Membangun Sistem Manajamen yang Handal Untuk Meningkatkan Kinerja Perusahaan

Muhammad Hamdi

Preprared for sharing knowledge@ Majalah Suara Muhammadiyah20 Juli 2013

Outline• Pendahuluan

• Analisis bisnis

• Analisis strategic statement

• Analisis sistem manajemen

• Workflow

• Q & A

Pendahuluan

• Situasi bisnis yang berubah

• Kompetisi meningkat

• Meningkatnya daya tawar pelanggan

• Semakin banyak pilihan bacaan (media online yang gratis)

• Oplah stagnan

• Biaya produksi meningkat

Analisis bisnis

Value Chain (Porter)

Margin

Margin

ProcurementProduct & tech development

Human resources management

Administrative & finance infrastructure

Inbound logistic

Operations

Outbound Logistics

Marketing & Sales

Service

Analisis strategic statement

MISSION“What is ourbusiness”?”

VISIONWhat do we want to be?”

VALUES“What do we believe in?”

GOAL SETTING“What do we specifically need to accomplish?”

STRATEGIC PLANNING“How will we get from here to there?”

BUDGETING“How will resources be allocated?”

Analisis sistem manajemen

Manual operasi

Kinerja karyawan

•Operation process flow• Functional analysis• Performance expectation

Product/service delivery process

Strategic focus

Program kerja

•Key Performance Indicators• Target

Harapan

Performance measurement

MotivasiKomunikasiCoaching

Counseling

Performance Management & Review

Appraisal of performance

Assessment of potential

Performance appraisal

Compensation system

Career system

Workflow activities

Step 1 Membangun komitmen

SMT

Step 2 Membangun tim “winning”

Team

Step 3 Analisis bisnis,

strategic statement,

sistem manajemen

Step 4 Improvement

Step 7 Implementas

i

Step 6 Menyusun rencanan

implementasi & sosialisasi

Step 5 Penyusunan hasil akhir

Question & Answer