,

Para Penduduk yang dihormati,Pilih Gaya Hidup Hijau dan Pilih GIRO!

Salam sejahtera. Tahun 2017 semakin ke penghujung. Saya berharap anda dapat meluangkan masa untuk menikmati rehat dan masa berkualiti bersama keluarga.

Majlis Bandaran terus membuat peningkatan untuk Bandar serta pada pengurusannya. Anda tentu dapat melihat kerja-kerja yang telah selesai atau sedang dalam perlaksanaan di kawasan kediaman anda. Butir-butirnya terdapat di muka surat 4 dan 5. Mengenai pengurusan kewangan, sistem sofwe pengurusan Majlis Bandaran yang baru telah dilaksanakan sepenuhnya dan kami juga dalam peringkat akhir proses Semakan KPMG (sila lihat muka surat 15).

Majlis Bandaran sedang melaksanakan kempen Pilih Gaya Hidup Hijau, Pilih GIRO. Bagi sesiapa yang masih belum membayar caj Perkhidmatan dan Penyenggaraan melalui GIRO, saya menggalakkan anda untuk mendaftar pada bila-bila masa. Pembayaran melalui Skim Kad Kredit Berulang (RCCS) juga digalakkan. Cara-cara pembayaran ini membantu anda untuk memantau dan membuat pembayaran setiap bulan. Untuk kempen gaya hidup hijau, Majlis Bandaran menyasarkan untuk menjalankan komunikasi kepada anda dengan tepat masanya serta tanpa kertas. Anda boleh mendaftar untuk perkhidmatan tersebut dengan memberikan nombor telefon bimbit atau alamat e-mel anda. Untuk maklumat lanjut mengenai kempen Pilih Gaya Hidup Hijau, Pilih GIRO dan cabutan bertuah setiap suku tahun yang anda boleh sertai jika anda mendaftar, sila ke muka surat 6-8. Selamat mencuba!

Bagi pihak Anggota-anggota Parlimen Bandar Aljunied-Hougang iaitu En. Pritam Singh, En. Png Eng Huat, En. Low Thia Khiang, En. Chen Show Mao dan En. Faisal Manap, kami mengucapkan anda Selamat Hari Natal dan Selamat Tahun Baru!

Dear Residents, Go Green and Go GIRO!Warm greetings. As we approach the end of the year, I hope all of us will find time to enjoy some rest and family time. The Town Council continues to make improvements to the Town, and to its management. You would have noticed the works done or in progress where you live, which are also detailed at pages 4 and 5. As for financial management, the new Town Council management software system is fully implemented; we are also at the tail-end of the KPMG Review (please see page 15). The Town Council is mounting a Go Green, Go GIRO campaign. For those who are not yet on GIRO for payment of Service and Conservancy Charges, I encourage you to sign up for your own convenience. Payment by Recurring Credit Card Scheme (RCCS) is also encouraged. These payment modes save you the need to track and effect payments each month. As for Go Green, the Town Council aims to make communications with you more timely and paperless; you can sign up for such services by providing a mobile phone number or an email address. For more details on Go Green, Go GIRO and the quarterly lucky draw you can participate in if you sign up, please turn to pages 6-8. Good Luck!On behalf of the Members of Parliament of Aljunied-Hougang Town Mr Pritam Singh, Mr Png Eng Huat, Mr Low Thia Khiang, Mr Chen Show Mao and Mr Faisal Manap, we wish all of you a very Merry Christmas and a Happy New Year!

KPMG15

/,6-8

-

Message from Home2 3Message from Home

Eunos DivisionWorks to fitness corner at Blk 613 Bedok Reservoir Rd

Repair & Redecoration Works (R&R) Neighbourhood Renewal Programme (NRP)

Other Estate Works

Serangoon DivisionUpgrading at Serangoon CommunityPark near Blk 228 Serangoon Ave 4

Hougang SMCConstruction of linkways between Blks 320 and 322, 321 and 326 & 326 and 333 Hougang Ave 5/7 (In progress)

Hougang SMCNew multi-purpose court atHougang Ave 5 park

Hougang SMCNew letterboxes for Blks 322, 358-363 Hougang Ave 5/7

Bedok Reservoir - Punggol DivisionNew outdoor benches for Blks 521-523, 526-527, 529, 532-533 Hougang Ave 6

Bedok Reservoir - Punggol DivisionColour scheme selection for Blks401-403, 412-416 Hougang Ave 10

UPCOMING NRPs!

NEW R&R PROJECTS!

Artist impression Artist impression

Eunos DivisionNew apron flooring at Blk 617-618 Bedok Reservoir Rd

Eunos DivisionLift upgrading at Blks 633, 642, 648, 650-653, 657-658, 664 Bedok Reservoir Road, Jalan Damai, Jalan Tenaga (under Selective Lift Replacement Programme)

Information is accurate as of October 2017

(TO COMMENCE)Blks 619-629, 631, 632 Bedok Reservoir Rd

Eunos Division Serangoon Division

(TO COMMENCE)Blks 101-108, 150-154, 151A, 152A-B, 153A Serangoon North Ave 1, 2

(TO COMMENCE)Blks 519-522, 537-539, 538A-C Bedok North Ave 1 / St 3

Kaki Bukit Division

(IN PROGRESS)Blks 401-403, 412-416 Hougang Ave 10

Bedok Reservoir - Punggol Division

(>75% ReSideNt SuppoRt,TO COMMENCE)Blks 1, 2, 6, 7, 24, 25, 301-319 Hougang Ave 3/5/7

Hougang SMC

(ANNOUNCED)Blks 716-725 Bedok Reservoir Rd

Bedok Reservoir - Punggol Division

Hougang SMC

(ANNOUNCED) Blks 701-712 Hougang Ave 2

Paya Lebar DivisionBin chute repairs at Blks 104, 106, 108 Lorong Ah Soo

Paya Lebar Division

(ANNOUNCED)Blks 154-161, 159A, 201-205, 208, 210-212, 220-222 Hougang St 11, 21

Eunos DivisionRepainting for Blks 650-660, 661-672 Jalan Tenaga / Jalan Damai

Full listof R&R, NRP, HIP, LUP, Re-roofing, Bin Chute Repairs and other estate upgrading works available!

Scan the QR code to learn more

Around the Estate4 5Around the Estate

Benefits of GiRo/RCCs

No MoRE LatE PayMENtS

SavES tiME aND EffoRt

1 2 3

Tiada lagi pembayaran lewat Jimat masa dan tenagaHaSSLE-fREE

Mudah

Sign up today! Visit our offices or log on to www.ahtc.sg to make your application.www.ahtc.sg

Daftar hari ini! Kunjungi pejabat kami atau log masuk ke www.ahtc.sg untuk membuat permohonan anda.

ThE TOWN COuNCil Will bE ROlliNg OuT E-sERviCEs by ThE fiRsT quaRTER Of 2018! MaNagiNg yOuR s&CC aCCOuNT Will bE EasiER ThaN EvER.

MajLiS BanDaRan akan MELakSanakan PERkHiDMatan ELEktRonik MEnjELang Suku PERtaMa 2018!MEnguRuSkan akaun S&CC anDa akan MEnjaDi LEBiH MuDaH.

2018

Benefits of GoinG GReen

Be alerted via email or SMS when your S&CC statements are available for viewingMenerima peringatan melalui e-mel atau SMS apabila penyata S&CC anda siap untuk disemak

Receive timely payment reminders right to your phone and electronic devices

Menerima peringatan pembayaran pada masanya di telefon bimbit serta peranti elektronik anda

Say goodbye to lost paper receipts and late payments. You help to save our environment too!

Tidak perlu bimbang dengan resit kertas yang hilang dan pembayaran lewat. Anda juga membantu untuk menyelamatkan alam sekitar!

Go Green, Go GIRO6 7Go Green, Go GIRO

1 2 3 4

2018

Janu

ary

SUN

MO

NTU

EW

EDTH

UFR

ISA

T

291 8 15 22

287 14 21276 13 20

265 12 19

254 11 18

243 10 17

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3130

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Opt for GIRO, or a recurring credit card scheme (RCCS), and your S&CC will be automatically deducted on your monthly bill due date.

Pilih GIRO atau skim kredit kad berulang (RCCS) untuk pemotongan automatik bagi bil bulanan S&CC anda sebelum tarikh akhir pembayaran.

Anda berpeluang memenangi $50 rebat S&CC dalam cabutan setiap suku tahun apabila anda mendaftar untuk perkhidmatan elektronik AHTC.

$50$50

note:in compliance with the Personal Data Protection Act, by sending us your personal data, you acknowledge and agree to the terms set out in the Privacy Policy of Aljunied-Hougang town Council at http://www.ahtc.sg/privacy-policy/.

2

1 existing GiRo and recurring bill payment users are automatically entered into the draw.

Coming in 2018StaNDto WiN

$50S&CC REBatES

at ouR quaRtERLy DRaWS

WHEN you SigN uP foR

aHtCS E-SERviCES.

inCREASE YoUR CHAnCES wHEn YoU Sign Up foR giRo!

TINGKATKAN PELUANG ANDA apabila anda mendaftar untuk GIRO!

Go Green, Go GIRO8

Terms and conditions applies. Scan the QR code to read more.

PILIH GAYA HIDUP HIJAU, PILIH GIRO!

first Quarterly Draw(01 Jan 31 Mar 2018): First Week April 2018

second Quarterly Draw(01 Apr 30 Jun 2018): First Week July 2018

third Quarterly Draw(01 Jul 30 Sep 2018): First Week October 2018

fourth Quarterly Draw(01 Oct 31 Dec 2018): First Week January 2019

dRAw pERiodS

1 2 3 4

2018

Janu

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SUN

MO

NTU

EW

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UFR

ISA

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291 8 15 22

287 14 21276 13 20

265 12 19

254 11 18

243 10 17

232 9 16

3130

SUN

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TUE

WED

THU

FRI

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2931

30287 14 21

276 13 20

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12 19

1 8 15 22

254 11 18243 10 17

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TUE

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Bungkus, Ikat, dan buang

,

a ClEaN sTaRTTO ThE WhOlE yEaR Permulaan yang BERSIH untuk sepanjang tahun

Prevent door-to-door advertisements from littering your front doors. simply assemble the box and fix it to your door gate.

Pastikan risalah-risalah yang dihantar melalui pintu ke pintu tidak berselerak di pintu depan rumah anda. Untuk menggunakannya, bentukkan seperti bentuk kotak dan ikatkannya ke pintu pagar rumah anda.

Make use of the town Councils fRee bulky item removal service to toss out the old and welcome the new.

Gunakan perkhidmatan PERCUMA yang disediakan oleh Majlis Bandaran untuk membuang barang-barang lama agar dapat diberi laluan kepada yang baru.

1

2

Call 6744-1033 to book an appointment todayFirst 3 bulky items per month will be removed for free. This service does NOT include house-moving items, renovation debris and built-in fixtures. (Three (3) working days notice is required)

j l kqe

BOOKED

FLYER BOX FOR RESIDENTS

Kotak risalah untuk penduduk

Its sprIng cleanIng season - letsclean our estate InsIde out! - Telah tiba masa untuk pembersihan musiman ayuh kitalakukan pembersihan estet kita secara keseluruhan!

fRee BULKY iteM ReMoVAL seRViCe

Perkhidmatan percuma bagi pembuangan barang-barang besar

The flyer holders are currently being distributed to all HDB units in our Town. Do look out for it!

9Keep Our Estate Clean

Lift SurveiLLancein hougang DewcourtResidents of Hougang Dewcourt recently saw their blocks equipped

with lift surveillance systems (LSS). The LSS will enhance the security of the estate and be used to monitor against inconsiderate behaviour such as vandalism, littering and other forms of public nuisance.

The Town Council will keep residents updated of LSS installations to other blocks in the Town.

Hougang Dewcourt

Cyclists can now park at 110 new zones rolled out across our Town at convenient locations. These parking zones provide about 800 more parking spaces for both personal and rental bicycles.

MORE biCyClEPaRkiNg zONEs in our Town

this initiative is part of the Memorandum of Understanding (MOU) signed among Aljunied-Hougang Town Council, LTA and bicycle-sharing operators in Singapore. Inked in September, bicycle-sharing operators are required to ensure that their bicycles are parked properly and provide third-party insurance covering accidents or damage caused by their bikes.

Just like you, other users deserve to ride on a safe and well-maintained bicycle!

Park at bicycle racks and zones around our Town after reaching your destination.

Abandoning bicycles at public spaces will obstruct others and is unsightly.

Park atdesignatedareas

- Message brought to you by AH Bike

Do notvandalisebicycles

Hi friends,let us beconsiderate usersof rental bicycles!MULti-Uses of A

MULti-stoReY CARPARK

New amenities at Blk 145A Bedok Reservoir Road MSCP

Residents in Bedok Reservoir Road recently welcomed a new garden, basketball court and futsal court in their neighbourhood built on top of a carpark! Members of public can enjoy more greenery in our urban spaces and get together with family and friends for fun ball games.

Community News10 11Community News

HiGHLiGHts fRoM ADjoURnMent Motion BY sYLViA LiMCoUntinG fRoM PResiDent Wee KiM Wee oR PResiDent onG tenG CHeonG foRReseRVeD PResiDentiAL eLeCtion: PoLiCY DeCision oR LeGAL QUestion?

the governments handling of the parliamentary debates on the legislative changes for a Reserved presidential election has been most unsatisfactory. Here we are, debating changes affecting the highest office in the land, yet the government decides to engage in ambiguous language and red herrings. We in this House should have been told in no uncertain terms that it was the government that wanted to start the count from president Wee. the government should have defended its own decision on why counting from president Wee was appropriate. it should not have evaded the debate by using the AGCs advice as a distraction, and then gone to court to say that the AGCs advice was irrelevant! (3 october 2017)

PaRliaMENTaRyquEsTiONs

MeAsURes to ReDUCe RisK of fiRes in CooKeD fooD CentRes

Chen Show Mao asked what measures are in place to reduce risks of fires at hawker stalls at cooked food centres. Minister K Shanmugam said that hose reels, fire extinguishers and adequate, unimpeded access to facilitate escape in the event of a fire, are mandatory. SCdF and NeA also run fire emergency preparedness and response public education events. (11 September 2017)

inteGRAtion of siGnALLinG sYsteMs on tHe noRtH-soUtH AnD eAst-West MRt Lines

Pritam Singh asked what operational constraints, challenges and hazards have arisen from the concurrent usage of the CBtC signalling system between pioneer and tuas Link on the eWL and NSL with the older fixed-block signalling system on the remaining stations of the eWL. Khaw Boon Wan replied that integrating the new signalling system to work properly with the other rail systems, whilst the NSL and eWL remain operational, was the more challenging part. He added that the London underground took almost a year for its new system to stabilise. (11 September 2017)

tAKe-UP RAte foR sAfe RiDinG PRoGRAMMe (sRP)

Png Eng Huat queried about the take-up rate for the SRp since launch and what other measures will be implemented to ensure safe riding on roads and footpaths. Khaw Boon Wan replied that the SRp has been delayed till end of this year. in the meantime, LtA is raising public awareness, stepping up enforcement and recruiting volunteers under the Active Mobility patrol Scheme. (11 September 2017)

neiGHBoURHooD ReneWAL PRoGRAMMe (nRP) Png Eng Huat asked about the rationale for requiring 75% support level from eligible households for the NRp where residents do not need to co-pay and whether the Ministry will consider setting a timeline for the calling of a tender for NRp works. Second Minister desmond Lee replied that it is to ascertain that the proposed improvements meet the needs of the majority of residents and that the timeline varies from one project to another. (3 october 2017) RejeCtion of PRiVAte HiRe CAR DRiVeRs VoCAtionAL LiCenCe (PDVL)

APPLiCAtions

Pritam Singh asked how many pdVLs have been issued up to end-July 2017, the number of rejected applicants and the number of appeals for these rejected applicants. Minister Khaw Boon Wan replied that LtA received 47,000 pdVL applications and 1,600 have been rejected. this is because they may have failed background checks, do not meet the driving experience required or have poor driving records. only 9 out of the 35 appeals have been accepted. (1 August 2017)

ACCiDents inVoLVinG UnAUtHoRiseD AnD iLLeGALLY MoDifieD PoWeR-AssisteD BiCYCLes

Dennis tan asked for data on accidents involving unauthorised power-assisted bicycles in the past two years and the penalties imposed. Minister Khaw Boon Wan said that they do not track such data but will work towards tracking in future. He added that errant users may be fined up to $5,000 and/or jailed up to three months. Subsequent offences result in greater penalties. (3 october 2017)

PARKinG of VeHiCLes BY CAR RentAL CoMPAnies At ResiDentiAL estAtes

Sylvia Lim asked what measures are in place to ensure that car rental companies do not abuse roads in residential estates as parking spaces for cars not hired. Minister Khaw Boon Wan said that LtA cannot forbid any company and individual from parking on public roads that allow parking. (1 August 2017)

DeCLARAtions BY toWn CoUnCiLs (tC) of seCRetARies WHo fALL UnDeR neW DisQUALifiCAtion CRiteRiA

Sylvia Lim asked how many and which tCs have declared that their secretaries or relevant key officers come under the new disqualification criteria. Second Minister desmond Lee replied that all tCs have informed the Ministry that their key appointment holders do not fall within the new disqualification criteria. (3 october 2017)

DeBAR BLACKListeD ConstRUCtion CoMPAnies fRoM PRojeCts Low thia Khiang asked what the Ministry of Manpower (MoM) considered to be a systemic problem of companies which had industrial accidents that will put them under Business under Surveillance (BuS). Minister Sam tan Chin Siong replied that MoM looks at the companys WSH system and their risk assessment procedures, and evaluates whether the companys worksite accidents were due to a lack of WSH regimes or human error. (1 August 2017)

neW siGnALLinG sYsteM on noRtH-soUtH AnD eAst-West MRt Lines Dennis tan asked for an update on the progress of the integration of the new signalling equipment for the NS and eW MRt lines (NSL/eWL) and what were the lessons learnt to improve service recovery for future disruptions. Khaw Boon Wan replied that testing was done in phases and full-weekday testing started from 28th May. He said that service delays should be expected and that testing is done cautiously and progressively. the targeted completion date for the testing on NSL is before december while testing for the eWL will be completed next year. (11 September 2017)

PRotoCoL foR CitiZens ConsULtAtiVe CoMMittee (CCC) to WoRK WitH MeMBeR of PARLiAMent of tHe AReA foR estAte UPGRADinG PRoGRAMMe (eUP) Sylvia Lim asked for a confirmation that there is no prohibition from the Government for the CCCs to work with the Mp of the area, even if the Mp is not from the ruling party. Senior Minister Koh poh Koon did not provide a direct answer. He said that eup is meant to be ground-up initiative and that when the works and the timeline have been settled, the Mp of the area will be notified. (3 october 2017)

ReVieW of HDB BLoCKs in HoUGAnG foR Lift UPGRADinG PRoGRAMMe (LUP) Png Eng Huat asked for an update on the review status of the HdB blocks in Hougang that are not under Lup and the fate of those blocks that will not get Lup after the review. Minister Lawrence Wong replied that it was not possible to implement Lup in those blocks due to prohibitive costs or existing constraints. He did not provide an answer on the fate of those blocks that will not get Lup. (1 August 2017)

Parliamentary Questions12 13Parliamentary Questions

IN September, a burner was temporarily placed on the parapet wall along the common corridor. Due to strong winds, the burner toppled over and fell to the ground. Fortunately, no one was injured.

kiLLER itEMS

Advertisement

be a good neighbour! lets play our part to keep potential killer litter at bay. - Refrain from placing objects on the parapet walls of common corridors- Refrain from hanging items above the parapet walls/balconies - Do not throw objects from your flat or from the common areas

- - / -

There has been an increasing number of damaged bins due to the improper disposal of lit or flammable items.

1. Completely extinguish lighted cigarettes before disposal into rubbish chutes/bins. /

2. Douse charcoal embers with water before disposal into rubbish chutes/bins. /

3. Avoid throwing flammable substances like paint, oil or kerosene into rubbish chutes/bins. /

Stopbin fireS

be a good Neighbour!

/

REMEDiation StatuS fRoMkPMg MontHLy REPoRt

DatED 15 novEMBER 2017

Scan the QR code to view the full report.

The Town Council continues to work closely with the team of accountants from KPMG LLP to carry out the Court of Appeal Judgment. Below is the summary table from the 20th monthly progress report from KPMG.

the following diagrams summarise the current remediation status of the Audit points: Scan the QR code to view the full report.

Community Alerts14 15Community Alerts

Good Neighbours is published by the Aljunied-Hougang Town Council.Copyright: Aljunied-Hougang Town Council

Editorial CommitteeChelsea Lu, Jamie Yeo, Meutia Zakaria

Alastair Lee, Wayne Cheong & Marcus Teng

Be part of the AHTC Family! Interested applicants can email their resume to hr@ahtc.sg Or, you may send your resume to the address below:blk 810 hougang Central #02-214, singapore 530810

3 EaSy StEPS SETUP FOR WIFI

The Town Council is pleased to inform that all residents and visitors can enjoy free Wi-Fi at our markets and hawker centres.

Scan the QR code for full details of Wireless@SG registration!

now avaiLaBLE!

wiRELESS@Sg

kaki bukit 511 Market & food Centre (kaki bukit Div)bedok 538 Market & food Centre (kaki bukit Div)hainanese village food Centre (Paya lebar Div)kovan 209 Market & food Centre (Paya lebar Div)bedok Reservoir Road blk 630 Market & food Centre (Eunos Div)

Markets and Hawker Centres in our Town that are wifi-ready

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Key in One-Time Password and get connected

Contest Answers!

NAme the thRee

mASCOtS 12

3

ah sCOOT ah bikE ah DiaN

Congratulations to all winners of the contest in the previous issue of Good Neighbours