hypernet company profile - managed service provider ......internet wireless (internet tanpa kabel)...

HYPERNET COMPANY PROFILE2019.

PT HIPERNET INDODATA (HYPERNET)

JAKARTA HEAD OFFICEGRAHA HYPERJl. Makaliwe Raya No. 24 - 24AGrogol PetamburanJakarta - 11450

Ph : +62 21 2939 3939Fax : +62 21 5694 9998Email : [email protected]

www.hypernet.co.id

World Class Accreditation for Managed Service Provider

ITMS 700264

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HYPERNET COMPANY PROFILE

CHAPTER 0

TABLE OF CONTENTSTABLE OF CONTENTS.

–DAFTAR ISI.

01CHP.COMPANY OVERVIEWMengenai Hypernet.About Us.

1.4Nilai Perusahaan.

1.3Misi Perusahaan.

1.2Visi Perusahaan.

01p

08p

07p

06p

03p1.1Sejarah Perusahaan.

1.9Daftar Klien Perusahaan.

1.8Mitra Teknologi.Technology Partners.

1.7Mengapa Hypernet.

13p

12p

11p

10p1.6Mengapa MSP?Why MSP?

09p1.5Keuntungan Menggunakan MSP.The Benefit of Using MSP.

Company Milestones.

Hypernet Vision.

Hypernet Mission.

Company Values.

Why Hypernet.

Company Client List.

02CHP.PRODUCT AND SERVICEProduk dan Layanan.Product and Service.

2.2

15p

19p

17p2.1Layanan Internet.Internet As A Service.

Layanan Wifi.Wifi As A Service.

2.5Layanan Profesional Teknologi Informasi.IT Professional As A Service.

2.4Layanan Digital Komunikasi.

25p

23p

21p2.3Layanan Cloud.Cloud As A Service.

Digital Communication As A Service.

03CHP.SOLUTIONSSolusi Managed Service Provider.MSP Solution.

3.4Kesehatan.

3.3Ritel.

3.2Pendidikan.

27p

38p

35p

32p

29p3.1Hospitality.Hospitality.

Education.

Retail.

Healthcare.

04CHP.CONTACT AND OFFICESAlamat dan Kontak.Contact and O�ces.

47p

3.6Pemerintahan.

44p

41p3.5Manufaktur.

Government.

Manufacture.

CHAPTER

1

1COMPANY OVERVIEW.PROFIL PERUSAHAAN.

1

CHAPTER 1MENGENAI HYPERNET.

Hypernet merupakan sebuah perusahaan Managed Service Provider dengan kapasitas layanan informasi dan teknologi yang sepenuhnya dapat disesuaikan dengan kebutuhan pelanggan. Berkomitmen untuk selalu memberikan layanan informasi dan teknologi yang terbaik bagi Indonesia, Hypernet hadir guna menjawab berbagai macam kebutuhan informasi dan teknologi yang tidak pernah berhenti berkembang.

Sebagai sebuah perusahaan Managed Service Provider, Hypernet menawarkan layanan penyediaan serta pengelolaan sumber daya informasi dan teknologi baik berupa perangkat lunak dan perangkat keras (software and hardware), beserta sumber daya manusia yang dibutuhkan ataupun dimiliki oleh pelanggan.

Hypernet is a managed service provider company with the capacity of providing information and technology service that is completely adjustable to fit the customers’ needs. With our commitment to always give the best information and technology services in Indonesia, Hypernet strives to answer all of the customers’ information and technology needs.

As a Managed Service Provider company, Hypernet o�ers provision services as well as information resources and technology maintenance in the formof software and hardware. Hypernet also provides the human resources for maintenance service that are needed by the customers.

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CHAPTER 1

COMPANY OVERVIEWABOUT US.

1.1SEJARAH PERUSAHAAN.

Bekerja sama dengan Univeritas Bina Nusantara di Jakarta untuk membangun infrastruktur jaringan layanan internet bagi 2000 lebih penghuni rumah kost disekitar daerah universitas.Partnership with Bina Nusantara University, Jakarta to build an internet service network infrastructure for more than 2000 residence of student hostel around the campus.

Hypernet resmi menjadi perusahaan berbadan hukum dengan nama PT. Hipernet Indodata pada tanggal 27 Januari 2007 sekaligus membuka kantor pusat di Jakarta Barat.Hypernet o�cially become a LLC with the name PT. Hipernet Indodata that is established on 27th January 2007, and also established the headquarters in West Jakarta.

Memperoleh izin Penyelenggaraan Jasa Internet Nasional dari Depkominfo RI dengan nomor izin NO. 88/DIRJEN/2008 dan bergabung dalam Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) sekaligus meluncurkan layanan broadband internet wireless (internet tanpa kabel) di wilayah Jabodetabek.Obtaining the license for internet service provider from the Indonesian Ministry of Communication and Information with the license number 88/DIRJEN/2008 and joined the Association of Indonesian Internet Service Provider (APJII) while also launching the wireless internet broadband in Jabodetabek.

Hypernet memulai fokus ke segmen pelanggan korporasi dengan menambah layanan internet fiber optic, VSAT dan hosting data center.Hypernet starts to focus on the corporate business segmentwhile adding the fiber optic internet service, VSAT, and hosting data center.

COMPANY MILESTONES.

2006

2007

2008

2009

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Hypernet membuka kantor cabang pertama dengan layanan internet wireless dan membangun infrastruktur jaringan di Bandung dan sekitarnya.Hypernet opens their first branch in Bandung and establised the wireless internet service while also building network infrastructure around the city.

Hypernet membuka layanan internet residential khusus apartemen dengan nama brand MyLink, sekaligus membuka kantor cabang baru di Surabaya.Hypernet launchs a residential internet service for apartments with the brand MyLink, as well as opening their new branch in Surabaya.

Mendirikan anak perusahaan, PT. Cablenet Fiber Data sebagai pemegang izin nasional untuk jaringan fiber optic, serta mulai membangun infrastruktur jaringan berbasis fiber optic di daerah Jakarta dan sekitarnya. Ditahun yang bersamaan Hypernet meluncurkan bentuk layanan solusi untuk industri meetings, incentives, conferencing, exhibitions (MICE) berbasis internet dan infrastruktur.Establishing a subsidiary company, PT. Cablenet Fiber Data as the national license holder for fiber optic network, while alsobuilding the fiber optic based infrastructure around Jabodetabek area. In the same year, Hypernet launches a form of solution service for Meetings, Incentives, Conferencing, and Exhibitions (MICE) industry that is based on internet and infrastructure.

Membuka kantor cabang baru di Bali dan Sumatera sekaligus meluncurkan bentuk layanan internet khusus untuk industri hospitality, serta terpilih menjadi o�cial internet partner bagi Archipelago Group (Aston International).Opens a new branch in Bali and Sumatera while also launch another form of specialized internet service for hospitalityindustry. Also Hypernet is also chosen as the o�cial internetpartner for Archipelago group (Aston International).

Mendirikan anak perusahaan PT. Awan Integrasi Sandidata untuk layanan cloud solution, kemudian menjadi mitra Microsoft pertama dalam layanan Azure di Indonesia.Established a sister company, PT. Awan Integrasi Sandidata for cloud solution service, and become the first o�cial partner for Microsoft Azure in Indonesia.

2010

2011

2012

2013

2014

Mengubah posisi ISP menjadi Managed Service Provider (MSP) dengan berbagai solusi dalam informasi dan teknologi serta membuka layanan diberbagai industri lain seperti Education, Government, Hospitality, Healthcare, Finance, Retail.Changed their direction from Internet Service Provider to Managed Service Provider with various solutions in information and technology as well as opening other services in various industries, such as Education, Government, Hospitality, Healthcare, Finance, and Retail.

Hypernet membuka kantor cabang baru di Semarang. Padatahun yang bersamaan Hypernet ditunjuk langsung sebagai Education Partner dari Microsoft dan di akhir tahun 2016, Hypernet telah melayani lebih dari 2,500 pelanggan korporasi di berbagai wilayah Indonesia.Hypernet opens a new branch in Semarang. In the same year, Hypernet was directly appointed as Education Partner from Microsoft. Furthermore, Hypernet has served more than 2,500 corporation clients in Indonesia.

Hypernet membuka kantor cabang area di 5 wilayah Jakarta termasuk Cikarang dan Tangerang untuk meningkatkan kecepatan tanggap pelayanan. Hypernet bekerja sama dengan penyelenggara jaringan infrastruktur nasional untuk menyediakan layanan Fiber Optic yang melewati lebih dari 100 kota di seluruh Indonesia.Hypernet opens 5 new branches around Jakarta, such as Cikarang and Tangerang for increasing the customer service response speed. Hypernet cooperates with the national infrastructure network providers to provide fiber optic service that covers more than 100 cities in Indonesia.

Hypernet menjadi partner Aruba managed service pertama di Indonesia.Hypernet became the first Aruba managed service partner in Indonesia.

Hypernet mendapatkan akreditasi ISO/IEC 20000: Standard Internasional Manajemen Servis untuk manajemen IT (ITSM). Hypernet juga membuka cabang baru di kota Makassar di tahun ini dengan tujuan mengembangkan bisnis nya di wilayah Indonesia bagian timur.Hypernet gets accreditation ISO / IEC 20000: The International Standard for Service Management for IT management (ITMS). Hypernet opens its new branch at Makassar as well this year with the aim of growing its business in Eastern Indonesia.

2015

2016

2017

2018

2019

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COMPANY OVERVIEW

1.2VISI PERUSAHAAN.HYPERNET VISION.

Menjadi Managed Service Provider IT kelas dunia yang terpercaya.

Become trusted world class IT managed service provider.

1.3MISI PERUSAHAAN.HYPERNET MISSION.

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COMPANY OVERVIEW

Empower business to achieve more through technologies.

Empowering PEOPLE.Meningkatkan kualitas dan kemampuan tenaga kerja guna mencapai standar profesionalisme dan internasional.

To improve the manpower quality and capability to achieve professionalism and international standards.

PARTNER Collaboration.Menjalin hubungan bisnis profesional yang baik serta saling menguntungkan dengan parastakeholder di industri informasi dan komunikasi guna meningkatkan nilai produk dan layanan.

To maintain mutual professional partnership between stakeholders in technology industry in order to improve the company business values.

CUSTOMER Engagement.Memberikan pelayanan terbaik secara konsisten terhadap seluruh pelanggan perusahaandengan mengutamakan kepuasan pelanggan.

To consistently give the best service for our customer in order to achieve customer satisfaction.

PRODUCT Transformation.Melakukan inovasi serta pengembangan produk dan layanan secara terus menerus gunamemenuhi kebutuhan efisiensi serta efektifitas bisnis pelanggan.

To perform continuous innovation for our product and services in order to help the clients’ to achieve business e�ciency and e�ectiveness.

PROCESS Optimization.Melakukan optimalisasi dalam setiap proses layanan sehingga memudahkan pelanggan dalam menggunakan layanan serta efisien dan tepat waktu.

Perform optimization in every process carried out in the service to facilitate customers in using products and services e�ciently and on time.

Mendukung pencapaian bisnis yang lebih baik melalui teknologi

COMPANY KEY FOCUS:

1.4NILAI PERUSAHAAN.COMPANY VALUES.

SOLID

Simplicity

Learning Spirit

Dependable

Open-Mindedness

Integrity

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COMPANY OVERVIEW

1.5KEUNTUNGAN MENGGUNAKAN MANAGED SERVICE PROVIDER.THE BENEFIT OF USING MSP.

WHAT IS MSP?Sebagai perusahaan Managed Service Provider (MSP), Hypernet memberikan berbagai macam layanan penyediaan dan pengelolaan sumber daya Information Technology (IT) baik berupa perangkat lunak ataupun perangkat keras (software dan hardware), solusi produktivitas kerja berbasis awan (cloud), serta sumber daya manusia yang bersangkutan untuk membantu optimalisasi dan efisiensi bisnis dari klien.As a Managed Service Provider company, Hypernet provides various services in IT resource provision and management field, both in software and hardwareformat, cloud based productivity solutions, and human resources that may help client’s business optimization and e�ciency.

HOW MSP WORK?Hypernet menyediakan sistem, infrastruktur, serta sumber daya manusia dengan kompetensi yang sudah tersertifikasi dan berpengalaman untuk mengelola, memantau, dan menyelesaikan berbagai masalah yang mungkin terjadi padasistem Information Technology (IT) milik pelanggan.Hypernet provides system, infrastructure, and competent human resources with certifications and experience to manage, monitor, and solve problems that may happens in the customers’ IT systems.

WHY MSP?Pada era perkembangan teknologi dan persaingan bisnis seperti sekarang yang sangat cepat, hampir seluruh institusi bisnis baik skala kecil sampai besar memerlukan infrastruktur dan sumber daya Information Technology (IT) yang andal. Walaupun begitu, memiliki atau membangun departemen IT di sebuah perusahaan membutuhkan biaya investasi yang tidak sedikit. Kesalahan dalam mengelola sumber daya IT dapat menyebabkan kerugian bisnis yang cukup besar. Dalam situasi seperti ini, MSP dapat memberikan solusi yang lebih efektif untuk menjawab kebutuhan IT tersebut.In the era of technology growth and business competitiveness that is fast paced, almost every business institution in every scale needs competent infrastructure and IT resources. While owning or building an IT department within the company requires a considerable level of investment, a mistake in managing IT resources may cause some problems to the company. In this situation, MSP may help to give an e�ective solution to answer these IT needs.

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?2

?3

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CHAPTER 1

COMPANY OVERVIEW

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CHAPTER 1

COMPANY OVERVIEW

Meningkatkan produktivitasbisnis anda.

1

Increase your business productivity.

3 Meningkatkan keamananaset teknologi anda.Improving the technology assets’ security.

4 Biaya yang terprediksi sertafleksibilitas finansial.Predictable costs and financial flexibility.

2 Menurunkan resikodown time.Lowering the risk of down time.

1.6MENGAPA MSP?WHY MSP?

5

Full support from various world class technology vendors in one door integrated contract to guarantee the after sales-service.

Dukungan penuh dari berbagai vendor teknologi kelas dunia dalam satu pintu kontrak terintegrasi sehingga memudahkan jaminan pelayanan purna jual.

1.7MENGAPA HYPERNET.WHY HYPERNET.

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COMPANY OVERVIEW

+ +

Tim konsultan dengan pengalaman di berbagai sektor industri serta tim teknis yang bersertifikasi dan berpengalaman.Experienced and certified consulting and technical team that are experienced in multiple sectors of industries.

Pengalaman lebih dari 2000 perusahaan di berbagai industri dengan jaminan layanan uptime 99.5% serta pelayanan 24 jam setiap hari.The experience of more than 2000 companies in various industries with 99.5% uptime service guarantee and 24/7 monitoring system.

Aplikasi teknologi terbaik dengan teknologi keamanan data tingkat tinggi serta infrastruktur teknologi awan yang andal dan memiliki standar internasional.Best technology applications with high levels of data security technologies and reliable cloud technology infrastructure with international standards.

PEOPLE

PEOPLE

1 2 3

PROCESS TECHNOLOGY

PROCESS

T ECHNOL OGY

1

2

3

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CHAPTER 1

COMPANY OVERVIEW

1.8MITRA TEKNOLOGI.TECHNOLOGY PARTNERS.

Hypernet bermitra dengan perusahaan teknologi terpercaya dan dapat diandalkan guna menjamin kualitas produk dan layanan yang kami berikan kepada para klien.Hypernet partners with trusted and reliable technology companies to ensure the quality of products and services that we deliver to our clients.

1.9DAFTAR KLIENPERUSAHAAN.COMPANY CLIENT LIST. p13 14


CHAPTER 1

COMPANY OVERVIEW

TRANSPORTATIONASSA RentBali Hai CruisesBayu Buana TravelGrabJNEUniair CargoVessel

RETAIL AND SHOPPINGAku LakuBay Walk MallCilandak TownsquareJD IDOktagonTelesindo Shop

HOSPITALITYAston HotelsBest WesternCitos GroupDafam HotelFairfieldFavehotelGolden CrownGolden TulipGran MahakamGrand Hotel PreangerGrand Mirage Grand Royal PanghegarGrand ZuriGrand ZuriIbis HotelKuta Lagoon ResortKuto Paradiso Lemo HotelMercure HotelsNeo HotelNovotelNusa Dua Beach HotelSamabe BaliSatoria HotelSwiss-Belhotel Inter.Whiz Hotel

FOOD AND BEVERAGEBakso BoedjanganBandar DjakartaBaxter & SmithBiko GroupBoga GroupHokbenJ.CO Donuts & Co�eeLewis and CarrollteaLXXY BaliSambal KarmilaSate Khas SenayanSatoria GroupWarunk Upnormal

HEALTHCAREBethsaida Hospital Bio MedikaMayapada HospitalPharosRSCMRSUP Persahabatan

INFRASTRUCTUREAgung PodomoroLippo GroupMortar UtamaSikaWaskita PrecastWika

EDUCATIONEFI3LIPEKAIPMI Business SchoolIULIKUMONPGRIPolMan AstraPPMPusdiklat MAPusdiklat Penjas & BKSanta UrsulaSTIK BinawanUniversitas BinusUniversitas SemarangUniversitas YARSIYayasan Al Azhar

FINANCIAL SERVICESAstrindoBank MandiriCommonwealth BankHana BankIndosuryaKredit PintarRadana Finance

NEWS AND MEDIABali PosSindo Weekly

AUTOMOTIVEAstra Otopart TbkIsuzu Astra Motor Ind.KIA MotorsMitsubishi MotorsSuzuki IndomobilWuling

COWORKING SPACEThink SpaceUnionSPACE

GOVERNMENTBINBNSPBPN RIBPN RIIMIGRASIKemenko PolhukamKementerian AgamaKementerian KesehatanKementerian Luar NegriKementerian PerhubunganKementerian PerindustrianKementerian SosialKOMINFOLAPANLPMPMahkamah AgungOMBUDSMANPEMPROV DKIPOLRISekretariat ASEAN

MICEBerlian Entertain.DebindoDyandraEuphoricIsmaya LiveTownsquare Entertain.Warner Music

MANUFACTUREFarasindo Perkasa Cipta Mortar UtamaKomatsu Ind.Monde Mahkota BiskuitOppoSamsung Electronics Ind.Traktor NusantaraUnited Tractors

TELECOMUNICATIONKDDITelesindo

IT SERVICEHarrisma Informatika JayaIron Mountain

ENERGYNipon KoeiPetro Energy

DAFTAR KLIEN HYPERNET BERDASARKAN INDUSTRIHYPERNET CLIENT LIST BY INDUSTRY

CHAPTER

2

2PRODUCT AND SERVICE.PRODUK DAN LAYANAN.

2

CHAPTER 2PRODUK DAN LAYANAN.

Untuk memenuhi kebutuhan para pelanggan yang terus berkembang, Hypernet mengembangkan produk serta layanan yang dibagi menjadi lima kategori berikut ini.In order to fulfill the growing needs from the customers, hypernet developed several products and service that is divided into these 5 categories below.

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CHAPTER 2

PRODUCT AND SERVICEPRODUCT AND SERVICE.

1 Layanan Internet

5 Layanan Profesional Teknologi Informasi

2 Layanan Wifi

3 Layanan Cloud

Layanan Digital Komunikasi4

Internet As A Service

Wifi As A Service

Cloud As A Service

Digital Communication As A Service

IT Professional As A Service

2.1LAYANAN INTERNET.INTERNET AS A SERVICE.

Nowadays, internet has become one of the main needs of the global society. Realizing that Indonesian business stakeholders needs an optimal internet service to cope up with the global industry development. Hypernet develops a form of internet connection services of which it can be modified to suit the user's needs. Hypernet internet connectivity service is fully customizeable.

Internet merupakan salah satu kebutuhan utama bagi masyarakat global. Menyadari bahwa para pelaku bisnis di Indonesia membutuhkan layanan sambungan internet yang optimal agar mampu mengejar perkembangan industri dunia, Hypernet mengembangkan bentuk layanan sambungan internet yang sepenuhnya dapat disesuaikan dengan kebutuhan pengguna.

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TOTAL CUSTOMIZABLE INTERNETCONNECTION.

1

2

3

1 THE INTERNET2 HYPERNET INTERNET CONNECTION INFRASTRUCTURE3 USER’S END

2

3

1

AIRINMerupakan bentuk layanan sambungan internet menggunakan media radio fix wireless berbasis frekuensi 5Ghz dan media modem 4G.An internet service that uses fix wireless radio that is based on 5Ghz radio frequency and 4G modem media.

Bentuk layanan sambungan internet yang dikembangkan oleh Hypernet berbasis 3 model infrastruktur jaringan, yaitu jaringan nirkabel, jaringan fiber optic serta jaringan satelit. Dengan 3 infrastruktur tersebut, Hypernet leluasa dalam memberikan bentuk pelayanan sambungan internet yang sepenuhnya dapat disesuaikan dengan kebutuhan, situasi, dan kondisi pengguna.

The form of internet connection which developed by Hypernet is based on three models of network infrastructures. Those three infrastructures are wireless network, fiber optic network, and satellite network. With these 3 infrastructures, Hypernet has the capability to provide an internet connection service which can be fully modified and customized in order to suit the user's needs, situation, and conditions.

4

V-SATMerupakan bentuk layanan sambungan internet menggunakan media satelit.An internet service that uses the satellite media.

CLOSED USER GROUP (VPN CUG)Layanan komunikasi data berbasis jaringan internet private dikhususkan untuk perusahaan yang me-miliki kantor cabang terpisah, dilengkapi vitur layanan untuk keamanan data berstandart Multi Protocol Layer Switching (MPLS).Data communication service that is based on private internet network that is specialized for companies that has separate branch o�ces,completed with the standardized Multi Protocol Layer Switching (MPLS) data security feature.

FIONMerupakan bentuk layanan sambungan internet untuk kebutuhan kapasitas bandwidth besar dan berkecepatan tinggi dengan infrastruktur fiber optic.An internet service with large capacity bandwidth and high speed connection with fiber optic infrastrucrure.

2.2LAYANAN WIFI.WIFI AS A SERVICE.

As Hypernet strives to improve the value of its information and technology services for the customers, Hypernet develops various forms of wifi which were designed to handle various kind of works on a single device. The wifi as a service is developed to give an e�cient IT service for its users.

Sebagai wujud nyata Hypernet dalam meningkatkan nilai layanan informasi dan teknologi kepada pelanggan, Hypernet mengembangkan bermacam bentuk layanan wifi yang dirancang untuk menangani berbagai lingkup pekerjaan di dalam satu perangkat. Layanan WiFi As A Servicebertujuan untuk memberikan layanan IT yang efisien bagi penggunanya.

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CUSTOMIZABLE INFORMATION AND TECHNOLOGYINTEGRATED SYSTEM.

1

2

3

1 THE INTERNET2 HYPERNET INFORMATION AND TECHNOLOGY INFRASTRUCTURE3 USER’S END

1WIFI MANAGED SERVICEOne stop solution untuk berbagai masalah mulai dari biaya, pengaturan, pemeliharaan, pemecahan masalah, keamanan, hingga layanan dukungan yang mereka berikan kepada pelanggan mereka.One stop solution for various issues starting fromcosts, wifi arrangements, wifi maintenance, problem solving, security, to their support services that is given to their customers.

Layanan Wifi As A Service Hypernet adalah kombinasi fungsi berbagai macam layanan IT yang dapat menangani bermacam pekerjaan dalam waktu yang bersamaan dan dikelompokkan berdasarkan konteks penggunaannya. Berbasis perangkat keras maupun lunak, layanan Wifi As A Service memberikan solusi yang dapat disesuaikan sepenuhnya berdasarkan kondisi serta kebutuhan pelanggan yang bersangkutan.

Hypernet's Wifi As A Service is a combination of functions that consist of various information and technology services handling various works in one real-time which can be sorted based on the user's contexts. Both software and hardware, the Hypernet Wifi As A Service gives a solution which can be fully modified and customized based on the user's need.

2OPEN WIFIMerupakan aplikasi manajemen WiFi berbasis komputasi awan yang dirancang untuk meningkatkan efektifitas beriklan serta mengumpulkan database pengguna public hotspot secara online.A cloud computed based WiFi manager that is made specifically to increase the e�ectiveness of advertising while also collecting database of the online user of the public hotspot.

2.3LAYANAN CLOUD.CLOUD AS A SERVICE.

TOTAL CUSTOMIZABLE CLOUDAS A SERVICE.

1

2

3

1 THE INTERNET2 HYPERNET INTERNET CONNECTION INFRASTRUCTURE3 USER’S END

Cloud computing is an information technology system that utilises internet network to save and to share data based on user's demand and needs. This technology gives simplicity for user to access applications and data through internet anywhere anytime, so there is no need to connect to PC nor physical server whenever it is needed to run the program.

Komputasi awan adalah sistem IT yang memanfaatkan jaringan internet dalam menyimpan berbagi data sesuai dengan kebutuhan pengguna. Teknologi ini memberikan kemudahan bagi pengguna untuk mengakses aplikasi serta data yang sama melalui internet dimanapun, hingga tidak terikat pada komputer atau server fisik untuk menjalankan program.

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1

Teknologi komputasi awan Hypernet membantu bisnis berkembang secara efisien dengan mengurangi biaya melalui penyediaan teknologi yang tepat untuk tiap fase pertumbuhan bisnis. Komputasi awan memungkinkan pelaku bisnis berkolaborasi antar karyawan, mendapatkan fleksibilitas lokasi kerja, jaminan keamanan, dan efisiensi biaya. Solusi ini mendukung pertumbuhan bisnis dengan menghindari investasi IT yang terlalu tinggi.

Hypernet computing technology helps business to grow e�ciently through cost reduction and technology improvement that suit the business development's phase. Cloud computing solution helps business' stakeholders to collaborate with employees, having flexible place to work, network security, and cost e�ciency. This solution support business growth without having high investment for information and technology system.

HYBRID CLOUDPlatform komputasi cloud serta infrastruktur untuk membangun, menyebarkan, mengelola aplikasi berikut layanan melalui jaringan global pusat data berstandar internasional.Cloud computed platform and also infrastructure to build, spread, and manage application and also services through global data center network with international standard.

MICROSOFT 365Aplikasi dari Microsoft 365 yang terdiri dari email, online o�ce, penyimpanan file, dan konferensi web.An application from the Microsoft 365 that consists of email, online o�ce, file storage, and web conferencing

3CLOUD BACKUPCloud Managed Backup Service dirancang untuk memenuhi kebutuhan departemen IT perusahaan, menyediakan cadangan yang andal dengan manajemen dan pemantauan terpusat.Cloud Managed Backup Service designed to meet the needs of enterprise IT departements, providing reliable backup with centralized management and monitoring.

TOTAL CUSTOMIZABLE DIGITAL COMMUNICATIONAS A SERVICE.

1

2

3


Information and technology has become one of the basic needs in the world of business. Nowadays, companies and corporations around the world need information and technology infrastructures which are capable of supporting their business activities. Based on that, Hypernet developed IT infrastructure services which can be modified based on the user's needs.

Kebutuhan akan informasi dan teknologi telah menjadi hal yang mendasar dalam bisnis. Perusahaan pada masa sekarang ini membutuhkan infrastruktur informasi dan teknologi yang dapat menopang aktivitas berbisnis mereka. Karena hal tersebut, Hypernet mengembangkan layanan infrastruktur IT yang sepenuhnya dapat disesuaikan menurut kebutuhan

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Layanan infrastruktur informasi dan teknologi yang dikembangkan oleh Hypernet berfokus pada penambahan nilai terhadap aktivitas yang dilandasi oleh sistem jaringan pelanggan. Dengan bermacam bentuk layanan infrastruktur IT yang dimiliki, Hypernet menawarkan efisiensi pola kerja yang berdampak kepada optimalisasi sumber daya perusahaan serta memengaruhi nilai bisnis perusahaan yang bersangkutan di dalam konteks operasional.

The information and technology infrastructure service which was developed by Hypernet focuses on the value added activities, based on its user's network system. Having various forms of information and technology infrastructure, Hypernet o�ers e�cient work pattern which brings significant impact to the company's resource optimization and the company's operational business value.

2VIDEO CONFERENCELayanan multiple video conferences antar cabang yang dapat digunakan untuk meeting dan training.Multiple video conferencing services Between branches that can be used for meetings and training.

1CLOUD PBXLayanan yang memungkinkan perusahaan untuk menghubungi kantor cabang mereka dengan telepon secara gratis dan tanpa batas hanya dengan menggunakan koneksi internet.Service that allows companies to contact their branch o�ces with a telephone for free and unlimited with only using the internet connection.

TOTAL CUSTOMIZABLE INFORMATION AND TECHNOLOGY PROFESSIONAL AS A SERVICE.

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Hypernet Professional Service is a service for managing IT resources (information and technology) owned by customers. Hypernet Professional Service includes management of human resources, systems and network infrastructure and the integration of all information and technology resources activities.

Layanan Professional Service Hypernet merupakan layanan pengelolaan sumber daya IT (informasi dan teknologi) yang dimiliki pelanggan. Layanan Professional Service Hypernet meliputi pengelolaan sumber daya manusia, sistem dan infrastruktur jaringan serta integrasi seluruh aktivitas sumber daya informasi dan teknologi tersebut.

2.5LAYANAN PROFESIONALTEKNOLOGI INFORMASI.IT PROFESSIONAL AS A SERVICE. p25 26


CHAPTER 2

PRODUCT AND SERVICE

1ASSESSMENT AND CONSULTINGLayanan IT profesional untuk membantu klien dalam merancang, menerapkan, dan mengelola, aset IT.Professional IT services to help clientsin designing, implementing, and managing IT assets.

Layanan Professional Service Hypernet memberikan solusi terhadap kebutuhan klien dalam membangun serta membina departemen informasi dan teknologi di dalam fungsi organisasi perusahaan milik klien ataupun pelanggan. Layanan ini merupakan sebuah wujud nyata dari bentuk total customizable IT management yang berdampak signifikan terhadap efisiensi investasi maupun biaya dalam konteks operasional perusahaan.

Hypernet Professional Service provides solutions to client needs in building and fostering the information and technology department within the client or customer organization's corporate functions. This service is a concrete manifestation of a total customizable IT management that has a significant impact on e�ciency investment and costs in the context of the company's operations.

2SISTEM INTEGRATORLayanan yang menggabungkan perangkat keras dan perangkat lunak menjadi sebuah solusi yang membantu meningkatkan produktivitas perusahaan secara signifikan.Services that combine hardware and software to become a solution that helps increase company productivity significantly.

3ENGINEER ON SITE (EOS)Layanan pengelolaan sumber daya manusia dengan kompetensi serta sertifikasi khusus di bidang teknik untuk pengelolaaninfrastruktur jaringan.Human resource management service with specialized competency and certifications in technical field for network infrastructure management.

CHAPTER

3

3SOLUTIONS.SOLUSI.

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CHAPTER 3SOLUSI MANAGED SERVICEPROVIDER.MSP SOLUTION. p27 28


CHAPTER 3

SOLUTIONS

The Managed Service Provider (MSP) concept of Hypernet is an integrated service providing resources and management in the IT field (information and technology). With commitment todevelopment and research, Hypernet designs comprehensive MSP services for the needs of di�erent industrial sectors.

Konsep MSP (Managed Service Provider) Hypernet merupakan sebuah layanan terintegrasi penyediaan sumber daya dan pengelolaan dalam bidang IT (informasi dan teknologi). Dengan komitmen terhadap pengembangan dan penelitian, Hypernet merancang layanan MSP yang menyeluruh untuk kebutuhan tiap sektor industri yang berbeda-beda.

Hospitality

EducationRetail

HealthcareManufacture

Government

Untuk memiliki sebuah departemen IT (informasi dan teknologi) dalam sebuah organisasi perusahaan memerlukan investasi yang tidak sedikit. Hypernet sebagai sebuah Managed Service Provider hadir menjawab permasalahan tersebut. Seluruh layanan MSP dari Hypernet dapat disesuaikan menurut kebutuhan pelanggan dengan detail spesifik yang dirancang untuk bermacam kebutuhan industri. Layanan Managed Service Provider Hypernet meliputi penyediaan sumber daya IT yang bersifat infrastruktur jaringan (layanan sambungan internet dan lainnya), sumber daya manusia seperti personil teknisi dan pengelolaan seluruh aset IT yang dimiliki oleh pelanggan yang bersangkutan.

In the era of technology growth and business competitiveness that is fast paced, almost every business institution in every scale needs competent infrastructure and IT resources. While owning or building an IT department within the company requires a considerable level of investment, a mistake in managing IT resources may cause some problems to the company. In this situation, MSP may help to give an e�ective solution to answer these IT needs. All MSP services from Hypernet can be customized according to customer needs with specific details designed for various industrial needs. Hypernet's Managed Service Provider services include the provision of IT resources that are network infrastructure (connection services internet and others), human resources such as technical personnel and management of all IT assets owned by the customer.

1 LAYANAN INTERNET INTERNET AS A SERVICE

2 LAYANAN WIFI WIFI AS A SERVICE

3 LAYANAN CLOUD CLOUD AS A SERVICE

4 LAYANAN KOMUNIKASI DIGITAL DIGITAL COMMUNICATION AS A SERVICE

5 LAYANAN PROFESIONAL IT IT PROFESSIONAL AS A SERVICE

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3.1HOSPITALITY.

p29 31


CHAPTER 3

SOLUTIONS

Hypernet Managed Service Provider for hospitality industry provides solutions which focus to support the MICE (Meeting, Incentive, Convention and Exhibition). We have integrated internet and communication in order to increase visitors’ convenience in conducting business activities.

Solusi Managed Service Provider untuk hospitality dari Hypernet, dirancang untuk mendukung aktivitas MICE (Meeting, Incentive, Convention, and Exhibition) seperti sistem internet dan komunikasi yang terintegrasi guna meningkatkan kualitas kenyamanan pengunjung dalam melakukan aktivitas bisnis.

INTERNET AS A SERVICEIII Layanan bandwidth secara on demand untuk acara MICE.III Management pengelolan internet untuk tamu, karyawan dan pelanggan rutin.III Layanan internet dengan media cadangan untuk menjamin layanan hingga 99,9%.I Bandwidth on demand for MICE (Meeting, Incentive, Conference and Exhibition)III Internet service management for guests, employees and regular customers.III Internet service - back up with SLA 99,9% guaranteed.

1

CLOUD AS A SERVICEIII Aplikasi produktivitas kantor seperti email dan Microsoft O�ce.III Media penyimpanan data cadangan secara terjadwal maupun realtime.III Layanan hosting untuk PMS hotel agar dapat tersentralisasi. III Application to support o�ce productivity such as email and Microsoft O�ce.III Back up data storage on a scheduled or real time basis.III Centralized hotel PMS through hosting services.

3

WIFI AS A SERVICEIII Akses jaringan internet yang aman melalui manajemen identitas tamu.III Informasi profil tamu melalui akses media social.III Manajemen jaringan sentralisasi berbasis awan yang mengendalikan baik koneksi kabel maupun nirkabel.III Secure internet access through Guest ID Management.III Guest information profile via social media access.III Cloud-based centralized network management that controls both wired and wireless connections.

2

IT PROFESSIONAL AS A SERVICEIII Jasa perencanaan dan pembangunan infrastruktur kabel maupun nirkabel.III Manajemen Pengelolaan Jaringan secara pengawasan dan akses remote 24jam x 7 hari.III Dukungan tenaga teknis lapangan yang disesuaikan kebutuhan.III Planning and infrastructure construction service for both wired and wireless.III Managing the Network Management in a supervisory manner and 24 hours x 7 days remote access.III Field technical support based on your needs.

DIGITAL COMMUNICATION AS A SERVICEIII Layanan telpon melalui media IP SIP TRUNK tanpa batasan jumlah panggilan masuk.III Solusi telpon IP PBX yang berada di awan untuk efisiensi biaya perangkat.III Video Conference untuk online meeting dan training jarak jauh.III Telephone service through IP SIP TRUNK with unlimited incoming calls.III Cloud based IP PBX telephone solution for cost e�ciency.III Video conferencing for online meeting and distance training.

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3.2PENDIDIKAN.EDUCATION.

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CHAPTER 3

SOLUTIONS

Education industry needs IT infrastructure applications that support the teaching and learning processes, such as cloud application that serves to facilitate interaction between students and teachers and monitor the implementation of digital content security.

Bertujuan untuk mengoptimalkan penyampaian nilai-nilai edukasi, industri pendidikan membutuhkan infrastruktur serta aplikasi IT yang mendukung proses belajar mengajar seperti aplikasi cloud yang berfungsi untuk memudahkan interaksi antara siswa dan pengajar serta memantau penerapan keamanan terhadap konten digital.

CLOUD AS A SERVICEIII Aplikasi produktivitas seperti email dan Microsoft O�ce.III Streaming server untuk proses belajar jarak jauh /e-learning.III Media penyimpanan data cadangan secara terjadwal maupun realtime.III Application to support o�ce productivity such as email and Microsoft O�ce.III Streaming server for e-learning process.III Back up data storage on a scheduled or real time basis.

INTERNET AS A SERVICEIII Internet yang sudah tersaring bersih untuk para siswa.III Sistem pembelajaran melalui streaming video / e-learning.III Pembagian kecepatan internet untuk kebutuhan kelas dan umum.III Internet that has been filtered for students.III E-learning for students.III Sharing internet speed for class and general needs.

WIFI AS A SERVICEIIIManajemen jaringan sentralisasi berbasis awan yang mengendalikan baik koneksi kabel maupun nirkabel.III Akses jaringan internet yang aman melalui manajemen identitas siswa dan guru.III Analisa laporan penggunaan jaringan wifi secara detail.III Cloud-based centralized network management that controls both wired and wireless connections.III Secure internet access through Teacher and Student ID.III Detail wifi usage analytic report.

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IT PROFESSIONAL AS A SERVICEIII Jasa perencanaan dan pembangunan infrastruktur kabel maupun nirkabel.II Manajemen Pengelolaan jaringan secara pengawasan dan akses remote 24jam x 7 hari.III Dukungan tenaga teknis lapangan yang disesuaikan kebutuhan.III Planning and infrastructure construction service for both wired and wireless.III Managing the Network Management in a supervisory manner and 24 hours x 7 days remote access.III Field technical support based on your needs.

DIGITAL COMMUNICATION AS A SERVICEIII Solusi kegiatan belajar mengajar menggunakan video conferenceIII Solusi telpon IP PBX yang berada di awan untuk efisiensi biaya perangkat.III Layanan telpon melalui media IP SIP TRUNK tanpa batasan jumlah panggilan masuk.III Learning process solutions using video conference.III Cloud based IP PBX telephone solution for cost e�ciency.III Telephone service through IP SIP TRUNK with unlimited incoming calls.

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3.3RITEL.RETAIL.

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CHAPTER 3

SOLUTIONS

Retail business required companies to build the right IT systems in order to improve e�ciency and e�ectiveness in their operations. MSP is designed to optimize the experience of retail visitors and communication between retail branches, such as social media activation, a cloud-based POS systems and Internet-based interactive communications.

Persaingan ritel yang ketat membutuhkan sistem IT yang tepat untuk meningkatkan efisiensi dan efektivitas dalam beroperasi. Solusi MSP Hypernet untuk bisnis ritel bertujuan membangun pengalaman optimal pengunjung dan komunikasi antar cabang seperti aktivasi media sosial, sistem POS berbasis cloud dan komunikasi interaktif berbasis internet.

CLOUD AS A SERVICEIII Aplikasi produktivitas seperti email dan Microsoft O�ce.III Media penyimpanan data cadangan secara terjadwal maupun realtime.III Layanan hosting untuk sistem POS secara tersentralisasi dan realtime.III Application to support o�ce productivity such as email and Microsoft O�ce.III Back up data storage on a scheduled or real time basis.III Hosting service for centralized and real time POS system.

INTERNET AS A SERVICEIII Akses pemantauan CCTV secara realtime.III Internet stabil dengan media cadangan untuk jaminan layanan hingga 99.9%.III Layanan VPN yang terlindungi untuk transfer data antar cabang dan kantor.III CCTV monitoring access on a real time basis.III Internet service - back up with SLA 99,9% guaranteed.III VPN service that is protected for data transfer between branches and o�ce.

WIFI AS A SERVICEIII Akses penggunaan wifi menggunakan social media, voucher maupun konfirmasi Email dan SMS.III Sistem pengelolan Wifi Hotspot yang dapat digunakan untuk digital advertising.III Analisa laporan identitas serta perhitungan pengunjung .III WiFi access through social media, voucher or email and sms confirmation.III WiFi Hotspot management system for digital advertising purposes.III Visitors analytic report and calculation.

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IT PROFESSIONAL AS A SERVICEIII Jasa perencanaan dan pembangunan infrastruktur kabel maupun nirkabel.II Manajemen Pengelolaan jaringan secara pengawasan dan akses remote 24jam x 7 hari.III Dukungan tenaga teknis lapangan yang disesuaikan kebutuhan.III Planning and infrastructure construction service for both wired and wireless.III Managing the Network Management in a supervisory manner and 24 hours x 7 days remote access.III Field technical support based on your needs.

DIGITAL COMMUNICATION AS A SERVICEI Telepon berbasis awan untuk komunikasi antar karyawan atau antar cabang tanpa biaya.III Video Conference untuk online meeting dan training jarak jauh.III Layanan telpon melalui media IP SIP TRUNK tanpa batasan jumlah panggilan masuk.III Free cloud-based telephony for employee or between branches communication.III Video conferencing for online meeting and distance training.III Telephone service through IP SIP TRUNK with unlimited incoming calls.

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3.4KESEHATAN.HEALTHCARE.

p38 40


CHAPTER 3

SOLUTIONS

This service aims to improve the quality of service for hospital or clinic patients. Hypernet provides queuing system and registration, medical data online, as well as the optimization of e�ciency in terms of hospital operations.

Solusi Managed Service Provider untuk kesehatan difokuskan untuk meningkatkan kualitas layanan bagi pengunjung rumah sakit ataupun klinik. Integrasi MSP Hypernet untuk kesehatan meliputi sistem antrean dan pendaftaran, data medis online, serta optimalisasi efisiensi dari segi operasional rumah sakit.

CLOUD AS A SERVICEIII Aplikasi produktivitas seperti email dan Microsoft O�ce.III Media penyimpanan data cadangan secara terjadwal maupun realtime.III Layanan hybrid cloud untuk integrasi sistem management rumah sakit secara tersentralisasi dan realtime.III Application to support o�ce productivity such as email and Microsoft O�ce.III Back up data storage on a scheduled or real time basis.III Hybrid cloud services for centralized and real-time ` integration of hospital management systems.

INTERNET AS A SERVICEIII Management pengelolan internet untuk pengunjung, pasien, dan dokter.III Internet stabil dengan media cadangan untuk jaminan layanan hinggan 99,9%.III Layanan VPN yang terlindungi untuk transfer data antar rumah sakit dan klinik.III Internet service management for visitors, patients and doctors.III Stable internet connection with back up media to guarantee the SLA 99,9%.III Protected VPN service for data transfer purpose between hospitals and clinics.

WIFI AS A SERVICEIII Pemetaan dan pengawasan lokasi peralatan milikrumah sakit untuk menjaga dari kehilangan (aset tracking).III Informasi profil tamu melalui akses media social.III Manajemen jaringan sentralisasi berbasis awan yang mengendalikan baik koneksi kabel maupun nirkabelIII Assets tracking management to prevent lost.III Guests profile information through social media.III Cloud-based centralized network management that controls both wired and wireless connections.

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IT PROFESSIONAL AS A SERVICEIII Jasa perencanaan dan pembangunan infrastruktur kabel maupun nirkabel.III Manajemen Pengelolaan jaringan secara pengawasan dan akses remote 24jam x 7 hari.III Dukungan tenaga teknis lapangan yang disesuaikan kebutuhan.III Planning and infrastructure construction service for both wired and wireless.III Managing the Network Management in a supervisory manner and 24 hours x 7 days remote access.III Field technical support based on your needs

DIGITAL COMMUNICATION AS A SERVICEIII Telepon berbasis awan untuk komunikasi antar karyawan atau antar cabang tanpa biaya.III Video Conference untuk online meeting dan training jarak jauh.III Layanan telpon melalui media IP SIP TRUNK tanpa batasan jumlah panggilan masuk.III Free cloud-based telephony for employee or between branches communication.III Video conferencing for online meeting and distance training.III Telephone service through IP SIP TRUNK with unlimited incoming calls.

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3.5MANUFAKTUR.MANUFACTURE.

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CHAPTER 3

SOLUTIONS

Managed Service Solutions for Manufacture industries focused on the internet of things that help manage and monitor the operation of the plant to be more e�ective and e�cient. Starting from the purchase of production equipment, monitoring production activities to the asset management tools for production procces.

Solusi Managed Service untuk manufaktur industry difokuskan pada internet of things yang membantu pengelolaan dan pemantauan jalannya kegiatan di pabrik menjadi lebih efektif dan efisien. Mulai dari pembelian alat-alat produksi, pemantauan kegiatan produksi hingga pemeliharaan alat-alat berat untuk proses produksi.

CLOUD AS A SERVICEIII Aplikasi produktivitas seperti email dan Microsoft O�ce III Media penyimpanan data cadangan secara terjadwal maupun realtime.III Hosting aplikasi ERP manufacturing dan inventory di server berbasis awan.III Application to support o�ce productivity such as email and Microsoft O�ce.III Back up data storage on a scheduled or real time basis.III Hosting ERP manufacturing and inventory applications on cloud-based servers.

INTERNET AS A SERVICEIII Internet stabil dengan media cadangan untuk jaminan layanan hingga 99,9%.III Layanan VPN yang terlindungi untuk transfer data antar pabrik dan kantor pusat.III Akses pemantauan CCTV secara realtime.III Stable internet connection with back up media to guarantee the SLA 99,9%.III Protected VPN service for data transfer purpose between manufactures and Head O�ce.III CCTV monitoring access on a real time basis.

WIFI AS A SERVICEIIIPemetaan dan pengawasan lokasi peralatan untuk menjaga dari kehilangan (aset tracking).III Dukungan teknologi berbasis Internet Of Things (IOT) agar lebih aman dan stabil. III Manajemen jaringan sentralisasi berbasis awan yang mengendalikan baik koneksi kabel maupun nirkabel.III Assets tracking management to prevent lost.III Secure and stable technology support on Internet of Things (IoT) basis.III Cloud-based centralized network management that controls both wired and wireless connections.

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IT PROFESSIONAL AS A SERVICEIII Jasa perencanaan dan pembangunan infrastruktur kabel maupun nirkabel.III Manajemen Pengelolaan jaringan secara pengawasan dan akses remote 24jam x 7 hari.III Dukungan tenaga teknis lapangan yang disesuaikan kebutuhan.III Planning and infrastructure construction service for both wired and wireless. III Managing the Network Management in a supervisory manner and 24 hours x 7 days remote access.III Field technical support based on your needs.

DIGITAL COMMUNICATION AS A SERVICEIIITelepon berbasis awan untuk komunikasi antar karyawan atau antar cabang tanpa biaya.III Video Conference untuk online meeting dan training jarak jauh.III Solusi telpon IP PBX yang berada di awan untuk efisiensi biaya perangkat.III Free cloud-based telephony for employee or between branches communication.III Video conferencing for online meeting and distance training.III Cloud based IP PBX telephone solution for cost e�ciency.

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3.6PEMERINTAHAN.GOVERNMENT.

p44 46


CHAPTER 3

SOLUTIONS

This service aims to help the government provide reliable, secured, and e�cient public services, including e-government infrastructure, network solutions, cross-functional collaboration, and the smart city infrastructure.

Layanan MSP Hypernet untuk sektor pemerintahan dirancang untuk membantu pemerintah dalam menyediakan layanan publik yang dapat diandalkan, aman, dan efisien seperti infrastruktur teknologi e-government, network solutions, kolaborasi cross-functional, serta infrastruktur smart city.

CLOUD AS A SERVICEIII Aplikasi produktivitas seperti email dan Microsoft O�ce III Media penyimpanan data cadangan secara terjadwal maupun realtime.III Layanan hosting untuk aplikasi yang mendukung konsep SMART CITY secara aman dan handal.III Application to support o�ce productivity such as email and Microsoft O�ce.III Back up data storage on a scheduled or real time basis.III Hosting services for applications that support the SMART CITY concept safely and reliably.

INTERNET AS A SERVICEIII Internet stabil dengan media cadangan untuk jaminan layanan hingga 99,9%.III layanan VPN yang terlindungi untuk transfer data antar cabang dan kantor pusat.III Management pengelolan internet untuk pegawai sesuai tingkat jabatan dan kebutuhan.III Stable internet connection with back up media to guarantee the SLA 99,9%.III Protected VPN service for data transfer purpose between manufactures and Head O�ce.III Internet service management for employees based on needs and position level.

WIFI AS A SERVICEIII Manajemen jaringan sentralisasi berbasis awan yang mengendalikan baik koneksi kabel maupun nirkabel. III Akses jaringan internet yang aman melalui manajemen identitas pegawai.III Analisa laporan penggunaan jaringan wifi secara detail.III Cloud-based centralized network management that controls both wired and wireless connections.III Secure internet access through Employee ID Management.III Detail wifi usage analytic report.

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IT PROFESSIONAL AS A SERVICEIII Jasa perencanaan dan pembangunan infrastruktur kabel maupun nirkabel. III Manajemen Pengelolaan jaringan secara pengawasan dan akses remote 24jam x 7 hari.III Dukungan tenaga teknis lapangan yang disesuaikan kebutuhan.III Planning and infrastructure construction service for both wired and wireless.IIIManaging the Network Management in a supervisory manner and 24 hours x 7 days remote access.III Field technical support based on your needs iii problem solving.

DIGTIAL COMMUNICATION AS A SERVICEIII Solusi telpon IP PBX yang berada di awan untuk efisiensi biaya perangkat.III Telepon berbasis awan untuk komunikasi antar karyawan atau antar cabang tanpa biaya.III Video Conference untuk online meeting dan training jarak jauh.III Cloud based IP PBX telephone solution for cost e�ciency.III Free cloud-based telephony between employees or between branches.III Video conferencing for online meeting and distance training.

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CHAPTER

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44CONTACT AND OFFICES.ALAMAT DAN KONTAK.

p47 48


CHAPTER 4

CONTACT AND OFFICESCONTACT AND OFFICES.

PT HIPERNET INDODATA (HYPERNET)

JAKARTA HEAD OFFICEGraha HyperJl. Makaliwe Raya No. 24 - 24AGrogol PetamburanJakarta - 11450

EAST JAVA OFFICEGraha Pena O�ce BuildingLantai 10 Ruang 1002Jl. Ahmad Yani 88Surabaya - 60234Ph : +62 31 3000 3939Fax : +62 31 827 5969Email : [email protected]

Hingga saat ini, kantor Hypernet telah tersebar di seluruh Indonesia. Dengan komitmen untuk memberikan bentuk pelayanan yang terbaik kepada seluruh pelanggan, Hypernet terus berkembang untuk memenuhi kebutuhan serta tuntutan informasi dan teknologi.Currently hypernet’s branch o�ces are spread all around Indonesia. Committed to give the best services to the customers, hypernet continues to improve in order to fulfill the information and technology demands.

CHAPTER 4ALAMAT DAN KONTAK.

WEST JAVA OFFICERuko Roxy Blok C No. 61Jl. MH.Thamrin Lippo CikarangCikarang Selatan – 17530Ph : +62 21 2939 3939Email : [email protected]

SULAWESI OFFICESuite O�ce IDC IndonesiaMenara Bosowa 6th #602Jl. Jendral Sudirman no. 5Sulawesi Selatan – 90115Ph : +62 411 368 1173Email : [email protected]

Ph : +62 21 5694 9988Ph : +62 21 2939 3939

Fax : +62 21 5694 9998Email : [email protected]

WEST JAVA OFFICEKompleks Setrasari MallBlok B-2 No. 41Bandung - 40163Ph : +62 22 3050 3939Email : [email protected]

CENTRAL JAVA OFFICEHotel Dafam SemarangMezzanine FloorJl. Imam Bonjol 188Semarang - 50132Ph : +62 24 3000 3939Email : [email protected]

BALI OFFICERuko Gurita Jl. Gurita I, No. 25c, Br. Karya DharmaSesetan - Denpasar selatanBali - 80223Ph : +62 361 620 3939Email : [email protected]

www.hypernet.co.id24/7 HYPERCALL CENTER021 29 393939

HYPERNET COMPANY PROFILE 2019.HYPERNET COMPANY PROFILE 2019.

hypernet company profile - managed service provider ......internet wireless (internet tanpa kabel)...

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