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    Estudio de Caso

    Small and Medium Enterprise

    Development for Poverty Reduction

    Opportunities and Challenges in Globalizing Markets

    Desarrollo de Pequeas y Medianas Empresas

    Forestales para la Reduccin de la PobrezaOportunidades y Desafos en Mercados Globalizantes

    Conference proceedingsMemorias de conferencia

    Tropical Agricultural Research and Higher Education Center (CATIE)Centro Agronmico Tropical de Investigacin y Enseanza (CATIE)

    Turrialba, Costa Rica, 2007

    Technical Series. Technical Meetings no. 12Serie tcnica. Reuniones tcnicas no. 12

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    The Trpical Agricultural Research and Higher Educatin Center (CATIE) is a reginal center dedicated t researchand graduate educatin in agriculture and the management, cnservatin and sustainable use f natural resurces. Itsregular members include the Inter-American Institute fr Cperatin n Agriculture (IICA), Belize, Blivia, Clmbia,Csta Rica, the Dminican Republic, El Salvadr, Guatemala, Hnduras, Mexic, Nicaragua, Panama, Paraguay and

    Venezuela. CATIEs cre budget is strengthened by generus annual cntributins frm these members.

    El Centr Agrnmic Trpical de Investigacin y Enseanza (CATIE) es un centr reginal dedicad a la investigaciny la enseanza de psgrad en agricultura, manej, cnservacin y us sstenible de ls recurss naturales. Sus miem-brs regulares sn el Institut Interamerican de Cperacin para la Agricultura (IICA), Belice, Blivia, Clmbia,Csta Rica, El Salvadr, Guatemala, Hnduras, Mxic, Nicaragua, Panam, Paraguay, Repblica Dminicana yVenezuela. El presupuest bsic del CATIE se nutre de genersas aprtacines anuales de ests miembrs.

    Trpical Agricultural Research and Higher Educatin Center, CATIE, 2007. Centr Agrnmic Trpical de Investigacin y Enseanza, CATIE, 2007.

    ISBN 978-9977-57-450-9

    Credits/Crditos

    Editr/EdicinRee Sheck

    Translatin/TraduccinRsa Irene SchielzethLucinda Taft

    Design/DiseSilvia Francis

    DiagramacinRc Jimnez

    Printed by/Impres enCoNLITH

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    Una Conferencia Internacional sobre

    Desarrollo de Empresas Forestales

    en CATIE, Costa RicaJason Donovan 6

    Aspectos Crticos para la Forestera

    Comercial en Pequea Escala

    David Kaimowitz 10

    Organizacin de Empresas Basadas

    en PFNM para la Reduccin de la Pobreza:

    lecciones del Sahel Africano Occidental

    Yacouba Ouedraogo,

    Ludovic Conditamde y Tony Hill 14

    Desarrollo Empresarial para la

    Comercializacin de Madera

    en el Bosque Comunitario en Camern

    Leonard Sprik, Rolf Schinkel

    y Maurice Schill 28

    Empresas Comunitarias

    Ecotursticas para la Reduccin

    de la Pobreza:l

    ecciones de GambiaKanimang Camara 42

    Un Paradigma del Desarrollo de la Empresa

    Forestal en Nepal: Creando un Centro

    de Poder para Reducir la Pobreza Rural

    y Promover la Conservacin

    Surya Binayee y Sushil Gyawali 54

    Organizacin de Empresas Comunitarias

    de Biocomercio: Lecciones de la

    Implementacin de la MetodologaAyDM en Colombia

    Paola Andrea Lozada Perdomo

    y Jos Antonio Gmez Daz 74

    Contenido Table of contents

    An International Conference

    on Forest Enterprise Development

    at CATIE, Costa RicaJason Donovan 7

    Critical Issues for Small-Scale

    Commercial Forestry

    David Kaimowitz 11

    Organization of Community-Based

    NTFP Enterprises for Poverty Reduction:

    lessons from the West African Sahel

    Yacouba Ouedraogo,

    Ludovic Conditamde and Tony Hill 15

    Business Development Support

    in Cameroon for Commercialization

    of Community Forest Timber

    Leonard Sprik, Rolf Schinkel

    and Maurice Schill 29

    Community Ecotourism Enterprises

    for Poverty Reduction:

    lessons from The GambiaKanimang Camara 43

    A Paradigm of Forestry Enterprise

    Development in Nepal: Creating a

    Powerhouse to Reduce Rural Poverty

    and Promote Conservation

    Surya Binayee and Sushil Gyawali 55

    Organization of CommunityBased

    Biocommerce Enterprises: Lessons

    in the Implementation of theMA&D Methodology in Colombia

    Paola Andrea Lozada Perdomo

    and Jos Antonio Gmez Daz 75

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    5

    De Proyecto a Organizacin Independiente:

    la Prestacin de Servicios Forestales

    para el Manejo del Bosque en el

    Centro-Sur de la Amazona EcuatorianaMarco Romero R. 88

    Desarrollo de Empresas Forestales

    Comunitarias en Guatemala: un Estudio

    de Caso de la Cooperativa Carmelita R.L.

    Dietmar Stoian, Aldo Rodas

    y Jason Donovan 98

    La Empacadora y Comercializadora

    de Hongos Silvestres en Los Pueblos

    Mancomunados de Oaxaca, MxicoFabrice Edouard 114

    Promocin de Cadenas de Valor de

    Productos Forestales en la Amazona

    Peruana: el Caso de Camu Camu

    Rafael Meza Castro, Marly Cristina Lpez

    Rengifo de Sarmiento y John Belt 128

    Hacia un Ambiente Favorable

    para el Desarrollo de Pequeas

    y Medianas Empresas ForestalesJason Donovan, Dietmar Stoian,

    Sophie Grouwels, Duncan Macqueen,

    Arthur van Leeuwen, Gemma Boetekees

    y Ken Nicholson 140

    From Project to Independent

    Organization: Providing Forest

    Management Services

    in the South-Central Ecuadorian AmazonMarco Romero R. 89

    Community Forest Enterprise

    Development in Guatemala: a Case Study

    of Cooperativa Carmelita R.L.

    Dietmar Stoian, Aldo Rodas

    and Jason Donovan 99

    Wild Mushroom Processing and Trading

    by Indigenous Community-Based

    Forest Enterprises in Oaxaca, MexicoFabrice Edouard 115

    Promoting Forestry-Product Value Chains

    in the Peruvian Amazon:

    the Case of Camu Camu

    Rafael Meza Castro, Marly Cristina Lpez

    Rengifo de Sarmiento and John Belt 129

    Toward an Enabling Environment

    for Small and Medium

    Forest Enterprise DevelopmentJason Donovan, Dietmar Stoian,

    Sophie Grouwels, Duncan Macqueen,

    Arthur van Leeuwen, Gemma Boetekees

    and Ken Nicholson 141

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    7

    Introduction

    In May 2006, nearly 200 participants representing fr-

    est cmmunities, businesses, develpment agencies,

    gvernmental rganizatins and research centers in

    35 cuntries gathered in Turrialba, Csta Rica, t

    discuss critical issues facing the develpment f small

    and medium frest enterprises (SMFEs) in the trp-

    ics and hw t best vercme them. The cnference,

    titled Develpment f Small and Medium Frest

    Enterprises fr Pverty Reductin: opprtunities

    and Challenges in Glbalizing Markets, held atCATIE (Trpical Agricultural Research and Higher

    Educatin Center), addressed three main themes:

    1) prmtin f enabling plitical and institutinal

    framewrks, 2) integratin f SMFEs int value

    chains, and 3) enhancement f external supprt ser-

    vices fr SMFE grwth and develpment.

    The cnference prvided a frum fr presenting criti-

    cal thinking and practical experiences n sme f the

    mst imprtant issues facing SMFE develpment,

    especially the recnciliatin f pverty reductin and

    sustainable resurce management gals. The fllw-

    ing key questins guided ur discussins:

    What is the actual and ptential rle f SMFEs in

    pverty reductin strategies and sustainable frest

    management?

    What have we learned abut prmting SMFE

    develpment in Asia, Africa and Latin America

    and their successful integratin int value chains

    f frest prducts?

    Hw can plitical, legal and institutinal frame-

    wrks be adjusted fr mre successful SMFE

    develpment and increased pverty reductin?

    In the cnference keynte address, David Kaimwitz,

    prgram fcer fr Envirnment and Develpment

    at the Frd Fundatin, pinted ut several favrable

    market trends fr SMFE ver the cming decades. Fr

    example, urban dmestic markets fr furniture, cn-

    structin wd, medicinal plants, charcal and ther

    frest prducts are grwing rapidly in many develp-

    ing cuntries. Cultural and ecturism generates new

    markets fr frest services and stimulates demand

    fr cmplementary prducts, such as handicrafts.

    Certicatin and fair trade have pened new pprtu-

    nities in internatinal markets. on the technical side,

    relatively minr investments in drying, string, grading,

    prcessing, packaging, branding and negtiating can

    greatly imprve prtability. In additin, the plitical

    legal framewrk fr SMFE develpment in severaltrpical cuntries has imprved in recent decades.

    Glbal mvement tward greater demcracy and the

    dismantling f parastatal agencies and mnplies

    has pened new spaces fr small-scale, cmmercial,

    frest-based activities. Lcal, prvincial, natinal and

    reginal assciatins f small-scale frestry prducers

    have emerged in varius cuntries. Develpment agen-

    cies fcus n the Millennium Develpment Gals has

    encuraged cnservatin rganizatins t pay mre

    attentin t pverty in frested areas.

    The cnference included 46 invited presentatins,1 f

    which 12 fcused n macr-level analysis by research-

    ers and industry experts and 34 fcused n specic

    experiences in the develpment f SMFEs, prm-

    tin f enabling framewrks, r design and delivery

    f technical, business and nancial services, delivered

    by representatives frm SMFEs, gvernment agen-

    cies and nngvernmental rganizatins (NGos).

    These presentatins highlighted that signicant chal-

    lenges remain fr the develpment f viable SMFEs

    and that gvernment and nngvernmental agencies,

    as well as SMFEs and their business partners, have

    imprtant rles t play. Gvernments are urged t

    play a mre prductive rle in strengthening SMFEs,

    including the granting and enfrcing f legal access

    t frest resurces, curbing illegal lgging and unsus-

    tainable harvesting f nntimber frest prducts

    (NTFPs) t reduce unfair cmpetitin, and simplify-

    ing bureaucratic prcedures fr SMFE registratin.

    An International Conference

    on Forest Enterprise Development at CATIE, Costa Rica

    1 These presentations are available on the conference Web site. See www.catie.ac.cr/econegociosforestales/conference.

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    Introduction

    Financial incentives, including tax breaks fr start-up

    SMFEs and lcal and/r green purchasing plicies

    represent psitive steps in this directin. Discussins

    emphasized the need fr SMFEs t imprve their

    wn cmpetitiveness by upgrading their technical,

    business and nancial capacities and establishinglinkages with ther SMFEs and service prviders.

    Fr sme SMFEs, their rganizatin int secnd-level

    assciatins is cnsidered effective fr facilitating the

    upgrading prcess. Regarding the external-service

    envirnment, increased emphasis must be placed

    n training a critical mass f prviders f techni-

    cal, business develpment and nancial services.

    Incentive-based mechanisms fr service design and

    delivery are essential t ensure increased impact and

    sustainability f these services. Specic credit lines

    and related services need t be develped accrding

    t the unique needs f SMFEs. Increased quality andcverage f technical and business develpment ser-

    vices are required fr SMFEs t increase value adding

    t their timber and NTFPs thrugh quality, prcess-

    ing, certicatin if indicated, and imprved marketing

    skills. This stresses the need fr clear labr divisin

    amng NGos, develpment agencies and cmmer-

    cial business develpment service prviders, as well

    as greater linkages between service prviders and

    plicy-makers thrugh infrmatin services and/r

    supprt netwrks. NGos, industry and scial rga-

    nizatins, and develpment agencies can accelerate

    the SMFE develpment prcess by facilitating multi-

    stakehlder negtiatins fr better plicies, imprved

    business envirnments and cnict management t

    address cntext-specic challenges.

    Amng the 34 case studies presented at the cnfer-

    ence, we selected 10 fr inclusin in these prceedings.

    our selectin aimed t capture as much variatin as

    pssible in terms f lcatin (Asia, Africa and Latin

    America), prduct/service (timber, NTFPs, turism)

    and perspective (gvernment, SMFE and service

    prvider). Tgether, the selected case studies pr-

    vide the state f the art with regard t the practices

    and the limitatins and pprtunities fr SMFE

    develpment. We begin with the keynte address

    by David Kaimwitz utlining the critical issues fac-

    ing the develpment f SMFEs in the trpical wrld.

    This is fllwed by the 10 selected case studies. We

    cnclude with a plicy brief that translates the maincnclusins f the cnference int plicy recmmen-

    datins fr SMFEs, gvernment agencies, NGos and

    dnrs.

    The planning and rganizatin f this cnference was

    a jint effrt. our special thanks g t FAos Frest

    Plicy and Institutins Service, with whm we cn-

    ceived the idea fr this cnference and wh played

    a critical rle in its rganizatin and in securing

    nancial supprt. The Inter-American Develpment

    Bank (IDB), thrugh its Multilateral Investment

    Fund (MIF); the CATIE prject Strengthening theCmpetitiveness and Envirnmental Perfrmance

    f Small and Medium Frest Enterprise in Central

    America; and the Interchurch organisatin fr

    Develpment C-peratin (ICCo) cntributed sig-

    nicantly t nancing the cnference. The Netherlands

    Develpment organisatin (SNV)Latin America,

    the Center fr Internatinal Frest Research (CIFoR)

    and Rainfrest Alliance prvided valuable lgistic

    supprt and facilitated the participatin f varius

    persns. Special thanks are due t Stacy Sesnie, whse

    excellent rganizatinal skills kept the cnference n

    track ver many mnths. We wuld be remiss with-

    ut thanking CATIE supprt staff, t many t name

    here, wh played a critical rle in managing nan-

    cial accunts, transprting and ldging participants,

    and securing freign travel visas, amng ther tasks.

    Finally, we thank the CATIE Cmmunicatins Unit

    fr putting these prceedings tgether.

    on behalf f the cnference rganizing cmmittee,

    Jasn Dnvan

    CATIE

    Turrialba, Csta Rica

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    11

    Keynote Address

    1 Former director general of the Center for International Forestry Research (CIFOR), currently program ofcer, Environment and Development, FordFoundation, Mexico City.

    Critical Issues for Small-Scale Commercial Forestry

    David Kaimowitz1

    It has been nearly 30 years since the Eighth Wrld

    Frestry Cngress in Jakarta, Indnesia, which gave

    birth t mdern cmmunity frestry. Fr mst f

    that perid, glbal cmmunity frestry effrts have

    fcused largely n subsistence-type activities and

    imprving the frests cnditin. Peple have nly

    recently begun t see small-scale cmmercial frest-

    based activities as a ptentially imprtant surce f

    ecnmic dynamism and reginal develpment. Thatis partly because new pprtunities have pened

    up fr this type f activity that simply didnt exist

    befre.

    Small farmers, indigenus peple and peple in

    ther cmmunities have greatly increased the share

    f develping cuntry frests that they wn r ver

    which they have lng-term rights. These grups cur-

    rently cntrl at least a quarter f thse frests, which

    is a majr asset they culd ptentially use t btain

    incme. In Latin America this largely takes the frm

    f indigenus territries, ejidos, cmmunity frestry

    cncessins, extractive reserves and small-scale agr-

    frests. Suth Asia has village schemes designed t

    rehabilitate degraded frests. China has distributed

    large areas t individual small farmers. Africa and

    Indnesia have slwly recgnized cmmunities tra-

    ditinal rights.

    Sme market trends favr small-scale frest-based

    enterprises. Urban dmestic markets fr furni-

    ture, cnstructin wd, medicinal plants, charcal

    and ther frest prducts are grwing rapidly in

    many develping cuntries. In Brazil, China, India,

    Indnesia, Suth Africa and Thailand, large cm-

    panies want t buy mre pulpwd frm small

    farmers. Turism generates new markets fr handi-

    crafts. Certicatin and fair trade may als pen

    pprtunities.

    Small imprvements in drying, string, grading, pr-

    cessing, packaging, branding and negtiating can

    greatly imprve prtability. often it will be better

    fr small farmers and cmmunities t partner with

    peple with experience in these areas rather than tak-

    ing them n themselves.

    Glbal mvement tward greater demcracy and the

    dismantling f gvernment parastatals and mnp-lies has pened new spaces fr small-scale cmmercial

    frest-based activities. Lcal, prvincial, natinal and

    reginal assciatins f small-scale frestry prduc-

    ers have emerged in varius cuntries. Develpment

    agencies fcus n the United Natins Millennium

    Develpment Gals has encuraged cnservatin

    rganizatins t pay mre attentin t pverty.

    Despite all these psitive trends, hwever, signicant

    cnstraints t small-scale frestry enterprises remain.

    Despite substantial prgress with regards t frest

    tenure, much remains t be dne. Gvernment regula-

    try, nancial, trade and scal plicies all tend t favr

    wealthier grups. There are signicant ecnmies

    f scale in many frestry activities, and lw-incme

    husehlds ften lack the necessary skills, resurces

    and infrmatin t cmpete.

    Small-scale enterprises need a level playing eld.

    Gvernment regulatins ften discriminate against

    small-scale enterprises. Regulatins require paper-

    wrk that these smaller businesses cannt affrd,

    favr prducts and practices mre suited t larger

    peratins, and insist prducers hire prfessinal fr-

    esters. This frces many small enterprises t perate

    illegally, even when they manage their frests better

    than larger legal peratins. Small prducers have

    less mney t pay fr bribes than big cmpanies d

    and the bribes they d pay cut int their prts.

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    Gvernment trade and scal plicies als frequently

    supprt larger prducers. opening the Chinese and

    Indian markets t pulp imprts is a majr threat t

    small-scale plantatin grwers, as is the pening f

    Mexics markets t the United States and Chile.

    Many gvernments have explicit incentives fr large-scale plantatin develpment and indirectly subsidize

    large prducers thrugh varius mechanisms, which

    make it harder fr small prducers t cmpete.

    Few nancial services, surces f technical and market

    infrmatin, and training pprtunities are avail-

    able fr small-scale frest-based enterprises. Mst

    prgrams and prjects designed t supprt micr-

    enterprises have little experience with r interest in

    these activities.

    The technical assistance and training prgrams that

    d exist tend t take a tp-dwn and techncratic

    apprach. It is imprtant t nd ways t help prvide

    small farmers, indigenus peples and cmmunities

    with the skills and infrmatin they need withut

    being paternalistic and detracting frm their cntrlver the prcess.

    T build a dynamic cmpetitive sectr f small-

    scaled frest-based enterprises requires majr plicy

    refrms as well as better public and private supprt

    services. Research and exchanges f infrmatin and

    experiences can help identify the bttlenecks, make

    the case fr plicy refrms and prvide small-scale

    cmmercial prducers with infrmatin they need t

    succeed.

    Keynote Address

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    15

    1 NTFP-basedenterprises

    inBurkinaFasoandMali

    Burkina Fas and Mali are amng the prest cun-

    tries in the wrld. Mre than 85% f the ppulatin

    survives n an incme f less than $2 a day. The majr-

    ity f the ppulatin lives in rural areas and is heavily

    dependent n agriculture and highly vulnerable t

    seasnal fd shrtages and crp failure due t anincreasingly erratic climate, with few pprtunities t

    diversify the rural ecnmy. Rural cmmunities suffer

    frm their gegraphical islatin frm markets and

    pr transprt and cmmunicatins infrastructure,

    and as a result, market chains are prly crdinated

    and prducers are nt well-rganized t negtiate a

    better deal in the marketplace.

    Thugh there are still signicant frest resurces in

    Burkina Fas and Mali, they are under pressure frm

    unsustainable land uses that threaten envirnmental

    security. With ppulatin increases and agricultural

    intensicatin, frest resurces are becming increas-

    ingly depleted. T reverse this trend, rural cmmunities

    need clear incentives t invest in sustainable frest

    management. They als need t establish the right t

    manage the frest resurces upn which they depend.

    Rural husehlds tend t be inexperienced in busi-

    ness management and have limited access t market

    infrmatin. Lw educatin ften mean a lack f

    business planning skills and rganizatin amng the

    prducers, plus very limited access t nancial capi-

    tal. only ne in 20 villagers in the prject wrking

    area has received a lan t supprt marketing f nn-

    timber frest prducts (NTFPs). In additin there

    are shrtcmings in the legal, plicy and institutinal

    framewrk, including the prvisin f technical, busi-

    ness and nancial services. Rural cmmunities ften

    lack bth the technical capacity and basic materials t

    invest in NTFP enterprises and the management f

    frest resurces upn which these depend. They needsupprt t identify and develp viable enterprises,

    build entrepreneurial cmpetency, facilitate strategic

    alliances and frward market linkages.

    T address these issues TREE AID2 jined frces with

    varius gvernment departments and lcal NGos

    tgether with the United Natins Fd and Agricultural

    organizatin (FAo) t launch a pilt fr prmtin f

    cmmunity micrenterprises based n NTFPs. This pilt

    prject adpted a Market Analysis and Develpment

    (MA&D) apprach fr rganizing small prducers

    int enterprises that extract and prcess NTFPs. The

    MA&D apprach,3 especially develped fr applica-

    tin in areas with high illiteracy and limited access t

    markets, enables pr rural husehlds t assess pten-

    tial returns and risks assciated with different strategies

    fr the develpment f NTFP-based enterprises. The

    MA&D apprach is the underlying strategy fr the

    Village Tree Enterprise (VTE) prject.

    2 ImplementationofMA&D

    inBurkinaFasoandMali

    Launched in January 2005, the 18-mnth pilt prj-

    ect aims t strengthen capacities in Burkina Fas and

    Organization of Community-Based NTFP Enterprises

    for Poverty Reduction: Lessons from the West African SahelYacouba Ouedraogo, Ludovic Conditamde and Tony Hill1

    1 Respectively, program coordinator, projects ofcer and program support director for Tree Aid West Africa. Contact: [email protected].

    2 TREE AID is a UK-based NGO focused on empowering poor families, and especially women, to unlock the potential from trees to meet their basicneeds and generate income and by raising awareness of the power of trees improve forest-based livelihoods, www.treeaid.org.uk.

    The approach comprises three phases: Phase 1: Assessing the Existing Situationinventories existing resources and products, identies thosealready providing income for local people, determines their nancial objectives and eliminates nonviable products. Phase 2: Identifying Products,Markets and Means of Marketingstudies the feasibility of developing the most promising products, identies potential markets and discussesmeans of marketing. Phase 3: Planning Enterprises for Sustainable Developmentchoice of products for development is further rened; enter-prise strategies and business plans are prepared; future entrepreneurs are guided through a pilot phase and training, learning to monitor progressand to adapt when change is needed.

    Case Study

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    17

    Mali, bth at natinal and lcal levels, n the devel-

    pment f small-scale, cmmunity-based tree and

    frest prducts enterprises using the MA&D apprach

    develped by FAo. VTE expands the scpe in f the

    MA&D methdlgy in terms f cverage, partner-

    ship, prducer rganizatinal develpment and NTFPplicy develpment. The prject is supprted by

    United Kingdm (UK) charitable dnatins, ntably

    thrugh the Big Lttery Fund. The MA&D pilt is

    nw integral t the VTE initiative, which is a subpr-

    gram f the Tree Aid 15-year Cmmunity Frestry

    and Livelihd Prgramme.

    The VTE bjective is t enable pr rural huse-

    hlds t derive reliable incme frm cmmunity

    enterprises based n frest prducts and services.

    Expected results ver the ve-year implementatin

    are 1) husehlds are able t plan, crdinate andnance small enterprises based n frests and NTFPs;

    2) rural cmmunities develp the skills, knwledge

    and incentives t sustainably manage their frest and

    tree resurces t supprt frest-based enterprises; 3)

    gvernment actin is taken t create the right envi-

    rnment s that cmmunity-based frest enterprises

    have the greatest chance f success; 4) capacity is

    enhanced in bth public and nngvernmental rga-

    nizatin (NGo) sectrs t supprt incme generatin

    frm tree- and frest-based enterprises.

    Strategies fr facilitatin at village levels included

    theretical training, fllwed immediately by eld

    applicatin in pilt sites. Staff frm gvernment

    departments wrked alngside NGo staff. Village

    entrepreneurs carried ut lcal market surveys, while

    cnsultants did natinal market surveys t ll infr-

    matin gaps. Husehld surveys were cnducted t

    establish prject baselines.

    Lcal partners are respnsible fr all eld activities.

    TREE AID maintains regular cntact with ur part-

    ners t prvide supprt in the eld. FAo expertise

    is cntributing t the mnitring and evaluatin pr-

    cess, which invlves six mnthly activity mnitrings

    by lcal partners with supprt and versight by TREE

    AID; self-evaluatin thrugh annual reviews at the

    village level; annual prgress reviews led by lcal

    partners with participatin f TREE AID staff; and

    baseline husehld surveys with repeat sampling f

    key indicatrs. Full fllw-up surveys are planned fr

    years three and ve, with partial surveys fr selected

    indicatrs in years tw and fur, with a mid-term prj-

    ect review (lking at evidence f brader impacts f

    the prject n livelihds, disaggregating these by

    gender; examining links between results t date and

    bth specic and verall prject bjectives; reevaluat-

    ing the prject design; and rening and refrmulatingplans accrdingly fr years fur and ve).

    Selectin f beneciary grups thrugh the MA&D

    methdlgy invlved participatry and iterative

    prcesses and tls t ensure equal pprtunities fr

    the participatin f all sectins f the prject target

    grup. Target grup identicatin started at a wider

    scale (village level) with the participatin f all vil-

    lagers interested in NTFP enterprise develpment.

    Phase 1 f the MA&D apprach invlved 2,452 par-

    ticipants in 23 prject villages in the rst rund. With

    the supprt f the prject facilitatrs, ptential entre-preneurs carried ut further analysis thrugh MA&D

    during Phase 2, including an assessment f their wn

    interest, capacity and skills fr NTFP business devel-

    pment. Frm this, prcess 230 ptential interest

    grups f entrepreneurs ttaling 1,032 members in

    the 23 villages have been frmed at Phase 3.

    The prject baseline was acquired thrugh a huse-

    hld survey undertaken in March 2006. The survey

    was undertaken within the framewrk f the mnitr-

    ing and evaluatin (M&E) system f the VTE prject

    t prvide TREE AID and prject partners with data

    t permit the evaluatin and dcumentatin f change

    experienced by prject participants ver the duratin

    f the prject. The survey cvered participants frm

    19 villages at fur different prject sites in Burkina

    Fas. The MA&D prcess started in these villages

    in February 2005, with cmpletin set fr July 2006.

    In ttal 200 participants were interviewed, 50 at each

    prject site. The sample was stratied by prduct inter-

    est grup and within each stratum participants were

    selected at randm. The questinnaire was designed

    t cllect infrmatin n each f the indicatrs cited

    in the outcmes Tracking Frm and t gather back-

    grund sciecnmic data. The questinnaire was

    administered by partner NGos.

    3 LocalresourcesforNTFP-based

    enterprisedevelopment

    The majrity f prject participants have sme prir

    experience f marketing NTFPs, and in abut ne-

    third f cases this experience spanned mre than

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    1

    ve years. Mst respndents perceived an increas-

    ing demand fr NTFPs: rapidly increasing, 16.5%;

    increasing, 58%; decreasing, 11%; rapidly decreasing,

    0.5%; n respnse, 14%.

    Key factrs cited as creating pprtunities relative tmarketing f NTFPs at the lcal level included:

    strng demand fr specic prducts

    availability f specic prducts

    skills in prductin

    pssibility f bulk prductin

    lng shelf life f specic prduct

    lcal manufacturer f equipment

    imprved rganizatin f small prducers and

    cmmunities

    Factrs at the prvincial, reginal and natinal levels

    included: strng demand, knwn buyer

    supprt by NGos with cmmunicatin and cr-

    dinatin with small prducers and cmmunities

    imprved rad and cmmunicatin cnnectins t

    natinal markets

    At the internatinal level, factrs were

    strng demand

    visiting buyers fr specic prducts

    References t psitive expectatins (regarding

    demand, price, develpment f market systems, levels

    f investment and returns) heavily utweighed thse

    t negative expectatins (cmpetitin and resurce

    availability). Strategies suggested by respndents fr

    a better psitining f their prducts in the market

    included mre efcient prductin and strage (10

    references), imprving prduct quality (8), rganiza-

    tin f prducers (6), market research (5), prduct

    prmtin (3), and better management f natural

    resurces (2).

    The MA&D prcess is beginning t sensitize villagers

    t issues abut market structure and the ptential fr

    prducers/vendrs t rganize themselves t reach

    new markets and mre successfully negtiate with

    buyers. Mst baseline survey respndents perceived

    an increasing demand fr NTFPs. This suggests grw-

    ing pprtunities fr increased incme, but rst,

    village prducers must vercme varius cnstraints:

    lack f nancial capital, limiting investment, nta-

    bly in imprving prduct quality (43%)

    declining tree and frest resurces, leading t

    declining supplies f NTFPs (42%)

    a shrtage f utlets and whlesale buyers (30%)

    prblems in string prducts, resulting in gluts n

    the market, depressing prices (16%)

    lack f skills in prcessing (9%) large price uctuatins, with limited access t use-

    ful market infrmatin (7%)

    transprt prblems, as much frm the place f

    harvest t the village as fr transprt frm village

    t majr markets (6%)

    limited experience in enterprise rganizatin

    amng small prducers and cmmunity members

    (2%)

    Lcal resurce surveys were carried ut thrugh

    MA&D eld implementatin. Infrmatin cllected

    includes data n access t resurces and the legal andcultural cnstraints affecting this, thugh fr the time

    being estimatins f quantity f resurce are limited

    and d nt allw fr assessment f pssible extrac-

    tin rates. In Mali, market surveys were cnducted by

    a team f ptential village entrepreneurs, assisted by

    the NGo facilitatrs, cvering markets in the district

    and reginal centers in the vicinity f the prject site.

    A preliminary natinal market survey was carried

    ut in Burkina Fas t analyze the market fr NTFPs

    preselected in the prject sites at the end f MA&D

    Phase I t help in selectin f prducts fr which cm-

    munity enterprises are t be develped (Table 1). In

    January 2006, lcal cnsultants prduced a reprt f

    their initial survey and this study has prvided useful

    data, including details n NTFP supply chains.

    Data gathered thrugh the baseline survey indicated

    the majrity f prducers and cmmunity members

    participating in the prject cnsider their links with

    service prviders t be limited t TREE AIDs NGo

    partner, thrugh which this prject is being imple-

    mented, and t the gvernments Frestry Service. In

    many cases these relatinships predate this prject, as

    bth NGos and the Frest Service have been engaged

    in raising awareness in these cmmunities. Despite

    the expressed intentins f the gvernment, n struc-

    tured apprach exists fr delivering supprt at the

    grass-rts level, and gvernment plicy n NTFP

    develpment needs a means f expressin. There is

    lack f crdinatin between agencies respnsible fr

    supprting NTFP develpment and between different

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    21

    actrs in prduct chains. There is a vid in natinal

    frest plicy n NTFP (and small and medium

    enterprise) develpment and ineffective regulatry

    framewrks fr NTFP trade. Technical issues include

    lack f access t apprpriate labr-saving technlgy,

    ineffective disseminatin f utput frm bilgi-cal research t imprve prductivity f relevant tree

    species, limited capacity fr testing prduct quality,

    prblems in string prducts, lack f skills in prduct

    prcessing, and transprt prblems.

    TREE AID des nt implement prjects. Its rle is

    t facilitate effective service delivery t rural NTFP-

    based enterprises thrugh building capacity f ur

    lcal partners, strategic alliances and netwrking with

    lcal service prviders bth frm private and gvern-

    ment sectrs. FAo plays a key rle in crdinating

    internatinal netwrking, dcumentatin f bestpractices and supprt t mnitring and evaluatin

    prcesses.

    over the next ve years, services t be delivered via

    the VTE prject will include supprt fr crdinatin

    and nancing small frest enterprises and ther ser-

    vices that will be delivered, including the develpment

    f frest management capacity, plicy develpment t

    address issues f access t resurces and markets, and

    capacity building fr public and NGo sectrs t sup-

    prt incme generatin frm tree- and frest-based

    enterprises. Skills and capacity f pr husehlds

    will be strengthened thrugh selective supprt fr

    business plan implementatin, establishment f link-

    ages with public and private services supprting small

    business develpment and facilitatin f cperatin

    and infrmatin exchange. TREE AID will prvide

    selective seed funding t mst prmising enterprises

    with n cst recvery and, where apprpriate, will

    facilitate access t micrcredit frm established ser-

    vice prviders at affrdable terms.

    4 ImpactsofMA&Dimplementation

    Gender and diversity: The MA&D apprach incrp-

    rates participatry prcesses and tls in selecting the

    target grup t ensure equal pprtunities fr par-

    ticipatin f all sectins f the prject target grup.

    At the beginning f Phase 3, 65% f prject par-

    ticipants were female. This prprtin is expected

    t rise as the prject prgresses. Prject facilitatrs

    have been trained t supprt the develpment f an

    envirnment in which bth male and female prject

    participants have a vice in decisins with prduct

    interest grups.

    Participation: The nature f the MA&D apprach

    ensures that the prject participants themselves

    are shaping the prcess f enterprise develpment.

    Village-level prduct interest grups are emerging as

    the key structure fr lcal management; facilitatrs

    rganize and manage activities in the eld.

    Local-level capacity building: Skills and knwledge f

    1,032 ptential entrepreneurs frm 23 villages have been

    strengthened thrugh their participatin in MA&D

    Phases 1, 2 and 3. In particular, ptential entrepre-

    neurs have becme practiced in keeping an inventry

    f existing resurces and prducts; identifying pten-

    tial enterprises; screening, ranking and shrtlisting

    these; determining nancial bjectives fr their future

    Table 1. Tree and forest resources and selected NTFPs in Burkina Faso

    Tree and forest resources Products selected for marketing

    Vitellaria paradoxa (Karit) Shea nuts, shea butter

    Parkia biglobosa (Nr) Pods, processed pods

    Tamarindus indica (Tamarin) Fruits, leaves

    Adansonia digitata (Baobab) Pulp, dried leaves

    Flowersbees Honey, processed honey (drinks)

    Acacia macrostachya (Zaman) Pods

    Saba senegalensis Dried fruits

    Ziziphus Mauritania (Jujube) Dried fruits

    Acacia senegal (gomme arabique) Gum

    Balanites aegyptiaca Nuts, soap

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    23

    enterprises; analysis f market chains; and analysis

    f prblems and pprtunities fr NTFP enterprise

    develpment and business plan develpment.

    Capacity building for service providers: Training f

    17 gvernment and 11 NGo eld staff in all threephases f the MA&D apprach facilitates using

    this apprach in the eld t prmte NTFP enter-

    prise develpment fr the benet f disadvantaged

    families. Three MA&D c-facilitatrs, including

    tw TREE AID prject fcers and ne senir

    staff member frm the Burkina Frest Service, have

    been trained in facilitating a training sessin n the

    MA&D apprach. With the supprt f the cnsultant

    trainer, they successfully carried ut MA&D Phase

    I and Phase 2 training fr the secnd intake f nine

    prject facilitatrs.

    Alliances, collaboration and networking: MA&D

    implementatin is fstering cperatin and infrma-

    tin exchange within cmmunities as well as within

    grup members. Bringing Frest Service staff int the

    MA&D training and eldwrk alngside partner staff

    is imprving the quality f eld implementatin. At

    the internatinal level, FAo has prvided cntacts

    and pprtunities t share experiences f the MA&D

    apprach. Lessns frm the prject t date were pre-

    sented and discussed at natinal and internatinal

    cnferences n NTFPs.

    Inuencing opinion at local level: Marginalized

    wmen and men have been brught int dialgue with

    lcal frest department staff facilitating the MA&D

    prcess alngside the partner NGo. This prcess has

    created regular pprtunities fr cntact between

    staff and villagers. outside such cntact there is, at

    present, generally n framewrk fr frmal exchange

    between the ptential entrepreneurs and gvernment

    services. The MA&D prcess is beginning t make

    villagers aware f market structure and the pten-

    tial fr prducers/vendrs t rganize themselves treach new markets and negtiate mre successfully

    with buyers.

    Inuencing opinion at the national level: Participatin

    f gvernment agencies in prject implementatin is

    building wrking relatinships between these agencies

    and prducer grups that can inuence lcal deci-

    sins. Sme prject participants are nw interested

    in trying t vercme restrictive access t nntim-

    ber frest prducts in natinal frest reserves/parks

    by negtiating mdicatins t frest plicy that will

    allw them t secure access t frest prducts thrugh

    frmal cntracts.

    Community-based NTFPs business plans: At the end

    f the pilt prject, 186 business plans invlving 1,800

    village entrepreneurs frm 180 NTFP interest grups

    were develped. Sixteen prducts frm 10 tree and

    frest resurces were selected by villages fr incme

    generatin. Ttal value fr ptential incme f the

    16 prducts amunts t a sum f abut 800,000.

    Hwever sme f the businesses required further

    renement, with strng input frm the prject super-

    visrs, facilitatrs and c-facilitatrs.

    5 Limitationsoftheproject

    An external evaluatin f the MA&D pilt was car-

    ried ut in July 2006, with the fllwing results:

    Initially it prved difcult fr ur NGo partners

    t recruit prject facilitatrs with bth the right

    level f baseline skills and extensive experience

    in eldwrk in the prject area. Thugh many f

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    25

    the rst eld facilitatrs had substantial experience

    in wrking with rural cmmunities, they were less

    well-equipped with the baseline skills necessary

    t easily absrb the new cncepts and tls f the

    MA&D apprach. As a result, business plans devel-

    ped by village entrepreneurs with the supprt fprject facilitatrs required further renement.

    on the technical side, main cnstraints were dif-

    culties faced by partner NGos and villagers in

    assessing the harvesting rates fr NTFPs that culd

    be sustained withut degrading the resurce base,

    and prject participants tended t assume that

    prject supprt fr enterprise develpment wuld

    translate t material r nancial assistance frm

    dnrs, as had been the case in previus prjects

    in their area. Participants have had t adjust their

    expectatins accrdingly.

    In many instances, prject participants tended tcnsider the scial value f NTFPs as an element

    f enterprise develpment, whereas the emphasis

    f the MA&D apprach is n enterprise viability

    as a basis fr enterprise develpment. As a result,

    the initial selectin f NTFPs in sme prject areas

    had t be revisited and further analysis cnducted.

    There was difculty in targeting prest huse-

    hlds and maintaining a higher percentage f

    wmen participants, and insecure land tenure

    was fund t be a challenge fr wmen wishing t

    invest in tree management.

    on the rganizatinal side, the failure t estab-

    lish a frmal prject management cmmittee was

    a key shrtfall. As a result, cmmunicatin and

    infrmatin w between prject stakehldershas smetimes been limited and subject t misin-

    terpretatin.

    6 Towardenhancedservices

    forforestSMEs

    Local level: Villagers have screened and identied

    NTFPs with the greatest ptential fr sustainable

    business develpment. Detailed infrmatin has

    been cllected n market chains and prices fr a

    range f lcally traded NTFPs. Marginalized wmen

    and men have been brught int dialgue with lcal

    frestry department staff, and villagers participatingin the pilt have started seeing frestry department

    staff as ptential key agents f change with regard t

    NTFP develpment and sustainable natural resurce

    management. A village-level NTFP interest grup

    emerged that fcuses n pprtunities fr individual

    business develpment. The participatin f gvern-

    ment agencies is building relatinships between them

    and prducer grups thrugh which lcal decisins n

    service prvisin can be inuenced.

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    27

    National level: New avenues have pened up thrugh

    which TREE AID and its partner NGos can engage

    at a high level with gvernment service prviders and

    plicymakers and advcate n behalf f small pr-

    ducers. The pilt prject is prviding a fundatin fr

    natinal and subreginal netwrking n NTFPs, andlessns and experience frm this prject are directly

    infrming gvernment decisin making.

    NGOgovernment collaboration: Bringing gv-

    ernment agencies int the prcess has been a big

    investment in time and effrt fr TREE AID but is

    essential fr lng-term sustainability. The gvern-

    ment has the pwer t reinfrce r undermine effrts

    f small rural prducers, but with n external stimulus

    there is a tendency t prcrastinate. Als gvernment

    services ften face challenges in establishing effec-

    tive tw-way cmmunicatin with rural peple. TheMA&D pilt/VTE prject is prving a useful frum

    fr shared learning and a practical fcus fr natinal

    and internatinal netwrking.

    Importance of process issues: We have seen the

    imprtance f putting the right facilitatrs in the eld

    t deliver the MA&D apprach, thse with apprpri-

    ate baseline skills and eld training and supprt.

    Baseline studies: Establishing the status qu f the

    prject in the early stages f the prcess is imprtant.

    Baseline studies permit the evaluatin and dcumen-

    tatin f change experienced by village entrepreneurs

    and husehlds ver the duratin f the prject.

    7 Conclusions

    Pst business-plan-develpment supprt will be key

    in the success f many enterprises. Hwever, critical

    issues will be hw t prvide the right level f incen-

    tives and supprt withut encuraging dependence.

    What type/what level f supprt is apprpriate t

    entrepreneurs faced with nancial capital cnstraints?

    What is the mst effective way t facilitate effec-

    tive cmmunicatin within and between prducergrups and netwrks? Hw can cnicting dmestic

    interests be reslved? Allcatin f labr and ther

    resurces within husehlds t supprt grwing

    NTFP enterprises and gender-related issues need t

    be addressed.

    In terms f the pverty reductin ptential f small

    and medium frest enterprise develpment thrugh

    imprved services, amng critical issues is hw t

    wrk within traditinal scial structures that have a

    strngly established hierarchy while fstering repre-

    sentative prducer grups and ensuring that elites dnt capture all benets. Anther key element is seeing

    that an apprpriate prtin f returns is reinvested in

    frest resurce management t ensure sustainabil-

    ity. Als, supprt t rural prducers in advcating at

    the natinal plicy level fr develpment f NTFPs

    is essential t maximize benets t pr rural huse-

    hlds rather than simply maximizing exprt earnings.

    Impressive barriers exist t NTFP develpment in

    the cntext f the West African Sahel. MA&Ds

    participatry and iterative nature is particularly

    relevant t supprt villagers in addressing these bar-

    riers. Implementatin f the prject is prviding new

    avenues fr small and medium frest enterprise devel-

    pment fr bth pverty reductin in rural areas and

    sustainable frest resurce management. Villagers are

    seeing the ptential fr increasing the impact f cm-

    munity enterprise develpment n rural livelihds.

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    29

    Business Development Support in Cameroon

    for Commercialization of Community Forest TimberLeonard Sprik, Rolf Schinkel and Maurice Schill1

    1 Introduction

    The develpment f small and medium enterprises

    (SMEs) is becming an increasingly imprtant strat-

    egy in the ght against pverty in Camern. The

    Netherlands Develpment Cperatin in Camern/

    Demcratic Republic f the Cng (SNV Camern/

    DRC) supprts clients wh prmte private sectr

    activities that bst ecnmic develpment such asprviding access t market infrmatin, capital and

    business supprt services.2 SNV Camern/DRCs

    wrk in this eld is mainly dne in capacity-building

    areas such as supply chain develpment, business

    develpment, enabling envirnments and access t

    nance. In East Camern, mst clients wh wrk in

    business develpment act n mes and macr levels.

    Fig. 1 presents the relatinships between these actrs/

    entities such as lcal NGos, micrnance institutes

    (MFI), lcal business service prviders (BSP), cp-

    eratives (and assciatins) and gvernment agencies.

    2 Activitieswithclients

    inEastCameroon

    Cnditins fr access by an rganizatin (client) t

    SNV services are based n the fllwing:

    efciency f the rganizatin cherence with ther clients in SNVs prtfli in

    the gegraphical regin cncerned

    capacity f absrbing the advice given by SNV

    attitude f the leadership tward change

    ptential effects f the values prpagated by SNV

    (gender, gd gvernance, sustainable use f nat-

    ural resurces)

    indicatin f ptential cntributin tward impact

    and the ght against pverty

    1 Advisors for SNV in Cameroon/DRC. Contract author is Leonard Sprik, [email protected] SNV is a Netherlands-based international development organization that provides advisory services to nearly 1,800 local organizations in 33

    developing countries to support their ght against poverty. SNV provides advisory services (usually not funds) to local intermediary organiza-tionsgovernmental and nongovernmentalto strengthen their capacity to act as effective agents of change. This enables organizations to reachgrass-roots groups and contribute in a lasting manner to improved governance and wealth creation. In Cameroon, 41 advisors in ve teams areworking in three areas: access to basic services (water, health and education), natural resources and market access.

    Fig. 1. Constellation of clients in the region of Lomie, Cameroon

    Case Study

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    Lessons from Cameroon

    31

    If these requirements are met by the ptential clients,

    a capacity-building prgram with the lcal rganiza-

    tin is develped, based n needs. SNV distinguishes

    fur s-called delivery channels thrugh which each

    rganizatin receives assistance.

    Table 1 gives a brief verview f activities related t

    clients invlved in this case study.

    3 Demandforservices

    SNV Camern/DRC has been frmally invlved

    in cmmunity frestry since 1996, when it started

    the implementatin f the Cmmunity Frestry

    Develpment Prject in Lmie, Camern, called

    Prjet Sutien au Dvelppement Durable dansla rgin Lmie/Dja (SDDL). The SDDL prject

    (Fig. 2), funded by the Directrate General fr

    Table 1. Client description and related SNV services

    CLIENT

    Description of the

    organizations

    activities

    SNV services

    1. Advisory

    services (60%)

    2. Knowledge

    brokering

    (15%)

    3. Local

    capacity

    development

    funds (15%)

    4. Advocacy

    (10%)

    GECEC A micronance institutebased in Lomie, in EastCameroon, provides

    simple bankingactivities in the region.It gives businesssupport to communityforests and SMEs.

    Organizationaladvice, businessdevelopment

    Marketstudies,technical

    advice

    Approachingdonors andco-investors for

    credit funds

    Local NGOs NGOs work to supportcommunity forests inthe region with theircommercial activitiesfor timber and NTFPs.

    Strengtheningorganizationaland institutionalcapacities

    Access toinformationand marketstudies

    FGF,*approachingdonors

    Advocacytoward localgovernment

    Cooperatives

    (and

    associations

    Community forests**work together toenhance their scale ofeconomies. We identifytwo cooperatives:

    CAFT and LomieMessok-Mindourou.

    Organizationalcapacitybuilding,businessdevelopment

    Market study Approachingdonors

    Advocacyactionstoward localgovernment

    SCNIC This is a businessservice provider (BSP)to be based in Lomieto assist communityforests with theircommercial ambitionsand develop newbusiness and productsfor timber and NTFPs.

    Businessdevelopment,organizationalstrengthening

    Specicbusinessexpertise,marketresearch

    Approachingdonors, co-investors forfunds

    Ministry of

    Flora & Fauna

    (MINFOF)*

    Cameroon ministryand eld ofces arevery important in this

    process because theydetermine the rules ofengagement.

    Organizationalcapacitybuilding

    Research FGF

    * Cooperation with and from the local government (MINFOF) is very important to attack overregulation and improve existing rules. The recentlyinitiated Forest Governance Facility (FGF) helps reinforce lobbying actions and forestry regulations. This SNV capacity-building activity exceedsthe East Cameroon regional level. The purpose of the program is to build up the public domain related to the Cameroon Forest and EnvironmentSector Policy (FESP) and to facilitate engagement and participation by nonstate actors with policy development and implementation. The FGFgoal is an enhanced environment for good governance and equitable, sustainable management practices in the Cameroon forest and environmentsector, with a specic objective to develop an autonomous and neutral facility to serve as a mechanism to build up and serve the FESP publicdomain.

    ** Community forests form part of the nonpermanent forest estate, which is covered by a management agreement between a village communityand the Forestry Administration. Management of such forestswhich should not exceed 5,000 hectaresis the responsibility of the village com-munity with help or technical assistance from the Forestry Administration.

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    Lessons from Cameroon

    33

    Internatinal Cperatin (DGIS) f the Netherlands

    Ministry f Freign Affairs, sught t capitalize n

    the pprtunities created by the new and innvative

    1994 frest law f Camern that, amng ther

    things, created the legal framewrk t establish

    cmmunity frests. The SDDL prject, which endedin 2003, invested in the creatin f ve cmmunity

    frests and clsely accmpanied the prcess f

    cmmunal rganizatin arund the management f

    these frests. In the meantime, SNV in 2002 started,

    tgether with the UK Department fr Internatinal

    Develpment (DFID), the Capacity Building

    Prgramme (CBP) t supprt civil sciety interested

    in cntributing t sustainable frest management

    (Bx 1). This prgram, which ended in 2005, became

    ne f the drivers behind the large-scale prmtin

    f cmmunity-based frestry activities in Camern.

    Tday, SNV cntinues t prvide advisry services tselected CBP beneciaries, either thrugh cntract-

    based capacity-building activities r as a partner.

    4 SNVanditspartners:

    whoisinthedriversseat?

    As prject manager f SDDL, SNV had a large say

    in the rganizatin f bth the participating cm-

    munities and management f the frests. This led t

    situatins f cnfusin and cnicts between SNV

    and sme cmmunities, especially internal cmmu-

    nity cnicts when SNV had t take a stand t ensure

    cntinuatin f SDDL prject activities. During the

    past three years f the prject, SNV distanced itself

    mre frm decisins t be taken by the cmmunities.

    Box 1. Capacity building for NGOs in sustainableforest management

    The Capacity Building Programme (CBP) 20022005,co-nanced by DFID and SNV, aimed at involvingcivil organizations in the sustainable management offorests in order to ght poverty in Cameroon.

    Its objectives were 1) to strengthen the technical andprofessional capacities of civil organizations throughthe nancing of microprojects, 2) to build theirorganizational capacities and promote institutionallinks between them, and 3) to make data relating tothe forestry sector accessible to these organizations(information center specialized in forestry).

    Fifty-six NGOs embarked on the process of promotingthe co-management of forests and operatedmicroprojects worth US$1.6 million. They workedwith 221 communities in ve provinces of Cameroon,

    resulting in the establishment of 82 community forests.

    Fig. 2. Geographic positioning of community forests in the region around Lomie

    * Community forests

    RegionofLomie

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    Lessons from Cameroon

    35

    The participatin f lcal NGos was intensied s

    that they culd develp as lcal service prviders, and

    SDDL culd mve tward being a partner with lcal

    rganizatins. Als, thrugh the lcal NGos, a larger

    number f villages culd be accmpanied in cmmu-

    nity frestry activities. Hwever access t cmmunityfrestry was restricted mainly t cmmunities that had

    access t supprt frm SDDL and similar prjects. The

    CBP prgram was a lgic cntinuatin f this prcess

    f keeping a distance and leaving the drivers seat

    t lcal rganizatins. CBP ffered a secnd delivery

    channel fr SNV services: alng with advisry ser-

    vices, funding was ffered t lcal rganizatins that

    develped initiatives t prmte cmmunity frestry

    activities. Nw SNV advises its clients n techni-

    cal and rganizatinal issues and in their search fr

    funding with external partners, like the Interchurch

    organisatin fr Develpment C-peratin (ICCo),which can lead t triparty r multiparty cntracts.

    5Communities:technicalskills

    versusmanagementcapacities

    While assisting frest cmmunities, much fcus is put

    n technical aspects f frest management: invent-

    ries, sciecnmic surveys, management plans and

    tree felling. It is clear that much has been dne, bth

    by SNV and the lcal NGos, in training and instruct-

    ing cmmunity members in these skills. Hwever, the

    real limitatin is nt weak technical skills r lack f

    knwledge but the way cmmunities rganize them-

    selves and make decisins, and, abve all, identifying

    hw t help them imprve their capacities thugh

    increased cperatin and crdinatin.

    once they assume respnsibility fr the management

    f the frests, cmmunities are als held respnsible

    fr their explitatin and the reinvestment f revenues

    in the cmmunity. T achieve the transparency neces-

    sary in management prcesses, these respnsibilities

    (related t sustainable management versus cmmer-

    cial activities) shuld be separate. Cmmunity frest

    management shuld be aimed at stable revenues that

    serve lasting sciecnmic develpment in the cm-

    munity. on the ther hand, the peratr expliting

    the cmmunity frest seeks maximum prt at mini-

    mum investment. These tw bjectives can cme in

    cnict, s when the manager and the peratr are

    ne and the same, either the sustainable management

    bjective r the explitatin bjective may cme

    under pressure, r bth.

    SNV did nt fully recgnized this ptential fr cn-

    ict at the beginning f the prject. Mrever, in

    many villages the demand fr transparency was (and

    is) nt always that strng. once a cmmunity started

    t explit its frest and mney started t w in, ps-

    sible rganizatinal weaknesses became bvius, jepardizing the develpment bjectives f cmmu-

    nity frestry itself. Mrever, the cmmercial results

    f cmmunity frests were nt as gd as culd be

    expected frm the market. It appeared that cmmu-

    nities received prices fr their prducts far belw real

    value. It can be cncluded that the main fcus in pr-

    viding services t cmmunity frestry shuld be n

    cmmunity rganizatin and secndly n the aspect

    f cmmercializatin.

    6 Chainthinking:newfocus

    inofferingservices

    As we cncluded, the main fcus in cmmunity fr-

    estry was n creatin f frests and the prductin

    f timber, supprted by transferring the skills neces-

    sary t manage and explit them. But nt enugh

    thught was given as t hw the cmmunities shuld

    deal with the different respnsibilities (frest man-

    agement, explitatin, cmmercializatin and

    investment f revenues) and the cnsequences fr

    internal rganizatin, relating t third parties and

    access t markets. Especially lacking was attentin

    t the rle and interactin f frest cmmunities

    with the market. This chain thinking, r supply

    chain develpment, was nt yet cmmn within

    SNV. Well-thught-ut mdels that tk the whle

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    Lessons from Cameroon

    37

    prcess int cnsideratin had nt yet been devel-

    ped, either by SNV r any f its develpment

    partners invlved elsewhere in Camern r in cm-

    munity frestry.

    A rst step in that directin was made early in 2003;SNV, tgether with ICCo and the Camernian MFI

    GECEC, frm Lmie, develped the rst initiative t

    better structure the explitatin f cmmunity frests

    in the Lmie regin and the cmmercializatin f its

    timber. The bjective was t create a lcal structure

    that shuld cntain all elements fr transparent and

    sustainable cmmunity frest explitatin. only ne

    village in the Lmie regin was sincerely interested,

    pssibly because the initiative was still t tp-dwn.

    The cnclusin was that SNV and its partner rgani-

    zatins were nt well-equipped t develp prperly

    wrking chains and that expertise in that eld shuldbe develped and hired. Fr Camern this was the

    start f the develpment f a market-access practice

    area with a special fcus n small and cmmunal

    frestry enterprises. In 2005 a value chain study pre-

    sented by GECEC cncluded that the internatinal

    timber market puts up s many barriers t frest

    cmmunities that they will have great difculties in

    successfully entering this market.

    These experiences led t the fllwing lessns:

    SNV left its rle as prject manager t avid cn-

    ict f interest and t hand ver wnership t lcal

    cmmunities; lcal NGos btained a larger rle in

    lcal develpment.

    SNV tk its rle as an advisr and shifted its tar-

    get grup frm a micr t a mes level t increase

    its impact.

    Sustainable frest management is a different issue

    frm expliting frests; separating respnsibilities

    and rganizatins are necessary.

    Value chain apprach highlights the divisin f

    respnsibilities alng the chain.

    Cmmunities suffer frm weak business and neg-

    tiatin skills in cmmercializatin.

    7 Innovationsinthevaluechain:

    twobusinessapproaches

    Frm the lessns learned and specic denitins f

    the barriers, SNV and its partners are currently in the

    prcess f identifying and supprting different busi-

    ness appraches that exist in the Lmie regin fr

    further experimentatin. These business appraches

    are best described by hw the cmmercial activities

    f the cmmunities are rganized. The differences

    in the tw appraches are 1) the cmmunity runs

    its business directly and sells its prducts straight t

    the marketNGos supprt the cmmunity with its

    business activity r 2) the cmmunity wrks tgetherwith an intermediary rganizatin t sell its prducts;

    anther actr is added t the supply chain t imprve

    revenues fr thse n the bttm f the chain. The

    rst apprach is based n real experience; the secnd

    apprach is in an experimental phase.

    Approach 1: full community ownership

    ofbusinesses

    In this apprach the cmmunity alne manages the

    explitatin f the cmmunity frest: it cntracts

    several timber cmpanies t lg and market timber:

    the prductin methd is mainly thrugh artisanand light-industrial explitatin. Extractin f lgs is

    nt allwed. The rst transfrmatin is dne at the

    felling site with simple chainsaws r prtable saw-

    ing machines like the Gruminette r the Lucas Mill.

    The cmmunity fully manages the sales f its wn

    timber. Lcal NGos, supprted by SNV, prvide ser-

    vices t the cmmunity frests t assist them with the

    cmmercializatin.

    one practical case invlving the cmmunity called

    Kng, in East Camern, shws sme experiences

    (Bx 2). Research indicated that the prices the cm-

    munity btained fr the timber were lw related t

    the market value (based n prices FoB/Duala).

    Als, private cmpanies r private lcal businesses

    prted frm the weak business capacities f the

    cmmunity-frest representatives. The manage-

    ment f the revenues was prit was unclear

    where the revenues went and hw they were used

    fr develpment.

    Approach 2: business services

    for forest communities

    This apprach is based n the analysis f market bar-

    riers that make it difcult fr the cmmunity frests

    t successfully enter the timber market. out f this

    research came the idea t install a business service

    prvider (BSP) that culd assist the frest cmmunity

    with the explitatin f its timber n a cmmercial

    basis, recgnizing that the timber market is cmplex

    and that the business and prductin skills f the fr-

    est cmmunities are limited.

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    3

    A BSP in the regin will assist the cmmunity fr-

    ests with the cmmercializatin f its timber. The

    BSP wuld wrk n at least a cst-recvery base fr

    itself and wrk with peple frm the cmmunities t

    enhance their well-being. Tgether with NGos, the

    BSP will rganize training t imprve cmmunity

    business skills. The BSP has t start as an interme-

    diary rganizatin and eventually phase ut t hand

    ver activities t the cmmunities themselves, thugh

    it can cntinue t prvide its services t actrs in fr-

    est chains based n a cst-recvery fee.

    Enhancing approach 1: cooperatives

    SNV rganized a series f wrkshps in May 2006 t

    lk at these tw business appraches. All the actrs

    invlved were cnsulted: the frest cmmunities, lcal

    gvernments, internatinal develpment rganiza-

    tins and lcal NGos. The wrkshps asked: What

    wuld be a practical and feasible apprach t sup-

    prt cmmunity frests in rder t cmmercialize and

    explit the timber in a sustainable way? An imprtant

    step taken by the cmmunity frests was t jin frces:

    a certain ecnmy f scale is necessary t becme an

    interesting player in the market. Als, tgether they

    can exert mre frce n (lcal) gvernments. The

    cperative rganizatin ensures cmmunity wner-

    ship f the cmmercial activities. The wrkshps led

    t the develpment f tw cperatives, bth f which,

    due t their lack f cmmercial experience, indicated

    the need fr supprt frm an external surce t assist

    them in setting up their business.

    Enhancing approach 2: business service

    providers

    The BSP, which shuld be independent in its activi-

    ties, has tw clear advantages: it can be peratinal

    at shrt ntice, and it has a very gd knwledge f

    lcal business and culture. Each cmmunity can makean individual cntract with the BSP, which functins

    as an intermediary between buyers and cmmunities.

    Internatinal cmpanies in particular d nt wish t

    wrk directly with cmmunities because it is t time

    cnsuming and they may lack essential knwledge

    abut the lcal culture.

    Hwever, there are als cnstraints. Since the BSP is

    an independent rganizatin nt directly part f the

    cmmunities, cnicts f interest can arise. Als, hw

    can cmmunities ensure that part f the mney w-

    ing in gets back t them? one avenue t ensure thatthe BSP is based n a system that takes int accunt

    bth the interests f the cmmunities and sustain-

    able frest management is FSC grup certicatin.

    The required regular audits ensure transparency and

    the csts f this certicatin are exible enugh t

    make it affrdable fr cmmunities.

    8 Conclusions

    SNV heavily invested in the prcess f develp-

    ing cmmunity frestry in the past 10 years, and

    cntinuing t d s is in line with its bjectives.

    Hwever, the rad is lng and many challenges

    remain. Findings are integrated in the current

    capacity-strengthening strategy f SNV Camern/

    DRC fr 20062007.

    We see the fllwing main strategic directins in this

    apprach:

    1. Supprt the develpment f lcally wned busi-

    ness structures t supprt the cmmercializatin

    f cmmunity frests (cperatives/assciatins).

    2. Supprt and imprve the develpment f

    business develpment services that can assist

    cmmunity frests in develping their cmmer-

    cial activities.

    3. Lbby fr better rules and attack verregulatin:

    bureaucracy and crruptin are perhaps key bt-

    tlenecks t mving cmmunities ut f pverty.

    Since gvernment sets the rules, it shuld be mre

    integrated int this prcess. Strengthening civil

    scietys supprt is critical.

    Box 2. Practical experiences in Cameroon

    In the past ve years Kongo exploited about1,000 m of timber. Revenues from the timberaveraged CFA31,500/m (based on exploitation

    of seven types of timber), generating a totalrevenue of CFA31.5 million. What happenedwith the revenues is not clear because of badnancial management. What did appear in thevillage were improvements in individual housing,an oil press, a grain mill and individual nancialassistance.

    Calculations based on the prices FOB/Doualashow the value at the port of Douala is an averageof about CFA132,000/m FOB for unsawn timber;with the added value of sawn wood, the price inDouala averages of CFA222,000/m.

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    Lessons from Cameroon

    41

    Thrugh the tw appraches described, SNV expects

    t reach a synergism that will imprve the supply

    chain fr cmmunity frest timber. Effects expected

    frm the rst apprach are an increased perfrmance

    f cperatives in prducing and cmmercializing

    frest prducts, better prices btained fr prducts,mre funds available fr cmmunity develpment

    and imprved cmmunity business skills. As fr the

    secnd apprach, results shuld include an equal bal-

    ance between scial and ecnmic perfrmance f

    the BSP in rendering its services in the value chain

    fr frest prducts, cntributin t increased incme

    fr cmmunities, and creatin f emplyment, lead-

    ing t imprved living cnditins and mre resurcesfr imprved cmmunity develpment, especially in

    basic areas such as access t water and health care.

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    1 Director, National Consultancy on Extension Services and Training (NACO), a private organization that supports the Forestry Department of TheGambia with extension and training on participatory forestry, [email protected].

    Community Ecotourism Enterprises for Poverty Reduction:

    Lessons from The GambiaKanimang Camara1

    1 Ecotourism:analternative

    forcommunityenterprise

    development

    In 2000, the frest cmmunity f Tumani Tenda in the

    Republic f Gambia btained tree and land tenure

    ver its frest resurces, which allws the cmmunity

    t cmmercialize the frest resurce base prductin

    services. Subsistence farming is the main prductiveactivity in Tumani Tenda, which has a ppulatin f

    abut 450 peple. Men tend t cncentrate n the pr-

    ductin f grundnuts (cash crp) and cereals such as

    maize, millet and srghum (fr dmestic use), while

    wmen are mre invlved in the prductin f rice

    and hrticulture, bth fr dmestic use and t gener-

    ate incme. overall literacy level is lw due t cultural

    nrms and the great distance t the nearest schl.

    In recent years, cmmunity-based frest enterprises

    have been develped fr such prducts as hney, re-

    wd, lgs, handicrafts, salt cllectin and cllectin

    f fruits and nuts. Hwever, these enterprises have had

    limited success in adding value t primary prductin,

    largely due t their limited technical skills fr prcess-

    ing and fr business administratin and marketing.

    The cmpilatin f the ve-year management and

    business develpment plan certied by the Frestry

    Department (FD) enables the cmmunity t use the

    frest resurces fr cmmercial purpses based n

    the management plan, which was develped thrugh

    participatry prcesses with the supprt f the FD

    and partners. It was subjected t a series f reviews

    by the entire cmmunity befre being frwarded t

    the FD fr apprval and implementatin.

    In early 2000, Market Analysis and Develpment, r

    MA&D, a FAo methdlgy fr cmmunity-based

    frest enterprise develpment, was intrduced t this

    cmmunity fr the planning prcess. Field facilita-

    trs f FD and the Natinal Cnsultancy n Frestry

    Extensin Services and Training (NACo) guided the

    cmmunity thrugh the methdlgys three cn-

    secutive phases. The bjective was fr cmmunity

    members t identify viable pprtunities fr business

    develpment based n lcal resurces and capacities.Training sessins fcused n enterprise rganizatin

    and planning, access t market infrmatin and frg-

    ing links with supply chains. Thrugh the applicatin

    f MA&D, cmmunity representatives identied

    ecnmically, scially, technically and envirnmen-

    tally viable pprtunities fr adding increased value

    t their frest-based prducts and services (Bx 1).

    Ecturism was assessed t be the mst prmising

    pprtunity fr cmmunity enterprise develpment

    in Tumani Tenda.

    Prir t the intrductin f MA&D in Tumani Tenda,

    the cmmunity was in the prcess f establishing a

    cmmunity-based ecturism camp, but ideas and

    strategies fr a pssible ecturism enterprise were

    inadequate. Since MA&D builds n what exists, the

    prcess began by addressing the main challenges fr

    the prject: inadequate ideas n the prduct (ec-

    turism), identifying pssibilities f establishing

    enterprises based n natural resurces lcated ut-

    side the frest (sectr and sectr-related prducts)

    and linking incme generatin and cnservatin f

    the cmmunity frest.

    2Communityecotourism

    enterpriseTumaniTenda

    Cnstructin n the cmmunity ecturism enter-

    prise in Tumani Tenda started in 1999 after winning

    US$2,333 in a natinal cmpetitin rganized by

    Case Study

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    Lessons from The Gambia

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    Gambias Natinal Envirnmental Agency fr gd

    envirnmental prtectin practices and cmmunity

    rganizatin. (The cmmunity had been invlved in

    the prtectin f its frest fr eight years befre being

    cntacted by the FD abut jining the participa-

    try frestry prgram.) The award was based n thecmmunitys capabilities, cmpetency and interest in

    sustainable cmmunity frestry: the cmmunity had

    demnstrated its capacity t sustainably manage its

    frest resurces, which cntain an abundance f bird

    and tree species.

    By establishing an enterprise named Tumani Tenda

    Ecturism Camp (TTEC) within the reserve, cm-

    munity members hpe t prvide an additinal surce

    f incme and emplyment fr yung peple in the

    cmmunity and as well as t reduce pressure n frest

    resurces. Currently, the enterprise emplys 16 stafffrm the cmmunity (eight men and eight wmen).

    The bjectives f the camp are t prmte cmmu-

    nity develpment, imprve cmmunicatin within

    and utside the cmmunity and reduce rural-urban

    migratin.

    The administratin f TTEC is entrusted t a certied

    Village Develpment Cmmittee (VDC), selected by

    general cnsensus. In additin t verseeing business

    peratins, members serve as the main administra-

    tive bdy respnsible fr cmmunity develpment

    activities in accrdance with the lcal gvernment

    decentralizatin prcesses. The VDC is respnsible fr

    verall planning and implementatin f the cmmuni-

    tys enterprise develpment plan. The administratin

    f TTEC is under a subcmmittee referred t as the

    Camp Management Cmmittee. This cmmittee is

    respnsible fr daily peratin f the enterprise and

    prvides regular feedback t the VDC. The cmmit-

    tee is registered as a legal entity with the FD thrugh

    the attrney generals chambers. It is als registered

    with the Gambia Turism Authrity (GTA) thrugh

    the Assciatin f Small-Scale Enterprises in Turism

    (ASSET) as a cmmunity-based turism initiative.

    TTEC emplyees are entirely respnsible fr car-

    rying ut the services, which include cnference

    hsting, ldging and catering, birdwatching and cul-

    tural entertainment. Accrding t data cllected by

    the cmmunity ver the past three years, the number

    f registered guests per year has increased nearly 20%,

    frm 312 in 2003 t 380 in 2005. Ttal annual revenue

    grew frm US$6,666 in 2003 t US$7,407 in 2005. The

    16 permanent emplyees, wh receive a mnthly sal-

    ary, include rm bys, cks, barkeepers and a camp

    manager. other incme-generating activities include

    the sales f handicrafts, hney and services prvided

    by individuals within the cmmunity.

    Lcated abut 50 kilmeters frm the turism

    develpment area (TDA) where mst f the gvern-

    ment rganizatins, nngvernmental rganizatins

    (NGos) and cnsultancy cmpanies are lcated, the

    ecturism site is frequently visited by these entities

    and individual turists, internatinal rganizatins,

    Box 1. The MA&D methodology for organizationof community-based forest enterprises

    The methodology Market Analysis and Demand(MA&D) is carried out in three phases:

    Phase 1: Assess the existing situation

    This phase identies potential enterprises, inventoriesexisting resources and products, identies productsthat are already providing for local people andprioritizes viable products or services. Outcome:short list of products or services; identication oflocal people interested in developing enterprises;understanding of the social, environmental, technicaland institutional contexts of a range of products orservices; formation of an interest group to undertakethe next phase.

    Phase 2: Identify products/ services, markets

    and means of marketing

    This phase includes selecting promising products/services, identifying potential markets and discussingthe means of marketing. Outcome: list of possibleproducts/services based on detailed feasibilitystudies; data collected to design a business plan;formation of interest groups around promisingproducts/services; formation of a team to undertakethe nal phase.

    Phase 3: Plan enterprise for enterprise

    development

    The enterprise strategy and business plans areprepared. Entrepreneurs are guided through apilot phase and training, learn to monitor progress

    and to adapt when change is needed. Outcome:an enterprise strategy comprising the selectedproducts/services; marketing and managementplans; action plan to ensure proper implementation;nancing obtained as specied in the capital needsstatement.

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    Lessons from The Gambia

    47

    researchers and peple frm ther villages in the cm-

    munity frestry prgram. The rise in verall demand

    fr ecturism services in The Gambia makes TTEC

    prtable and prvides fr future grwth pprtu-

    nities. Accrding t natinal gures, rughly 80,000

    visitrs were registered during the 20042005 turistseasn; 90,000, in the 20052006 seasn. The pr-

    jectin fr 20062007 is abut 110,000 visitrs. of

    these, abut 80% participate in ecturism-related

    activities.

    3GrowthanddevelopmentofTTEC

    In the initial phase f peratin, pit latrines, lcally

    surced shwers and mattresses, thatched kitchens,

    carved wden spns and kersene lamps were

    used. With time, the camp bard, in cnsultatin with

    the cmmunity, managed t imprve the facilities t

    add value t the services and better satisfy clients.Infrmatin disseminatin frm the partners in the

    htel industry was ging thrugh a secnd party, wh

    travels in a bush taxi t deliver messages t the camp

    bard. Investments by the cmmunity have included

    the cnstructin f infrastructure, and it success-

    fully rganized labr fr the prtectin f the frest

    reserve against re, including establishing rebreaks

    and prtectin against illegal activities, cntinu-

    usly patrlling the frest area. It als mbilized

    lcal resurces fr clearing the ftpaths t prvide

    easy accessibility fr birdwatchers and ther visitrs.

    During cnstructin f the camp, skilled labr fr car-

    pentry, masnry wrk, painting and cleaning f the

    site were required; these services were prvided by

    the cmmunity as its cntributin tward the estab-

    lishment f the camp.

    Thrugh regular mnitring and training cupled

    with the grwing experience f the management

    cmmittee, the services ffered have imprved sig-

    nicantly. The number f visitrs has als increased

    as the turism authrities and camp management

    cmmittee embarked n a vigrus prmtinal cam-

    paign, including preparatin f brchures, leaets and

    psters and the cnstructin f billbards and a Web

    site (www.tumanitenda.c.uk/index.html). In 2004,

    TTEC representatives were amng delegates wh

    represented the cuntry in the Internatinal Turism

    Fair in Berlin, Germany, which resulted in an increase

    in the annual revenue generated by TTEC: during the

    peak seasn US$4,600 t $6,000 was realized, with an

    annual increment f 10%.

    T further increase sales, TTEC has cnsulted mre

    experienced turism businesses and rganizatins,

    including grund tur peratrs, the Gambia Htel

    Assciatin, the West African Bird Study Assciatin

    and the Department fr Arts and Culture. This has

    played an imprtant rle in increasing the number fvisitrs, in additin t develping links with sme f

    the key players in the turism industry.

    Given the greater number f visitrs, in 2004 TTEC

    management identied an pprtunity t increase

    the value added in their turism services thrugh

    intrductin f cultural activities that shwcase the

    traditinal and cultural richness f the ethnic grup

    fund in the Tumani Tenda cmmunity. Activities

    such as drumming and dancing entertain the resident

    guests n a weekly basis.

    The reinvestment f earnings is critical fr TTEC

    grwth and develpment. Currently, the manage-

    ment, in cnsultatin with the VDC, has the plicy

    f reinvesting at least 40% f the revenue fr frest

    develpment since it is a sectr-related enterprise.

    The remaining 60% ges fr camp maintenance and

    funding village develpment activities in accrdance

    with the management plan certied by the FD. Sme

    f the activities funded s far include prvisin f

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    Lessons from The Gambia

    4

    standpipes, electricatin f the camp and msque,

    payment f schl fees fr needy children and pay-

    ment f cmpund rates and taxes fr the entire

    cmmunity.

    Reserve land exists fr expanding the camp, whichwuld allw additinal structures fr ldging and

    cnference services. Fishing and bat trips can be

    expanded by prcurement f a bigger bat with an

    installatin f an utbard engine, which is safer and

    can g fr a lnger distance. Salt and batik making are

    limited t dmestic use, but there is a great ptential

    fr increasing the prductivity in rder t generate

    mre incme. Birdwatching is anther attractin

    fr visitrs, hwever the pr quality and bslete

    nature f the equipment used needs t be imprved.

    Althugh, there is an existing brehle, the quality f

    water prduced has deterirated due t salt intrusin,affecting sme f the tilet facilities.

    T determine the type f services needed, thrugh

    stakehlder identicatin and analysis was cnducted,

    fllwed by an intensive market survey that cllected

    helpful infrmatin used in analysis. Based n the

    results btained n types f clients, quantity and

    quality f service seemed t be in accrdance with the

    price charged. Peridic market surveys are cnducted

    fr all the mst prmising prducts and services iden-

    tied by cmmunity frest managers. Participatry

    reviews are cnducted n ndings frm the survey,

    and the nal results are used in the develpment f

    the enterprise develpment plans. objective guest

    questinnaires administered at the end f every guest

    visit are evaluated weekly t identify needed imprve-

    ments in services and prducts. Cnstant mnitring

    is dne by the Gambia Turism Authrity t ensure

    that standards are maintained accrding t the 2002

    Turism Act.

    4 TTECsrelationswith

    otherbusinesses

    As a member f the Gambia Turism Authrity,

    TTEC is in regular cmmunicatin with all registered

    members, facilitating cperatin. Within the cm-

    munity, there are enterprises ranging frm a bakeryt a pultry business, cmmercial transprtatin

    and a grcery stre. Fr each f these enterprises,

    there als exists a subgrup represented n the camp

    bard, facilitating crdinatin withut frictin and

    creating a strng bnd f intracmmunity business

    cperatin.

    A high level f trust exists between TTEC and sme

    f the abve-mentined rganizatins. The rles and

    respnsibilities f the tur peratrs include, amng

    thers, marketing and prmtin, grund handling

    f camp visitrs and cllectin and sharing f infr-matin amng partners. Gvernment rganizatins,

    NGos and individual private clients prvide links and

    prmtin between the camp management and ther

    sectrs as well as prviding patrnage t the varius

    services rendered by the camp.

    Hwever, there is sme degree f mistrust between

    sme f grund tur peratrs and the cmmunity

    (Table 1). The camp bard always sticks t the terms

    f agreement regarding 10% per visitr fr grund

    tur peratrs, but upn arrival, the peratrs nr-

    mally ask fr a 50% share. These tur peratrs lse

    credibility by nt fullling cmmitments made with

    the camp bard, ften failing t bring the number f

    guests prmised.

    5 TTECsdemandfortechnical,

    businessandnancialservices

    Generally the rganizatins that are partners with

    TTEC have rendered services ranging frm techni-

    cal t business and nancial services. Sme f these

    Table 1. Opportunities and limitations for community ecotourism in The Gambia

    Opportunities Limitations

    Community ownership of the land and resources Natural and cultural experiences offered by locals Increasing international and local demand for

    experiencing nature and culture in its origin Community self-reliance High demand for ecotourism facilities

    Poor marketing strategies as hotel owners stillencourages all-inclusive tourism

    High cost of services offered by some touroperat