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    New Product Development

    andProduct Life-Cycle Strategies

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    In business and engineering, new productdevelopment (NPD) is the term used todescribe the complete process of bringing anew product or service to market. There aretwo parallel paths involved in the NPD process:

    one involves the idea generation,product design, and detail engineering; theother involves market research andmarketing analysis. Companies typically see

    new product development as the first stage ingenerating and commercializing new productswithin the overall strategic process ofproduct life cycle management used tomaintain or grow their market share.

    New product development

    http://en.wikipedia.org/wiki/Businesshttp://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Product_designhttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Product_life_cycle_managementhttp://en.wikipedia.org/wiki/Product_life_cycle_managementhttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Product_designhttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Business
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    The product life cycle goes through many phases, involves many professional

    disciplines, and requires many skills, tools and processes.

    Product life cycle (PLC) has to do with the life of a product in the market with

    respect to business/commercial costs and sales measures; whereas product life

    cycle management (PLM) has more to do with managing descriptions andproperties of a product through its development and useful life, mainly from a

    business/engineering point of

    view.

    Product lifecycle

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    To say that a product has a life cycle is to assert four

    things:

    1) That products have a limited life.

    2) product sales pass through distinct stages, each posing different

    challenges, opportunities, and problems to

    the seller

    3) profits rise and fall at different stages of product life cycle

    4) products require different marketing, financial, manufacturing,

    purchasing, and human resource strategies in each life cycle stage.

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    strategies

    Marketing strategy is a process thatcan allow an organization to concentrateits limited resources on the greatest

    opportunities to increase sales andachieve a sustainablecompetitive advantage. A marketing

    strategy should be centered around thekey concept that customer satisfaction isthe main goal.

    http://en.wikipedia.org/wiki/Competitive_advantagehttp://en.wikipedia.org/wiki/Customer_satisfactionhttp://en.wikipedia.org/wiki/Customer_satisfactionhttp://en.wikipedia.org/wiki/Competitive_advantage
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    New-Product Development

    Strategies

    New-Product Development

    Strategies

    OriginalProductsOriginalProducts

    Product

    Improvements

    Product

    Improvements

    Product

    Modifications

    Product

    Modifications

    NewBrandsNew

    Brands

    AcquiredCompaniesAcquired

    Companies

    Acquired

    Patents

    Acquired

    Patents

    Acquired

    Licenses

    Acquired

    Licenses

    Strategies for Obtaining New Product Ideas

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    Causes of New Product FailuresCauses of New Product Failures

    Overestimation of Market Size

    Product Design Problems

    Product Incorrectly Positioned, Priced orAdvertised

    Costs of Product Development Competitive Actions

    To create successful new products, the

    company must: understand its customers, markets and

    competitors

    develop products that deliver superior value to

    customers.

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    New Product Development

    Process

    New Product Development

    Process

    IdeaGeneration

    IdeaScreening

    ConceptDevelopment

    and Testing

    MarketingStrategy

    BusinessAnalysis

    Product

    Development

    TestMarketing

    Commercialization

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    CUSTOMERS

    CUST

    OMERS

    COMPETITOR

    S

    COMPE

    TITOR

    S

    DISTR

    IBUTORS

    DISTR

    IBUTORS

    SUPPLIERS

    SUPP

    LIERS

    New Product Development ProcessStep 1. Idea Generation

    New Product Development ProcessStep 1. Idea Generation

    Idea Generation is the SystematicSearch for New Product IdeasObtained Internally and From:

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    Process to spot good ideas and drop poorones as soon as possible.

    Many companies have systems for ratingand screening ideas which estimate:

    Market Size

    Product Price

    Development Time & Costs

    Manufacturing Costs Rate of Return

    Then, the idea is evaluated against a set ofgeneral company criteria.

    New Product Development ProcessStep 2. Idea Screening

    New Product Development ProcessStep 2. Idea Screening

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    New Product Development ProcessStep 3. Concept Development & Testing

    New Product Development ProcessStep 3. Concept Development & Testing

    1. Develop Product Ideas intoAlternative

    Product Concepts

    1. Develop Product Ideas intoAlternative

    Product Concepts

    2. Concept Testing - Test theProduct Concepts with Groups

    of Target Customers

    2. Concept Testing - Test theProduct Concepts with Groups

    of Target Customers

    3. Choose the Best One3. Choose the Best One

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    New Product Development ProcessStep 4. Marketing Strategy Development

    New Product Development ProcessStep 4. Marketing Strategy Development

    Part Two Describes Short-Term:Products Planned Price

    DistributionMarketing Budget

    Part Two Describes Short-Term:Products Planned Price

    DistributionMarketing Budget

    Part Three Describes Long-Term:Sales & Profit GoalsMarketing Mix Strategy

    Part Three Describes Long-Term:Sales & Profit GoalsMarketing Mix Strategy

    Marketing Strategy Statement Formulation

    Part One Describes Overall:Target Market

    Planned Product PositioningSales & Profit Goals

    Market Share

    Part One Describes Overall:Target Market

    Planned Product PositioningSales & Profit Goals

    Market Share

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    New Product Development ProcessStep 5. Business Analysis

    Step 6. Product Development

    New Product Development ProcessStep 5. Business Analysis

    Step 6. Product Development

    Business Analysis

    Review of Product Sales, Costs,and Profits Projections to See if

    They Meet Company Objectives

    Business Analysis

    Review of Product Sales, Costs,

    and Profits Projections to See if

    They Meet Company Objectives

    If Yes, Move to

    Product Development

    If Yes, Move to

    Product Development

    If No, EliminateProduct ConceptIf No, EliminateProduct Concept

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    New Product Development ProcessStep 7. Test Marketing

    New Product Development ProcessStep 7. Test Marketing

    StandardTest Market

    Full marketing campaign

    in a small number ofrepresentative cities.

    StandardTest Market

    Full marketing campaign

    in a small number ofrepresentative cities.

    SimulatedTest Market

    Test in a simulatedshopping environment

    to a sample ofconsumers.

    SimulatedTest Market

    Test in a simulatedshopping environment

    to a sample ofconsumers.

    ControlledTest Market

    A few stores that have

    agreed to carry newproducts for a fee.

    ControlledTest Market

    A few stores that have

    agreed to carry newproducts for a fee.

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    New Product Development ProcessStep 8. Commercialization

    New Product Development ProcessStep 8. Commercialization

    When?When? Where?Where?To

    Whom?To

    Whom? How?How?

    Commercialization is theIntroduction of the New Product

    into the Marketplace.

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    Speeding Up DevelopmentSpeeding Up Development

    Step 1Step 1

    Step 2Step 2

    Step 3Step 3

    Step 4Step 4

    Step

    1

    Step

    2

    Step 3

    Step 4

    Sequential Simultaneous

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    Product Life CycleProduct Life Cycle

    Time

    ProductDevelop-ment

    Introduction

    Profits

    Sales

    Growth Maturity Decline

    Losses/Investments ($)

    Sales andProfits ($)

    Sales and Profits Over the Products Life From

    Introduction to Decline

    I t d ti St f th PLC

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    Introduction Stage of the PLCIntroduction Stage of the PLC

    Summary of Characteristics, Objectives, & Strategies

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Low salesLow sales

    High cost per customerHigh cost per customer

    NegativeNegative

    Create product awarenessand trial

    Create product awarenessand trial

    Offer a basic productOffer a basic product

    Use cost-plusUse cost-plus

    DistributionDistribution Build selective distributionBuild selective distribution

    AdvertisingAdvertising Build product awareness amongearly adopters and dealers

    Build product awareness among

    early adopters and dealers

    G h S f h PLC

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    Growth Stage of the PLCGrowth Stage of the PLC

    Summary of Characteristics, Objectives, &

    Strategies

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Rapidly rising salesRapidly rising sales

    Average cost per customerAverage cost per customer

    Rising profitsRising profits

    Maximize market shareMaximize market share

    Offer product extensions,

    service, warranty

    Offer product extensions,

    service, warrantyPrice to penetrate marketPrice to penetrate market

    DistributionDistribution Build intensive distributionBuild intensive distribution

    AdvertisingAdvertising Build awareness and interest inthe mass market

    Build awareness and interest in

    the mass market

    M t it St f th PLC

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    Maturity Stage of the PLCMaturity Stage of the PLC

    Summary of Characteristics, Objectives, &

    Strategies

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Peak salesPeak sales

    Low cost per customerLow cost per customer

    High profitsHigh profits

    Maximize profit while defendingmarket share

    Maximize profit while defendingmarket share

    Diversify brand and modelsDiversify brand and models

    Price to match or bestcompetitors

    Price to match or bestcompetitors

    DistributionDistribution Build more intensive distributionBuild more intensive distribution

    AdvertisingAdvertising Stress brand differences andbenefits

    Stress brand differences and

    benefits

    D li St f th PLC

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    Decline Stage of the PLCDecline Stage of the PLC

    Summary of Characteristics, Objectives, &

    Strategies

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Declining salesDeclining sales

    Low cost per customerLow cost per customer

    Declining profitsDeclining profits

    Reduce expenditure and milk thebrand

    Reduce expenditure and milk thebrand

    Phase out weak itemsPhase out weak items

    Cut priceCut price

    DistributionDistribution Go selective: phase outunprofitable outlets

    Go selective: phase outunprofitable outlets

    AdvertisingAdvertising Reduce to level needed to retainhard-core loyal customers

    Reduce to level needed to retain

    hard-core loyal customers