UNIVERSITAS GUNADARMASK NO. 92 / Dikti / Kep / 1996Fakultas Ilmu Komputer, Teknologi Industri, Ekonomi,, Teknik Sipil & Perencanaan, Psikologi, SastraProgram Diploma (D3) Manajemen Informatika, Teknik Komputer, Akuntansi Komputer, Manajemen Keuangan dan Pemasaran Program sarjana (S1) Sistem Informasi, Sistem Komputer, Teknik Informatika, Teknik Elektro, Teknik Mesin, Teknik Industri, Akuntansi, Manajemen, Arsitektur, Teknik Sipil, Psikologi, Sastra InggrisProgram Magister (S2) Sistem Informasi, Manajemen, Teknik Elektro, Sastra Inggris, Psikologi, Teknik SipilProgram Doktor (S3) Ilmu Ekonomi, Teknologi Informasi / Ilmu Komputer

SOAL UJIAN AKHIR SEMESTER

Mata Kuliah: Bahasa Inggris Bisnis 1Tanggal: Fakultas: Ilmu KomputerWaktu: 75 MenitJenjang / Jurusan: S1 / SIDosen: Tingkat / Kelas: V / 4KA01-33Sifat Ujian: Tutup BukuSemester / Tahun: PTA 2013 / 2014Juml. Soal: 40 Soal

Choose one correct answer!

1. In inside name and address of the letter, where it is not known whether a woman addressed is married or single, always use ___________________________________a. Mrs.b. Missc. Mr.d. Ms. *

2. What is not part in a head of letter, ________________________________________a. name of the companyc. address of the companyb. branch addressd. references *

3. We shall be glad to learn that you accept our proposal and subject to the usual trade reference, look forward to your oders.The sentence above can be found in ______________________________________a. opening paragraphc. messageb. complimentary closingd. closing paragraph *

4. Which of the following expression functions as a salutation _____________________a. Sincerely yours,c. With best wishes,b. Yours faithfully,d. Dear Sir, *

5. What will we do after we received a reply of our inquiry, ______________________a. write a complaining letterc. write an order letter *b. write a payment letterd. write an inquiry letter

6. The purpose of application letter is ________________________________________a. to invite someonec. to apply for a job *b. to ask for informationd. to order goods from abroad

7. What style of business letter which saves energy and time in typing, because all texts are typed flush left.a. Indented stylec. Full block style *b. Modified Block styled. Hanging indentation style

8. Body of the letter is divided into three paragraphs, except ______________________a. openingc. messageb. closingd. reference*

9. We look forward to ________________ your reply.a. receiving*c. receivedb. receivesd. receive

10. A style of business letter in which every part of its starts from the left margin _______a. block stylec. semi block styleb. hanging block styled. full block style *

11. Please send us the goods by Dian Rana Transport agency, Surakarta and forward the documents through the Lippo Bank....We can find this sentence in ____________________________________________a. application letterc. order letter *b. sales letterd. inquiry letter

12. Which one is the correct sentence that can be found in closing paragraph of application letter?a. I would like to apply for the post of....... in your company.b. I would be glad to meet you for an interview and look forward to having your response. *c. We look forward to having your comments by return.d. We look forward to hearing that the replacement will be sent by return.

13. What is the abbreviation of CC in the English business letter?a. Complimentary Closec. Credit Cardb. Carbon Copy Notation *d. Contact Channel

14. A _____________ is a written list that describes your education and the jobs you have had.a. memoc. messageb. resume*d. fax

15. My work experience matches your requirements. I worked as an administrative assistant for two years. Those two sentences can be stated in ______________a. claim letterc. memob. application letter *d. replying to inquiries

Complete the sentences in this letter. Choose the words below ( no. 16 23 )

December 9, 2009

Javier PerezOffice ManagerWinston and Peras ,LP1400, 16th street, Suite 339Washington DC, 20036-1301

Dear Mr. Perez

Thank you for (16)______________and Purchase Order 6453. All of the items are (17)_________and will be shipped overnight as you (18)___________.

You (19)_________100 black pens, stock number 3245. As we discussed on the telephone, these pens now come in boxes of twelve. We will send you 10 boxes of twelve for no (20)_________ charge.

Your business is very (21)_________ to us. If we can do (22)________ else for you, please call me at my toll-free (23)_________ (888)555-2323 ext.28. or e-mail me at rnair@wvoffice.com

Sincerely yours,

Rajan Nair

16. a.orderedb. numberc. fax *d. requested

17. a. importantb. additionalc. numberd. in stock *

18. a. additionalb. faxc. orderedd. requested *

19. a. ordered *b. importantc. requestedd. number

20. a. anythingb. orderedc. importantd. additional *

21. a. additionalb. in stockc. important *d. anything

22. a. faxb. additionalc. requestedd. anything *

23. a. number *b. orderedc. faxd. important

24. The reply of the inquiry letter is usually made by _________________________a. a seller*c. a buyerb. a customerd. no one

25. In the salutation of the letter, when your correspondent is unknown to you and may be either a man or a woman, always use the form _______________________________a. Dear Sir, *c. Dear Madam,b. Dear Sirs, d. Dear Gentlemen,

26. What will you do if you receive a product which has different quality from the catalogue?a. Write a reply of orderc. Write a complaining letter *b. Write an inquiry letterd. Write an order letter

27. What is the abbreviation of PS?a. Personal Sentencec. Postcript *b. Purchase Statementd. Postal Subject

28. Do not include an address or title, such as Mr. or Ms. It can be found in ___________a. curriculum vitaec. cover sheetb. resumed. memo *

29. Which of the following is the correct salutation in British style?a. Dear sir.c. Dear sir:b. Dear sir;d. Dear sir, *

30. Which of the following is the correct salutation in American style?a. Dear sir,c. Dear sir.b. Dear sir;d. Dear sir: *

31. Which of the following is the correct complimentary close in British style?a. Yours truly, *c. Very truly yours,b. Cordially yours,d. With best regards,

32. The English term of lampiran is __________________________________________a. subject linec. salutationb. complimentary closed. enclosure *

33. The English term of kop surat is __________________________________________a. subject linec. letterhead *b. complimentary closed. salutation

34. The Indonesian term of subject line is _____________________________________a. salam pembukac. salam penutupb. isi suratd. perihal surat *

35. The English term of salam pembuka is _____________________________________a. subject linec. salutation *b. complimentary closed. signature

36. The initial name of person who sign and type the letter can be found in ___________a. attention linec. subject lineb. inside addressd. reference line *

37. Here are some information that you will find in the letter of inqury, except _________a. terms of deliveryc. order letter *b. quotationd. terms of payment

38. The correct date format of business letter in American style is ___________________a. 17 March-2013c. 17th March, 2013b. March 17th, 2013*d. March 17th/2013

39. Here are some styles of business letter that are commonly used, except ____________a. block stylec. hanging style *b. semi block styled. full block style

40. Ref. DJ/EW/D2The EW in reference line above is the initial of ________________________a. the filing numberc. the signerb. the filing systemd. the typist *

good luck