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Integrated Performance Measurement System (IPMS)
Pengukuran KinerjaTeknik Industri - Fakultas Teknik
Universitas Brawijaya
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IPMS
• Centre for Strategic Manufacturing, University of Strathclyde, Inggris
• Starting point: stakeholder requirement
• Organisasi yang tidak memiliki / tidak menjalankan organisasi berdasarkan strategi, visi, dan misi.
• Organisasi yang tidak berfokus pada aspek finansial (organisasi non profit)
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IPMSIndustry Best Practice
Reference Model for IPMS
Audit Method for IPMS
Design and Deployment Tools for IPMS
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IPMS
• Reference Model:– Dua sisi sistem pengkuran kinerja: integritas
(integrity), dan penyebaran (deployment)
– Struktur: 4 level
– Tiap level: 5 faktor kunci
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The Business
Business Units
Business Processes
Activities
IPMS BUSINESS STRUCTURE
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The Business
Business Units
Business Processes
Activities
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Stakeholders
Objectives
Measures
Business Units
Business Unit Classification, RONA,ROI, Performance Measures Classi-fication
External Monitor
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Stakeholders
External Monitor
Objectives
Measures
The Business
EFQM, Financial Models, RONA and ROI trees, etc.
Stakeholders
External Monitor
Objectives
Measures
Stakeholders
External Monitor
Objectives
Measures
Stakeholders
External Monitor
Objectives
Measures
Business Units
Business Units Classification, RONA/ROI Tress,Performance Measures Classifications
Systems Classification,Performance Measures Classification
Systems Classification,Performance Measures Classification
Business Processes
Activities
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IPMS
• Metode Audit– Fase: pengumpulan data, integritas, dan penyebaran audit
– Data: identifikasi unit bisnis, kebutuhan pasar, mengembangkan rencana atau tujuan bisnis perusahaan, pengukuran kinerja terkait dengan strategi perusahaan, pengukuran kinerja terkait dengan fungsi di perusahaan (operasional, pemasaran, dll), tujuan personal / skema insentif, level dalam perusahaan
– Integritas audit: untuk mengetahui apakah ada gap dari data yang dikumpulkan pada setiap level kinerja
– Penyebaran audit: untuk unit bisnis yang memiliki strategi, produk yang beragam, dan pasar yang berbeda
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Performance Prism
Pengukuran KinerjaTeknik Industri - Fakultas Teknik
Universitas Brawijaya
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PRISM
• Hasil kolaborasi Chris Adams (praktisi dari Accenture / Andersen Consulting) dan Andy Nelly (akademisi dari Centre for Business Performance, Cranfield School of Management, UK)
• Mewadahi konflik antara fokus pada strategi dan fokus pada stakeholder
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Framework Performance Prism
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Framework Performance Prism (2)
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APPLYING THE PERFORMANCE PRISM TO MEASURES DESIGN
Five distinct, but logically interlinked, perspectives on performance have been identified together with five key questions for measurement design:
• Stakeholder Satisfaction – who are the key stakeholders and what do they want and need?
• Strategies – what strategies do we have to put in place to satisfy the wants and needs of these key stakeholders?
• Processes – what critical processes do we require if we are to execute these strategies?
• Capabilities – what capabilities do we need to operate and enhance these processes?
• Stakeholder Contribution – what contributions do we require from our stakeholders if we are to maintain and develop these capabilities?
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Stakeholder and Organization Wants and Needs (1):
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Tugas Besar
• BSC: ?, ?• OMAX: Rumah Potong Ayam, ?• IPMS: TI-UB, ?• PRISM: AISEC, ?• AHP: Semen Gresik, Krakatau Steel• Hybrid: ?, ?