DAFTAR ISI

HALAMAN JUDUL............................................................................................................ i

KATA PENGANTAR.......................................................................................................... ii

DAFTAR ISI......................................................................................................................... iii

BAB I PENDAHULUAN

1.1  Latar Belakang................................................................................................................ 1

1.2  Rumusan Masalah........................................................................................................... 1

1.3 Tujuan............................................................................................................................. 2

1.4 Metode Penulisan............................................................................................................ 2

BAB II PENGELOLAAN APOTEK

2.1. Pengertian Komunikasi Terapeutik................................................................................ 3

2.2. Tujuan Komunikasi Terapeutik...................................................................................... 4

2.3. Prinsip Dasar Komunikasi Terapeutik............................................................................   5

2.4. Jenis Komunikasi Terapeutik.......................................................................................... 6

2.5. Karakteristik Komunikasi Teraupetik............................................................................. 9

2.6. Teknik Komunikasi Terapeutik...................................................................................... 10

2.7. Pengertian Penyakit Kronis............................................................................................. 12

2.8. Sifat penyakit kronik....................................................................................................... 13

2.9. Dampak penyakit kronis terhadap klien.......................................................................... 13

2.10. Faktor-faktor yang mempengaruhi penyakit kronik..................................................... 14

2.11. Fase kehilangan pada penyakit kronis dan tekhnik komunikasi................................... 14

2.12. Respon Klien Terhadap Penyakit Kronik..................................................................... 18

BAB III PENUTUP

3.1. Kesimpulan..................................................................................................................... 19

3.2. Saran................................................................................................................................ 19

DAFTAR PUSTAKA........................................................................................................... 20

ROLEPLAY......................................................................................................................... 21

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