laporan skripsi sistem informasi layanan …
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LAPORAN SKRIPSI
SISTEM INFORMASI LAYANAN PENGAJUAN KREDIT ONLINE
(STUDI KASUS KSPPS AL HIKMAH SEMESTA CABANG DAWE)
SUSILO ERY WIBOWO
NIM. 201451032
DOSEN PEMBIMBING
Endang Supriyati, S.Kom., M.Kom
Ratih Nindyasari, S.Kom., M.Kom
PROGRAM STUDI TEKNIK INFORMATIKA
FAKULTAS TEKNIK
UNIVERSITAS MURIA KUDUS
2019
ii
HALAMAN PENGESAHAN
iii
PERNYATAAN KEASLIAN
Saya yang bertanda tangan dibawah ini :
Nama : Susilo Ery Wibowo
NIM : 201451032
Tempat & Tanggal Lahir : Kudus, 21 Mei 1996
Judul Skripsi : Sistem Informasi Layanan Pengajuan Kredit
Online (Studi Kasus KSPPS Alhikmah Semesta
cabang Dawe)
Menyatakan dengan sebenarnya bahwa penulisan Skripsi ini berdasarkan hasil
penelitian, pemikiran dan pemaparan asli dari saya sendiri, baik untuk naskah
laporan maupun kegiatan lain yang tercantum sebagai bagian dari Skripsi ini.
Seluruh ide, pendapat, atau materi dari sumber lain telah dikutip dalam Skripsi
dengan cara penulisan referensi yang sesuai.
Demikian pernyataan ini saya buat dengan sesungguhnya dan apabila di kemudian
hari terdapat penyimpangan dan ketidakbenaran dalam pernyataan ini, maka saya
bersedia menerima sanksi akademik berupa pencabutan gelar dan sanksi lain sesuai
dengan peraturan yang berlaku di Universitas Muria Kudus.
Demikian pernyataan ini saya buat dalam keadaan sadar tanpa paksaan dari pihak
manapun.
Kudus, 20 Desember 2018
Yang memberi pernyataan
Susilo Ery Wibowo
NIM. 201451032
iv
SISTEM INFORMASI LAYANAN PENGAJUAN KREDIT ONLINE
(STUDI KASUS KSPPS AL HIKMAH SEMESTA CABANG DAWE)
Nama Mahasiswa : Susilo Ery Wibowo
NIM : 201451032
Pembimbing :
1. Endang Supriyati, S.Kom., M.Kom
2. Ratih Nindyasari, S.Kom., M.Kom
RINGKASAN
BMT Alhikmah Semesta cabang Dawe merupakan koperasi simpan pinjam yang
melayani pembiayaan syariah. Dalam proses pengajuan pinjaman hingga
persetujuan pembiayaan masih dilakukan secara konvensional. Dengan
berkembangnya sistem informasi yang terkomputerisasi, proses pengajuan dan
proses analisa dapat lebih di efisienkan prosesnya. Yaitu dalam hal waktu proses
pengajuan, proses analisa dan memilimalkan penggunaan kertas. Maka dari itu
dibuat aplikasi Sistem Informasi Layanan Pengajuan Kredit Online yang dapat
digunakan untuk melakukan pengajuan secara online sehingga diharapkan dapat
mempermudah para pelaku usaha dalam melakukan pengajuan kredit.
Kata Kunci : Sistem Informasi, Pengajuan Online, BMT Alhikmah.
v
ONLINE LOAN APPLICATION INFORMATION SYSTEM
(CASE STUDY OF KSPPS AL HIKMAH SEMESTA DAWE BRANCH)
Student Name : Susilo Ery Wibowo
Student Identity Number : 201451032
Supervisor :
1. Endang Supriyati, S.Kom., M.Kom
2. Ratih Nindyasari S.Kom., M.Kom
ABSTRACT
BMT Alhikmah Semesta Dawe branch is a savings and loan cooperative that serves
Islamic finance. In the process of applying for loans until the financing agreement
is still done conventionally. With the development of computerized information
systems, the process of submission and analysis process can be more efficient
process. Namely in terms of the time of the submission process, the analysis process
and minimize the use of paper. Therefore, the online loan application information
system is made that can be used to make submissions online so that it is expected
to facilitate business people in submitting loan funds.
Keywords: Information Systems, Online Submission, BMT Alhikmah.
vi
KATA PENGANTAR
Puji syukur penulis panjatkan kehadirat Tuhan yang Maha Esa yang
melimpahkan rahmat dan hidayah-Nya sehingga penulis dapat menyelesaikan
laporan skripsi ini dengan sebaik-baiknya.
Syukur alhamdulillah, akhirnya penulis berhasil menyelesaikan skripsi yang
berjudul “Sistem Informasi Layanan Pengajuan Kredit Online (Studi Kasus KSPPS
Alhikmah Semesta Cabang Dawe)”.
Penyusunan Skripsi / Tugas Akhir ini ditujukan untuk memenuhi salah satu
syarat memperoleh gelar S.Kom pada Program Studi Teknik Informatika.
Pelaksanaan karya tulis ini tak lepas dari bantuan dan dukungan beberapa
pihak, untuk itu penulis menyampaikan ucapan terima kasih kepada:
1. Bapak Moh. Dahlan, S.T., M.T, selaku Dekan Fakultas Teknik
Universitas Muria Kudus.
2. Bapak Ahmad Jazuli, M.Kom selaku Ketua Program Studi Teknik
Informatika.
3. Ibu Endang Supriyati, M.Kom dan Ibu Ratih Nindyasari, M.Kom selaku
dosen pembimbing skripsi yang secara kooperatif telah memberikan
bimbingan dan saran-saran yang sangat berharga.
4. Kedua orang tua serta keluarga semua yang selalu memberi dukungan
serta semangat.
5. Teman-teman yang selalu setia kawan.
Penulis menyadari adanya kekurangan dan ketidaksempurnaan dalam
penulisan skripsi ini, karena itu penulis menerima kritik, saran dan masukan dari
pembaca sehingga penulis dapat lebih baik di masa yang akan datang. Pada
akkhirnya penulis berharap semoga buku tesis ini bisa bermanfaat khususnya bagi
penulis dan umumnya bagi para pembaca.
Kudus, 15 Maret 2018
Penulis
vii
DAFTAR ISI
HALAMAN PENGESAHAN ................................................................................. ii
PERNYATAAN KEASLIAN ................................................................................ iii
RINGKASAN ........................................................................................................ iv
ABSTRACT .............................................................................................................. v
KATA PENGANTAR ........................................................................................... vi
DAFTAR ISI ......................................................................................................... vii
DAFTAR GAMBAR .............................................................................................. x
DAFTAR TABEL ................................................................................................. xii
DAFTAR LAMPIRAN ........................................................................................ xiii
DAFTAR ISTILAH DAN SINGKATAN ........................................................... xiv
BAB I PENDAHULUAN ....................................................................................... 1
1.1. Latar Belakang ......................................................................................... 1
1.2. Perumusan Masalah .................................................................................. 1
1.3. Batasan Masalah ....................................................................................... 2
1.4. Tujuan ....................................................................................................... 2
1.5. Manfaat ..................................................................................................... 2
BAB II TINJAUAN PUSTAKA ............................................................................. 5
2.1. Penelitian Terkait ..................................................................................... 5
2.2. Landasan Teori ......................................................................................... 6
2.2.1. Koperasi Simpan Pinjam ................................................................... 7
2.2.2. Data ................................................................................................... 8
2.2.3. Sistem ................................................................................................ 8
2.2.4. Karakteristik Sistem .......................................................................... 8
2.2.5. Informasi ......................................................................................... 10
viii
2.2.6. Sistem Informasi ............................................................................. 10
2.2.7. Flowchart ........................................................................................ 11
2.2.8. Data Flow Diagram (DFD) ............................................................ 12
2.2.9. Entity Relationship Diagram (ERD) ............................................... 12
2.2.10. PHP .............................................................................................. 13
2.2.11. MySQL ........................................................................................ 14
2.2.12. Metode Pengembangan Sistem ................................................... 15
2.3. Kerangka Teori ....................................................................................... 17
2.4. Pengujian Sistem .................................................................................... 17
BAB III METODOLOGI ...................................................................................... 19
3.1 Requirement Definition .......................................................................... 19
3.1.1 Identifikasi Masalah ........................................................................ 19
3.1.2 Metode Pengumpulan Data ............................................................. 19
3.1.3 Kebutuhan Data ............................................................................... 21
3.1.4 Spesifikasi Software dan Hardware ................................................ 21
3.2 System and Software Design .................................................................. 22
3.2.1 Gambaran Sistem Informasi Layanan Pengajuan Kredit Online .... 22
3.2.2 Tahap Perancangan Sistem ............................................................. 23
3.2.3 Perancangan Sistem Informasi Layanan Pengajuan Kredit Online 36
BAB IV HASIL DAN PEMBAHASAN .............................................................. 39
4.1. Implementation and Unit Testing ........................................................... 39
4.1.1. Struktur Tabel Basis Data ............................................................... 39
4.1.2. Relasi Tabel ..................................................................................... 42
4.1.3. Halaman Utama ............................................................................... 43
4.1.4. Form Pengajuan Online................................................................... 44
4.1.5. Form Unggah Berkas ...................................................................... 44
ix
4.1.6. Form Login ..................................................................................... 45
4.1.7. Form Dashboard Admin ................................................................. 46
4.1.8. Form Daftar Pengajuan Admin ....................................................... 46
4.1.9. Form Analisa Admin ....................................................................... 47
4.1.10. Form Detail Analisa Admin ........................................................ 47
4.1.11. Form Laporan Pengajuan Admin ................................................ 48
4.1.12. Form Kantor Cabang Admin ....................................................... 48
4.1.13. Form Daftar User Admin ............................................................ 49
4.1.14. Form Dashboard CS .................................................................... 49
4.1.15. Form Daftar Pengajuan CS .......................................................... 50
4.1.16. Form Detail Pengajuan CS .......................................................... 50
4.1.17. Form Analisa CS ......................................................................... 51
4.1.18. Form Laporan Pengajuan CS....................................................... 51
4.1.19. Form Analisa Marketing ............................................................. 52
4.1.20. Form Analisa Manager ................................................................ 53
4.1.21. Hasil Analisa ............................................................................... 53
4.2. Integration and System testing ............................................................... 55
4.2.1. Black-box Testing ............................................................................ 55
4.3. Operation and Maintenance ................................................................... 60
BAB V PENUTUP ................................................................................................ 61
5.1 Kesimpulan ............................................................................................. 61
5.2 Saran ....................................................................................................... 61
DAFTAR PUSTAKA ........................................................................................... 62
BIODATA PENULIS ........................................................................................... 73
x
DAFTAR GAMBAR
Gambar 2.1 Metode Waterfall .............................................................................. 16
Gambar 2.2 Kerangka Teori .................................................................................. 17
Gambar 3.1 Flowchart Sistem Pengajuan Kredit Online ...................................... 23
Gambar 3.2 Flowchart Pemohon........................................................................... 24
Gambar 3.3 Flowchart Customer Service ............................................................. 25
Gambar 3.4 Flowchart Marketing ......................................................................... 26
Gambar 3.5 Flowchart Manager ........................................................................... 27
Gambar 3.6 Flowchart Admin .............................................................................. 28
Gambar 3.7 Entity Relationship Diagram ............................................................. 29
Gambar 3.8 Relasi Tabel ....................................................................................... 30
Gambar 3.9 Context Diagram ............................................................................... 37
Gambar 3.10 DFD Level 0 .................................................................................... 38
Gambar 4.1 Struktur Tabel Online ........................................................................ 39
Gambar 4.2 Struktur Tabel User ........................................................................... 40
Gambar 4.3 Struktur Tabel Kantor Cabang .......................................................... 40
Gambar 4.4 Struktur Tabel Data Pengajuan ......................................................... 40
Gambar 4.5 Struktur Tabel Data Pemohon ........................................................... 41
Gambar 4.6 Struktur Tabel Kriteria ...................................................................... 41
Gambar 4.7 Struktur Tabel Berkas........................................................................ 41
Gambar 4.8 Struktur Tabel Analisa ...................................................................... 42
Gambar 4.9 Relasi Tabel Basis Data .................................................................... 43
Gambar 4.10 Halamn Utama ................................................................................ 43
Gambar 4.11 Form Pengajuan Online ................................................................... 44
Gambar 4.12 Form Unggah Berkas ...................................................................... 45
Gambar 4.13 Form Login ...................................................................................... 45
Gambar 4.14 Dashboard Admin ........................................................................... 46
Gambar 4.15 Halaman Daftar Pengajuan Admin ................................................. 46
Gambar 4.16 Form Analisa Admin ....................................................................... 47
Gambar 4.17 Detail Analisa Admin ...................................................................... 47
Gambar 4.18 Laporan Pengajuan Admin .............................................................. 48
xi
Gambar 4.19 Form Kantor Cabang Admin ........................................................... 48
Gambar 4.20 Form Daftar User Admin ................................................................ 49
Gambar 4.21 Dashboard CS .................................................................................. 49
Gambar 4.22 Halaman Daftar Pengajuan CS ........................................................ 50
Gambar 4.23 Detail Pengajuan CS........................................................................ 51
Gambar 4.24 Form Analisa CS ............................................................................. 51
Gambar 4.25 Laporan Pengajuan CS .................................................................... 52
Gambar 4.26 Form Analisa Marketing ................................................................. 52
Gambar 4.27 Form Analisa Manager .................................................................... 53
Gambar 4.28 Hasil Analisa Keuangan .................................................................. 54
xii
DAFTAR TABEL
Tabel 2.1. Simbol Flowchart ................................................................................ 11
Tabel 2.2. Simbol DFD ......................................................................................... 12
Tabel 2.3. Simbol ERD ......................................................................................... 13
Tabel 3.1. Online ................................................................................................... 31
Tabel 3.2. User ...................................................................................................... 31
Tabel 3.3. Kantor Cabang ..................................................................................... 32
Tabel 3.4. Data Pengajuan .................................................................................... 32
Tabel 3.5. Data Pemohon ...................................................................................... 33
Tabel 3.6. Kriteria ................................................................................................. 34
Tabel 3.7. Berkas................................................................................................... 35
Tabel 3.8. Analisa ................................................................................................. 35
Tabel 4.1. Black-box Pengajuan Kredit Online. .................................................... 55
Tabel 4.2. Black-box Login User .......................................................................... 56
Tabel 4.3. Black-box Daftar Pengajuan Admin .................................................... 56
Tabel 4.4. Black-box Analisa Admin .................................................................... 57
Tabel 4.5. Black-box Kantor Cabang Admin ........................................................ 57
Tabel 4.6. Black-box User Admin ......................................................................... 58
Tabel 4.7. Black-box Laporan Pengajuan Admin ................................................. 58
Tabel 4.8. Black-box Daftar Pengajuan CS ........................................................... 58
Tabel 4.9. Black-box Analisa CS .......................................................................... 59
Tabel 4.10. Black-box Laporan Pengajuan CS ..................................................... 59
Tabel 4.11. Black-box Analisa Marketing............................................................. 60
Tabel 4.12. Black-box Analisa Manager ............................................................... 60
xiii
DAFTAR LAMPIRAN
LAMPIRAN 1 Surat Balasan Penelitian ............................................................... 64
LAMPIRAN 2 Lembar Bimbingan ....................................................................... 65
LAMPIRAN 3 Lembar Revisi .............................................................................. 70
xiv
DAFTAR ISTILAH DAN SINGKATAN
PHP : PHP Hypertext Preprocessor
RDBMS : Relational Database Management System
SQL : Structured Query Language
SDLC : System Development Life Cyrcle
DFD : Data Flow Diagram
ERD : Entity Relationship Diagram
BMT : Baitul Maal Wat Tamwil
KSPPS : Koperasi Simpan Pinjam Pembiayaan Syariah