analisis dan perancangan sistem pemesanan tiket … · penulisan skripsi ini yang berjudul...
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UNIVERSITAS BINA NUSANTARA
Jurusan Teknik Informatika Skripsi Sarjana Komputer
Semester Genap tahun 2004/2005
ANALISIS DAN PERANCANGAN SISTEM PEMESANAN TIKET DAN PAKET WISATA BERBASIS WEB
PADA PT GEMINI JAYA RAHARJA TOUR AND TRAVEL
Handy Bunawan 0500545986 Grace Wirawan 0500548930 Marlisa Rosalina T. 0500563622
Kelas / Kelompok : 08 PHT / 06 Abstrak
Skripsi ini dibuat untuk mengetahui kebutuhan sistem sebuah biro pariwisata, yaitu PT Gemini Jaya Raharja Tours and Travel agar dapat diusulkan dan mengembangkan sebuah sistem baru yang dapat lebih memperluas penjualan jasa yang ditawarkan seperti penjualan tiket dan paket wisata. Metode penelitian yang digunakan, pertama dengan metode analisis yaitu mengumpulkan data dan informasi kebutuhan sistem. Yang kedua adalah metode perancangan, yang digunakan untuk merancang dan membangun sebuah sistem yang sesuai dengan kebutuhan. Yang ketiga adalah dengan metode kepustakaan, yaitu dengan metode pengumpulan data melalui perpustakaan dari buku-buku yang berhubungan dengan analisis dan perancangan sistem. Dengan adanya transaksi pemesanan tiket dan paket wisata melalui internet bagi pelanggan maka dapat meminimalisasi waktu yang dibutuhkan dalam pemesanan tiket karena calon pelanggan tidak harus datang secara fisik dan dapat membeli tiket diberbagai tempat yang mempunyai akses internet sehingga dapat menghemat waktu dan tenaga. Sedangkan untuk perusahaan dapat memperluas jangkauan pemasaran penjualan tiket pesawat dan paket wisata. Pembuatan suatu situs web untuk pemasaran, yang biasa disebut juga dengan E-Commerce, butuh penelitian menyeluruh dan terencana secara baik. Karena bila tidak, ada kemungkinan terjadi kemunduran atau bahkan kebangkrutan bagi perusahaan yang bersangkutan.
Kata Kunci : web, e-commerce, paket wisata, tiket
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P R A K A T A
Puji syukur penulis panjatkan kepada Tuhan Yang Maha Esa, atas selesainya
penulisan skripsi ini yang berjudul “Analisis dan Perancangan Sistem Pemesanan Tiket
dan Paket Wisata Berbasis Web pada PT Gemini Jaya Raharja Tour and Travel” dalam
rangka memenuhi persyaratan penyelesaian Jenjang Strata-1 di Universitas Bina
Nusantara, Jakarta.
Pada kesempatan ini, penulis ingin menyampaikan rasa terima kasih atas segala
dukungan, nasehat, petunjuk, doa, saran, dan bimbingan serta kesempatan yang telah
diberikan selama penulisan skripsi ini. Ucapan terima kasih ini penulis tujukan kepada :
1. Bapak Envermy Vem, M. Sc., selaku Pejabat Rektor Universitas Bina Nusantara.
2. Bapak H. Mohammad Subekti, M. Sc., selaku Ketua Jurusan Teknik Informatika
Universitas Bina Nusantara, Jakarta.
3. Bapak Romli, Drs., M.App. Comp., selaku dosen pembimbing yang telah
memberikan pengajaran, pengarahan, bimbingan serta kritik dan saran yang sangat
membantu selama penulisan skripsi ini.
4. Dosen-dosen Universitas Bina Nusantara yang telah membimbing selama
perkuliahan sehingga banyak memberikan masukkan kepada penulis untuk
menyelesaikan skripsi ini.
5. Ibu Anna Juwita, selaku Manager; beserta seluruh staf pada PT Gemini Jaya Raharja
Tour and Travel yang telah memberikan informasi dan dukungan yang sangat
membantu dalam penyusunan skripsi ini.
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6. Seluruh keluarga penulis yang telah memberikan dukungan dan semangat dalam
penulisan skripsi ini.
7. Teman-teman yang telah membantu dan memberikan dukungan kepada penulis.
Juga kepada semua pihak yang tidak dapat disebutkan satu persatu oleh penulis,
yang telah ikut membantu dan memberikan inspiransi serta dukungan moral kepada
penulis sehingga skripsi ini dapat terselesaikan tepat pada waktunya.
Dalam penulisan skripsi ini, penulis juga menyadari bahwa pembuatan skripsi ini
masih jauh dari sempurna, oleh karena itu penulis mengharapkan kritik dan saran dari
pembaca yang bersifat membangun dan dapat lebih mengembangkan wawasan dan
pengetahuan yang lebih baik. Akhir kata penulis berharap skripsi ini dapat bermanfaat
bagi pihak-pihak yang membutuhkan.
Jakarta, Juni 2005
Penulis
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DAFTAR ISI
Halaman Judul Luar ..................................................................................................... i
Halaman Judul Dalam.................................................................................................. ii
Halaman Persetujuan Softcover.................................................................................... iii
Abstrak ......................................................................................................................... iv
Prakata.......................................................................................................................... v
Daftar Isi ...................................................................................................................... vii
Daftar Tabel .............................................................................................................. xvii
Daftar Gambar........................................................................................................... xix
BAB 1 PENDAHULUAN ........................................................................................ 1
1.1 Latar Belakang ..................................................................................... 1
1.2 Ruang Lingkup..................................................................................... 3
1.3 Tujuan dan Manfaat ............................................................................. 3
1.4 Metodologi Penelitian .......................................................................... 5
1.5 Sistematika Penulisan .......................................................................... 5
BAB 2 LANDASAN TEORI.................................................................................... 6
2.1 Teori – Teori Umum ............................................................................ 6
2.1.1 Pengertian Sistem..................................................................... 6
2.1.2 Pengertian Informasi ................................................................ 7
2.1.3 Pengertian Sistem Informasi .................................................... 8
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2.1.4 Analisis dan Perancangan Sistem ............................................ 8
2.1.4.1 Pengertian Analisis Sistem........................................... 8
2.1.4.2 Pengertian Perancangan Sistem ................................... 9
2.1.5 Pemasaran ................................................................................ 10
2.1.5.1 Pengertian Pemasaran .................................................. 10
2.1.5.2 Konsep Pemasaran ....................................................... 10
2.1.5.3 Pengertian Sistem Informasi Pemasaran...................... 10
2.1.6 Analisis SWOT ........................................................................ 11
2.1.7 Internet ..................................................................................... 12
2.1.7.1 Pengertian Internet ....................................................... 12
2.1.7.2 Sejarah dan Perkembangan Internet............................. 12
2.1.8 WWW (World-Wide Web) ....................................................... 13
2.1.8.1 Web Site ....................................................................... 13
2.1.8.2 Hypertext Link ............................................................. 13
2.1.8.3 Web Page ..................................................................... 14
2.1.8.4 Home Page ................................................................... 14
2.1.8.5 URL (Uniform Resource Locator) ............................... 14
2.1.8.5.1 Protocol ......................................................... 14
2.1.8.5.2 HTTP ( Hypertext Transport Protocol ) ....... 15
2.1.8.5.3 Domain Name ............................................... 15
2.1.8.5.4 Path................................................................ 15
2.1.8.5.5 HTML (Hypertext Markup Language) ......... 15
2.1.8.6 Browser ......................................................... 16
2.1.8.7 FTP (File Transfer Protocol) ........................ 16
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2.1.9 Alat Bantu Analisis dan Perancangan Sistem .......................... 16
2.1.9.1 DFD (Data Flow Diagram) ...................................... 16
2.1.9.2 Diagram Konteks (Context Diagram) ...................... . 18
2.1.9.3 Diagram Nol (Zero Diagram).................................... 18
2.1.9.4 Diagram Rinci ........................................................... 18
2.1.9.5 Kamus Data............................................................... 18
2.1.9.6 State Transition Diagram (STD) ............................... 19
2.1.10 Rekayasa Piranti Lunak............................................................ 20
2.1.11 Interaksi Manusia dan Komputer ............................................. 23
2.1.12 Database ................................................................................... 26
2.1.13 MySQL (My Stucture Query Language) ................................. 27
2.1.14 PHP (PHP Hypertext Preeprocesor) ....................................... 27
2.2 Teori – Teori Khusus ........................................................................... 27
2.2.1 E-Commerce ............................................................................ 27
2.2.1.1 Pengertian E-Commerce............................................... 27
2.2.1.2 Kategori E-Commerce.................................................. 28
2.2.2 E-Business................................................................................ 29
2.2.2.1 Pengertian E-Business .................................................. 29
2.2.3 Tour dan Travel........................................................................ 29
2.2.3.1 Pengertian Tour ............................................................ 29
2.2.3.2 Pengertian Travel ......................................................... 30
2.2.4 Pariwisata ................................................................................. 30
2.2.4.1 Pengertian Pariwisata ................................................... 31
2.2.4.2 Sejarah dan Perkembangan Pariwisata......................... 31
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BAB 3 ANALISIS SISTEM YANG BERJALAN ................................................... 33
3.1 Sejarah Perusahaan............................................................................... 33
3.2 Struktur Organisasi .............................................................................. 34
3.2.1 Tugas dan Wewenang .............................................................. 35
3.3 Prosedur yang Sedang Berjalan ........................................................... 37
3.4 Diagram Aliran Data ............................................................................ 39
3.4.1 Diagram Konteks ..................................................................... 39
3.4.2 Diagram Nol............................................................................. 40
3.5 Analisa Sistem...................................................................................... 41
3.5.1 Analisis SWOT ........................................................................ 41
3.6 Permasalahan yang Dihadapi ............................................................... 42
3.7 Usulan Pemecahan Masalah................................................................. 43
BAB 4 RANCANGAN SISTEM YANG DIUSULKAN ......................................... 44
4.1 Usulan Perancangan Sistem ................................................................. 44
4.1.1 Diagram Konteks yang Diusulkan ........................................... 46
4.1.2 Diagram Nol yang Diusulkan................................................... 47
4.1.3 Diagram Rinci yang Diusulkan................................................ 48
4.2 Perancangan Database yang Diusulkan ............................................... 51
4.3 Struktur Menu yang Diusulkan ............................................................ 59
4.3.1 Struktur Menu Sebelum Login ................................................. 59
4.3.2 Struktur Menu Setelah Login ................................................... 60
4.3.3 Struktur Menu Setelah Login Admin........................................ 61
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4.4 STD ( State Transition Diagram ) …………………………………….. 62
4.4.1 STD Sebelum Login Website PT Gemini Jaya Raharja……….. 62
4.4.1.1 STD Home…………………………………………… 62
4.4.1.2 STD About Us………………………………………... 63
4.4.1.3 STD Login…………………………………………… 64
4.4.1.4 STD Register………………………………………… 65
4.4.1.5 STD Office…………………………………………... 66
4.4.1.6 STD Guest Book…………………………………….. 67
4.4.1.7 STD Career………………………………………….. 68
4.4.1.8 STD FAQ…………………………………………….. 69
4.4.1.9 STD Domestic Ticket………………………………… 70
4.4.1.10 STD International Ticket…………………………….. 71
4.4.1.11 STD Domestic Package…………………………….... 72
4.4.1.12 STD International Package………………………….. 73
4.4.1.13 STD Domestic Hotel…………………………………. 74
4.4.1.14 STD Passport………………………………………… 75
4.4.1.15 STD Visa…………………………………………….. 76
4.4.2 STD Setelah Login Website PT Gemini Jaya Raharja………… 77
4.4.2.1 STD Home…………………………………………... 77
4.4.2.2 STD About Us……………………………………….. 78
4.4.2.3 STD My Profile……………………………………… 79
4.4.2.4 STD Office………………………………………….... 80
4.4.2.5 STD Guest Book……………………………………... 81
4.4.2.6 STD Career………………………………………….. 82
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4.4.2.7 STD FAQ……………………………………………. 83
4.4.2.8 STD Domestic Ticket………………………………… 84
4.4.2.9 STD International Ticket……………………………. 85
4.4.2.10 STD Ticket Reservation……………………………... 86
4.4.2.11 STD Domestic Package……………………………... 87
4.4.2.12 STD International Package…………………………. 88
4.4.2.13 STD Package Reservation…………………………. 89
4.4.2.14 STD Domestic Hotel…………………………….…… 90
4.4.2.15 STD Passport………………………………………... 91
4.4.2.16 STD Visa ……………………………………….……. 92
4.4.2.17 STD Cancel Reservation…………………………….. 93
4.4.3 STD Admin Website PT Gemini Jaya Raharja………………… 94
4.4.3.1 STD Login Admin………………………………….… 94
4.4.3.2 STD Home Admin……………………………………. 94
4.4.3.3 STD Stock Management……………………………...95
4.4.3.4 STD Edit Stock………………………………………. 95
4.4.3.5 STD User Management……………………………… 96
4.4.3.6 STD Edit User………………………………………. 96
4.4.3.7 STD Update Visa……………………………………. 97
4.4.3.8 STD Edit Visa……………………………………….. 98
4.4.3.9 STD Update Passport…………………………….….. 99
4.4.3.10 STD Edit Passport…………………………………... 100
4.4.3.11 STD Update Package………………………………... 101
4.4.3.12 STD Edit Package…………………………………… 102
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4.4.3.13 STD Update Hotnews………………………………... 103
4.4.3.14 STD Edit Hotnews…………………………….……... 104
4.4.3.15 STD Update FAQ…………………………….……… 105
4.4.3.16 STD Edit FAQ…………………………….…………. 106
4.4.3.17 STD Ticket Reservation……………………….…….. 107
4.4.3.18 STD New Reservation……………………………….. 108
4.4.3.19 STD Pending Reservation…………………………… 108
4.4.3.20 STD Old Reservation………………………………... 108
4.4.3.21 STD Detail Reservation……………………………... 109
4.4.3.22 STD Package Reservation…………………………... 110
4.4.3.23 STD New Package Reservation……………………… 111
4.4.3.24 STD Pending Package Reservation…………………. 111
4.4.3.25 STD Old Package Reservation…………………….... 111
4.4.3.26 STD Detail Package Reservation………………….... 112
4.4.3.27 STD Information…………………………………….. 113
4.4.3.28 STD New Data………………………………………. 114
4.4.3.29 STD Old Data……………………………………….. 114
4.4.3.30 STD All Data………………………………………… 114
4.4.3.31 STD Logout………………………………………….. 115
4.5 Perancangan Layar Front End Sebelum Login ................................... 116
4.5.1 Rancangan Layar Home ........................................................... 116
4.5.2 Rancangan Layar About Us...................................................... 121
4.5.3 Rancangan Layar Customer ..................................................... 122
4.5.3.1 Rancangan Layar Login ............................................... 122
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4.5.3.2 Rancangan Layar Register ........................................... 123
4.5.4 Rancangan Layar Service ......................................................... 124
4.5.4.1 Rancangan Layar Office ............................................... 124
4.5.4.2 Rancangan Layar Guest Book ...................................... 125
4.5.4.3 Rancangan Layar Career ............................................. 126
4.5.4.4 Rancangan Layar FAQ................................................. 128
4.5.5 Rancangan Layar Business....................................................... 129
4.5.5.1 Rancangan Layar Domestic Ticket............................... 129
4.5.5.2 Rancangan Layar International Ticket......................... 132
4.5.5.3 Rancangan Layar Domestic Package........................... 135
4.5.5.4 Rancangan Layar International Package..................... 137
4.5.5.5 Rancangan Layar Domestic Hotel................................ 139
4.5.5.6 Rancangan Layar Passport .......................................... 140
4.5.5.7 Rancangan Layar Visa.................................................. 141
4.6 Rancangan Layar Front End Setelah Login ......................................... 143
4.6.1 Rancangan Layar Home ........................................................... 143
4.6.2 Rancangan Layar About Us...................................................... 146
4.6.3 Rancangan Layar Customer ..................................................... 147
4.5.3.1 Rancangan Layar My Profile ....................................... 147
4.6.4 Rancangan Layar Service ......................................................... 148
4.6.4.1 Rancangan Layar Office ............................................... 148
4.6.4.2 Rancangan Layar Guest Book ...................................... 149
4.6.4.3 Rancangan Layar Career ............................................. 150
4.6.4.4 Rancangan Layar FAQ................................................. 152
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4.6.5 Rancangan Layar Business....................................................... 153
4.6.5.1 Rancangan Layar Domestic Ticket............................... 153
4.6.5.2 Rancangan Layar International Ticket......................... 156
4.6.5.3 Rancangan Layar Domestic Package........................... 159
4.6.5.4 Rancangan Layar International Package..................... 161
4.6.5.5 Rancangan Layar Domestic Hotel................................ 163
4.6.5.6 Rancangan Layar Passport .......................................... 164
4.6.5.7 Rancangan Layar Visa.................................................. 165
4.6.5.8 Rancangan Layar Cancel Registration......................... 168
4.7 Rancangan Layar Back End ................................................................. 170
4.7.1 Rancangan Layar Login Admin ................................................ 170
4.7.2 Rancangan Layar Home Admin................................................ 171
4.7.3 Rancangan Layar Administrator Menu .................................... 172
4.7.3.1 Rancangan Layar Stock Management Admin............... 172
4.7.3.2 Rancangan Layar User Management Admin................ 175
4.7.3.3 Rancangan Layar Update Visa Admin ......................... 178
4.7.3.4 Rancangan Layar Update Passport Admin .................. 181
4.7.3.5 Rancangan Layar Update Package Admin................... 184
4.7.3.6 Rancangan Layar Update Hotnews Admin .................. 187
4.7.3.7 Rancangan Layar Update FAQ Admin......................... 190
4.7.4 Rancangan Layar To Do List.................................................... 193
4.7.4.1 Rancangan Layar Ticket Reservation Admin ............... 193
4.7.4.2 Rancangan Layar Information Admin .......................... 195
4.8 Rencana Implementasi ......................................................................... 196
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4.8.1 Arsitektur Jaringan................................................................... 197
4.8.2 Spesifikasi Perangkat Keras dan Piranti Lunak ....................... 198
4.8.2.1 Spesifikasi Perangkat Keras (Hardware)..................... 198
4.8.2.2 Spesifikasi Perangkat Lunak (Software) ...................... 198
4.8.3 Cara Pengoperasian Sistem...................................................... 199
4.8.2.1 Pemilihan URL Website PT Gemini Jaya Raharja....... 199
4.8.2.2 Pengoperasian Sistem untuk Public (Front End)......... 200
4.9 Evaluasi Web Gemini Tour and Travel................................................ 278
4.9.1 Hasil Kuisioner Web Gemini Tour and Travel ........................ 278
4.9.1.1 Ditinjau dari Segi Pelanggan........................................ 278
4.9.1.2 Ditinjau dari Segi AdministratorPerusahaan................ 283
4.9.2 Hasil Evaluasi Web Gemini Tour and Travel .......................... 286
4.9.2.1 Ditinjau dari Sisi Pelanggan......................................... 286
4.9.2.2 Ditinjau dari Sisi Administrator Perusahaan................ 286
BAB 5 SIMPULAN DAN SARAN .......................................................................... 288
5.1 Simpulan .............................................................................................. 288
5.2 Saran..................................................................................................... 289
DAFTAR PUSTAKA .................................................................................................. 290
RIWAYAT HIDUP...................................................................................................... 292
LAMPIRAN-LAMPIRAN L1 – L 8
FOTOCOPY SURAT SURVEI
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DAFTAR TABEL
Table 2.1 Tabel Simbol DFD ..................................................................................... 17
Tabel 2.2 Notasi Standar Kamus Data ....................................................................... 19
Tabel 4.1 Tabel Kode Booking .................................................................................. 51
Tabel 4.2 Tabel Pemakai............................................................................................ 51
Tabel 4.3 Tabel Hotnews ........................................................................................... 52
Tabel 4.4 Tabel Guestbook ........................................................................................ 52
Tabel 4.5 Tabel Faq.................................................................................................... 53
Tabel 4.6 Tabel Hotel................................................................................................. 53
Tabel 4.7 Tabel Lokasi Hotel..................................................................................... 53
Tabel 4.8 Tabel Package ............................................................................................ 54
Tabel 4.9 Tabel Jadwal .............................................................................................. 54
Tabel 4.10 Tabel Pesawat............................................................................................. 54
Tabel 4.11 Tabel Rute .................................................................................................. 55
Tabel 4.12 Tabel Lokasi............................................................................................... 55
Tabel 4.13 Tabel Kota Tujuan...................................................................................... 55
Tabel 4.14 Tabel Data Reservasi ................................................................................. 56
Tabel 4.15 Tabel Detail Reservasi ............................................................................... 56
Tabel 4.16 Tabel Paspor............................................................................................... 56
Tabel 4.17 Tabel Visa .................................................................................................. 57
Tabel 4.18 Tabel Hd Paspor......................................................................................... 57
Tabel 4.19 Tabel Hd Visa ............................................................................................ 57
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Tabel 4.20 Tabel Data Diri........................................................................................... 58
Tabel 4.21 Tabel Reservasi Package............................................................................ 58
Tabel 4.22 Hasil Kuisioner Mengenai Latar Belakang Pendidikan............................. 278
Tabel 4.23 Hasil Kuisioner Mengenai Penggunaan Internet ....................................... 278
Tabel 4.24 Hasil Kuisioner Mengenai Tampilan Sistem ............................................. 279
Tabel 4.25 Hasil Kuisioner Mengenai Penggunaan Menu Sistem............................... 280
Tabel 4.26 Hasil Kuisioner Mengenai Pencarian Sistem............................................. 280
Tabel 4.27 Hasil Kuisioner Mengenai Kebutuhan Informasi ...................................... 281
Tabel 4.28 Hasil Kuisioner Mengenai Kemudahan Mendapatkan Informasi.............. 282
Tabel 4.29 Hasil Kuisioner Mengenai Keakuratan Informasi ..................................... 282
Tabel 4.30 Hasil Kuisioner Mengenai Tampilan Sistem Admin ................................. 283
Tabel 4.31 Hasil Kuisioner Mengenai Penggunaan Sistem ......................................... 283
Tabel 4.32 Hasil Kuisioner Mengenai Pengoperasian Sistem Baru ............................ 284
Tabel 4.33 Hasil Kuisioner Mengenai Pengoperasian Sistem Back end...................... 284
Tabel 4.34 Hasil Kuisioner Mengenai Penggunaan Bahasa dalam Sistem.................. 285
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DAFTAR GAMBAR
Gambar 2.1 Bagian-Bagian dari URL .................................................................. 14
Gambar 2.2 Simbol State ...................................................................................... 19
Gambar 2.3 Simbol Transition State..................................................................... 20
Gambar 2.4 Kondisi dan Aksi pada STD.............................................................. 20
Gambar 2.5 Model Waterfall ................................................................................ 21
Gambar 3.1 Struktur Organisasi Perusahaan ........................................................ 35
Gambar 3.2 Diagram Konteks Sistem yang Berjalan ........................................... 39
Gambar 3.3 Diagram Nol Sistem yang Berjalan................................................... 40
Gambar 4.1 Diagram Konteks yang Diusulkan .................................................... 46
Gambar 4.2 Diagram Nol yang Diusulkan............................................................ 47
Gambar 4.3 Diagram Rinci 1.0 yang Diusulkan.................................................. 48
Gambar 4.4 Diagram Rinci 3.0 yang Diusulkan.................................................. 48
Gambar 4.5 Diagram Rinci 4.0 yang Diusulkan.................................................. 49
Gambar 4.6 Struktur Menu Sebelum Login .......................................................... 59
Gambar 4.7 Struktur Menu Setelah Login ............................................................ 60
Gambar 4.8 Struktur Menu Setelah Login Admin................................................. 61
Gambar 4.9 STD Home Website PT Gemini Jaya Raharja................................... 62
Gambar 4.10 STD About Us Website PT Gemini Jaya Raharja ............................. 63
Gambar 4.11 STD Login Website PT Gemini Jaya Raharja ................................... 64
Gambar 4.12 STD Register Website PT Gemini Jaya Raharja ............................... 65
Gambar 4.13 STD Office Website PT Gemini Jaya Raharja................................... 66
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Gambar 4.14 STD Guest Book Website PT Gemini Jaya Raharja.......................... 67
Gambar 4.15 STD CareerWebsite PT Gemini Jaya Raharja .................................. 68
Gambar 4.16 STD FAQ Website PT Gemini Jaya Raharja..................................... 69
Gambar 4.17 STD Domestic Ticket Website PT Gemini Jaya Raharja .................. 70
Gambar 4.18 STD International Ticket Website PT Gemini Jaya Raharja ............ 71
Gambar 4.19 STD Domestic Package Website PT Gemini Jaya Raharja .............. 72
Gambar 4.20 STD International Package Website PT Gemini Jaya Raharja ........ 73
Gambar 4.21 STD Domestic Hotel Website PT Gemini Jaya Raharja ................... 74
Gambar 4.22 STD Passport Website PT Gemini Jaya Raharja .............................. 75
Gambar 4.23 STD Visa Website PT Gemini Jaya Raharja ..................................... 76
Gambar 4.24 STD Home Website PT Gemini Jaya Raharja................................... 77
Gambar 4.25 STD About Us Website PT Gemini Jaya Raharja ............................. 78
Gambar 4.26 STD My Profile Website PT Gemini Jaya Raharja ........................... 79
Gambar 4.27 STD Office Website PT Gemini Jaya Raharja................................... 80
Gambar 4.27 STD Guest Book Website PT Gemini Jaya Raharja.......................... 81
Gambar 4.29 STD Career Website PT Gemini Jaya Raharja ................................. 82
Gambar 4.30 STD FAQ Website PT Gemini Jaya Raharja..................................... 83
Gambar 4.31 STD Domestic Ticket Website PT Gemini Jaya Raharja .................. 84
Gambar 4.32 STD International Ticket Website PT Gemini Jaya Raharja ............ 85
Gambar 4.33 STD Ticket Reservation Website PT Gemini Jaya Raharja .............. 86
Gambar 4.34 STD Domestic Package Website PT Gemini Jaya Raharja .............. 87
Gambar 4.35 STD International Package Website PT Gemini Jaya Raharja ........ 88
Gambar 4.36 STD Package Reservation Website PT Gemini Jaya Raharja .......... 89
Gambar 4.37 STD Domestic Hotel Website PT Gemini Jaya Raharja ................... 90
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Gambar 4.38 STD Passport Website PT Gemini Jaya Raharja .............................. 91
Gambar 4.39 STD Visa Website PT Gemini Jaya Raharja ..................................... 92
Gambar 4.40 STD Cancel Reservation Website PT Gemini Jaya Raharja............. 93
Gambar 4.41 STD Login ......................................................................................... 94
Gambar 4.42 STD Home Admin ............................................................................. 94
Gambar 4.43 STD Stock Management.................................................................... 95
Gambar 4.44 STD Edit Stock .................................................................................. 95
Gambar 4.45 STD User Management .................................................................... 96
Gambar 4.46 STD Edit User................................................................................... 96
Gambar 4.47 STD Update Visa .............................................................................. 97
Gambar 4.48 STD Edit Visa ................................................................................... 98
Gambar 4.49 STD Update Passport ....................................................................... 99
Gambar 4.50 STD Edit Passport ............................................................................ 100
Gambar 4.51 STD Update Package........................................................................ 101
Gambar 4.52 STD Edit Package............................................................................. 102
Gambar 4.53 STD Update Hotnews ....................................................................... 103
Gambar 4.54 STD Edit Hotnews ............................................................................ 104
Gambar 4.54 STD Update FAQ.............................................................................. 105
Gambar 4.56 STD Edit FAQ................................................................................... 106
Gambar 4.57 STD Ticket Reservation .................................................................... 107
Gambar 4.58 STD New Ticket Reservation ............................................................ 108
Gambar 4.59 STD Pending Ticket Reservation ...................................................... 108
Gambar 4.60 STD Old Ticket Reservation ............................................................. 108
Gambar 4.61 STD Detail Ticket Reservation ......................................................... 109
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Gambar 4.62 STD Package Reservation ................................................................ 110
Gambar 4.63 STD New Package Reservation ........................................................ 111
Gambar 4.64 STD Pending Package Reservation .................................................. 111
Gambar 4.65 STD Old Package Reservation ......................................................... 111
Gambar 4.66 STD Detail Package Reservation ..................................................... 112
Gambar 4.67 STD Information ............................................................................... 113
Gambar 4.68 STD New Data Information .............................................................. 114
Gambar 4.69 STD Old Data Information ............................................................... 114
Gambar 4.70 STD All Data Information ................................................................ 114
Gambar 4.71 STD Logout ....................................................................................... 115
Gambar 4.72 Rancangan Layar Home Sebelum Login........................................... 116
Gambar 4.73 Rancangan Layar News Highlight..................................................... 117
Gambar 4.74 Rancangan Layar Quick Search ........................................................ 118
Gambar 4.75 Rancangan Layar Search Result........................................................ 119
Gambar 4.76 Rancangan Layar Register ................................................................ 120
Gambar 4.77 Rancangan Layar About Us............................................................... 121
Gambar 4.78 Rancangan Layar Login .................................................................... 122
Gambar 4.79 Rancangan Layar Register ................................................................ 123
Gambar 4.80 Rancangan Layar Office .................................................................... 124
Gambar 4.81 Rancangan Layar Guest Book ........................................................... 125
Gambar 4.82 Rancangan Layar Career .................................................................. 126
Gambar 4.83 Rancangan Layar Form Career ........................................................ 127
Gambar 4.84 Rancangan Layar FAQ ...................................................................... 128
Gambar 4.85 Rancangan Layar Domestic Ticket.................................................... 129
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Gambar 4.86 Rancangan Layar Jadwal Penerbangan Domestic............................. 130
Gambar 4.87 Rancangan Layar Booking Confirmation.......................................... 130
Gambar 4.88 Rancangan Layar Kesalahan Non Member ....................................... 131
Gambar 4.89 Rancangan Layar International Ticket.............................................. 132
Gambar 4.90 Rancangan Layar Jadwal Penerbangan International....................... 133
Gambar 4.91 Rancangan Layar Booking Confirmation.......................................... 133
Gambar 4.92 Rancangan Layar Kesalahan Non Member ....................................... 134
Gambar 4.93 Rancangan Layar Domestic Package................................................ 135
Gambar 4.94 Rancangan Layar Detail Domestic Package..................................... 136
Gambar 4.95 Rancangan Layar International Package.......................................... 137
Gambar 4.96 Rancangan Layar Detail International Package............................... 138
Gambar 4.97 Rancangan Layar Domestic Hotel..................................................... 139
Gambar 4.98 Rancangan Layar Passport ............................................................... 140
Gambar 4.99 Rancangan Layar Visa....................................................................... 141
Gambar 4.100 Rancangan Layar Syarat Pembuatan Visa......................................... 142
Gambar 4.101 Rancangan Layar Home Setelah Login ............................................. 143
Gambar 4.102 Rancangan Kesalahan Login ............................................................. 145
Gambar 4.103 Rancangan Layat About Us ............................................................... 146
Gambar 4.104 Rancangan Layar My Profile Setelah Login ..................................... 147
Gambar 4.105 Rancangan Layar Office .................................................................... 148
Gambar 4.106 Rancangan Layar Guest Book ........................................................... 149
Gambar 4.107 Rancangan Layar Career .................................................................. 150
Gambar 4.108 Rancangan Layar Form Career ........................................................ 151
Gambar 4.109 Rancangan Layar FAQ ...................................................................... 152
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Gambar 4.110 Rancangan Layar Domestic Ticket.................................................... 153
Gambar 4.111 Rancangan Layar Jadwal Penerbangan Domestic............................. 154
Gambar 4.112 Rancangan Layar Booking Confirmation.......................................... 154
Gambar 4.113 Rancangan Layar Print Kode Booking .............................................. 155
Gambar 4.114 Rancangan Layar International Ticket.............................................. 156
Gambar 4.115 Rancangan Layar Jadwal Penerbangan International....................... 157
Gambar 4.116 Rancangan Layar Booking Confirmation.......................................... 157
Gambar 4.117 Rancangan Layar Print Kode Booking .............................................. 158
Gambar 4.118 Rancangan Layar Domestic Package................................................ 159
Gambar 4.119 Rancangan Layar Detail Domestic Package..................................... 160
Gambar 4.120 Rancangan Layar International Package.......................................... 161
Gambar 4.121 Rancangan Layar Detail International Package............................... 162
Gambar 4.122 Rancangan Layar Domestic Hotel..................................................... 163
Gambar 4.123 Rancangan Layar Passport ............................................................... 164
Gambar 4.124 Rancangan Layar Visa....................................................................... 165
Gambar 4.125 Rancangan Layar Syarat Pembuatan Visa......................................... 166
Gambar 4.126 Rancangan Layar Personal Information Pembuatan Visa ................ 167
Gambar 4.127 Rancangan Layar Cancel Registration.............................................. 168
Gambar 4.128 Rancangan Layar Cancel Active Registration................................... 169
Gambar 4.129 Rancangan Layar Login Admin ......................................................... 170
Gambar 4.130 Rancangan Layar Home Admin......................................................... 171
Gambar 4.131 Rancangan Layar Stock Management Admin.................................... 172
Gambar 4.132 Rancangan Layar Detail Penerbangan ............................................. 173
Gambar 4.133 Rancangan Layar Edit Stock ............................................................. 174
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Gambar 4.134 Rancangan Layar User Management Admin..................................... 175
Gambar 4.135 Rancangan Layar Detail User ........................................................... 176
Gambar 4.136 Rancangan Layar Edit User .............................................................. 177
Gambar 4.137 Rancangan Layar Update Visa Admin .............................................. 178
Gambar 4.138 Rancangan Layar Edit Visa ............................................................... 179
Gambar 4.139 Rancangan Layar New Visa .............................................................. 180
Gambar 4.140 Rancangan Layar Update Passport Admin ....................................... 181
Gambar 4.141 Rancangan Layar Edit Passport........................................................ 182
Gambar 4.142 Rancangan Layar New Passport ....................................................... 183
Gambar 4.143 Rancangan Layar Update Package Admin........................................ 184
Gambar 4.144 Rancangan Layar Edit Package ........................................................ 185
Gambar 4.145 Rancangan Layar New Package........................................................ 186
Gambar 4.146 Rancangan Layar Update Hotnews Admin ....................................... 187
Gambar 4.147 Rancangan Layar Edit Hotnews ........................................................ 188
Gambar 4.148 Rancangan Layar New Hotnews........................................................ 189
Gambar 4.149 Rancangan Layar Update FAQ Admin.............................................. 190
Gambar 4.150 Rancangan Layar Edit FAQ .............................................................. 191
Gambar 4.151 Rancangan Layar New FAQ.............................................................. 192
Gambar 4.152 Rancangan Layar Ticket Reservation Admin .................................... 193
Gambar 4.153 Rancangan Layar Detail Reservation................................................ 194
Gambar 4.154 Rancangan Layar Information Admin ............................................... 195
Gambar 4.155 Rancangan Layar Detail Data........................................................... 196
Gambar 4.156 Arsitektur Jaringan............................................................................ 197
Gambar 4.157 Tampilan Layar Home Sebelum Login ............................................. 200
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Gambar 4.158 Tampilan Layar News Highlight ....................................................... 203
Gambar 4.159 Tampilan Layar Quick Search .......................................................... 204
Gambar 4.160 Tampilan Layar Search Result .......................................................... 205
Gambar 4.161 Tampilan Layar About Us ................................................................. 206
Gambar 4.162 Tampilan Layar Login....................................................................... 207
Gambar 4.163 Tampilan Kesalahan Login ............................................................... 208
Gambar 4.164 Tampilan Layar Register................................................................... 209
Gambar 4.165 Tampilan Layar Home Setelah Login ............................................... 210
Gambar 4.166 Tampilan Layar My Profile Setelah Login........................................ 211
Gambar 4.167 Tampilan Layar Office ...................................................................... 212
Gambar 4.168 Tampilan Layar Guest Book ............................................................. 213
Gambar 4.169 Tampilan Layar Career..................................................................... 214
Gambar 4.170 Tampilan Layar Form Career ........................................................... 215
Gambar 4.171 Tampilan Layar FAQ ........................................................................ 216
Gambar 4.172 Tampilan Layar Domestic Ticket ...................................................... 217
Gambar 4.173 Tampilan Layar Jadwal Penerbangan ............................................... 218
Gambar 4.174 Tampilan Layar Booking Confirmation ............................................ 219
Gambar 4.175 Tampilan Layar Print Kode booking ................................................. 220
Gambar 4.176 Tampilan Layar International Ticket ................................................ 221
Gambar 4.177 Tampilan Layar Jadwal Penerbangan International ......................... 222
Gambar 4.178 Tampilan Layar Booking Confirmation ............................................ 223
Gambar 4.179 Tampilan Layar Print Kode booking ................................................. 224
Gambar 4.180 Tampilan Layar Domestic Package .................................................. 225
Gambar 4.181 Tampilan Layar Detail Domestic Package ....................................... 226
xxvii
Gambar 4.182 Tampilan Layar Booking Confirmation ............................................ 227
Gambar 4.183 Tampilan Layar Print Kode booking ................................................. 228
Gambar 4.184 Tampilan Layar International Package ............................................ 229
Gambar 4.185 Tampilan Layar Detail International Package ................................. 230
Gambar 4.186 Tampilan Layar Booking Confirmation ............................................ 231
Gambar 4.187 Tampilan Layar Print Kode booking ................................................. 232
Gambar 4.188 Tampilan Layar Domestic Hotel ....................................................... 233
Gambar 4.189 Tampilan Layar Passport .................................................................. 234
Gambar 4.190 Tampilan Layar Visa ......................................................................... 235
Gambar 4.191 Tampilan Layar Syarat Pembuatan Visa ........................................... 236
Gambar 4.192 Tampilan Layar Personal Information Pembuatan Visa................... 237
Gambar 4.193 Tampilan Layar Cancel Registration ................................................ 238
Gambar 4.194 Tampilan Layar Cancel Active Registration ..................................... 239
Gambar 4.195 Tampilan Layar Kesalahan Memasukkan Kode booking ................. 240
Gambar 4.196 Tampilan Layar Logoff...................................................................... 241
Gambar 4.197 Tampilan Layar Login Admin ........................................................... 242
Gambar 4.198 Tampilan Layar Home Admin ........................................................... 243
Gambar 4.199 Tampilan Layar Stock Management Admin ...................................... 245
Gambar 4.200 Tampilan Layar Detail Penerbangan ............................................... 246
Gambar 4.201 Tampilan Layar Edit Stock................................................................ 247
Gambar 4.202 Tampilan Layar User Management Admin ....................................... 248
Gambar 4.203 Tampilan Layar Detail User ............................................................. 249
Gambar 4.204 Tampilan Layar Edit User................................................................. 250
Gambar 4.205 Tampilan Layar Update Visa Admin................................................. 251
xxviii
Gambar 4.206 Tampilan Layar Edit Visa ................................................................. 252
Gambar 4.207 Tampilan Layar New Visa ................................................................. 253
Gambar 4.208 Tampilan Layar Update Passport Admin.......................................... 254
Gambar 4.209 Tampilan Layar Edit Passport .......................................................... 255
Gambar 4.210 Tampilan Layar New Passport.......................................................... 256
Gambar 4.211 Tampilan Layar Update Package Admin .......................................... 257
Gambar 4.212 Tampilan Layar Edit Package........................................................... 258
Gambar 4.213 Tampilan Layar New Package .......................................................... 259
Gambar 4.214 Tampilan Layar Update Hotnews Admin .......................................... 260
Gambar 4.215 Tampilan Layar Edit Hotnews .......................................................... 261
Gambar 4.216 Tampilan Layar New Hotnews .......................................................... 262
Gambar 4.217 Tampilan Layar Update FAQ Admin ................................................ 263
Gambar 4.218 Tampilan Layar Edit FAQ................................................................. 264
Gambar 4.219 Tampilan Layar New FAQ ................................................................ 265
Gambar 4.220 Tampilan Layar Penambahan Reservation ....................................... 266
Gambar 4.221 Tampilan Layar New Ticket Reservation .......................................... 267
Gambar 4.222 Tampilan Layar New Detail Ticket Reservation ............................... 268
Gambar 4.223 Tampilan Layar Pending Ticket Reservation .................................... 269
Gambar 4.224 Tampilan Layar Old Ticket Reservation ........................................... 269
Gambar 4.225 Tampilan Layar Package Reservation .............................................. 270
Gambar 4.226 Tampilan Layar New Package Reservation ...................................... 271
Gambar 4.227 Tampilan Layar New Detail Package Reservation ........................... 272
Gambar 4.228 Tampilan Layar Pending Package Reservation................................ 273
Gambar 4.229 Tampilan Layar Old Package Reservation ....................................... 273
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Gambar 4.230 Tampilan Layar New Information Admin ......................................... 274
Gambar 4.231 Tampilan Layar New Detail Information .......................................... 275
Gambar 4.232 Tampilan Layar Pending Information............................................... 276
Gambar 4.233 Tampilan Logoff Admin .................................................................... 277
Gambar 4.234 Diagram Hasil Kuisioner Mengenai Latar Belakang Pendidikan ..... 278
Gambar 4.235 Diagram Hasil Kuisioner Mengenai Penggunaan Internet................ 279
Gambar 4.236 Diagram Hasil Kuisioner Mengenai Tampilan Sistem ..................... 279
Gambar 4.237 Diagram Hasil Kuisioner Mengenai Penggunaan Menu Sistem....... 280
Gambar 4.238 Diagram Hasil Kuisioner Mengenai Pencarian Sistem..................... 281
Gambar 4.239 Diagram Hasil Kuisioner Mengenai Kebutuhan Informasi .............. 281
Gambar 4.240 Diagram Hasil Kuisioner Kemudahan Mendapatkan Informasi....... 282
Gambar 4.241 Diagram Hasil Kuisioner Mengenai Keakuratan Informasi.............. 282
Gambar 4.242 Diagram Hasil Kuisioner Mengenai Tampilan Sistem Admin ......... 283
Gambar 4.243 Diagram Hasil Kuisioner Mengenai Penggunaan Sistem ................. 284
Gambar 4.244 Diagram Hasil Kuisioner Mengenai Pengoperasian Sistem Baru..... 284
Gambar 4.245 Diagram Hasil Kuisioner Pengoperasian Sistem Back End .............. 285
Gambar 4.246 Diagram Hasil Kuisioner Penggunaan Bahasa dalam Sistem........... 285