2-konsep dasar sistem (sim)

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    SISTEM INFORMASISISTEM INFORMASIMANAJEMENMANAJEMEN

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    Konsep Dasar Sistem,

     ,Informasi

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    SISTEM, DATA DAN INFORMASI

    Sistem

    PendekatankomponenKumpulan darikomponen yang saling berhubungan satu

    dengan yang lainnyamembentuk satukesatuan untuk mencapai tujuantertentu

    PendekatanprosedurKumpulan dariprosedur-prosedur yang mempunyai

    tujuan tertentu

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    Subsistem

    Subsistem

    Batassistem

    Karakteristik Sistem

    Sub

    sistem

    Subsistem

    Lingkungan luar

    Penghubungsistem

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    SISTEM, DATA DAN INFORMASI

     What Is a System? System: A set of components that work together to achieve a

    common goal

    Subsystem: One part of a system where the products of more 

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    an one sys em are com ne o reac an u ma e goa

    Closed system: Stand-alone system that has no contact withother systems

    Open system: System that interfaces with other systems

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    SISTEM, DATA DAN INFORMASI

    6

    Figure 1.3

    Several subsystems make up this corporate accounting system.

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    SISTEM, DATA DAN INFORMASI

    Data: Serangkaian fakta-fakta yang mencerminkan

    kejadian yang terjadi dalam organisasi atau lingkungan

    phisik sebelum diorganisir dan disusun ke dalam sebuah

     bentuk yang bisa dipahami dan digunakan secara efektif oleh

     

    Informasi:

    - Data yang diolah menjadi bentuk yang berguna bagi para

    pemakainya (meaningful context ).

    - Data yang sudah diproses

    - Data yang diproses dengan cara penjumlahan,

    mengurutkan, merata-ratakan, menbandingkan, etc.

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    SISTEM, DATA DAN INFORMASI

    Meaningful context:

    - context : - informasi bervariasi dari orang ke orang

    - informasi dari satu orang bisa menjadi data

    menurut context orang lainconto :

    - departemen produksi menghasilkan informasi berupa

    ikhtisar aktifitas harian

    - ikhtisar kegiatan harian di departemen produksi menjadi

    input untuk buku besar umum di departemen akuntansi

    dalam rangka menghasilkan informasi seperti nerasa dan

    laba rugi bulanan.

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    SISTEM, DATA DAN INFORMASI

    Data

    Raw facts such as an employee’s name and number of hours worked in a week, inventory part numbers or sales orders.

    Information

     A collection of facts organized in such a way that they have additional

     value beyond the value of the facts themselves.

    Data Information

    $35,000 12 Units

    $12,000 J. Jones Western Region$100,000 100 Units

    35 Units

    DataProcessing

    Salesperson: J. Jones

    Sales Territory: WesternRegion Current Sales: 147Units = $147,000

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    SISTEM, DATA DAN INFORMASI

    Sistem Informasi: Kumpulan komponen-komponen yang saling berhubungan yangmengumpulkan, memproses, menyimpan danmendistribusikan informasi untuk mendukung

    pengambilan keputusan dan pengawasan  .

    SIM– Merencanakan, mengembangkan,mengelola dan menggunakan peralatan TI

    untuk membantu orang-orang dalammelaksanakan semua tugas-tugas yangberhubungan dengan pemrosesan danpengelolaan informasi

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    Characteristics of good information

    1. Accurate2. Timely3. Relevant

    - to context - to subject

    4. Just sufficient5. Worth its cost

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    Figure 1.2 Characteristics of useful information

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    Information Systems

     An information system(IS) is typically considered to be aset of interrelated elements or components that

    collect(input), manipulate(processes), and disseminate

    (output) data and information and provide a feedback

    mechanism to meet an objective.

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    Figure 1.1 Input-process-output

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    Data, Information, and Systems

    16Figure 1.6 Components of an information system

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     An Information System is an organized combination of people, hardware, software, communication networks andthe data resources that collects, transforms and disseminatesinformation in a organization.

    Computer-based Information System

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    Data, Information, and Systems

    The Four Stages of Data Processing

    Input: Data is collected and entered into computer.

     

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    mathematical, statistical, and other tools.

    Output: Information is displayed or presented.

    Storage: Data and information are maintained for later use.

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    IT VERSUS IS

    Information Technology (IT):

    - Refers to the products, methods, inventions, andstandards that are used for the purpose of producing

    information. - consists of all the hardware and software that a firm

    use in order to achieve its business objectives.

    Information System (IS):

    - an assembly of hardware, software, data, procedures,and people that interact produces information.

    - IS can be understood by looking from both atechnology and a business perspective.

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    INFORMATIONTECHNOLOGY 

    Hardware

    Software

    Databases

     

    are used to build

    INFORMATION

    PayrollSystem

    Inventory System

    IT Vs IS

    Networks

    Other relatedcomponents

    MarketingSystem

    CustomerServiceSystem

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    Perkembangan peran sisteminformasi

    -

    Era jejaring global

    Era jejaring

    Pertengahan 1990-an

    1970-an – 1980-an

    1960-an – 1970-an

    Awal 1950 - awal 1960-an

    Era informasi

    Era operasional

    Eraakuntansi

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    Expanding Roles of IS

    1. Data Processing: 1950s-1960s

    2. Management Reporting: 1960s-1970s

    3. Decision support: 1970s-1980s

    4. Strategic and End User Support: 1980s-1990s

     5. Global Internetworking: 1990s-2000s

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    Classification of IS

    Information Systems

    Operations Support

    System ManagementSu ort S stem

    Transactionprocessingsystems

    Processcontrolsystems

    Officeautomationsystems

    Managementinformationsystems

    Decisionsupportsystems

    Executiveinformationsystems

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    1. Operations support systems process data generated by business operations

    Major categories are:i) Transaction processing systems

    ii) Process control systems

    iii) Office automation systems

     2. anagemen uppor ys ems prov e n orma onand support needed for effective decision making by managers

    Major categories arei) Management Information System

    ii) Decision Support Systems

    iii) Executive Information System

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    1. Operations Support System

    i) Transaction processing systems

    • Process business exchanges

    • Maintain records about the exchanges

    • Handle routine, yet critical, tasks

    • Perform simple calculations

     ii) Process control systems monitor and controlindustrial processes.

    iii) Office automation systems automate officeprocedures and enhance office communications andproductivity.

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    2. Management support systems provide information

    and support needed for effective decision making by managers

    Major categories are:

    i) Management information systems

     

    Operational efficiency 

    Use transaction data as main input

    Databases integrate MIS in different functional areas

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    ii) Decision Support System

    • Interactive support for non-routine decisions orproblems

    • End-users are more involved in creating a DSS than an

    MIS

     iii) Executive information systems

    Provide critical information tailored to the information

    needs of executives

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    Other categories :

    a) Expert systems : Expert Systems are knowledge-based

    systems that provides expert advice and act as expertconsultants to the users

     b) End user computing systems : End user computingsystems support the direct, hands on use of computers by 

    end users for operational and managerial applications

     c) Business information systems : Businessinformation systems support the operational andmanagerial applications of the basic business functions of 

    a firmd) Strategic information systems : Strategic

    information systems provide a firm which strategicproducts, services, and capabilities for competitiveadvantage

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    Peran utama sistem SI dalam bisnis

    Mendukungendukung

    berbagaierbagai

    strategi untuktrategi untuk

    keunggulaneunggulan

    kompetitifompetitif

    Mendukungendukung

    berbagaierbagai

    strategi untuktrategi untuk

    keunggulaneunggulan

    kompetitifompetitif

    Mendukung pengambilanendukung pengambilan

      eputusan dalam bisniseputusan dalam bisnis

    Mendukung proses dan operasi bisnisendukung proses dan operasi bisnis

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    Middle management

     

    Seniormanagement

    Informasipemecahanmasalah

    Informasi

    pengarahan

    Operational management

    Production & service workers

    Data workers

     

    knowledge workers perhatian

    Informasi

    pengumpulan data

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    Tipe Informasi

    Informasipemecahan

    masalah

    Merupakan informasi untuk membantumanajer atas mengambil keputusanpemecahan masalah yangdihadapinya

    Merupakan informasi untuk membantu pengarahan

    perhatian

     manajemen memusatkan perhatianpada masalah2 menyimpang dankesempatan2 yang dapat dilakukan

    InformasiPengumpul-

    an data

    Merupakan informasi yang berupaakumulasi atau pengumpulan data

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    Manajemen senior : membuat keputusan strategik jangkapanjang tentang produk dan jasa yang ditawarkan untukmemastikan tercapainya kinerja keuangan perusahaan.

    Manajemen tingkat menengah : menjalankan program danrencana yang sudah dibuat oleh manajemen senior .

    Knowledge worker (ex; ilmuwan, insinyur, arsitek) :

    mendisain produk atau jasa dan menciptakan pengetahuan  .

    Manajemen operasional : bertanggung jawab mengawasiaktifitas bisnis sehari-hari.

    Production or service worker : menghasilkan produk dan

    menyampaikan jasa. Data worker (ex; sekrektaris) : membantu semua level yang

    ada di perusahaan.

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    Pendekatan Kontemporer SI

    Ilmu

    Ilmukomputer

    Operationresearch

    Pendekatan teknis

    manajemen

    Sosiologi

    EkonomiPsikologi

    SIM

    Pendekatan perilaku

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    Pendekatan teknis :

    Menekankan model berbasis matematika untuk mempelajari SI. Disiplin atau ilmu yang berperanterhadap pendekatan teknis adalah pengetahuankomputer, pengetahuan manajemen, dan risetoperasi.

     

    Merupakan bagian penting dari SI yang berkaitandengan isu-isu perilaku yang muncul dalampengembangan dan pemeliharaan SI jangkapanjang.

    NextBack 

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    Lists categories of knowledge

     Why information systems are necessary 

     What are the fundamental terms

     What are the essential technologies

     What are the basic information s stem t es

      How information system are to be managed anddeveloped

    How to find out about new technology 

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    Knowledge category Example

     Why Need for IS • competitive advantage

    • problem solving•Decision making

     What Fundamental terms • CPU• DBMS•IP address

    Essential Technologies • Relational data model•LAN WAN Internet • HTML, XML

    IS types • CRM• ERP• DSS

    How Methodologies • data modeling• Systems development• Security management

    Technology frameworks • Systems development life cycle

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    IS as Discipline

    IS is an interdisciplinary field influenced by Computer Science, Political Science,Psychology, Operations Research,

    Linguistics, Sociology, and Organizational

     

    Theory.

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    Challenges

    1. Workforce downsizing

    2. Information overload 3. Employee mistrust

    4. Difficult to built

    5. Security breaches

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    Information Systems

     Why Do People Need Information?

    Individuals - Entertainment and enlightenment

     

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    Businesses - Decision making, problem solving andcontrol

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    Data, Information, and Systems

    Information and Managers

    Systems thinking

    Creates a framework for problem solving and decision making. 

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     business.

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    Data, Information, and Systems

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    Figure 1.5 Qualities of humans and computers that contribute to synergy 

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    Data, Information, and Systems

    The Benefits of Human-Computer Synergy 

    Synergy 

     When combined resources produce output that exceeds the sum of  

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     Allows human thought to be translated into efficientprocessing of large amounts of data

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     Why Study IS?

    Information Systems Careers Systems analyst, specialist in enterprise resource planning (ERP), database

    administrator, telecommunications specialist, consulting, etc.

    Knowledge Workers Managers and non-managers

     

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    Employers seek computer-literate professionals who know how to useinformation technology.

    Computer Literacy Replacing Traditional Literacy 

    Key to full participation in western society 

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    Ethical and Societal IssuesThe Not-So-Bright Side

    Consumer Privacy 

    Organizations collect (and sometimes sell) huge amountsof data on individuals.

     

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    mp oyee r vacy 

    IT supports remote monitoring of employees, violatingprivacy and creating stress.

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    Ethical and Societal IssuesThe Not-So-Bright Side

    Freedom of Speech IT increases opportunities for pornography, hate speech, intellectual

    property crime, an d other intrusions; prevention may abridge free speech.

    IT Professionalism 

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    --professions.

    Social Inequality  Less than 20% of the world’s population have ever used a PC; less than 3%

    have Internet access.

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    THE END

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