1. sistem dan lingkungan bisnis(1)

SISTEM INFORMASI MANAJEMEN

Buku Rujukan:

1.  Laudon K. and Laudon J. 2004. Management Information System: Managing The Digital Firm. McGraw-Hill 2.  O’brien J. 2005. Pengantar Sistem Informasi: Prespektif Bisnis dan

Manajerial. Salemba Empat

SISTEM DAN LINGKUNGAN BISNIS

Syaad Patmanthara MM Univ. Gajayana

Teknologi

Organisasi

Manajemen

Sistem Informasi

Solusi Bisnis

Tantangan-Tantangan Bisnis

•  Mengkoordinasikan rantai Persediaan •  Menyediakan Informasi Sumber yang komperatif •  Meyediakan pabrikasi untuk klien

•  Meningkatkan Pendapatan •  Mengurangi biaya

• Persaingan Ketat • Laba Kecil

• Mengembangkan Standar baku • Mengembangkan Strategi

• Software • Softwere Kolaborasi

• Klien • Pabrik • Pemasok • Pembeli komponen • Proses bisnis

SIFAT DARI SISTEM BISNIS

n Kompleks n Merupakan suatu unit/kesatuan n Berjenis-jenis n  Saling bergantung n Dinamis

LINGKUNGAN BISNIS

Keseluruhan hal-hal atau keadaan ekstern Badan Usaha atau Industri yang mempengaruhi kegiatan Organisasi

Business Environment (Figure 1.2)

Environments of Business

n Economic n Social n Competitive n Global n Technological

Creating the right Business Environment is the foundation of social progress of all kinds within an economy

Economic Environment

$  Freedom of ownership $  Contract laws $  Elimination of corruption $  Tradable currency $  Minimum taxes & regulation

A Business and Its Stakeholders (Figure 1.4 )

Government Affects Business By Being:

  A Customer

 An Overseer and Regulator

  A Tax Collector

Social Environment

n Diversity/Multicultural n Aging/Graying of America n Two Income Families n Single Parent Families

Competitive Environment

n Customer Service u Customer Demands u Speed

n Community/Stakeholder Needs n Employee Needs/Stockholders n Natural/Ecological Concern

Global Environment

n Quality

n Productivity

n Changes

Technological Environment

n  Internet n E-commerce n Role of Intermediaries ? n Responsiveness to Customer n  Sistem Information

Management ???

Internet Impact n Communications n Access n No Borders

E-commerce Explosion

n Transaction costs

n  Size of purchase per transaction

n  Integration

n Flexibility

n Catalog size

n Customer Interaction

Changing Intermediaries

Evolution of American Business

n Agricultural/Manufacturing

n  Service Industries

n Future???

World Population Milestones

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Billions of People

1804 1927 1960 1974 1987 1999 2013 2028 2054

Source:USA Today

BAGAIMANA SISTEM INFORMASI MANAJEMEN?