Kantor Pusat

Kantor Cabang

Anak Perusahaan

Jumlah

Pensiun

Mengundurkan Diri

Habis Kontrak

Jumlah

16

0

6

22

3

14

1

18

11

0

14

25

4

18

3

25

27

0

20

47

7

32

4

43

Asuransi Jiwa

Tunjangan Kesehatan

Tunjangan Disabilitas dan Invaliditas

Cuti Kelahiran

Dana Pensiun

Kepemilikan Saham

Tunjangan Hari Raya

Tunjangan Cuti

Tunjangan Duka

Tunjangan Penghargaan Pegawai

Tunjangan Sekretaris

Tunjangan Branch Manager

Ada

Ada

Tidak

Ada

Ada

Tidak

Ada

Ada

Ada

Ada

Ada

Ada

Tidak

Ada

Tidak

Ada

Tidak

Tidak

Ada

Ada

Ada

Tidak

Ada

Ada

Pegawai Tetap Pegawai Tidak Tetap

Jenis Fasilitas dan Tunjangan Status Kepegawaian

M E N I N G K A T K A N K O M P E T E N S IM E N I N G K A T K A N K O M P E T E N S I K E B E R A G A M A N D A L A M S A T U T U J U A N


BERKEMBANGUNTUK KEMAJUAN

Secara berkesinambungan Perseroan terus mengembangkan kompetensi dan keahlian para pegawai melalui penyelenggaraan pelatihan.

Untuk tahun 2015 diselenggarakan total 12.750 jam pelatihan, yang diikuti oleh 216 pegawai perempuan dan 259 pegawai laki-laki pada semua tingkatan manajemen.

Selama tahun 2015, total rata-rata jam pelatihan per karyawan adalah 26,90 jam dengan berbagai pelatihan yang telah dilaksanakan, meliputi Inhouse training khusus IDP (Individual Development Plan), Inhouse training umum, public training dalam negeri dan public training luar negeri. [G4-LA9]

Jumlah Pelatihan Pegawai Berdasarkan Gender [G4-LA9]

Jumlah Pelatihan Pegawai Berdasarkan Jabatan [G4-LA9]

Inhouse Training Khusus IDP

Inhouse Training Umum

Public Training Dalam Negeri

Public Training Luar Negeri

Jumlah

Management Trainee

Officer

Unit Head

Division Head

Direktur

Jumlah

123

67

60

9

259

7

179

35

32

6

259

96

62

57

1

216

6

174

20

14

2

216

7.850

1.814

2.838

280

12.782

1.500

8.250

1.244

1.618

170

12.782

35,84

14,06

24,25

28,00

26,90

115,38

23,37

22,61

35,17

21,25

26,90

Jenis Pelatihan

Tingkat Jabatan

Pegawai Pria

Pegawai Pria

Pegawai Wanita

Pegawai Wanita

Jam Pelatihan

Jam Pelatihan

RerataJam Pelatihan

RerataJam Pelatihan

M E N I N G K A T K A N K O M P E T E N S I B E R K E M B A N G U N T U K K E M A J U A N


Pelatihan juga diberikan kepada pegawai yang akan memasuki masa pensiun pada usia 56 tahun. Sepanjang tahun 2015 tercatat ada 3 pegawai yang telah memasuki masa pensiun dan mendapatkan pelatihan. Materi pelatihan, meliputi manajemen basic cargo & export import dan photography kelas landscape & photoshop. [G4-LA9]

Setiap tahun Perseroan melaksanakan penilaian atas kinerja setiap pegawai. Penilaian dilaksanakan oleh Human Capital melalui mekanisme pencapaian Key Performance Indicator (KPI). Hasil akhir penilaian digunakan untuk menentukan pengembangan karir. [G4-LA11]

SUMBER DAYA MANUSIA SEBAGAI ASET PERUSAHAAN [G4-LA6, G4-LA8]

Perseroan telah memiliki standar kesehatan dan keselamatan kerja (K3) bagi semua pegawai.

Beberapa kebijakan dan langkah yang telah dilakukan untuk mendukung kepatuhan dan pelaksanaan K3, antara lain melakukan pemeriksaan kesehatan (medical check up) secara berkala, memberikan allowance untuk kaca mata, reimburse rawat jalan, dan memberikan asuransi untuk rawat inap.

Komitmen pada penerapan K3 juga diwujudkan dengan mencantumkan pasal-pasal terkait K3 dalam PKB.

Kesungguhan dalam mematuhi dan melaksanakan K3 menjadikan tidak adanya kasus kecelakaan kerja maupun kecelakaan saat bekerja dan penyakit akibat kerja yang fatal selama tahun 2015.

PRAKTIK KEAMANAN [G4-HR7]

Keberadaan pekerja keamanan sangat penting bagi Perseroan, sesuai dengan jenis kegiatan usaha Danareksa. Saat ini semua petugas keamanan merupakan tenaga outsourcing dan 100% telah memiliki sertifikasi kompetensi. Mereka diharapkan memahami dan mampu menegakkan hak asasi manusia dalam menjalankan tugasnya.

Bagi pekerja keamanan yang belum memiliki sertifikat, Perseroan melakukan inisiatif dengan memberikan pendidikan sertifikasi melalui pihak penyedia jasa pelatihan. Biaya pendidikan yang dikeluarkan Perseroan dalam pendidikan sertifikasi akan dibebankan kepada pihak yang menyediakan tenaga outsourcing.

Pengembangan Karir Pegawai Tahun 2015 [G4-LA11]

Uraian Pria Wanita Jumlah

Promosi

Rotasi / Mutasi

Demosi

Jumlah

35

30

0

65

29

42

0

71

64

72

0

136Jamsostek

Asuransi Jiwa dan Kesehatan

Hak Cuti Pegawai

Pasal 27

Pasal 28

Pasal 33

Pasal dalam PKB Aspek K3

M E N I N G K A T K A N K O M P E T E N S IM E N I N G K A T K A N K O M P E T E N S I B E R K E M B A N G U N T U K K E M A J U A N

Aspek K3 Dalam PKB [G4-LA8]


PEMANGKU KEPENTINGAN

Hingga akhir tahun 2015, Perseroan belum melakukan identifikasi pemangku kepentingan secara formal. Namun demikian, keberadaan pemangku kepentingan diidentifikasi atas dasar interaksi yang terbangun selama ini dan adanya kedekatan yang bersifat saling mempengaruhi. [G4-25]

Pendekatan Kepada Pemangku Kepentingan [G4-24] [G4-26] [G4-27]

Rapat Umum Pemegang Saham

Program CSR & PKBL

� Rapat koordinasi� Penyampaian laporan

� Pembentukan Serikat Pekerja

� Pertemuan dengan manajemen

� Pertemuan� Penyampaian laporan� Survei Kepuasan

Pelanggan

Pemegang Saham

Regulator: Otoritas Jasa Keuangan dan Bursa Efek Indonesia

Pegawai

Nasabah

Masyarakat

Minimal dua kali per tahun

Sesuai Kebutuhan

Sesuai Kebutuhan

Minimal satu tahun sekali dalam acara ‘kebersamaan’ atau sesuai kebutuhan

Sesuai Kebutuhan

� Persetujuan Laporan Keuangan� Persetujuan Rencana Kerja dan Anggaran

Perusahaan

� Pengurusan izin usaha dan regulasi di bidang jasa keuangan

� Koordinasi terkait penerbitan obligasi dan surat berharga lain

� Jaminan kebebasan berserikat dan berpendapat� Jaminan kesehatan dan keselamatan kerja� Kesetaraan, kesejahteraan dan kejelasan jenjang

karir

� Informasi kinerja � Pengkinian informasi pasar (market update)� Pengenalan produk baru, Pelayanan kepada

nasabah, dll.

� Bantuan sosial kemasyarakatan� Bantuan pemberdayaan

Metode Pelibatan Frekuensi Pertemuan Topik

P E M A N G K U K E P E N T I N G A N


STRUKTURTATA KELOLA PERUSAHAAN

Sesuai Undang-Undang (UU) No.40 Tahun 2007 Tentang Perseroan Terbatas, struktur badan tata kelola Perseroan terdiri atas organ perusahaan: Rapat Umum Pemegang Saham (RUPS), Dewan Komisaris, dan Direksi. [G4-34]

REMUNERASI DEWAN KOMISARIS DAN DIREKSI

Remunerasi Dewan Komisaris dan Direksi ditetapkan Pemegang Saham berdasarkan usulan Direksi yang telah disetujui Dewan Komisaris, dengan mempertimbangkan kinerja Direksi dan Dewan Komisaris. Remunerasi Dewan Komisaris dan Direksi diltetapkan berdasarkan Peraturan Menteri BUMN No:PER-4/MBU/2014 tanggal 10 Maret 2014 Tentang Pedoman Penetapan Penghasilan Direksi, Dewan Komisaris dan Dewan Pengawas BUMN. Laporan ini belum menyertakan informasi terkait rasio perbandingan remunerasi Dewan Komisaris dan Direksi terhadap rata-rata besaran imbalan jasa pekerjaan yang diterima pegawai. [G4-52, G4-54, G4-55]

UPAYA PENCEGAHAN DAN EVALUASI GCG

Dalam upaya pencegahan dan evaluasi GCG ini, Perseroan menerapkan standar yang berlaku nasional dan internasional. [G4-14, G4-15]

Perseroan memberikan akses kepada Pemegang Saham maupun pemangku kepentingan lain, untuk mendapatkan informasi terkait pelaksanaan tata kelola berkelanjutan[G4-49, G4-50]

ANTI KORUPSI [G4-SO4]

Perseroan mendukung kebijakan Kementerian Badan Usaha Milik Negara (BUMN) atas kewajiban penyampaian Laporan Harta Kekayaan Penyelenggara Negara (LHKPN). Perseroan memastikan tidak ada pejabat Perseroan yang dikenai sangkaan melakukan tindak pidana korupsi, maupun tindak pidana lain terkait ketidakwajaran dan ketidakbenaran informasi dalam LHKPN.

Perseroan juga telah menerapkan larangan gratifikasi, yang diatur dalam SK Direksi No. KD-38/027/DIR Tentang Kode Etik (Code of Conduct) PT Danareksa (Persero). Pengawasan atas pelaksanaan larangan gratifikasi dilaksanakan oleh Fungsi Corporate Secretary dan bertanggung jawab kepada Direksi.

Melalui Fungsi Internal Audit dan Satuan Pengawasan Internal, Perseroan juga melakukan pengawasan dan pemeriksaan terhadap seluruh unit kerja. Dalam pengawasan dan pemeriksaan yang dilakukan selama tahun 2015, diketahui tidak ada fungsi yang rentan atas indikasi pelanggaran wewenang.

TATA KELOLABERKELANJUTAN

Uraian tentang pelaksanaan RUPS dan Struktur Dewan Komisaris, serta Direksi pada tahun 2015, termasuk putusan yang dihasilkan dalam RUPS dan hal lain, disampaikan dalam Laporan Tahunan 2015 PT Danareksa (Persero). [G4-34, G4-38, G4-39, G4-40, G4-43, G4-44]

Uraian tentang remunerasi Dewan Komisaris dan Direksi disampaikan dalam Laporan Tahunan 2015 PT Danareksa (Pesero). [G4-51, G4-53]

Uraian Tata Kelola Perseroan disajikan secara komprehensif pada Laporan Tahunan 2015 atau dapat diakses melalui http://www.danareksa.com/GCG/GCG.html

T A T A K E L O L A B E R K E L A N J U T A NP E M A N G K U K E P E N T I N G A N


REFERENSI SILANG INDEKS ISI GRI G4 DAN LAPORAN TAHUNAN 2015 [G4-32]

Strategi dan Analisis

Profil Organisasi

Aspek Material dan Pembatasan


StandarPengungkapan

Uraian Referensi Silang Sub Bab dalam Laporan Tahunan 2015

Halaman

PENGUNGKAPAN STANDAR UMUM

G4-1

G4-2

G4-3

G4-4

G4-5

G4-6

G4-7

G4-8

G4-9

G4-10

G4-11

G4-12

G4-13

G4-14

G4-15

G4-16

G4-17

G4-18

G4-19

G4-20

G4-21

G4-22

G4-23

G4-24

G4-25

G4-26

G4-27

Pernyataan dari Direksi

Uraian Dampak, Risiko dan Peluang

Nama Organisasi

Merek,Produk, dan Layanan Jasa

Lokasi Kantor Pusat

Jumlah Negara Tempat Beroperasi

Kepemilikan Saham dan Bentuk Hukum

Pasar Terlayani

Skala Organisasi

Jumlah dan Komposisi Pegawai

Pekerja Terlindungi Perjanjian Kerja Bersama (PKB)

Rantai Pasokan Organisasi

Perubahan Signifikan Organisasi

Pendekatan Pencegahan Melalui Manajemen Risiko

Kepatuhan Pada Prinsip-prinsip dan Inisiatif Eksternal

Keanggotaan Dalam Asosiasi

Daftar Entitas

Proses Menentukan Isi Laporan dan Pembatasan

Daftar Aspek Material

Batasan Aspek Material di Dalam Organisasi

Batasan Aspek Material di Luar Organisasi

Pernyataan Kembali

Perubahan Pelaporan Bersifat Signifikan

Daftar Pemangku Kepentingan

Dasar Identifikasi dan Seleksi Pemangku Kepentingan

Proses Pendekatan pada Pemangku Kepentingan

Topik Kunci dan Respon Organisasi

Laporan Direksi

Laporan Direksi, Organ/ Komite Dibawah Direksi

Identitas Perusahaan


Identitas Perusahaan, Jaringan Perusahaan

Jaringan Perusahaan


Bidang Usaha

Identitas Perusahaan, Tinjauan Keuangan

Human Capital

Human Capital

Identitas Perusahaan, Human Capital

N/A

Organ / Komite Dibawah Direksi

Penghargaan dan Sertifikasi

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Sekretaris Perusahaan, Akses Informasi dan Data Perusahaan

N/A

17

17, 31

4

4

4, 8

8

4

6

5

10, 11

43

12

12

31, 47

12, 47

9

22

22

22

22, 23

22, 23

25

22, 23

46

46

46

46

R E F E R E N S I S I L A N G I N D E K S I S I G R I G 4 D A N L A P O R A N T A H U N A N 2 0 1 5


Profil Pelaporan

Tata Kelola

Etika dan Integritas

StandarPengungkapan


Halaman Halaman

G4-28

G4-29

G4-30

G4-31

G4-32

G4-33

G4-34

G4-35

G4-36

G4-37

G4-38

G4-39

G4-40

G4-43

G4-44

G4-48

G4-49

G4-50

G4-51

G4-52

G4-53

G4-54

G4-55

G4-56

G4-58

Periode Pelaporan

Tanggal Penerbitan Laporan Terdahulu

Siklus Pelaporan

Kontak

Indeks Isi GRI

Penjaminan

Struktur Tata Kelola

Pendelegasian Kewenangan Terkait Topik Ekonomi, Lingkungan, dan Sosial

Penunjukan Pejabat Pelaksana Kegiatan Terkait Topik Ekonomi, Lingkungan,dan Sosial

Proses Konsultasi Pejabat Tata Kelola dengan Pemangku Kepentingan

Komposisi Pejabat Tata Kelola

Pejabat Badan Tata Kelola dan Pejabat Eksekutif

Nominasi dan Seleksi Pejabat Tata Kelola

Pengembangan Pengetahuan Terkait Topik Ekonomi, Lingkungan dan Sosial Bagi Pejabat Tata Kelola

Proses Evaluasi Kinerja Pejabat Tata Kelola

Pengesahan Pelaporan

Komunikasi Kepada Pejabat Tata Kelola

Jumlah Pelaporan Kepada Pejabat Tata Kelola dan Solusinya

Kebijakan Remunerasi

Proses Penetapan Remunerasi

Pelibatan Pemangku Kepentingan dalam Penetapan Remunerasi

Rasio Remunerasi

Rasio Persentase Kenaikan Remunerasi

Nilai-nilai, Prinsip, dan Norma Organisasi

Pelaporan Perilaku Tak Beretika/Tak Patuh Hukum

N/A

N/A

N/A

N/A

N/A

N/A

Struktur Organisasi dan Pejabat Senior, Struktur GCG

Tanggung Jawab Sosial Perusahaan Terhadap Masyarakat/ Program Kemitraan dan Bina Lingkungan


Pelaksanaan Rapat Umum Pemegang Saham

Struktur GCG

Struktur GCG

Struktur GCG

Struktur GCG

Struktur GCG

N/A

N/A

N/A

Struktur GCG

Struktur GCG

Struktur GCG

Struktur GCG

Struktur GCG

Visi & Misi, Kode Etik

Sistem Pelaporan Pelanggaran

22

22

22

25

48, 49

49

14, 47

30

30

30

47

47

47

47

47

24

47

47

47

47

47

47

47

13, 32

32

R E F E R E N S I S I L A N G I N D E K S I S I G R I G 4 D A N L A P O R A N T A H U N A N 2 0 1 5R E F E R E N S I S I L A N G I N D E K S I S I G R I G 4 D A N L A P O R A N T A H U N A N 2 0 1 5

Laporan Keberlanjutan ini memilih tingkat pemenuhan aspek material dengan opsi in accordance-core. Oleh karenanya, pilihan indikator disesuaikan dengan aspek material yang telah ditentukan dan ketersediaan data, serta kinerja keberlanjutan. Perseroan belum melakukan penjaminan (assurance) atas Laporan ini. [G4-32, G4-33]

Pemangku kepentingan diharapkan membaca Laporan Tahunan PT Danareksa (Persero) tahun 2015 untuk mendapatkan informasi yang komprehensif dengan merujuk pada halaman referensi Laporan Tahunan dalam tabel di bawah ini. Demikian sebaliknya, Laporan Tahunan diharapkan menyertakan Laporan Keberlanjutan untuk menyediakan informasi, khususnya atas kinerja sosial dan lingkungan.


Aspek Material: Kinerja Ekonomi

Aspek Material: Energi

Aspek Material: Air

Hak Asasi Manusia

Aspek Material: Ketenagakerjaan

Aspek Material: Perlindungan Nasabah

Aspek Material: Kemasyarakatan

StandarPengungkapan


Halaman

G4-DMA

G4-EC1

G4-EC2

G4-EC8

G4-DMA

G4-EN3

G4-EN6

G4-EN8

G4-EN13

G4-EN22

G4-EN23

G4-HR4

G4-HR5

G4-HR7

G4-DMA

G4-LA1

G4-LA2

G4-LA6

G4-LA8

G4-LA9

G4-LA11

G4-PR3

G4-PR4

G4-PR5

G4-PR8

G4-PR9

G4-SO4

Pengungkapan Pendekatan Manajemen

Nilai Ekonomi Langsung Dihasilkan dan Didistribusikan

Implikasi Finansial Akibat Perubahan Iklim

Dampak Ekonomi Tak Langsung


Energi Terkonsumsi di Dalam Perusahaan

Pengurangan Konsumsi Energi

Total Pengambilan Air Berdasarkan Sumber

Perlindungan Atau Restorasi Habitat

Total Air Terbuang Berdasar Kualitas dan Tujuan

Jenis Limbah dan Metode Pengolahannya

Dukungan Pada Kebebasan Berserikat

Pekerja Anak

Tenaga Keamanan Terlatih HAM


Jumlah Pekerja Baru dan Tingkat Turnover

Manfaat untuk Pekerja

Jenis dan Tingkat Kecelakaan Kerja

Topik K3 dalam PKB

Rerata Jam Pelatihan Per Pegawai Per Tahun

Persentase Pegawai Penerima Penilaian Kinerja

Informasi Produk dan Jasa

Jumlah Insiden Ketidaksesuaian Informasi Terkait Produk

Indeks Kepuasan Konsumen

Keluhan Terkait Privasi Pelanggan

Sanksi Atas Ketidakpatuhan Pada Peraturan Produk dan Jasa

Komunikasi dan Pelatihan mengenai Kebijakan dan Prosedur Anti-korupsi

N/A

Tinjauan Keuangan

N/A


N/A

N/A

Tanggung Jawab Sosial Terhadap Lingkungan

N/A

Tanggung Jawab Sosial Terhadap Lingkungan

N/A

N/A

Human Capital

N/A

Human Capital

N/A

Human Capital

Human Capital

Human Capital

N/A

N/A

Human Capital

Tanggung Jawab Sosial Terhadap Konsumen

Tanggung Jawab Sosial Terhadap Konsumen

Human Capital

N/A

N/A

N/A

28

20

37

30

36

38

38

37

39

37

40

43

43

12, 45

42

43

43

45

45

44, 45

43, 45

31

31, 33

31

33

33

47

PENGUNGKAPAN STANDAR KHUSUS

R E F E R E N S I S I L A N G I N D E K S I S I G R I G 4 D A N L A P O R A N T A H U N A N 2 0 1 5


Halaman

APBN-P Anggaran Pendapatan dan Belanja Negara Perubahan

BAPEPAM-LK Badan Pengawas Pasar Modal - Lembaga Keuangan

BBM Bahan Bakar Minyak

BI Bank Indonesia

BUMN Badan Usaha Milik Negara

DKI Daerah Khusus Ibukota

K3 Kesehatan dan Keselamatan Kerja

KIK-EBA Kontrak Investasi Kolektif – Efek Beragun Aset

LHKPN Laporan Harta Kekayaan Penyelenggara Negara

OJK Otoritas Jasa Keuangan

ORI Obligasi Ritel Indonesia

PEFINDO Pemeringkat Efek Indonesia

PKB Perjanjian Kerja Bersama

PKBL Program Kemitraan dan Bina Lingkungan

PLN Pembangkit Listrik Negara

PNBP Penerimaan Negara Bukan Pajak

PP Peraturan Pemerintah

PSAK Pernyataan Standar Akuntansi Keuangan

RJPP Rencana Jangka Panjang Perusahaan

RKAP Rencana Kerja Anggaran Perusahaan

RUPS Rapat Umum Pemegang Saham

SDM Sumber Daya Manusia

SID Sentra Investasi Danareksa

SK Surat Keputusan

UKM Usaha Kecil Menengah

UMKM Usaha Mikro Kecil Menengah

UU Undang-undang

D A F T A R S I N G K A T A N D A N I S T I L A HR E F E R E N S I S I L A N G I N D E K S I S I G R I G 4 D A N L A P O R A N T A H U N A N 2 0 1 5

DAFTAR SINGKATANDAN ISTILAH


Dicetak di kertas Mohawk Superfine Eggshell 118 gram/m2 100% kertas natural, bahan baku terbarukan. 100% daya listrik yang digunakan dalam pembuatan kertas ini sesuai dengan Green-e certified wind energy. Tersertifikasi oleh Rainforest Alliance for FSC (R) standards. Sertifikat nomor RA-COC-000668.

This product is from sustainably managed forest and controlled sources


LEMBARUMPAN BALIK

Laporan ini merupakan Laporan Keberlanjutan 2015 PT Danareksa (Persero), yang memberikan gambaran kinerja keuangan dan keberlanjutan. Kami mengharapkan masukan, kritik dan saran dari Bapak / Ibu / Saudara mengenai Laporan Keberlanjutan ini.

Mohon kirimkan kembali lembar umpan balik kepada :

PT Danareksa (Persero)Gedung DanareksaJalan Medan Merdeka Selatan 14Jakarta 10110, IndonesiaTelepon : (021) 29-555-777, (021) 29-555-888Faksimili : (021) 350-1712email : [email protected] : Fattah Hidayat

Nama (bila berkenan) :

Pekerjaan :

Nama Lembaga / Perusahaan : Email :

Golongan Pemangku Kepentingan :

1. Laporan ini sudah menggambarkan informasi aspek material bagi Perusahaan.

2. Laporan ini sudah menggambarkan informasi positif dan informasi negatif Perusahaan.

3. Laporan ini meningkatkan kepercayaan Anda pada keberlanjutan Perusahaan.

4. Laporan ini mudah dimengerti.

Mohon berikan saran / usul / komentar anda mengenai Laporan Keberlanjutan ini.

5. Aspek material apa yang paling penting bagi anda: (nilai 1=paling penting s/d 7=paling tidak penting)

Setuju

Pemerintah

Setuju

Setuju

Setuju

( ) Kinerja Ekonomi

( ) Air

( ) Perlindungan Nasabah

( ) Kemasyarakatan

( ) Pelatihan

( ) Energi

( ) Ketenagakerjaan

Netral

Masyarakat

Netral

Netral

Netral

Tidak Setuju

Perusahaan LSM Industri Lainnyamohon sebutkan

( )

Tidak Setuju

Tidak Setuju

Tidak Setuju

L E M B A R U M P A N B A L I K

SustainabilityReport2015


Caution Concerning Forward-looking Statements

This report may contain certain plans, projections, strategies and objectives of the Company that are not statements of historical fact and would be treated as “forward-looking statements”. Forward-looking statements are subject to risks and uncertainties that may cause actual events, and the Company’s future results, to be different than expected or indicated by such statements. No assurance can be given that the results anticipated by the Company, or indicated by such forward-looking statements, will be achieved.

Sustainability for Danareksa means consistent efforts to ensure continuous business growth and adequate risk management.

A sustainable business for Danareksa means productive and harmonious synergy with all stakeholders to provide the best services to the customers by always considering the element of safety, ease and convenience in investing with Danareksa.

We embodied our sustainability commitment with various efforts in three main aspects; economy, environment and social. The commitment in environmental aspect is implemented through paper waste management, optimizing use of water and energy, as well as preserving coral reefs and mangrove planting in order to conserve biodiversity.

EMPOWERING SUSTAINABILITY COMMITMENTS

In the midst of global economic uncertainty and the Indonesian Capital Market conditions during 2015, Danareksa managed to record a net profit amounted to 157.16% of the 2015 target.

Publishing the first Sustainability Report is a continued step for Danareksa in delivering the commitment and accountability reporting.

Therefore, the annual report and sustainability report are mutually complementary as comprehensive reports for all stakeholders.

0 2

EMPOWERING SUSTAINABILITY COMMITMENTS

MAINTAINING NATIONAL ECONOMIC GROWTH

[Economic Development]

STAKEHOLDERS

PRESERVINGTHE GREEN EARTH

[Environmental Management]

ENHANCINGCOMPETENCIES

[Human Resources Competence Enhancement]

PT DANAREKSA (PERSERO) IN BRIEF

SUSTAINABLEGOVERNANCE

CROSS REFERENCE OF GRI G4 CONTENT

INDEX AND ANNUAL REPORT 2015

MESSAGE FROM THE PRESIDENT

DIRECTOR

2015 PERFORMANCE OVERVIEW ABBREVIATION

LIST AND GLOSSARY

THE FIRSTSUSTAINABILITY

REPORTFEEDBACK FORM

02 27 46

35

41

04-15 47

48-5016-19

20-21

51

22-25

53

28-30Creating Economic Value

31Maintaining Customer Loyalty

32-33Upholding the Code of Conduct

36-38 Increasing Efficiency

39 Biodiversity

40 Handling Waste

42-43Diversity In One Goal

44-45Developing for Growth

CONTENTS


Company Name [G4-3]

Year of Establishment

Line of Business [G4-4]

Head Office [G4-5]

Legal Form

Shareholding [G4-7]


December 28, 1976

Financial Services

Danareksa BuildingJl. Medan Merdeka Selatan 14Jakarta 10110, IndonesiaTelephone : (021) 29-555-777, (021) 29-555-888Facsimile : (021) 350-1712website : www.danareksa.comemail : [email protected]

Limited Liability Company

Government of The Republic of Indonesia, 100%

PT DANAREKSA (PERSERO)IN BRIEF

P T D A N A R E K S A ( P E R S E R O ) I N B R I E F


Organizational Restructuring;established 3 Subsidiaries:PT Danareksa Sekuritas, PT Danareksa Investment Management & PT Danareksa Finance

PT Danareksa (Persero) was established

EstablishedPT Danareksa Capital

Danareksa was registered and supervised by Financial Services Authority (OJK)

Inauguration of Jakarta Stock Exchange, a symbol of Capital Market reactivation in Indonesia

PT Danareksa introduced PT Semen Cibinong as the first company listed on the exchange

The beginning of Capital Market in Indonesia

History of PT Danareksa (Persero) is closely related to the history of the Indonesian Capital Market, which began in 1912 with the establishment of Batavia Stock Exchange as the pioneer of stock exchange industry in Southeast Asia. Due to the World War II, the exchange was closed and reopened in 1952. Shortly afterward, in 1958, the Stock Exchange was inactive due to lack of transactions. Later, President Soeharto inaugurated the opening of the Jakarta Stock Exchange at Danareksa Building on August 10, 1977, as a symbol of capital market reactivation in Indonesia. The establishment of PT Danareksa (Persero) was based on the resolution of the National Economic Stabilization Board session on December 21, 1976. This resolution was later set out in the Presidential Decree No. 52 of 1976 dated December 27, 1976 on Capital Market. On the same day, Government Regulation No. 25 of 1976 was also issued concerning Capital Investment of the State of Republic of Indonesia for the Establishment of a Limited Liability Company (Persero) “Dana Reksa”. Furthermore, on December 28, 1976, PT Danareksa (Persero) was established based on Notarial Deed No. 74 by Notary Julian Nimrod Siregar gelar Mangaradja Namora, SH.

PT Semen Cibinong was the first company brought by PT Danareksa (Persero) to the exchange in 1977. PT Danareksa (Persero) also issued Danareksa Certificate for PT Semen Cibinong shares worth Rp10,000 per certificate.

In 1992, PT Danareksa (Persero) conducted organization restructuring by establishing three subsidiaries with PT Danareksa (Persero) as the parent company. The three subsidiaries are PT Danareksa Sekuritas, which is engaged in the underwriting, financial advisory and securities brokerage; PT Danareksa Investment Management, which is engaged in fund management (mutual fund) and PT Danareksa Finance, which is engaged in financing sector.

Along with the development of business and customers’ needs, PT Danareksa (Persero) founded PT Danareksa Capital in 2010, with a primary focus on direct investing business. In 2015, PT Danareksa (Persero) has been listed and supervised by the Financial Services Authority (OJK).

Since it was established, PT Danareksa (Persero) never changed the name of the company.


SCALE OF ORGANIZATION [G4-9]

Number of Employees

Number of Branch Offices

Total Revenues

Net Profit

Total Liabilities

Total Equity

378

34

602,193

78,647

2,469,737

1,249,597

People

Unit

Rp Million

Rp Million

Rp Million

Rp Million

378

34

607,225

77,268

2,709,447

3,454,385

377

40

378,446

23,089

1,888,530

2,532,527

Description Unit 2015 2014 2013

DANAREKSA HISTORY

1912 19771976 1992 2010 2015

DECEMBER DECEMBER AUGUST NOVEMBER



PT Danareksa Sekuritas


Macroeconomic Research

Direct Financing

Hedging

Stock Underwriter

Bond Underwriter

Financial Advisor

Stock Brokerage

Bond Brokerage

Stock Research

Bond Research

Customer Financing

Mutual Fund Products

Danareksa Melati Platinum Rupiah

Danareksa Melati Pendapatan Tetap

Danareksa Melati Pendapatan Tetap II

Danareksa Melati Pendapatan Tetap V

Danareksa Gebyar Indonesia II

Danareksa Pendapatan Prima Plus

Danareksa Melati Pendapatan Utama

Danareksa Melati Dollar

Danareksa Melati Premium Dollar

Danareksa Melati Platinum Dollar AS

Danareksa Gebyar Dana Likuid

Danareksa Seruni Pasar Uang II

Danareksa Seruni Pasar Uang III

Danareksa Gebyar Likuid II

Danareksa Seruni Pasar Uang V

Danareksa Seruni Pasar Uang VI

Danareksa Seruni Pasar Uang USD

Danareksa Seruni Pasar Uang USD II


Danareksa Proteksi Stabil

Danareksa Proteksi XVIII

Danareksa Global Gebyar II

Danareksa Mawar

Danareksa Mawar Agresif

Danareksa Mawar Fokus 10

Danareksa Mawar Konsumer 10

Main Entity

Subsidiaries

Products and Services

Products and Services

PRODUCTS AND SERVICES [G4-8]

PT Danareksa (Persero) is the parent compay of four financial service providers in the Indonesian capital market, with various products and services, such as: securities underwriting services (stocks and bonds), financial advisory services, securities brokerage, investment management, financing services, as well as direct investments.

In marketing those products and services, Danareksa always educates the market with reliable product information, including the possible risk. Furthermore, Danareksa also maintains the product quality according to regulations and periodically meet with clients to understand their needs.




continued

PT Danareksa Finance

PT Danareksa Capital

Danareksa Mawar Komoditas 10

Danareksa Mawar Rotasi Strategis

Danareksa Syariah Saham

Danareksa Anggrek Fleksibel

Danareksa Anggrek

Danareksa Syariah Berimbang

Danareksa Proteksi Dinamis Fleksibel

Danareksa Proteksi Melati Optima XIX

Danareksa Proteksi Pendapatan Maxima IV

Danareksa Proteksi Pendapatan Maxima V

Danareksa Proteksi II

Danareksa Proteksi IV

Danareksa Proteksi Prima II

Danareksa Indeks Syariah

Danareksa Investa Fleksi I

Danareksa Investa Fleksi IV

Danareksa Proteksi Danareksa Proteksi

Pendapatan Maxima VI

Danareksa Proteksi III

Danareksa Proteksi Melati Optima Dollar AS

Danareksa Proteksi VII

Danareksa Proteksi VIII

Danareksa Proteksi IX

Danareksa Proteksi Syariah I

Danareksa Proteksi Syariah II

Danareksa Proteksi V

Danareksa Proteksi X

Danareksa Proteksi XI

Danareksa Proteksi XII

Danareksa Proteksi XIII

Danareksa Proteksi XV

Danareksa Proteksi XVII

Danareksa Global Prospektif III

Danareksa Investa Fleksi VI

Danareksa Investa Optima

Danareksa Investa Obligasi Dollar

Danareksa Strategis Dollar

Collective Investment Scheme Product - Asset Backed Securities (KIK-EBA)







Leasing and Factoring

Direct Investment

Fund Creation

Financial Advisory

Private Equity

Subsidiaries Products and Services



WORKING AREA [G4-5, G4-6]

Head Office

Head Office

Branch / Partner Offices

Branch Offices

Partnership Offices

Jakarta

Number of SID/Outlets

Number of Offices

Locations

Locations

7

2

2

2

5

2

3

2

1

1

1

1

1

1

1

1

Jabodetabek

Malang

Bandung

Makassar

Yogyakarta

Surakarta

Semarang

Medan

Palembang

Surabaya

Salatiga

Balikpapan

Denpasar

BSD-Tangerang

Bekasi

Depok



MEMBERSHIP IN PROFESSIONAL ASSOCIATIONS [G4-16]

Indonesia Mutual Fund Managers Association

Association of Indonesian Broker-Dealer Representatives

Association of Indonesian Securities Companies

Indonesian Financial Services Association

Indonesia Securities Investor Protection Fund

Indonesian Clearing and Guarantee Corporation

Indonesian Corporate Secretary Association

Indonesian Institute of Audit Committee

Indonesian Central Securities Depository

Member1

Member

Member

Member

Member

Member2

Member

Member

Member3

Organization Status

1 Member cum Deputy Head of Organizational and Infrastructure Development 2 Member cum Commissioner and Chairman of Audit Committee3 Member of Working Committee for Regulatory Affairs



By the end of 2015, the number of the Company’s employees was 378. They consisted of 342 permanent employees and 36 temporary employees. Their placement are spread at the Jakarta Head Office, branch offices and subsidiaries.

In addition to permanent and temporary employees, PT Danareksa (Persero) utilized third-party employees, which is managed by PT Reksasentosa Dinamika (PT RSD). This report excludes information related to outsourced employees.

EMPLOYEE PROFILE [G4-10]

Number of Employees By Status and Gender [G4-10]

Number of Employees By Age Group and Gender [G4-10]

Employment Status

Age Group

2015

2015

378

342

377

344

377

346

2014

2014

2013

2013

Male

Male

Male

Male

Male

Male

Female

Female

Female

Female

Female

Female

Permanent Employees

Temporary Employees

Total

< 20

21 - 30

31 - 40

41 - 50

> 51

Total

188

19

0

37

48

79

24

189

16

0

31

58

81

19

203

15

0

32

59

90

22

154

17

0

44

50

51

9

155

17

0

47

45

51

12

143

16

0

43

39

49

12



Number of Employees By Status and Gender [G4-10] Number of Employees By Placement and Gender [G4-10]

Number of Employees By Job Rank and Gender [G4-10]

Location of Placements

Job Rank

2015

2015

342

342 344 346

2014

2014

2013

2013

Male

Male

Male

Male

Male

Male

Female

Female

Female

Female

Female

Female

Head Office (Holding)

Head Office (Subsidiary)

Branch Offices

Total

Senior Vice President (SVP)

Vice President (VP)

Assistant Vice President (AVP)

Manager

Assistant Manager

Associate

Total

46

132

10

2

14

47

50

54

21

48

130

11

4

15

46

51

50

23

51

138

14

7

22

46

44

60

24

52

82

20

0

12

20

44

46

32

48

84

23

0

10

20

43

49

33

44

79

20

0

7

20

37

44

35

344 346




The Company is supported by 29 Danareksa Investment Centers (Sentra Investasi Danareksa or SID) and outlets (Gerai) located in 11 cities across Indonesia. The SID and Gerai support the Company’s operations in each region, particularly in Danareksa’s product and service marketing, as well as being the first point of contact – should the customers need assistance regarding Danareksa products and services, aside from Call Center.

ISO 9001-2008On Application of Quality Management System at PT Danareksa Sekuritas

ISO 9001-2008On Application of Quality Management System at PT Danareksa Investment Management

2014

2014

2017

2017

Operational activities at the Head Office are also supported by vendors. Each vendor carries out particular service, including building maintenance and cleaning service, as well as security services.

Especially for security services, the Company ensures 28 security officers stationed at the Head Office and three other officers placed each at SID Pondok Indah, Mangga Dua and Kelapa Gading Jakarta, have been equipped with certificate from the National Police (POLRI). It is necessary to ensure that every security officer has the knowledge of human rights and can carry out their duties with responsibility and ethics in securing the assets of the Company. [G4-HR7]

As of the end of 2015, the Company has made an organizational structure change on business development. The change was the addition of Business Planning & Change Management Division. The division is needed, especially to help determine the direction of the Company, as well as to optimize the current system.

SUPPLY CHAIN [G4-12] ORGANIZATIONALCHANGE [G4-13]

CERTIFICATION [G4-15]

Name of Certification Year of Issuance Validity


ORGANIZATIONALCHANGE [G4-13]


1. Providing various quality financial products and services to fulfill clients’ needs

2. Providing financial solutions to clients with synergy and understanding their requirements

3. To be the employer of choice

4. Providing optimum added values for the stakeholders

The Vision and Mission have been approved by the Minister for State Owned Enterprises (SOEs) through letter No: S-125/MBU/2014 dated March 11, 2014 on the Ratification of the Corporate Long Term Plan (RJPP) of PT Danareksa (Persero) 2014-2018.

The Company’s Vision, Mission and Values are disseminated by relaying the information through the Company website, email, posters and face-to-face during employee gathering.

Basis for the Establishment of Corporate Culture:Board of Directors’ Decree No: KD-38/027/DIR dated August 29, 2014 regarding Danareksa Code of Conduct.

CULTURE - CORE VALUES [G4-56]

Integrity

Fairness

Competence

Transparency

Basis for the Establishment of Company Vision and Mission:Board of Directors’ Decree No. KD-38/027/DIR dated August 29, 2014.

Danareksa personnel are required to uphold ethics, both in carrying out their duties for the Company and in their personal lives.

Danareksa strives to be just and fair to the shareholders, Danareksa personnel, and the customers.

Customer handling shall be performed by Danareksa personnel who are proven to be competent in their respective fields. The competencies will result in fast and appropriate services according to the customer’s need without neglecting compliance with applicable laws and regulations.

Danareksa ensures disclosure of material and relevant information concerning the performance, financial condition, and other information, are clear, adequate, and timely, as well as can be easily accessed by the stakeholders according to their rights. The transparency principle shall not reduce the obligation of protecting confidential information on Danareksa and the customers in accordance with applicable laws and regulations.

To be the preeminent, preferred and trusted institution in the financial services industry

VISION [G4-56] MISSION [G4-56]



Legal & Asset Recovery

Lukman Nur Azis

Shareholders

Audit Committee

Risk Management Committee

Human Capital Committee

Information Technology Committee

Asset Liability Committee

ProprietarySetiawan Q. Putera

Direct FinancingHasan

Institutional Coverage Origination

Upik Susiyawati

Internal AuditArini Imamawati

Corporate SecretaryFattah Hidayat

TreasuryRika Muzni

Risk Man. & SOPRAM Irwan S. Utama

Accounting & Financial Control

Ahmad Fauzi

Trasury, Prop, Finance Ops

R. Maman S. Juniawan

Purchasing & Procurement

Erdian

General AffairsJenny

DirectorBondan Pristiwandana

Director Marciano H. Herman

Director Hoesen

Economic ResearchDamhuri Nasution

ComplianceDewi Mulyanti

Human CapitalA.Pawitra Indriati

PT Danareksa SekuritasPT Danareksa Investment

Management

Board of Commissioners

President DirectorHeru D. Adhiningrat

ShareholdersBoard of Commissioners and Committees under Board of Commissioners

Board of Directors and Committees under Board of Directors

Division Head Subsidiaries

PT Danareksa Finance PT Danareksa Capital

Business Development &

Change Management(vacant)

ORGANIZATIONAL STRUCTURE [G4-34]

Chief EconomistKahlil Rowter


Heru D. Adhiningrat

President Director


This report complements the Annual Report 2015 of PT Danareksa (Persero), which contains information regarding the fulfillment of sustainability aspects, namely economic. environmental and social performance.

M E S S A G E F R O M P R E S I D E N T D I R E C T O R


MESSAGE FROM PRESIDENT DIRECTOR [G4-1] [G4-2]

Dear Stakeholders,

Praise and gratitude be to Allah SWT, God Almighty. Upon His mercy and grace, Danareksa has been able to prepare and publish our first Sustainability Report for the year 2015.

This report complements the 2015 Annual Report of PT Danareksa (Persero), which contains information regarding the compliance with sustainability aspects, namely economic, environmental and social performance.

Maintaining Business Growth

The economic performance of the Company during 2015 faced many dynamic external factors, including slowing economic growth and the world economy that remained in crisis. In such conditions, it was crucial to maintain customer loyalty while continuing the effort to gain the confidence of new customers. Various strategies had to be established in line with the development of a dynamic investment climate.

The Company has always been committed to protecting the customers’ interests in investments, including customer data protection. Danareksa ensured that all issued products and services have been complemented with adequate information and support, to help customers understand every feature, benefit and risk of these products.The Company continued to improve services to customers by conducting surveys to determine the satisfaction level, as well as to gather their feedback and aspirations.

The survey is conducted periodically by an independent third party. The latest survey was conducted in 2015 with a score of 82.10 or ‘Satisfied’. The results of this survey identified that the aspect of ‘Service’ has become Danareksa’s advantage, however the aspect of ‘Product’ needed to be improved. It was a challenge for Danareksa given the increasingly intense competition in the financial services industry, particularly in the Indonesian capital market. Danareksa manages products and services with priority for the customers.

The pioneering spirit that has been in effect so far also manifests itself in the publication of the first mutual funds in Indonesia: sharia-based funds and US Dollar funds. The various available products and services are tailored to each client’s investment objective.

Preserving the Environment The issue of environmental preservation, including global warming phenomenon has become a global concern. The industrial sector and other business activities are required to make positive contributions to reduce global warming and preserving the environment. This also applies to the financial services sector, which is the main business of PT Danareksa (Persero).

As an SOE, Danareksa plays an active role as a sales agent for government investment products, such as retail bonds (ORI), retail sukuk (Islamic bond), SBR (Savings Bond Retail), and others, whereas the income from these investments, in addition to support the the State Budget is also used for environmental preservation and education purposes.

In addition, the Company also participated in preserving the environment through policies in reducing the volume of waste, which is mostly in the form of paper. Danareksa also took part in preserving biodiversity in the archipelago, by planting coral reefs, mangrove and nursery of Albizia chinensis.

Customer Satisfaction Index

82.10



Building Prosperity for All

Danareksa actively contributes in supporting the Government’s efforts to improve the welfare of the community through its programs. Since 1992, the Company has implemented Partnership and Community Development Program (PKBL), as well as the activities of corporate social responsibility (CSR).

Total funds for the Partnership Program reached Rp1.8 billion, with a total of 55 partners as beneficiaries comprising micro, small, and medium enterprises (MSMEs). Meanwhile, the funds for Community Development activities amounted to Rp697.55 million.

Until the end of 2015, the Company also has realized Rp528.97 million in funds for CSR activities. The funds were used to finance the program’s activities, which aimed to support economic independence and improving the community’s welfare.

The Company is also committed to providing welfare benefits to all employees, both in terms of compensation as well as other basic rights. As a professionally managed company, Danareksa provides equal opportunities to every employee to develop a career and eradicate practices of workplace discrimination.

Commitment To Future Sustainability

In the future, the demands on the compliance with sustainability aspects will become mandatory to all businesses. The Government of the Republic of Indonesia’s decision to support the achievement of Sustainable Development Goals (SDGs) reaffirmed the importance for the Company to address development of sustainability issues in the future.

It is not easy to achieve this goal, considering the activities of financial services do not have direct impact on the current sustainability issues. The Company may treat the sustainability issues both as a challenge and an opportunity for business development.

Fund Realization ofCorporate Social Responsibility

Total Funds forCommunity Development

Total Funds forPartnership Program

Rp528.97million

Rp697.55million

Rp1.8billion



Closing

The Board of Directors would like to extend our appreciation to all stakeholders who have given their support for the Company’s achievements in 2015. We would like to invite all stakeholders to strengthen cooperation and create clean, healthy and beneficial investment climate. Thus, the commitment to support the achievement of sustainable development can be realized.

From left to right: Bondan Pristiwandana, Marciano H. Herman, Heru D. Adhiningrat, Hoesen

Jakarta, April 2016

Heru D. Adhiningrat

President Director



PERFORMANCE OVERVIEW2015

ECONOMIC PERFORMANCE [G4-EC1]

ENVIRONMENTAL PERFORMANCE

Operating Revenues

Operating Income

Other Comprehensive Income

Comprehensive Income

Water Consumption

Paper Consumption

Power Consumption

Coral reef planting

Mangrove planting

Albizia chinensis planting

602,193

104,464

504,659

78,675

24,555

3,096

52,074

Rp Million

Rp Million

Rp Million

Rp Million

m3

Ream

KWh

Badul Island, Banten

Thousand Islands


4,000 seeds

40,000 treesLand Area of 1 Ha

25,000 trees

Collaboration with WWF (World Wildlife Fund)

Collaboration with “Transformasi Hijau” community

Collaboration with SMEDC UGM (Small & Medium Enterprise Development Center, Gadjah Mada University)

607,225

117,672

96,026

77,360

23,095

3,612

49,725

378,446

43,312

(5,250)

23,089

17,238

3,096

47,042

Description

Description

Description

Unit

Unit

Location Total Remarks

2015

2015

2014

2014

2013

2013

2 0 1 5 A C H I E V E M E N T S


SOCIAL PERFORMANCE

Number of MSME Partners

Accumulated Number of MSME Partners

Realization of Disbursed Funds

Accumulated Realization of Disbursed Funds

Number of Employees

Workplace Accidents


Education

Health

Environment

Infrastructure

Community Empowerment

Natural Disaster

Training, apprenticeship, marketing, promotions of partnership program

Total

55

1,346

1,815,000,000

26,960,000,000

378

0

82.10

15,000,000

115,000,000

80,298,750

195,000,000

0

20,000,000

272,250,000

697,548,750

Unit

Unit

Rp

Rp

People

Unit

%

36

1,291

1,173,000,000

25,145,000,000

378

0

78.10

0

20,000,000

75,000,000

182,500,000

0

0

0

277,500,000

41

1,255

1,205,000,000

23,972,000,000

377

0

76.09

8,328,281

0

0

0

0

0

0

8,328,281

Description

Description

Description

Description

Unit

Unit

Unit

2015

2015

2015

2015

2014

2014

2014

2014

2013

2013

2013

2013

Partnership Program

Employment and OHS

Customer Protection (Customer Satisfaction Index)

Community Development Program

Amount of Fund (Rp) Amount of Fund (Rp) Amount of Fund (Rp)

2 0 1 5 A C H I E V E M E N T S

* MSME - Micro, Small and Medium Enterprise

* OHS - Occupational Health and Safety


THE FIRSTSUSTAINABILITYREPORT

PT Danareksa (Persero) or Danareksa published the 2015 Sustainability Report for the first time in conjunction with and complement the Annual Report. Both reports are used as materials in the general meeting of shareholders (GMS) in early June 2016. The reporting period covers the sustainability performance of the Company in the period from January 1 to December 31, 2015, covering economic, environmental and social aspects. [G4-28] [G4-29]

All information in this report was collected from the Head Office of the Company. There was no information from the branch offices. The consolidated financial statements covered economic performance of all Subsidiaries.

The Company will publish the Sustainability Report each year, in conjunction with the publication of Annual Report. [G4-17] [G4-30]

DEFINING MATERIALITY ASPECT [G4-18] [G4-19] [G4-20] [G4-21] [G4-23]

Material aspects in this report have been defined based on the results of focus group discussion (FGD) participated by the Company’s internal team on March 2, 2015 at Jakarta Head Office. The Company’s internal team was led by Corporate Secretary as an officer in charge of the Sustainability Report preparation. The FGD results of internal team were combined with assessment from external party consisting of 6 people who represented mass media, customers, and financial industry observers.

The results identified five materiality aspects were in ‘high’ category and two aspects in ‘moderate’ category, which became the main content and information in the Sustainability Report 2015. There was no restatement on change in material aspects and report boundary, considering this is the first report for the Company.

T H E F I R S T S U S T A I N A B I L I T Y R E P O R T


Materiality Level

Material Aspects

Head OfficeJakarta

Branch Offices

Category

Scope of Reporting

Material Aspect Sustainability Topic

Impact on Stakeholders

Material Aspects

Material Aspect Boundaries [G4-20] [G4-21] [G4-23]


High

Moderate

Economy

Environment

Social

Environment

Social

Economic Performance

Water

Customer Protection

Community

Training

Energy

Employment

Government

Customer

Regulator

PT PEFINDO

Employee

Government

Community

Employee

Customer

Regulator

Government

Community

Employee

Customer

Government

Employee

Employee

Economic Performance

Water

Customer Protection

Community

Training

Energy

Employment

Economic value

Indirect Economic Impacts

Water Consumption

Grey Water Treatment

Product Information

Customer Satisfaction

Customer Protection & Data Security

Anti Corruption

Employee Education and Training

Energy Saving

Facilities For Employees


STEPS OF DEFINING REPORT CONTENT

Defining report content is based on the Sustainability Reporting Guidelines of GRI G4. The steps conducted during the FGD are:

Step 1, identifying sustainability aspects that were relevant to the business characteristics of the Company and defining the boundary and scope of each aspect.

Step 2, prioritizing sustainability aspects to be reported.

Step 3, validating the material aspects that have become priority. The validation was approved by the Board of Directors as the Company’s governance official in charge of the preparation and publication of this report. [G4-48]

Step 4, reviewing the advice of stakeholders to be used as consideration in defining the report content next year, in accordance with the principle of stakeholder inclusiveness.

STEP 1

IDENTIFICATIONSTEP 2

PRIORITIZATION

STEP 4

REVIEW

STEP 3

VALIDATION

Topics >> Aspects >> Management Approach Disclosure + Indicators

Steps in Defining Report Content

Sustainability Context

Sustainability Context

Stakeholder Inclusiveness

Stakeholder Inclusiveness

Materiality Completeness



DEFINING REPORT CONTENT AND QUALITY

This report applied the principles of defining the report content and quality in accordance with reporting principles of G4 guidelines.

Report Content Principles

Stakeholders InclusivenessFGD activities have been held with the involvement of internal and external stakeholders.

Sustainability ContextDanareksa has communicated information regarding sustainability performance with exploration of the issues relevant to the Company’s condition, particularly in running the ethical and responsible business.

MaterialityThe report emphasizes on the disclosure of material aspects relevant to the performance of Danareksa during 2015. Every aspect of the material presented is believed to have a significant impact on stakeholders.

CompletenessThe report presents the results of performance that gives fair and balanced representation of sustainability aspects that is supported by adequate documents on the performance.

Report Quality Principles

BalanceThe report presents the material aspects of sustainability performance, in the form of achievements and challenges, to keep the report transparent and balanced. ComparabilityImportant information on specific parts of this report included data from the period 2013 and 2014 as a benchmark for performance achievement in 2015.

AccuracyQuantitative and qualitative data presented in the report has been internally verified in accordance with the methods or procedures applicable in the Company.

TimelinessThe report is presented in accordance with performance reporting fiscal year and published together with the Annual Report that are used at the GMS as the material to make strategic decisions.

Clarity The information in this report is presented in narration, tables, diagrams and graphics to be easier for the readers to understand.

ReliabilityManagement leadership are involved and approved of the reliability of all information in this report. No restatement of errors in presentation in the previous report. [G4-22]

Inquiries related to this report can be addressed to: [G4-31]

Fattah HidayatVP Corporate Secretary

Danareksa BuildingJl. Medan Merdeka Selatan 14Jakarta 10110, IndonesiaTelephone : (021) 29-555-777, (021) 29-555-888Facsimile : (021) 350-1712website : www.danareksa.comemail : [email protected]



M A I N TA I N I N G N AT I O N A L E C O N O M I C G R O W T H

[ECONOMIC DEVELOPMENT]

2015 was a year of change for the Company. Various economic policy packages issued by the Government boosted the optimism for the national economic growth and increased the businesses, including in the capital market in Indonesia. With optimal business management, Danareksa managed to record a net profit of 157.16% of the amount that has been set in the 2015 budget.


M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H C R E A T I N G E C O N O M I C V A L U E

CREATINGECONOMIC VALUE

Reason for Importance

Economic performance is the sustainability foundation to strengthen Danareksa’s performance

Policies

Vision and Mission, Corporate Work Plan & Budget (RKAP), and Key Performance Indicator (KPI)

Specification

To be the preeminent, preferred and trusted institution in the financial services industry

Commitments

1. Referring to International Financial Reporting Standard

2. Referring to Financial Accounting Standard Statement or PSAK (2009 Revision) and other relevant PSAK

3. Referring to Regulations of Financial Service Authority (OJK) and BAPEPAM/LK

4. Referring to Regulations of Ministry of SOEs

Responsibility

Finance Director

Resources

1. Funds in accordance with “RKAP” 2015

2. Availability of an accounting & budgeting system that supports the recording of financial performance

3. Independent auditor of Public Accounting Firm Purwantono, Sungkoro & Surja, member of Ernst & Young (EY) International

[G4-DMA]


M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T HC R E A T I N G E C O N O M I C V A L U E

UNITED STATES ECONOMIC CONDITIONS

The economy in the US remained in a period of expansion that continues to show positive growth. This expansion has created jobs that caused the unemployment rate continue to decline from 10% in October 2009 to 5% in December 2015.

The economic recovery prompted the US Central Bank (The Fed) to make normalization in late 2015 with the policy of raising interest rates after ending the policy of Quantitative Easing (QE) in 2014. This policy change caused market volatility, both in the exchange rates and capital market.

However the Fed’s interest rate increase may not necessarily continue, given the economic recovery has not been fully strong, inflation remains low and the condition of the world economy is still relatively unstable.

EUROPEAN ECONOMIC DEVELOPMENT

After surviving the economic crisis in 2012, European economic recovery slowed since the second quarter of 2014, due to the geopolitical crisis in Ukraine and deflationary tendencies in the European region.

Therefore the European Central Bank (ECB) has loosened its monetary policy in the form of low interest rates and Quantitative Easing (QE). The loose monetary policy has had a positive impact on the capital markets in the emerging markets, including Indonesia.

The most recent macro-economic data such as LEI, IKK, EPE and other indicators showed an improvement in the economic recovery in the European region, after having been once constrained during political turmoil in Greece in July 2015.

INDONESIAN ECONOMIC DEVELOPMENT: INTEREST RATES AND INFLATION

Indonesia’s economy throughout 2015 grew around 4.79% (5.02% in 2014). At the end of 2015, the BI rate was at 7.50% (7.75% in 2014). Inflation in 2015 was at 3.35% (8.36% in 2014).

During 2015, change in interest rate policy decision was only made once by Bank Indonesia on February 17, 2015, by lowering the BI rate by 25 bps to 7.50%, Deposit Facility rate down 25 bps to 5.50% and Lending Facility remained at the level of 8.00% effective from February 18, 2015.

The cumulative inflation (January to December) in 2015 was at 3.35%.

Bank Indonesia believed that the approval of Revised State Budget 2015, fiscal stimulus packages and measures of structural reform policy undertaken by the Government, will be able to spur economic growth.


PKBL Implementation

SME Supplier Priority

Mangrove Planting on Rambut Island

Paper use reduction

Introduction of capital market products through visits to several universities

Lecture on subjects with capital market themes

Economy

Environment

Community

Aspect Form of Initiative

INVESTMENT FOR COMMUNITY [G4-EC8]

Danareksa has been contributing to the community’s welfare improvement by conducting several activities that are part of the Company’s core business. The activities are conducted with considering aspects of economic system improvement, environmental rehabilitation and contribution to the community welfare.

The Company conducted activities of Partnership and Community Development Program (PKBL) in East Java, Banten, Jakarta and Yogyakarta. Total allocated and disbursed funds amounted to Rp2.5 billion. The funds were used for the development of small businesses (Partnership Program) as well as natural disaster relief, education and training, places of worship, public facilities and infrastructure, health promotion, the environment and poverty alleviation.

The partnership program is implemented by the Company in cooperation with the Community Empowerment Organization. The targeted communities in the partnership program implementation are cooperative, artisans and small vendors. In addition, for the Community Development Program, the Company cooperates with Non-Governmental Organizations and communities in environmental, religious and socio-economic fields.

PKBL implementation is managed by PKBL Unit under the supervision of Corporate Secretary who represents the management to establish communication with stakeholders, and reports to the President Director. PKBL implementation is disclosed to the stakeholders by publishing PKBL Annual Report. [G4-35] [G4-36] [G4-37]

1,815,000,000

697,548,750

528,971,204

3,041,519,954

1,173,000,000

277,500,000

540,597,200

1,991,097,200

1,205,000,000

8,328,281

967,601,457

2,180,929,738

Description

Partnership Program (PK)

Community Development Program (BL)

CSR Program

Total

2015 2014 2013

Total Disbursed Funds for Partnership, Community Development and CSR Programs (in full rupiah)

M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H C R E A T I N G E C O N O M I C V A L U E


M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H

The Company has always been responsible for each financial investment product and financial service in the capital market for the customers.

PRODUCT AND SERVICE RESPONSIBILITY [G4-PR3]

All investment products issued by the Company are always complemented with information in the form of prospectus. The prospectus will help customers to get information about the advantages and risks of the product. The Company provides the advantages and risks of each product comprehensively for potential customers to have complete information before determining and making decision on an investment. The prospectus contains information, including on the duration of investment product, investment procedures, return on investment, product advantages, the risk of the product, and the underwriter of the product. The Company is committed to provide accurate information in each prospectus.

As a result, the Company during 2015 did not receive any complaints over suspected misinformation in the prospectus, both from customers and regulator. [G4-PR4]

Danareksa is also the sales agent of investment products issued by the Government, for the financing of infrastructure development, education and environmental management. The products are Indonesian Retail Bonds (ORI), Retail Islamic Bonds (Sukuk) and Savings Bond Retail (SBR).

RISK MANAGEMENT [G4-2] [G4-14]

Risk monitoring on the Company’s business is carried out by the Division of Risk Management & SOP through the Enterprise Risk Management (ERM), established in 2014. The implementation of ERM refers to the guidelines of the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and ISO 31000. The ERM development continues in line with the development of products and service coverage of Danareksa.

To ensure risk control, the Company’s operational activities are monitored by the Internal Audit Division concerning risk based audit, as well as the Division of Operations that carries out daily transactions in accordance with OJK regulation No. 17/POJK.03/2014 on “Implementation of the Integrated Risk Management for Financial Conglomerate”. Risk management is thoroughly conducted within Danareksa Group, including the Parent Company and all subsidiaries.

MAKING CUSTOMER ASTOP PRIORITY [G4-PR5]

As a leading financial services provider in Indonesia, the Company continues to improve services to customers. Each year the Company conducts a survey to determine the level of customer satisfaction on products, services and value provided. The results of customer satisfaction surveys have continued to increase year after year, as shown in the chart below. In 2015, the survey was conducted by Frontier Consulting Group with the result score of 82.10, or ‘Satisfied’. The results indicated that the service aspect was the Company’s strength according to the customers. The level of customer satisfaction on Danareksa products remained high, although the score was slightly below the service aspect. Nevertheless, the spirit of innovation in the units related to product development lives on, to continue providing products that meet the dynamic of customer needs development.

MAINTAINING CUSTOMER LOYALTY

2015 2014 2013


80

-

60

-

40

-

20

-

0

82.1

0

78.1

0

76.0

9

M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T HM A I N T A I N I N G C U S T O M E R L O Y A L T Y


UPHOLDING THE CODE OF CONDUCT

ETHICS AND INTEGRITY [G4-56]

The Company has a Code of Conduct that contains system of values, business ethics, work ethic, commitment, and enforcement of the Company’s rules. The Code of Conduct applies to the Board of Commissioners, Board of Directors and all employees of the Company, its subsidiaries and affiliates in running the business and other activities, as well as interacting with stakeholders. The Code of Conduct was established based on the Board of Directors’ Decree No: KD-38/027/DIR dated August 29, 2014 on Danareksa Code of Conduct.

The Company disseminates the Code of Conduct through booklet, Company website, email distribution and other media. Each official and employee is obliged to sign a statement of compliance with Danareksa Code of Conduct. The compliance statement is periodically renewed.

WHISTLEBLOWING SYSTEM (WBS) [G4-58]

The Code of Conduct application and implementation is supported by the violation reporting system or whistleblowing system (WBS). The establishment of WBS refers to the Joint Decree of the Board of Directors and Board of Commissioners No: KD-37/039/DIR and PER-01/DK-DR/XI/2013, dated November 29, 2013 on Reporting Policy Over Alleged Irregularities of PT Danareksa (Persero) and Subsidiaries.

The report of the violation can be submitted through written letter addressed directly to the Ombudsman or email to the address: [email protected].

The Company provides protection to all whistleblowers that submit reports on alleged violations and is committed to follow up the reports.

Until the end of 2015, the Company did not receive any reports of alleged Code of Conduct violations at PT Danareksa (Persero) and Subsidiaries.

U P H O L D I N G T H E C O D E O F C O N D U C T

Description on the key points of Danareksa Code of Conduct are presented in the Annual Report 2015 of PT Danareksa (Persero).

M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H


UPHOLDING THE CODE OF CONDUCT

U P H O L D I N G T H E C O D E O F C O N D U C TM A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H

CUSTOMER PROTECTION AND TRANSACTIONDATA SECURITY

Pursuant to the Financial Services Authority (OJK) No: 1/POJK.07/2013 on Consumer Protection of Financial Services Sector, the Company is required to protect the customer’s interests in investing. This includes the protection of customer data use.

In the OJK regulation, which have also been implemented by Danareksa, consumer protection on financial service business players’ behavior includes transparency, fair treatment, reliability, confidentiality and security of consumer data/information and the handling of complaints/consumer dispute resolution that is simple, fast and affordable.

Recording activities of the customers’ stock and bond transactions in Danareksa are implemented by the Division of Capital Market Operations (CMO), while recording of transactions in Mutual Funds is implemented by the Division of Investment Management Operations (IMO). Both divisions also carry out the management of customer data, including maintaining the security of customer data from being misused by the other party.

Periodically, CMO and IMO divisions submit customer transaction activity reports. Danareksa advises customers to receive these reports in the form of soft copy or a PDF file that are sent to their respective email addresses.

In addition, to maintain the security of customer data, the customers may at any time view the status, activities and history of their transactions through available electronic channel (e-channel) of Danareksa.

The Company also provides a channel for customer complaints on service and products marketed through the following mechanism [G4-PR4]:

During 2015, the Company did not receive grievances or complaints over alleged leaks, theft or misuse of customer data, submitted by the customers or regulator, such as the Financial Services Authority and the Indonesia Stock Exchange. [G4-PR8] [G4-PR9]

1500 688

[email protected] [email protected] [email protected]

www.danareksa.com

Call Center

Email

Website

Media Description

U P H O L D I N G T H E C O D E O F C O N D U C T M A I N T A I N I N G N A T I O N A L E C O N O M I C G R O W T H


P R E S E R V I N G T H E G R E E N E A R T H[ENVIRONMENTAL MANAGEMENT]

Danareksa is committed to increasing positive contribution to the earth, including through the control of use of water and paper waste , energy saving, and biodiversity preservation.

Danareksa also encourages customer awareness to help preserve the environment through investment products such as Retail Government Bond (ORI), Retail Sukuk and Savings Bond Retail (SBR) with part of the profits are used to fund educational equity and environmental preservation.



Danareksa is committed to increase efficiency in daily business activities through the control of use of water and paper waste, energy saving, and biodiversity preservation.

Danareksa also encourages customer awareness to preserve the environment through investment products such as Retail Government Bond (ORI), Retail Sukuk and Savings Bond Retail (SBR).

Specification

Utilization of used paper

INCREASINGEFFICIENCY

Commitments

1. Referring to Law No. 32 of 2009 regarding Environmental Protection and Management

2. Referring to ISO 14001

Target

Raising employee awareness in efficient and effective use of water, paper, power and other resources.

Executor

This effort is coordinated by the General Affairs Division and followed by all employees and management of Danareksa.

P R E S E R V I N G T H E G R E E N E A R T H I N C R E A S I N G E F F I C I E N C Y

[G4-DMA]


P R E S E R V I N G T H E G R E E N E A R T H

WATER USE

Water used in the Head Office is mostly originated from the water company’s supply and used for domestic purposes. Only a small portion of water is originated from groundwater, which is withdrawn through a drilled well. [G4-EN8]

The use of groundwater using drilled well has been conducted since 2015 for watering the plants in the garden at Danareksa Building in anticipation of long drought due to climate change. Investments to make and operate the drilled well did not give a significant impact on the financial performance of the Company. [G4-EC2]

The volume of water use is calculated based on the recorded figure of meter in the water channel pipe of the water company and shallow pump. The calculation is usually conducted for a period of one year, except for the operation of drilled well because it does not have measuring meter equipment.

Greywater from domestic use is contained in a special pond in Danareksa Building. The pond is used as a water treatment facility with a simple method. The greywater that has been treated, is channeled into sewers that surround the head office, and does not directly discharged into the water bodies. Thus, there were no disturbances to the existing biodiversity in the water bodies. [G4-EN22]

Meanwhile, water used for watering plants in the garden of Danareksa Building, is entirely reabsorbed into the ground. The Company ensures no greywater from watering plants is discharged into water bodies around the Head Office, thus there is no disturbance to biodiversity. [G4-EN22]

Water Company

Groundwater

24,555

N/A

m3

m3 not yet used

23,095 17,238

Water Source Unit 2015 2014 2013

Uses of Water By Source [G4-EN8]

P R E S E R V I N G T H E G R E E N E A R T HI N C R E A S I N G E F F I C I E N C Y


ENERGY CONSUMPTION AND SAVING [G4-EN3, G4-EN6]

The main energy source used by the Company is power supplied by state power company PT PLN (Persero). The energy consumption is calculated based on the power used in one year according to the figure recorded on the power meter. The power amount is then converted into energy unit (gigajoule) based on conversion value according to the GRI 3.1 table.

Water and power consumption in 2015 increased compared to 2014. This was due to increased activities of the employees at the Company’s Head Office.

Another type of energy used by the Company is fuel (BBM) for operational vehicles. The energy consumption is calculated based on the volume of fossil-fuel consumption in a year and then converted into energy unit (gigajoules) based on conversion value according to the GRI 3.1 table.

Total fuel consumption of operational vehicles at the Head Office in 2015 reached 61,960 liters, down 17.40% compared to fuel consumption in 2014 of 75,010 liters. This decrease was due to the implementation of limitations on the use of operational vehicles. Another factor was the transfer of operational vehicle management from each division to the Division of General Affairs. Thus, monitoring of vehicle use can be improved and more efficient.

In line with the Government’s energy efficiency program, during 2015 the Company has implemented various energy saving programs, including: [G4-EN6]

1. Disseminating efficient use of power to all employees

2. Turn off lights when not in use at particular hours.

3. Making a schedule for power use on the machines that use power.

KWH

GigaJoule

Liter

GigaJoule

52,074

187.47

61,960

1.52

49,725

179.01

75,010

1.87

47,042

169.35

N/A

N/A

Description

Description

2015

2015

2014

2014

2013

2013

Total Power Consumption [G4-EN3]

Total Fuel Consumption of Operational Vehicles at Danareksa Head Office [G4-EN3]

P R E S E R V I N G T H E G R E E N E A R T H I N C R E A S I N G E F F I C I E N C Y



Planting of Coral Reefs, Mangrove and Albizia chinensis

By the end of 2015, the Company has made the efforts to rehabilitate coral reefs, Mangrove (Rhizophora racemosa) and Albizia chinensis planting: [G4-EN13]

1. Transplantation of coral reefs on Badul Island with 4,000 seeds

2. Mangrove planting in the area of Thousand Islands, which reached 40,000 trees or in an area of approximately 1 Ha.

3. Albizia chinensis tree planting in Gunung Kidul Regency, Yogyakarta, with a total of 25,000 trees.

Coral reefs are one of the main components of coastal and marine resources, in addition to the mangrove forest and seagrass beds. In addition to their function in tourism, especially marine tourism, coral reefs are also useful as home for fish and barrier from coastal erosion caused by sea tides and waves as well as a source of biodiversity; whereas Indonesia is home to around 15% of the world’s coral reefs, and rich in aquatic biota.

Similarly, the mangroves are amassed to form the mangrove forest, which is useful as coastal protection.

Danareksa in cooperation with environmental organizations carry out activities in the environmental sector as described in the table on this page.

BIODIVERSITY

Coral reef planting

Mangrove planting

Albizia chinensis tree planting

Badul Island,Banten

Thousand Islands


4,000 seeds

40,000 trees Land Area of 1 Ha

25,000 trees

Collaboration with WWF (World Wildlife Fund)

Collaboration with Transformasi Hijau community

Collaboration with SMEDC UGM(Small & Medium Enterprise Development Center, Gadjah Mada University)

Descriptions Locations Total (up to 2015) Remarks

P R E S E R V I N G T H E G R E E N E A R T HB I O D I V E R S I T Y


HANDLINGWASTE [G4-EN23]

In addition to the greywater from domestic uses, the Company also produces paper waste from operating activities. The volume of paper waste generated by the Company in 2015 was 3,096 reams.

Paper waste is managed in the following methods:

� Utilization of paper that can be reused.

� Recycling of used non-confidential paper. Recycling involved a third party who has the permit from the Ministry of Environment and Forestry.

� Making use of digital administration and documentation system to reduce paper use.

� Using concrete block and grass block for water infiltration and environmentally friendly use.

Until 2015, the Company has managed to control the use of paper that resulted in reduced volume of generated paper waste.

The waste of used paper is managed through recycling by involving other party as the operator. The waste of used non-confidential paper is sent to designated party for recycling.

By the end of 2015, the Company had not calculated the volume of used paper waste that has been recycled by the designated third party. Danareksa estimated the recycled used paper reached approximately 50%.

Ream 3,096 3,612 3,096

Unit 2015 2014 2013

Total Use of Paper

+16.67%-14.29%

P R E S E R V I N G T H E G R E E N E A R T H H A N D L I N G W A S T E


Total Use of Paper


E N H A N C I N GC O M P E T E N C I E S

[HUMAN RESOURCES COMPETENCE MANAGEMENT]

Human resources are the main assets of Danareksa. Accordingly, the Company is committed to improving employee competencies through training to provide the best services.


DIVERSITY IN ONE GOAL


Competent human resources are major asset for Danareksa. Therefore, the Company is committed to enhancing the competencies of employees through training, in order to provide the best services to the customers. The Company also continues to maintain a healthy, convenient and safe working atmosphere to achieve maximum performance.

Policies

1. Company Vision and Mission2. Corporate Annual Plan & Budget

and Key Performance Indicator3. Integrity Pact4. Collective Labor Agreement

Resources

1. Funds in accordance with Corporate Annual Plan & Budget

2. Employees who have undergone training

3. Health, Safety and Environment Function

Commitments

1. Referring to Law No.1 of 1970 regarding Occupational Safety

2. Referring to Government Regulation No.50 of 2012 regarding OHS Implementation

3. Referring to OHSAS 18001:2007

Responsibility

Human Capital & General Affairs Director

E N H A N C I N G C O M P E T E N C I E S D I V E R S I T Y I N O N E G O A L

[G4-DMA]


E N H A N C I N G C O M P E T E N C I E S

EMPLOYMENT

Employment relation is stipulated in the Collective Labor Agreement (PKB), which is prepared and agreed upon by the management and employees through Labor Union, referred to as Danareksa Club. The number of employees who become union members is 220 people or 64% of total permanent employees of the Company. [G4-HR4] [G4-11]

The PKB shall protect all employees of the Company. PKB is used as common reference in the resolution of any industrial dispute. During 2015, there were no complaints over industrial dispute. [G4-LA11]

By the end of 2015, the number of employees of the Company was 378 people, including 47 new employees or 12.43% of total employees. [G4-LA1]

[G4-HR5]

In addition there were 43 employees or 11.38% of total employees have left the Company. Most of them were due to retirement, while the remainders were due to various reasons. [G4-LA1]

The Company provides various benefits and facilities according to the employment status. All employees at the Head Office and branch offices receive the same facilities. [G4-LA2]

Total New Employees in 2015 [G4-LA1]

Employee Facilities and Benefits [G4-LA2]

Number of Employees Leaving the Company in 2015 [G4-LA1]

Placement

Reason

Male

Male

Female

Female

Total

Total

Head Office

Branch Office

Subsidiaries

Total

Retirement

Resignation

End of Contract

Total

16

0

6

22

3

14

1

18

11

0

14

25

4

18

3

25

27

0

20

47

7

32

4

43

Life Insurance

Health Benefit

Disability and Invalidity Allowance

Maternity Leave

Pension Fund

Stock Option

Religious Holiday Allowance

Leave Allowance

Bereavement Allowance

Employee Recognition Allowance

Secretary Allowance

Branch Manager Allowance

Available

Available

N/A

Available

Available

N/A

Available

Available

Available

Available

Available

Available

N/A

Available

N/A

Available

N/A

N/A

Available

Available

Available

N/A

Available

Available

Permanent Employees Non-Permanent Employees

Type of Facility and Benefit Employment Status

E N H A N C I N G C O M P E T E N C I E SD I V E R S I T Y I N O N E G O A L


DEVELOPINGFOR GROWTH

The Company continuously develops competencies and skills of employees through training programs.

In 2015 a total of 12,750 hours of training have been implemented, participated by 216 female employees and 259 male employees at all levels of management.

During 2015, total average training hours per employee was 26.90 hours with various training programs that have been implemented, including special inhouse training of IDP (Individual Development Plan), general inhouse training, domestic public training and overseas public training. [G4-LA9]

Number of Employee Training By Gender [G4-LA9]

Number of Employee Training By Position [G4-LA9]

IDP Special Inhouse Training

General Inhouse Training

Domestic Public Training

Overseas Public Training

Total

Management Trainee

Officer

Unit Head

Division Head

Director

Total

123

67

60

9

259

7

179

35

32

6

259

96

62

57

1

216

6

174

20

14

2

216

7,850

1,814

2,838

280

12,782

1,500

8,250

1,244

1,618

170

12,782

35.84

14.06

24.25

28.00

26.90

115.38

23.37

22.61

35.17

21.25

26.90

Training Type

Job Rank

Male Employee

Male Employee

FemaleEmployee

FemaleEmployee

TrainingHours

TrainingHours

Average Training Hours

Average Training Hours

D E V E L O P I N G F O R G R O W T HE N H A N C I N G C O M P E T E N C I E S



Training is also provided to employees who will reach the retirement age of 56 years old. In 2015, there were three employees who have retired and received training. The training materials included management of basic cargo and export & import, as well as photography classes on landscape & photoshop. [G4-LA9]

Each year the Company performs an assessment on the performance of each employee. The assessment is conducted by the Human Capital Division through the achievement of Key Performance Indicators (KPI). The final results of assessment are used to determine the employees’ career development. [G4-LA11]

HUMAN RESOURCES AS COMPANY ASSET [G4-LA6, G4-LA8]

The Company has established occupational health and safety (OHS) standard for all employees.

Some of the policies and measures that have been taken to support OHS compliance and implementation, including regular medical check up, allowance for glasses, reimbursement for outpatient care, and insurance for hospitalization.

The commitment to OHS implementation is also realized by including OHS-related clauses in PKB.

The OHS compliance and implementation has prevented the Company from facing cases of fatal workplace accidents and occupational diseases during 2015.

SECURITY PRACTICES [G4-HR7]

Security officers are very important for the Company due to the type of business activities of Danareksa. Currently all security officers are outsourced personnel and 100% have received certification of competence. They are expected to be aware and capable of upholding human rights in carrying out their duties.

The security officers who do not have a certificate, the Company has an initiative to provide certification education through training providers. The Company’s spending for the certification education expenses will be borne by outsourcing agency.

Employee Career Development 2015[G4-LA11]

Description Male Female Total

Promotion

Rotation/Transfer

Demotion

Total

35

30

0

65

29

42

0

71

64

72

0

136

BPJS Employment

Life and Health Insurance

Employee Leave Rights

Article 27

Article 28

Article 33

Articles in PKB OHS Aspects

D E V E L O P I N G F O R G R O W T H

OHS Aspects in PKB [G4-LA8]



STAKEHOLDERS

By the end of 2015, the Company has not formally conducted stakeholder identification. However, the stakeholders have been identified on the basis of interaction that has been built over time and the proximity that is mutually influential. [G4-25]

Approach To Stakeholders [G4-24] [G4-26] [G4-27]

General Meeting of Shareholders

CSR & PKBL Programs

� Coordination meeting� Submission of reports

� Establishment of Labor Union� Meeting with

management

� Gatherings� Delivery of reports� Customer Satisfaction

Survey

Shareholders

Regulators: Financial Services Authority and Indonesia Stock Exchange

Employees

Customers

Community

At least twice a year

As Required

As Required

At least once a year during gathering or as required

As Required

� Approval of Financial Statements� Approval of Corporate Work Plan and Budget

� Processing business license and regulation in financial services

� Coordination related to the issuance of bonds and other securities

� Guarantee of freedom of association and speech� Occupational health and safety assurance� Equality, welfare and clarity on career path

� Performance information� Market update � Introduction of new products, services to

customers

� Social and community assistance� Empowerment assistance

Engagement Method Meeting Frequency Topics

S T A K E H O L D E R S


S T A K E H O L D E R S

CORPORATE GOVERNANCESTRUCTURE

In accordance with Law (UU) No.40 of 2007 regarding Limited Liability Company, the governance structure of the Company consists of the General Meeting of Shareholders (GMS), the Board of Commissioners and Board of Directors. [G4-34]

BOC AND BOD REMUNERATION

Remuneration of the Board of Commissioners and Board of Directors is determined by the Shareholders based on the Board of Directors’ proposals with approval from the Board of Commissioners, taking into account the performance of the Board of Directors and Board of Commissioners. The remuneration is set based on Minister for SOEs Regulation No. PER-4/MBU/ 2014 dated March 10, 2014 on Guidance for Remuneration Determination of Board of Directors, Board of Commissioners and Advisory Board of SOEs. This report did not include information on remuneration ratio of the Board of Commissioners and Board of Directors to the average amount of compensation received by employees. [G4-52, G4-54, G4-55]

PREVENTION EFFORT AND GCG EVALUATION

In the prevention effort and evaluation of GCG, the Company adopted the national and international standards. [G4-14, G4-15]

The Company provides access to shareholders and other stakeholders, to obtain information on the implementation of sustainable governance. [G4-49, G4-50]

ANTI CORRUPTION [G4-SO4]

The Company supports the policy of the Ministry of State-Owned Enterprises (SOEs) on the obligation to submit Wealth Report of State Officials (LHKPN). The Company ensures none of the Company’s officials is charged with suspicion of committing corruption, and other crimes related to invalid and untruthful information in LHKPN.

The Company has also applied the gratification prohibition, which is stipulated in the Decree of Board of Directors No. KD-38/027/DIR on the Code of Conduct of PT Danareksa (Persero). Supervision over gratification prohibition is carried out by the Corporate Secretary Function and reports to the Board of Directors.

Through the Internal Audit Function and the Internal Audit Unit, the Company also conducts supervision and examination to all units. The results of supervision and examination conducted during 2015, found no functions were prone to indication of abuse of authority.

SUSTAINABLEGOVERNANCE

Description of GMS implementation and the Structure of the Board of Commissioners and Board of Directors in 2015, including the resolutions of GMS and other matters, are presented in 2015 Annual Report of PT Danareksa (Persero). [G4-34, G4-38, G4-39, G4-40, G4-43, G4-44]

Description of remuneration of the Board of Commissioners and Board of Directors is presented in 2015 Annual Report of PT Danareksa (Persero). [G4-51, G4-53]

Description of Corporate Governance is presented comprehensively in the Annual Report 2015, or can be accessed via :http://www.danareksa.com/GCG/GCG.html

S U S T A I N A B L E G O V E R N A N C E


CROSS REFERENCE OF GRI G4 CONTENT INDEX AND ANNUAL REPORT 2015 [G4-32]

Strategy and Analysis

Organizational Profile

Material Aspects and Boundaries

Stakeholder Engagement

StandardDisclosure

Description Cross Reference of Sub-chapter in the Annual Report 2015

Page(s) in English Section

GENERAL STANDARD DISCLOSURE

G4-1

G4-2

G4-3

G4-4

G4-5

G4-6

G4-7

G4-8

G4-9

G4-10

G4-11

G4-12

G4-13

G4-14

G4-15

G4-16

G4-17

G4-18

G4-19

G4-20

G4-21

G4-22

G4-23

G4-24

G4-25

G4-26

G4-27

Statement from the Board of Directors

Description of Key Impacts, Risks, and Opportunities

Name of the Organization

Brands, Products, and Services

Location of Headquarters

Number of Countries Where the Organization Operates

Shareholding and Legal Form

Markets Served

Scale of Organization

Number and Composition of Employees

Employee Protected under Collective Labor Agreement (PKB)

Organization’s Supply Chain

Organization’s Significant Changes

Precautionary Approach through Risk Management

Compliance with External Principles and Initiatives

Membership in Associations

List of Entities

Process for Defining Report Content andBoundaries

List of Material Aspects

Boundary of Material Aspects within the Organization

Boundary of Material Aspects Outside the Organization

Restatement

Significant Changes of Reporting

List of Stakeholders

Basis for Identification and Selection ofStakeholders

Process of Approach to Stakeholders

Key Topics and Response of the Organization

Board of Directors Report

Board of Directors Report, Organ/Committee Under BOD

Company’s Identity


Company’s Identity, Company’s Network

Company’s Network


Line of Business

Company’s Identity, Financial Review

Human Capital

Human Capital

Company’s Identity, Human Capital

N/A

Organ/Committee Under BOD

Awards and Certifications

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Corporate Secretary, Access to the Company’s Data and Information

N/A

17

17, 31

4

4

4, 8

8

4

6

5

10, 11

43

12

12

31, 47

12, 47

9

22

22

22

22, 23

22, 23

25

22, 23

46

46

46

46

C R O S S R E F E R E N C E O F G R I G 4 C O N T E N T I N D E X A N D A N N U A L R E P O R T 2 0 1 5



Report Profile

Governance

Ethics and Integrity

StandardDisclosure


Page (s)

G4-28

G4-29

G4-30

G4-31

G4-32

G4-33

G4-34

G4-35

G4-36

G4-37

G4-38

G4-39

G4-40

G4-43

G4-44

G4-48

G4-49

G4-50

G4-51

G4-52

G4-53

G4-54

G4-55

G4-56

G4-58

Reporting Period

Date of Most Recent Previous Report

Reporting Cycle

Contact

GRI Content Index

Assurance

Governance Structure

Delegation of Authority on Economic, Environmental, and Social Topics

Appointment of Executive Officer for Activities on Economic, Environmental, and Social Topics

Process for Consultation between Governance Officer and Stakeholders

Composition Governance Officers

Governance Officers and Executive Officers

Nomination and Selection of Governance Officers

Development of Knowledge on Economic, Environmental and Social Topics for Governance Officers

Performance Evaluation Process of Governance Officers

Report Approval

Communication to Governance Officers

Total Number of Concerns to Governance Officers and Their Solutions

Remuneration Policy

Remuneration Determination Process

Stakeholder Engagement in Remuneration Determination

Remuneration Ratio

Percentage of Remuneration Increase Ratio

Values, Principles, and Norms of the Organization

Reporting of Concerns about Unethical or Unlawful Behavior

N/A

N/A

N/A

N/A

N/A

N/A

Organizational Structure and Senior Officers, GCG Structure

Corporate Social Responsibility toward Community/Partnership and Community Development Program


Implementation of General Meeting of Shareholders

GCG Structure

GCG Structure

GCG Structure

GCG Structure

GCG Structure

N/A

N/A

N/A

GCG Structure

GCG Structure

GCG Structure

GCG Structure

GCG Structure

Vision & Mission, Code of Conduct

Whistleblowing System

22

22

22

25

48, 49

49

14, 47

30

30

30

47

47

47

47

47

24

47

47

47

47

47

47

47

13, 32

32


The Sustainability Report has opted the level of compliance with material aspects in accordance-core. Therefore, the indicators were adapted to the predetermined material aspects, availability of data, and sustainability performance. The Company did not seek assurance for this report. [G4-32, G4-33]

The stakeholders are expected to read the 2015 Annual Report of PT Danareksa (Persero) to obtain comprehensive information through page reference of the Annual Report in the table below. The Annual Report is also expected to include the Sustainability Report to provide information, particularly on social and environmental performance.


Material Aspect: Economic Performance

Material Aspect: Energy

Material Aspect: Water

Human Rights

Material Aspect: Employment

Material Aspect: Customer Protection

Material Aspect: Community

G4-DMA

G4-EC1

G4-EC2

G4-EC8

G4-DMA

G4-EN3

G4-EN6

G4-EN8

G4-EN13

G4-EN22

G4-EN23

G4-HR4

G4-HR5

G4-HR7

G4-DMA

G4-LA1

G4-LA2

G4-LA6

G4-LA8

G4-LA9

G4-LA11

G4-PR3

G4-PR4

G4-PR5

G4-PR8

G4-PR9

G4-SO4

Management Approach Disclosure

Direct Economic Value Generated and Distributed

Financial Implications Due To Climate Change

Indirect Economic Impact


Energy Consumption within the Company

Energy Consumption Reduction

Total Water Withdrawal by Source

Habitat Protection or Restoration

Total Water Discharge by Quality and Destination

Type of Waste and Disposal Method

Support to Freedom of Association

Child Labor

Security Personnel Trained in Human Rights


Total Number of New Employees and Turnover Rate

Benefits for Employees

Types and Rates of Workplace Accidents

OHS Topics Covered in Collective Labor Agreement

Average Training Hours Per Employee Per Year

Percentage of Employees Receiving Performance Assessment

Information of Products and Services

Total Number of Incidents of Non-compliance Concerning Product Information

Consumer Satisfaction Index

Complaints regarding Breaches of Customer Privacy

Fines for Non-compliance with Regulations concerning Products and Services

Communication and Training on Anti-corruption Policies and Procedures

N/A

Financial Review

N/A


N/A

N/A

Corporate Social Responsibility toward Environment

N/A

Corporate Social Responsibility toward Environment

N/A

N/A

Human Capital

N/A

Human Capital

N/A

Human Capital

Human Capital

Human Capital

N/A

N/A

Human Capital

Corporate Social Responsibility toward Consumers

Corporate Social Responsibility toward Consumers

Human Capital

N/A

N/A

N/A

28

20

37

30

36

38

38

37

39

37

40

43

43

12, 45

42

43

43

45

45

44, 45

43, 45

31

31, 33

31

33

33

47

SPECIAL STANDARD DISCLOSURE


StandardDisclosure


Page(s) in English Section



CMO Capital Market Operations

COSO Committee of Sponsoring Organizations of the Treadway Commission

CSR Corporate Social Responsibility

ECB European Central Bank

ERM Enterprise Risk Management

FGD Focus Group Discussion

GMS General Meeting of Shareholders

HR Human Resource

HSE Health and Safety Executive

IDP Individual Development Plan

IMO Investment Management Operations

ISO International Organization for Standardization

KPI Key Performance Indicator

MSMEs Micro, Small, and Medium Enterprises

OHS Occupational Health and Safety

OHSAS Occupational Health and Safety Management Systems

QE Quantitative Easing

SBR Saving Bond Ritel

SDGs Sustainable Development Goals

SMEDC Small & Medium Enterprise Development Center

SOEs State Owned Enterprises

WBS Whistleblowing System

WWF World Wildlife Fund

D A F T A R S I N G K A T A N D A N I S T I L A H

ABBREVIATION LISTAND GLOSSARY


Printed on Mohawk Superfine Eggshell paper 118 g/m2 paper made of 100% natural, renewable raw materials. 100% of power used in the production of this paper complies with Green-e certified wind energy. Certified by the Rainforest Alliance for FSC (R) standards. Certificate number RA-COC-000 668.

This product is from sustainably managed forest and controlled sources


FEEDBACK FORM

This report is the Sustainability Report 2015 of PT Danareksa (Persero), which provides an overview of financial and sustainability performance. We are looking forward to your feedback, critiques and suggestions regarding this Sustainability Report.

Please send your feedback form to:

PT Danareksa (Persero)Danareksa BuildingJl. Medan Merdeka Selatan 14Jakarta 10110, IndonesiaTelephone : (021) 29-555-777, (021) 29-555-888Facsimile : (021) 350-1712email : [email protected] : Fattah Hidayat

Name (optional) :

Occupation :

Name of Institution / Company : Email :

Stakeholder Group :

1. This report has described information on material aspects for the Company.

2. This report has described positive and negative information of the Company.

3. This report raises your confidence on the sustainability of the Company.

4. This report is easy to understand.

Please give your suggestion/recommendation/comment about this Sustainability Report.

5. Material aspect that is most important to you: (1 = most important , 7 = least important)

Agree

Government

( ) Economic Performance

( ) Water

( ) Customer Protection

( ) Community

( ) Training

( ) Energy

( ) Employment

Neutral

Community

Disagree

Company NGO Industry Othersplease state

( )

L E M B A R U M P A N B A L I K

Agree Neutral Disagree



www.danareksa.co.id

PT DANAREKSA (PERSERO)

Gedung DanareksaJl Medan Merdeka Selatan 14

Jakarta 10110, IndonesiaTel (021) 29-555-777, (021) 29-555-888

Fax (021) 350-1712

[email protected]

LAPORAN KEBERLANJUTAN 2015 PT DANAREKSA (PERSERO)SUSTAINABILITY REPORT 2015 PT DANAREKSA (PERSERO)

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