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Pertemuan <<09>><<WORK GROUP COMPUTING >>

Matakuliah : <<M0164>>/<<End User Information Syste>>Tahun : <<2005>>Versi : <<1/1i>>

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Learning Outcomes

Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu :• Mahasiswa dapat menghubungkan

teknologi work group computing utk tugas pengambilan keputusan

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Outline Materi

• perkembangan groupwre• hubungan groupware dengan pengambilan

keputusan• e-mail sbg dasar pengembangan groupware• perubahan budaya organisasi• hardware dan software utk video conference• potensi perkembangan groupware• teknologi distance learning

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4-4 Copyright Prentice Hall, 2002

Work Group Computing

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4-5 Copyright Prentice Hall, 2002

Learning ObjectivesLearning Objectives• Summarize the growing impetus for groupware

development.• Match specific categories of groupware tools with

group communications and decision-making tasks.• Point out how e-mail technologies have become

foundations for the development of other groupware tools.

• Explain how the effective implementation of groupware requires both technology training and organizational culture changes.

• Identify the hardware and software required for desktop videoconferencing systems.

More…

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4-6 Copyright Prentice Hall, 2002

Learning ObjectivesLearning Objectives• Appraise the potential for the growth of

group support systems.• Differentiate the functionality of distance

learning technologies from more generic conferencing tools.

• Give examples of how software agents could assist in group communications and decision making.

• Describe the functionality of virtual office software.

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4-7 Copyright Prentice Hall, 2002

Group TechnologiesGroup TechnologiesThe time/place dimension of groupware

E-Mail

Asynchronous/ SynchronousGroup Support SystemsDistance Learning

SynchronousInstant MessagingTeleconferencing

Asynchronous Listservs Bulletin Boards Calendaring Group document handling

Internet

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4-8 Copyright Prentice Hall, 2002

Level 1 Groupware Products:Level 1 Groupware Products:Supporting Asynchronous CommunicationsSupporting Asynchronous Communications• E-mail

– Eudora– Imail– Communigate– N-Plex Globa– Outlook

• E-mail vocabulary– Spam– Alias:– E-mail filter– Electronic arrow– Flaming

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4-9 Copyright Prentice Hall, 2002

• Listservs and bulletin boards• Calendaring• Group document handling

1. Integrating activities that go into composing documents

2. Reducing the number of steps required to produce complex documents

3. Distributing the documents electronically4. Presenting documents in the most

appropriate medium

Level 1 Groupware Products:Level 1 Groupware Products:Supporting Asynchronous CommunicationsSupporting Asynchronous Communications

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4-10 Copyright Prentice Hall, 2002

• Project management groupware products– QuickPlace– Livelink– Teamspace– ActiveProject

• Virtual office software– HotOffice™– Instant TeamRoom– NetMeeting– Virtual Office– Innovative Network Integration

Level 1 Groupware Products:Level 1 Groupware Products:Supporting Asynchronous CommunicationsSupporting Asynchronous Communications

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4-11 Copyright Prentice Hall, 2002

• Instant messaging and chat sessions– Instant Messenger– Sametime– NetMeeting– CoolTalk– Netscape Conference

• Desktop videoconferencing• CU-SeeMe• NetMeeting• MeetingPoint• PictureTel• PictureTalk

Level 1 Groupware Products:Level 1 Groupware Products:Supporting Synchronous CommunicationsSupporting Synchronous Communications

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4-12 Copyright Prentice Hall, 2002

• Group support systems– GroupSystems– Council Services– Facilitate– Meeting Works

Level 2 Groupware Products:Level 2 Groupware Products:Supporting Group ProcessesSupporting Group Processes

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4-13 Copyright Prentice Hall, 2002

• Distance Learning

• Learning Space• ClassPoint• Web CT• e-education• Collegis

• Web Course in a Box

• TopClass• eCollege• Convene

Level 2 Groupware Products:Level 2 Groupware Products:Supporting Group ProcessesSupporting Group Processes

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4-14 Copyright Prentice Hall, 2002

• Software agents– Knowbots– Shopbots

• Groupware

Level 3 Groupware Products:Level 3 Groupware Products:Supporting Software AgentsSupporting Software Agents

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4-15 Copyright Prentice Hall, 2002

Overall Architecture for Knowledge Overall Architecture for Knowledge Flow in a Collaborative ProjectFlow in a Collaborative Project

Project ManagerStarts Project

Project InitiationMeeting

Group Calendaring/Scheduling Systems

ElectronicMeeting Systems

Notes or CollabraDiscussions Databases

Group ProjectManagement Systems

Project SimulationAnd Resource Planning

“What if”

Archiving forCorporateMemory

Work Flow Systems

Project Completion

People

Decisions

Tasks

Decisions

Tasks

Export toContinued Discussion

Commitments

Tasks

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4-16 Copyright Prentice Hall, 2002

SummarySummary• Bulletin boards• Calendaring• Chat sessions• Desktop

videoconferencing• Distance learning• Document management• E-mail• Electronic meeting

systems

• Group support systems

• Groupware• Instant messaging• Listservs• Project

management• Software agents

Key Terms:

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4-17 Copyright Prentice Hall, 2002

Next:

Knowledge Management

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