techno innovation and its impact on provision of health and social care

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TECHNO-INNOVATION AND ITS IMPACT ON PROVISION OF HEALTH AND SOCIAL CARE An Academic presentation by Dr. Nancy Agnes, Head, Technical Operations, Tutors India Group www.tutorsindia.com Email: [email protected]

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The scope for technological innovation for transforming the provision of health and social care has been widely recognized across a large spectrum of domains and this , also comprise of services relating to mental health [1], cases of substance abuse [2] and to extend support to people who are categorized as differently abled [3]. https://bit.ly/3i36ZHG For #Enquiry https://www.tutorsindia.com/ [email protected] (WA): +91-8754446690 (UK): +44-1143520021

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Page 1: Techno Innovation and its Impact on Provision of Health and Social Care

TECHNO-INNOVATION ANDITS IMPACT ON PROVISIONOF HEALTH AND SOCIALCARE

An Academic presentation by Dr. Nancy Agnes, Head, Technical Operations, Tutors India Group  www.tutorsindia.comEmail: [email protected]

Page 2: Techno Innovation and its Impact on Provision of Health and Social Care

Introduction

Challenges with Technology Use

Opportunities

Conclusion

OUTLINE

Today's Discussion

Page 3: Techno Innovation and its Impact on Provision of Health and Social Care

INTRODUCTIONThe scope for technological innovation fortransforming the provision of health and social carehas been widely recognized across a largespectrum of domains and this , also comprise ofservices relating to mental health ,cases ofsubstance abuse and to extend support to peoplewho are categorized as differently abled.

While the use of technology is a good thing, acontrasting aspect that has emerged would refer tothe concerns related to privacy, ethics andramifications in terms of social justice with regardsto the use of such innovative technology.

Page 4: Techno Innovation and its Impact on Provision of Health and Social Care

Technological developments over the years, especially those involving mobiledigital information and communication technology is consistently developing at arate which is highly exponential.

Thus facilitating communication, information acquisition in highly innovative ways.

It has been observed that during 2013 around 36 million adults within the UK (73%)were regularly accessing internet on a daily basis while 72% amongst all adultspurchased goods and services online.

The number of people who accessed the internet using smart phones literallydoubled in the period between 2010 – 2013 to 53%.

Page 5: Techno Innovation and its Impact on Provision of Health and Social Care

On the whole, the number of adults within the UK who owned a smartphone wasfound to be around 51% (double of what it was in 2011) and at the same time,around 24% of adults are also known to have a tablet. It has also been reportedthat around 43% from all adults in the UK were now utilizing the internet to gaininformation pertaining to health.

This trend has witnessed an increase by 18% since 2007.

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The purpose of this paper is to investigate the challenges as well as opportunitiesassociated with a growing use of technology within this context.

Page 6: Techno Innovation and its Impact on Provision of Health and Social Care

FIGURE 1: HEALTH RELATED QUERIES USING SMARTPHONES – KEYWORDS USED

Page 7: Techno Innovation and its Impact on Provision of Health and Social Care

At the outset, some specific challenges would be presented and this would befollowed by an attempt to consider technology that would revolutionize several areasin terms of delivery of social and healthcare.

Page 8: Techno Innovation and its Impact on Provision of Health and Social Care
Page 9: Techno Innovation and its Impact on Provision of Health and Social Care

The foremost challenge associated with the introduction oftechno-driven innovation in the domain of social andhealthcare would pertain to the capability of staff, theirmotivation and training.

The provision of social and healthcare has conventionallydepended on interactions that were largely face-to-face as amode of practice.

Thus, any change in the interpersonal nature of interactionshas scope to be confronted as a challenge on account ofthe status quo, and professionals who are worried that theskills they possess would not be applicable to suchchanging settings.

CHALLENGESWITHTECHNOLOGYUSE

Page 10: Techno Innovation and its Impact on Provision of Health and Social Care

Therefore, it would not come across as a surprise when the sector of social care andhealth have been found to be comparatively slow in adopting and embracing such noveltechno-developments, especially in comparison with organizations that are operatingin the private sector.

Apart from such practical challenges, issues pertaining to ethics have also during theuse of innovative technology has emerged as a challenge.

One key challenge being that technology is exacerbating certain critical issues thathave to be dealt by health and social care professionals on a daily basis.

For instance, it has been indicated through research that excessive use of technology iscausing depression.

Page 11: Techno Innovation and its Impact on Provision of Health and Social Care

Irrespective of the challenges presented by technological innovation, it is a matter ofmuch significance that the concerns above mentioned would not result in an illogicaltendency towards a scepticism for technology at the cost of the advantages oropportunities presented through innovative technologies.

As a m tter of fact, it has been observed that innovative technology on its own is largelyneutral and issues related to ethics only arise with regards to how it has been or is beingused.

OPPORTUNITIES

Page 12: Techno Innovation and its Impact on Provision of Health and Social Care

This viewpoint has been projected by Patricia M. Greenfield, who deliberates that theinfluence of any kind of technological development would hinge on the manner inwhich it is used, and further emphasizes that it would be naïve to deem technology ofany kind to be essentially negative or positive.

For instance, though it has been acknowledged younger people are exposed to certainrisks from technology, it would be necessary to understand that technology offers amedium that allows the scope for creating engagement with younger people,specifically young men, a category that social care and health agencies have beenstruggling to engage.

It has also been revealed that certain conventional interpersonal interventions likeperson-centric counselling, could be provided in an effective manner with the help ofnew mediums of technology.

Page 13: Techno Innovation and its Impact on Provision of Health and Social Care

CONCLUSION

However, what is to be understood is that it is the onus ofmanagers, practitioners and policy makers within the domainwho have the power to mould the influence that such kind oftechnological innovations could make.

This brief essay has clearly revealed certain specific challengesand opportunities that are in existence for technologicalinnovation within the context of delivering social and healthcare.

Page 14: Techno Innovation and its Impact on Provision of Health and Social Care

Some commonly observed challenges of technology have been covered through thisessay, while taking into account the opportunities that are also in existence alongwith the challenges.

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Page 15: Techno Innovation and its Impact on Provision of Health and Social Care

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