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AdempiereSmart Open Source ERP Software with integrated CRM Solution

!ull" integrated ERP, CRM, uppl" chain management and accounting "tem

!at implementation without final deciion

Relia#le upport $ia worldwide partner networ%

Smart, intuiti$e Reach and Rich uer interface

Safe&fail architecture for '(() a$aila#ilit"

Glo#al mar%et capa#ilitie

Scala#le, fle*i#le, e*teni#le and full" cutomi+a#le

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gen'a enS3ste*s

a#le of content

)'e*iere e;hnolog3.......................................................................................................

).1'e*iere r;hite;t+re...............................................................................................

).2'e*iere <ork!lo=...................................................................................................9

).li;ation osting...................................................................................................10

).4)n!or*ation Str+;t+re................................................................................................12

).#'e*iere M+lti>s.....................................................................................................1#

).6li;ation )ntegration..............................................................................................21

).%e;hnolog3 ?eat+res..................................................................................................2

))'e*iere ?+n;tionalit3..................................................................................................24

)).1+siness ro;esses..................................................................................................24

)).2@+ote-to-Aash........................................................................................................24

)).5eB+isition-to-Pa3...................................................................................................0

)).4A+sto*er 5elations Manage*ent...............................................................................2

)).#Partner 5elations Manage*ent..................................................................................4

)).6S+l3 Ahain Manage*ent.......................................................................................6

)).%Per!or*an;e nal3sis...............................................................................................$

)).$<eb Store..............................................................................................................9

)).9<h3 is it organiCe' like thatD....................................................................................41




gen'a enS3ste*s

- Adempiere echnolog"

'e*iere rovi'es integrate' A+sto*er 5elations Manage*ent EA5MF, Partner 5elations Manage*entEP5MF, S+l3 Ahain Manage*ent ESAMF, 7nterrise 5eso+r;e Planning E75PF, an' nline nal3sisPro;essing EGPF. he ali;ation =as 'esigne' to be =eb hoste' an' allo=s !le"ible 'elo3*ent otions.

he ;tive ata i;tionar3 EF base' ali;ation ens+res stable !+n;tionalit3 =ith a ;onsistent look an'!eel. he !+n;tionalit3 =as 'esigne' !or global 'elo3*ent s+orting *+lti-ling+al, *+lti-;+rren;3 an'*+lti-a;;o+nting reB+ire*ents.

'e*iere is 'esigne' to ;hange as the b+siness evolves. t an3 ti*e, ;+sto*ers - even in ro'+;tion - ;an;hange the in!or*ation str+;t+re, a'j+sting to ne= in!or*ation nee's. )n ;ontrast, tra'itional 75P/A5Ms3ste*s are o!ten a;;o+nting-'riven, res+lting in an in!or*ation ga, =hi;h is !ille' b3 'erive' in!or*ationor e"ensive an' ine!!e;tive bri'ges.

'e*iere rovi'es *+ltile vie=s o! a b+sinessesH in!or*ation base' on the 'etail o! the a;t+altransa;tions. his str+;t+re allo=s *a"i*+* !le"ibilit3 an' eas3 integration o! s+le*ental e"ternalin!or*ation. n' sin;e in!or*ation is si*l3 resente' as vie=s, the3 ;an be ;hange' B+i;kl3 to *eet thenee's o! the b+siness.

-.' Adempiere Architecture

-.'.' echnolog" Stac%

'e*iere is a 100I +re Java sol+tion base' on ra;le'atabase te;hnolog3. <e are =orking on 'atabasein'een'en;e.

he client ali;ation ;o*onent is =ritten entirel3 in Java'esigne' to +tiliCe the ;aa;it3 o! to'a3>s PAs. he Javali;ation or Java let ;lient is the re!erre' ;hoi;e !or high 'ata vol+*e as itrovi'es a high er!or*an;e <in'o=s base' +ser inter!a;e. )t ;o**+ni;ates, via thinJA, =ith the 'atabase an' via 5M) =ith the ali;ation server. he ;lient a;;essesthe servers via the )nternet or )ntranet.

s an alternative, a MG client ;o+l' be +se' to e"ten', =here the installation or 'o=nloa' o! theali;ation is not aroriate Ei.e. sel!-servi;e !+n;tionalit3 !or ven'ors, ;+sto*ers, e*lo3eesF. his art isi*le*ente' thro+gh Java Servlets an' Java Server Pages, to be hoste' in Servlet Servers.

he application er$er ;o*onent is i*le*ente' in Java base' on J277 te;hnolog3 +sing the Jossserver in!rastr+;t+re. <e lan to *ake 'e*iere available on all J277 ;o*liant servers.

<e are *e*bers o! the ra;le, S+n an' Mi;roso!t te;hnolog3 rogra*s.

-.'. Deplo"ment Option

'e*iere has the !ollo=ing *ain ;o*onents:

• Alient

• Java li;ation

• Java let

• MG base'

• Servlet Server !or MG base'

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gen'a enS3ste*s

• li;ation li;ation Server

• atabase Server

ll ali;ation ;o*onents ;an be 'elo3e' on all Java enable'lat!or*s: <in'o=s E8, 2000F, U8)K, Gin+". Ma;, et;.

variet3 o! ;on!ig+rations are s+orte'. <here ;o**+ni;ation

ban'=i'th allo=s, the Java li;ation Client ;an be 'elo3e'. ;o**+ni;ation ban'=i'th o! 12$ kbs is s+!!i;ient !or the<in'o=s li;ation.

?or the MG Client, a Java Servlet an' JSP EJava Server PagesFServer is reB+ire'. )n a''ition to the stan'ar' P )nternet;o**+ni;ation, the SSG se;+re roto;ol is +se'.

he Joss base' Application Ser$er ;o+l' be 'elo3e' as a stan'-alonetier or on the 'atabase server. Java Manage*ent 7"tensions EJMKF are+se' !or Server Manage*ent.

he Data#ae Server hosts 'ata an' ali;ation logi; an' is a;;esse' b3 the stan'ar' JA EJava atabaseAo**+ni;ationF roto;ol. ?+n;tionalit3 at the 'atabase level is i*le*ente' in PG/S@G.

-.'./ Application Dictionar"

he *ajorit3 o! ali;ations have to 'esign, ;o'e an' test ever3 s;reen. 'e*iere +ses the *ore a'van;e';on;et o! a ;entral a;tive 'ata 'i;tionar3, also ;alle' in!or*ation reositor3.

'e*iere>s 'ata 'i;tionar3 is at the *eta-'ata la3er,an' kno=s ho= to a;;ess 'ata an' ho= 'ata is relate'.he 'ata 'i;tionar3 ;ontains 'e!initions o! a 'ata entit3Et3e, vali'ation, et;.F, ho= it is 'isla3e' Elabel ons;reens an' reorts, hel, 'isla3 seB+en;e an'osition relative to other !iel'sF, an' the 'isla3 r+les.Se;+rit3 an' a;;ess r+les are also *aintaine' here. he

'ata 'i;tionar3 is >a;tive>, *eaning it is +se' at r+nti*ean' ;onte"t sensitive. ?or e"a*le: it >kno=s> that anover-the-;o+nter sale 'oes not have a a3*ent ter*an' 'oes not 'isla3 it. o=ever i! 3o+ ;hange thetransa;tion t3e to a stan'ar' or'er, a a3*ent ter*be;o*es a *an'ator3 art o! the transa;tion.

he ata i;tionar3 is +ser-e"tensible an' ;an in;l+'e+ser se;i!ie' r+les an' in!or*ation.

-.'.0 Smart 1er -nterface

he a;t+al <in'o=s li;ation User )nter!a;e an'a;t+al MG s;reens are generate' -at r+nti*e - base' on r+les in the li;ation i;tionar3. he res+lt is a;onsistent User )nter!a;e, allo=ing +sers to navigate B+i;kl3 in +n!a*iliar ali;ation areas. his *etho' o!generating a +ser inter!a;e allo=s !ast 'evelo*ent an' the res+lting s3ste* is *+;h *ore stable than;o*arable ali;ations.

he Lri;hL <in'o=s li;ation U) +tiliCes the ;o*+ting o=er o! to'a3>s PAs an' is re!erable in sit+ations=here !ast rea;tion an' navigation is i*ortant. he Lrea;hL MG User )nter!a;e allo=s to +se theali;ation =here 3o+ !in' an )nternet bro=ser.

he ata i;tionar3 kno=s abo+t str+;t+re an' 'een'en;ies. his allo=s the +ser =ith the right a;;ess tooo* !ro* an3 Pi;k-Gist to the =in'o= =here the 'ata is *aintaine' in or'er to +'ate or enter ne=in!or*ation. Users ;an enter a ne= ;+sto*er or +'ate e"isting ;+sto*er in!or*ation =hile entering anor'er =itho+t leaving the original =in'o=.


http://www.jboss.org/

http://www.jboss.org/



gen'a enS3ste*s

he ata i;tionar3 allo=s the +ser to B+i;kl3 a;;ess in!or*ation. )! 3o+ nee' *ore entit3 in!or*ation thana ;o*an3>s na*e, 3o+ ;an invoke the )n!o !+n;tionalit3. ?or e"a*le, the A+sto*er )n!o in;l+'es a''ressan' ;re'it line in!or*ation& the Pro'+;t )n!o in;l+'es ri;es, *argin an' availabilit3. )n!o is +se' i! the +sernee's *ore in!or*ation to *ake a ;hoi;e. he sele;tion ;an be sorte' an' restri;te'. <here aroriate,3o+ ;an sele;t *+ltile re;or's.

No+ ;an @+er3 re;or's. @+er3 re'+;es the n+*ber o! re;or's in a =in'o= b3 allo=ing the +ser to enter

;riteria in an enhan;e' >B+er3 b3 e"a*le> st3le.

he +ser ;an ;+sto*iCe <in'o= la3o+t an' ;an tailor s;reens !or a se;i!i; sit+ation an' ;lient.

-.'.2 Smart Reporting

?or *ost ali;ations, 5eorting is a searate or a''-on entit3. 'e*iere>s reorting is base' on the 'ata'i;tionar3. s the reort vie=er has a;;ess to the 'e!initions, this allo=s 'rill-'o=n to an3 entit3 re!eren;e'an' 'rill-a;ross to entities =here the reorte' entit3 is +se'. he links are a+to*ati;all3 generate', =hileens+ring a'heren;e to se;+rit3 an' a;;ess 'e!initions.

ll reorting o+t+t ;an be vie=e' on s;reen be!ore sen'ing it to a rinter or generating !iles in *an3'i!!erent !or*ats Ee.g. 7";el, MG, KMG, <or' an' P?F.

ll reorting o+t+t allo=s 'rill-'o=n to an3 entit3 re!eren;e' an' 'rill-a;ross to entities, =here the reorte'entit3 is +se'.

-.'.2.' 3uild -n Complete Securit"

ll Se;+rit3 a;;ess r+les are a+to*ati;all3 observe'. his in;l+'es a;;ess to ;ertain 'ata tables, table;ol+*ns an' even 'ata re;or's Ee.g. not a;;o+nt 124 or onl3 !or Sales 5e JoeF. No+ ;an also revent+sers to reort on ;ertain 'ata or revent that it is rinte' or e"orte'.

-.'.2. Reporting t"pe

'e*iere has three reorting !a;ilities

• Gist 5eorting

• ?or*s

• ?inan;ial 5eort

• State*ent o! ;;o+nts

Gists 5eorting is available in ever3 <in'o= an' !ro* the Men+ an' have re'e!ine' sele;tion ara*eter.No+ ;an *o'i!3 the reort sele;tion ara*eter.

?or*s Ee.g. )nvoi;es, et;.F allo= 3o+ to la3o+t the rint !or*at ite*s. 'e*iere s+orts *+ltile !or*sEe.g. 'i!!erent )nvoi;e !or*at !or an rganiCation, se;i!i; +siness Partner or )nvoi;e 3eF.

?or ?inan;ial 5eorts, 3o+ 'e!ine Gine an' Aol+*n Sets an' ;o*bine the* to a !inan;ial 5eort =ith vario+ssele;tion ara*eters.

he State*ent o! ;;o+nts lets 3o+ !or a given 'ate or erio' range, list all transa;tions !or an a;;o+nt ora;;o+nt seg*ent =ith the beginning an' en'ing balan;es.

-.'.2./ Cutomi+ing Report

'e*iere 'i!!erentiates the >vie=> !ro* the >*o'el>. he *o'el E'ataF is rovi'e' b3 'e*iere an' ever3+ser ;han ;hoose ho= to 'isla3/s+**ariCe/or'er the 'ata.

?e= eole agree on ho= ea;h reort sho+l' look. 'e*iere allo=s the +ser to 'e!ine at the S3ste*,Alient, rganiCation or User level:

• 5eort ;ol+*ns

•

Aol+*n or'er• 5eort sorting

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• Aol+*n hea'ing

• S+*, Min, Ma", verage, et;. - in;l+'ing r+nning totals

• Oro+ing

• Pie Ahart Elanne'F

• ar/Gine Ahart Elanne'F

he lang+age o! the reort is base' on the +ser>s lang+age. 7a;h +ser ;an have a 'i!!erent lang+age. hestr+;t+re o! the reort is ;oie' !ro* lo=er ES3ste*, Alient, rganiCationF levels.

ata sele;tion is via 5eort Para*eters =hen initiating the reort, or via @+er3, allo=ing the +ser to enter;riteria in an enhan;e' >B+er3 b3 e"a*le> st3le.

-.'.2.0 Drill&down

<hen 3o+ 'rill-'o=n, a ne= reort is generate' base' on the entit3 sele;te'. )n an or'er reort, 3o+ ;an'rill-'o=n to get a ;+sto*er reort b3 'o+ble ;li;king on a ;+sto*er na*e.

''itionall3 'rill-'o=n is available b3 origin. 7"a*les are reorts =here the n+*ber is an a''ition o!n+*bers, or 'rill-'o=n !ro* a s+**ariCe' *onthl3 a*o+nt to the original transa;tions.

?ollo=ing the <eb-U), 3o+ ;an 'rill-'o=n to an3 bl+e +n'erline' entit3.

-.'.2.2 Drill&acro

rill-a;ross allo=s the +ser ;reate a ne= reort =here a se;i!i; entit3 is +se'. ?or e"a*le, in a Pro'+;treort 3o+ sele;t a se;i!i; line Ero'+;tF& then 3o+ ;an 'rill-a;ross to an r'er-Gine or )nvoi;e-Gine 5eortto 'isla3 onl3 the lines, =here this ro'+;t is re!eren;e'.

-.'.2.4 -f Adempiere Reporting i not enough

'e*iere 5eorting has it>s li*itations - *ainl3 rinting lines an' grahs. o get the *issing !+n;tionalit3,3o+ ;an sonsor it - or e"ort the 'ata to an 7";el te*late an' L*ake it rett3L there.

No+ ;an also +se a thir' art3 reorting tool - b+t o!ten that is not =orth the e!!ort. )! 3o+ ;onsi'er e.g.Ar3stal 5eorts 3o+

• nee' to ;reate vie=s !or se;+re reorting - b+t 3o+ =ill never a;hieve the se;+rit3 gran+larit3 an'!le"ibilit3 o! 'e*iere

• nee' to ;reate the vie=s an' 'e-re!eren;e all !oreign ke3 relationshis Ethere are a lotF to *ake areort +sable !or h+*ans

• =ill not be able to 'rill-'o=n or 'rill-a;ross E!or reorting tools =hi;h s+ort this, 3o+ =ill sen'*onths to reli;ate the 'e*iere !+n;tionalit3F

• sele;tion ara*eter are a ain or near to i*ossible Ee.g. !or !oreign ke3 ;ol+*nsF

• one !or*at er reort Enot *+ltile er +ser as 'e*iereF

• ;annot ;hange reorts on the !l3 - or as !ast as 3o+ ;an =ith 'e*iere

+t: the Ar3stal 5eorts 'esigner is 'e!initel3 ni;er

-.'.4 Sutaina#le Architecture

+sinesses ali;ations ;hange over ti*e. he3 nee' to +tiliCe ne= te;hnolog3 an' al=a3s nee' to rovi'ea''itional an' s*arter !+n;tionalit3. Pa;kage' ali;ations *+st also s+ort a''itional !+n;tionalit3,altho+gh it is o!ten not s+itable !or integration in the ;ore !+n;tionalit3 Ee.g., ;+sto*iCations an' ;ertaine"tensionsF.

7ven tho+gh it is kno=n that reB+ire*ents !or a;kage' ali;ations are ;onstantl3 ;hanging over ti*e, ver3!e= ali;ations are 'esigne' to s+stain ;hange an' a''itions.




gen'a enS3ste*s

+siness ali;ations ;an have a long li!e e"e;tan;3 an' ten' to rovi'e *ore !+n;tionalit3 over ti*e '+eto enhan;e*ents, so it is i*ortant to rovi'e a !ra*e=ork to *anage this roli!eration o! ;o*le"it3. )!ali;ations are not 'esigne' to s+stain in;reasing ;o*le"it3 the3 =ill be;o*e +nstable.

'e*iere +ses the !ollo=ing 'esign rin;iles in or'er to ;reate a s+stainable ar;hite;t+re:

• S*alltalk>s MQA ar;hite;t+re E'e;o+ling o! Mo'el-Qie=-AontrollerF

•

s3n;hrono+s 'e;o+ling o! ro;esses via *essages• 7"li;it 5+le 7ngine !or ;o*le" logi;

• Sa!e-!ail transa;tions an' re;over3

'e*iere has an bje;t r;hite;t+re E;o*are' =ith bje;t-riente', bje;t-Gike or tra'itionalr;hite;t+resF. 7ver3 bje;t is as in'een'ent as ossible !ro* other bje;ts - in;l+'ing transa;tional'e;o+ling.

7arl3 versions o! the 'e*iere ar;hite;t+re =ere 'esigne' in the *i' >$0 +sing S*alltalk, one o! the !irsttr+l3 obje;t-oriente' lang+ages an' environ*ents. ther earl3 roots o! the ar;hite;t+re are base' on the>8e"t Oeneration> roje;t o! Q/rga, =hi;h =as ver3 si*ilar to SP>s original 5/ roje;t, +nlike to'a3>s5/2 ort.

-.'.5 Safe fail

Us+all3 ali;ations are 'esigne' to be !ail-sa!e: it is ass+*e' that ever3thing =orks an' all 'ata is entere';orre;tl3 an' is ;onsistent. )n the ;ase o! !ail+re, e"erts have to sear;h !or the ;a+se an' ;he;k !or'a*ages. he +ser +s+all3 noti;es the roble*. he realit3 is that ali;ations so*eti*es !ail.

)n ;ontrast 'e*iere is 'esigne' to be sa!e-!ail. 7ver3 transa;tion ;an be reeate' an' regenerate'. Most!ail+res are i'enti!ie' b3 the s3ste* an' the +ser ;an atte*t to !i" the roble*. )! re;over3 is not ossible,the error is isolate' an' the rest o! the s3ste* ;ontin+es to =ork. ransa;tion 'e-;o+ling 'esign is thebasis !or this abilit3.

n e"a*le: he transa;tion s+bstr+;t+re o! the transa;tion >;ash sale o! a ro'+;t over the ;o+nter> is:

•

Material ransa;tion Ea'j+st inventor3F• Oenerate Material ;;o+nting E!or ea;h ;;o+nting S;he*aF

• Post

• )nvoi;e ransa;tion E;al;+late ta" R ;reate invoi;eF

• Oenerate )nvoi;e ;;o+nting E!or ea;h ;;o+nting S;he*aF

• Post

• 5e;eit ransa;tion E;reate re;eit !or invoi;eF

• Oenerate 5e;eit ;;o+nting E!or ea;h ;;o+nting S;he*aF

• Post

o have ten or *ore transa;tions rather than one or t=o *a3 see* to look like overkill, b+t it is a;t+all3

!aster an' *+;h *ore reliable than the stan'ar' aroa;h:

<hen ;o**itting, onl3 t=o s+b-transa;tions are er!or*e', the *aterial an' invoi;e transa;tion. hisens+res a !ast ret+rn, so that the +ser ;an ;ontin+e =ith entering the ne"t transa;tion. he re*aining s+b-transa;tions are s;he'+le', otionall3 bat;he' an' are e"e;+te' as3n;hrono+sl3 in arallel. his allo=s'elo3ing loa'-balan;ing r+les to ens+re !ast online resonse.

7a;h transa;tion onl3 er!or*s one task. his is easier to stabiliCe& the i*a;t o! !ail+re is isolate' an' eas3to i'enti!3.

he ;o**+ni;ation bet=een the in'ivi'+al transa;tions is *essage 'riven, allo=ing as3n;hrono+s bat;hingo! transa;tions.

''itional !+n;tionalit3 is *+;h easier to i*le*ent. he ;ost o! a''ing ne= !+n;tionalit3 in 'e*iere is

*+;h less as in other li;ations.

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gen'a enS3ste*s

he +ser ;an ;ontin+e =orking =ith little restri;tion, i! the *ain transa;tion Ee.g. inventor3 a'j+st*entF iss+;;ess!+l. he re*aining transa;tions ;an be generate', a!ter roble* is !i"e'.

he s3ste* ;he;ks reg+larl3 i! a transa;tion is ;o*lete. )! a transa;tion is not ;o*lete an' ;onsistent '+eto s3ste* !ail+re, the a'*inistrator an' +ser are in!or*e'.

s ali;ations be;o*e *ore ;o*le" =ith ever gro=ing ;o*binations, otential error ;a+ses gro=

e"onentiall3. 'e*iere rovi'es an e"tensive vali'ation !ra*e=ork an' in ;ase that it !ails isolates theroble* ens+ring high availabilit3 o! the ;ore !+n;tions.

-.'.6 Securit"

'e*iere rov'es a ;o*lete se;+rit3 in!rastr+;t+re an' s+orts !+n;tion, 'ata se;+rit3 as =ell asa+'iting.

Users have one or *ore roles. he Role 'e!ines =hat 'ata an' !+n;tions are available.

!unction se;+rit3 is base' on User 5oles an' ;ontrols a;;ess to <in'o=s, 5eorts an' Pro;esses.

Data se;+rit3 is base' on ;lient an' organiCation. )n a''ition, 'e*iere also allo=s to se;+re 'ata tables, 'ata ;ol+*nsan' in'ivi'+al 'ata re;or's. No+ ;an revent +sers to ;reate reorts or e"ort ;ertain 'ata.

Pass=or's on Alients are store' in en;r3te' !or*.

Auditing !+n;tionalit3 in;l+'e a;;ess logging E=hat !+n;tions/'ata =ere +se'F, ;hange logs E=hat 'ata =as ;hange' to=hat - in;l+'ing 'eleteF as =ell as ar;hives E'o;+*ents an' reorts generate'F.

-.'.7 Cutomi+ation

)n a''ition to ;+sto*iCing S*art User )nter!a;es, A+sto*iCing 5eorts an' 7"tensions, 'e*iere rovi'esa''itional ;+sto*iCation ;aabilities:

Pre!eren;es allo= 'e!a+lt an' re-sele;te' ;hoi;es.

• Gogin re!eren;es - rganiCation, ransa;tion ate an' Printer.• User 'e!ine' re!eren;es, like se;i!i; transa;tion t3es.

he Men+ ar allo=s the +ser to save an3 entr3 in the *en+ E<in'o=, Pro;ess, 5eortF as a short-;+t.er*inolog3 ;an be ;hange'. 7"a*les are: i! 3o+ 'on>t have >Pro'+;ts>, b+t >)te*s> i! >rganiCation> is ;alle'>ran;h>, et;. el e"t ;an be *o'i!ie' an' e"ten'e' to rovi'e hints an' hel te"ts.

A+sto*iCations are 'e!inable on 'i!!erent levels.

• S3ste* or i*le*entation =i'e

• <in'o=, =here aroriate Ee.g., !or re!eren;esF

• Alient

• rganiCation

• Se;i!i; User

More se;i!i; levels over=rite the settings o! *ore general levels.

-. Adempiere 8or%flow

-..' 3uine Proce Management

<ork!lo= is +s+all3 'e!ine' as LStes involving PeoleL - +siness Pro;ess Manage*ent is +s+all3 'e!ine' asL<ork!lo= an' S3ste* ;tivitiesL.

'e*iere !+ll3 s+orts +siness Pro;ess Manage*ent EPMF an' is base' on the <ork!lo= Manage*entAoalition an' MO stan'ar's. )n the !ollo=ing, =e +se the ter* <ork!lo= to in;l+'e PM ;aabilities.

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran $/0



gen'a enS3ste*s

)n ;ontrast to all kno=n 75P an' A5M ali;ations, <ork!lo= is not Lon toL o! the ali;ation, b+t'e*iere is base' on <ork!lo=. he 'e*iere <ork!lo= 7ngine is 'e*iere>s ;ore transa;tion*anage*ent. hat *eans that all ro;esses in 'e*iere are a+to*ati;all3 =ork!lo= enable' an' eas3 toe"ten' an' *o'i!3. s =ork!lo= is ;o*letel3 integrate', 'e*iere =ork!lo=s are easier to *aintain an'rovi'e *+;h *ore !+n;tionalit3 then the e"ternal or a'-on =ork!lo= o!!erings o! other 75P an' A5Mven'ors.

-.. "pe of 8or%flow

'e*iere rovi'es three t3es o! =ork!lo=:

• General 8or%flow - Provi'es g+i'an;e an' ste-b3-ste instr+;tions !or a;hieving a task. 7"a*les: Set+<iCar's or Month 7n' ro;e'+res. +ser starts the*!ro* the *en+.

• Document Proce 8or%flow - Starte' =henro;essing an3 'o;+*ent. No+ =o+l' e"ten' these=ork!lo= t3e !or aroval sit+ations. 7"a*le: Se;ialaroval !or or'ers over a ;ertain a*o+nt.

• Document 9alue 8or%flow - he =ork!lo= isa+to*ati;all3 starte' =hen an3 entit3 !+l!ils a +ser'e!ine' ;on'ition. 7"a*le: Start ;re'it aroval !or ane= +siness Partner.

-../ Node Action, ranition

'e*iere <ork!lo= 8o'e ESteF ;an have the !ollo=ing;tions

• Automatic Proce - n3 Pro;ess, 5eort, ask, <ork!lo=, o;+*ent ;tion,lanne': <eb Servi;es, et;.

• 1er Action - n3 <in'o=, ?or* - User nee's to ;on!ir* Ao*letion

• Set 9aria#le - n3 Aol+*n to Aonstant or Qariable

• 1er Choice - n3 Ahoi;e Ee.g. arovalF, Gist sele;tion

• 8ait ESleeF - ;an also be +se' !or Start/7n'/et;.

ransition bet=een no'es ;an otionall3 have ;on'itions. M+ltile transitions !ro* a no'e allo= arallelro;essing. his allo=s to *o'el ver3 ;o*le" s;enarios.

-..0 Appro$al, Reponi#le

No+ ;an 'e!ine 3o+r o=n aroval hierar;h3 or +se the 'e!ine' orgraiCation hierar;h3.

=ork!lo= resonsible ;an be a h+*an Ese;i!i; or invokerF, a gro+ EroleF, or Es+ervisorF o! an

organiCation. i!!erent =ork!lo= no'es/stes ;an have a 'i!!erent =ork!lo= resonsibles.

-..2 Priorit", Ecalation, Alert

'e*iere rovi'es '3na*i; riorit3 *anage*ent, allo=ing to +se the =ork!lo= engine !or ;all ;enterro+ting an' riorit3 base' ;+sto*er s+ort.

No+ ;an 'e!ine es;alation r+les '+e to ina;tivit3 an' sen' alerts to the =ork!lo= resonsible an'/or thes+ervisor.

-./ Application :oting

li;ation hosting allo=s ;lients to ;on;entrate on their b+siness rather than r+nning an ) oeration. 'e*iere>sar;hite;t+re *akes hosting easier an' *ore se;+re. he ;o**+ni;ations in!rastr+;t+re rovi'es reliable high ban'=i'th




gen'a enS3ste*s

links *aking SP hosting a viable alternative to in-ho+se oerations an' also allo=s !or the i*le*entation o! ;entralservi;es.

-./.' Architecture

he !irst ste o! ali;ation hosting is the abilit3 o! an ali;ation to be 'elo3e' over the )nternet. Most

b+siness ali;ations sto right here.

?or li;ation Servi;e Provi'ers ESPF, the *ain B+estion is the abilit3 to oerate ali;ations !or *+ltile;lients e!!i;ientl3. Most ali;ations =ere 'esigne' !or single ;lient 'elo3*ent, =hi;h *eans that the e!!ortto get ;lient 2 installe' is the ver3 sa*e e!!ort as =asreB+ire' !or ;lient 1. his is not s;alable an' there!ore not'esirable !or an SP 'elo3*ent.

o be able to host *+ltile ;lients e!!i;ientl3 in one 'atabase, 'ata

sharing an' segregation is i*ortant. See M+lti-rganiCation an'Se;+rit3 !eat+res !or 'etails.

'e*iere is 'esigne' to be hoste'. No+ ;an install *an3;lients in one instan;e o! a 'atabase. Alients ;an even have

'i!!erent ;+sto*iCations all in one instan;e an' installation.

'e*iere allo=s ;lients to a;;ess onl3 their 'ata 'ire;tl3 viageneri; S@G tools.

-./. :oue%eeping

Alient 'atabases are not stati;. i!!erent +se an' transa;tionvol+*e *a3 reB+ire *oving ;lients to 'i!!erent 'atabases.Ao3ing an e"isting ;lient an' resetting transa;tions is also a stan'ar' reB+ire*ent.

)! 3o+ =ant to ;harge er transa;tion, the e"a;t ;o+nt o! transa;tions Ee.g. ne= or'er, invoi;e or invoi;e lineFis 'i!!erentiate' !ro* the e"a;t ;o+nt o! s+orting entries Ee.g. ne= ro'+;tsF.

?or SPs, this is a ;r+;ial ele*ent to host *an3 ;lients e!!i;ientl3. +t also in a non hoste' environ*ent,these !eat+res hel to i*le*ent an' rollo+t the ali;ation !aster an' *ore e!!i;ientl3.

-././ Ser$ice Center

'e*iere *akes it eas3 to rovi'e a''-on servi;es ina''ition to the tra'itional ) o+tso+r;ing tasks likeoerations E;all s+ort, ba;k+, et;.F an' *igrationEne= releases, inter!a;es, et;.F.

'e*iere allo=s integrating s+ort servi;es as =ellas rovi'ing a''itional ;ontent servi;es like *aintaininga ;entral ro'+;t ;atalog or rovi'ing ;entralP+r;hasing or ;;o+nting Servi;es.

)n ;ontrast to other ali;ations, the rovi'er o! the;entraliCe' servi;e 'oes not nee' to s=it;h role orresonsibilit3 to er!or* the ;entraliCe' or o+tso+r;e'!+n;tion. ll relevant transa;tions *a3 be vie=e' eveni! the3 have 'i!!erent in!or*ation str+;t+res. Using thee"a*le above, rganiCation 2, , 4 or an e"ternalorganiCation *a3 er!or* this !+n;tion.

-.0 -nformation Structure

'e*iere has an a'van;e' in!or*ation str+;t+re allo=ing str+;t+ral ;hanges in *i'strea* breaking the li*itations o!the ol' !ashione' Set o! ooks s3ste* +se' b3 ;o*etitors.




gen'a enS3ste*s

-.0.' Structural change midtream

!ter an ali;ation is in ro'+;tion or even '+ring i*le*entation, +sers o!ten reB+est ;hanges in thein!or*ation str+;t+re. here are *an3 reasons !or ;hange reB+ests. +ring the +se o! the ali;ation,eole realiCe that in!or*ation is not nee'e' or in!or*ation is reB+ire' !or 'e;ision-*aking. lso, ;hanges inthe b+siness *a3 reB+ire the ;olle;tion o! a''itional in!or*ation.

Most ali;ations 'o not allo= an3 ;hange or a ;hange reB+ires the sa*e e!!ort as i*le*enting it !ro*s;rat;h.

'e*iere allo=s the +ser Enot an ) e"ertF to a'', ;hange or 'elete in!or*ation 'i*ensions at an3 ti*e.he +n'erl3ing GP Enline nal3sis Pro;essingF str+;t+re is *aintaine' a+to*ati;all3.

-.0. -nformation Dimenion ; ree

'e*iere rovi'es an e"tensive list o! re'e!ine''i*ensions:

• rganiCation

• =ning Ebalan;e sheet organiCationF

• ransa;ting Ee"e;+ting organiCation orservi;e ;enterF

• 8at+ral ;;o+nt

• ate R i*e

• ransa;tion

• ;;o+nting

• Pro'+;t

• Pro'+;t Aategor3

• +siness Partner

• Proje;t

• Marketing

• Ahannel

• Aa*aign

• Go;ation E<areho+se, +siness PartnerF

• ?ro*

• o

• ;tivit3 E!or a;tivit3 base' ;ostingF

'e*iere allo=s the +ser to 'e!ine a''itional'i*ensions. hese 'i*ensions ;an be vali'ate' via listsor table look+s. here is no overhea', i! a 'i*ension is

not +se'.

ll 'i*ensions allo= the 'e!inition o! rees. hese s+**ar3 levels allo= re!le;ting the organiCation str+;t+reor the balan;e sheet an' in;o*e state*ent ositions.

Ahanges =ithin the tree str+;t+re are ossible at an3 ti*e.

7ver3 in!or*ation 'i*ension has a ri*ar3 tree an' ;an have a''itional s+**ar3 trees. his *a3 bereB+ire' i! 3o+ =ant to *aintain the >ol'> an' >ne=> str+;t+re !or ;o*arison - or i! 3o+ nee' 'i!!erentarallel b+siness artner hierar;hies, e.g. one b3 )n'+str3, another b3 3e E=holesale, retail, ;ons+*erF.

Man3 ali;ations 'o not have the abilit3 to str+;t+re in!or*ation 'i*ensions, =hi;h res+lts in +nne;essar3'ata entr3 an' overhea'. 7"a*le: i! 3o+ =ant in!or*ation on bran;h an' 'ivision levels an' 'ivisions are*a'e + o! bran;hes, 3o+ *a3 have to enter the t=o !iel's bran;h an' 'ivision an' 'e!ine r+les, so that+sers ;annot enter a =rong bran;h !or a given 'ivision an' vi;e versa.




gen'a enS3ste*s

-.0./ Automatic Data Collection

ata entr3 nee's to be as e!!i;ient as ossible, =hi;h is eB+ivalent to entering as !e= !iel's as ossible.'e*iere rovi'es a !ra*e=ork, =hi;h 'erives in!or*ation a+to*ati;all3 !ro* the transa;tion ;onte"t.Users ;an also sele;t ;hoi;es.

his is a signi!i;ant a'vantage over other ali;ations. ?or e"a*le, +s+all3 the r'er 7ntr3 !+n;tionalit3 is

not >a=are> o! the in!or*ation nee's o! A+sto*er 5elationshi !+n;tionalit3, this res+lts in in!or*ation that isnot available or nee's to be 'erive' !ro* e"isting 'ata =ith s+bseB+ent loss o! reB+ire' 'etail.

Oetting the in!or*ation right !ro* the so+r;e is a tre*en'o+s bene!it. +t, i! the in!or*ation is not nee'e',the +ser is not aske'.

-.0.0 Com#ination of Dimenion

?or reorting +roses, the +ser ;an sli;e an' 'i;e an3 ;o*bination o! in!or*ation 'i*ensions. ?or alltransa;tions the so+r;e an' a;;o+nting ;+rren;3 in!or*ation is *aintaine' in a''ition to +nit o! *eas+rean' B+antit3.

No+ ;an vie= 3o+r !inan;ial res+lts b3 +siness Partner an' 5egion or Pro'+;t Oro+ an' ti*e o! 'a3.

-.0.2 8here i m" 3oo%<

n ;;o+nting ook is o!ten 'e!ine' as the ;o*bination o! Ahart o! ;;o+nts, Aalen'ar, A+rren;3, =ithi*lie' a;;o+nting r+les. 'e*iere broa'ens that 'e!inition, storing the in!or*ation on the lo=estgran+larit3. he tra'itional reorting is then j+st a s+**ar3 level.

he in!or*ation reB+ire' !or a b+siness 'e;ision is o!ten not !o+n' intra'itional a;;o+nting s3ste*s, so a''itional 'ata =areho+sings3ste*s *aintain arallel 'ata to a;;o**o'ate this nee'. 'e*iereis base' on a 'ata =areho+sing ar;hite;t+re to allo= !le"iblereorting.

Get>s +se the ti*e 'i*ension as an e"a*le. )n 'e*iere, the 'etail!or ea;h transa;tion is store'. here!ore, transa;tions ;an bes+**ariCe' in an3 =a3 ne;essar3, b3 ho+r o! 'a3, =eek'a3 ortra'itional a;;o+nting ;alen'ar erio'.

'e*iere *aintains both, the a;;o+nting an' transa;tion 'ate. hisis reB+ire' !or reven+e re;ognition r+les o! servi;e ;ontra;ts or i! the;osts =ere !or another erio' Ene"t 3ear>s rentF. )! 3o+ nee' to a;;o+nt +sing 'i!!erent a;;o+nting rin;ilesEe.g. a;;r+al an' ;ash base'F, the a;;o+nting erio's ;an be 'i!!erent. No+ ;an reort +sing either vie=.

his botto*-+ aroa;h also allo=s *eeting the )talian, ?ren;h an' Gatin-*eri;an a;;o+ntingreB+ire*ents =itho+t arti!i;ial ;onstr+;ts. s the generation o! a;;o+nting lines is r+le base', no s+er!l+o+sa;;o+nting lines are generate' like in other ali;ations. 'e*iere *akes the a;;o+nting eas3 to

+n'erstan' an' re;on;ile. )t even re;on;iles 'i!!eren;es bet=een 'isarate a;;o+nting *etho's Ee.g. ;ashan' a;;r+al base' or +sing 'i!!erent ;osting *etho'sF.

he s+**ariCe' vie=s are generate' '3na*i;all3 base' on reorting nee's +sing MaterialiCe' Qie=s !orer!or*an;e.

-.2 Adempiere Multi=

-.2.' O$er$iew

)! ali;ations have evolve' !ro* ;+sto* sol+tions, the initial 'esign 'i' not in;l+'e the *ajorit3 o! the>*+lti> !+n;tionalit3, so it is o!ten a''e' on to or at a later 'ate. his res+lts in har' to e"ten' an' *aintain

ali;ations, =ith signi!i;ant overhea' E7"a*les in;l+'e ra;le>s M+ltile 5eorting A+rren;ies an';;o+nting 7ngine or SP>s >7"ten'e' OG>F.




gen'a enS3ste*s

'e*iere is 'esigne' =ith all o! the LM+ltiL !+n;tionalit3. No+ ;an enable it at an3ti*e or s=it;h i! o!!, i! 3o+'on>t nee' it an3*ore.

3 'esigning an ali;ation =ith the LM+ltiL reB+ire*ents in *in', the res+lting ali;ation is easier to*aintain an' to e"ten'. lso the ali;ation is *+;h *ore stable. he *eas+rable bene!its are lo=eri*le*entation an' *aintenan;e ;osts in a''ition to signi!i;antl3 *ore !+n;tionalit3.

-.2. Multi Organi+ation and Ser$ice&Center

M+lti-rganiCation !eat+res ens+re that 'i!!erent organiCational entities ;an share 'ata or *ake s+re thatrivate 'ata is not a;;essible b3 other entities. Sharing 'ata is the rereB+isite !or ;entraliCe' !+n;tionalit3,o+tso+r;ing or servi;e ;enters.

Man3 ali;ations have atte*te' to a'' this !eat+re, o!ten =ith in;onsistent >rganiCation> 'e!initions ina;;o+nting an' 'istrib+tion. lso, the ;on;et o! sharing an' rivate 'ata is o!ten i*le*ente' b3reli;ating 'ata =ith its overhea' an' s3n;hroniCation iss+es.

'e*iere =as 'esigne' to *aintain 'i!!erent organiCationsan' s+orts three entit3 levels

•

S3ste*• Alient

• rganiCation-ierar;h3

S3ste* level 'ata is *ostl3 in!rastr+;t+re in!or*ation, b+t ;analso in;l+'e s3ste*-=i'e b+siness artners, ro'+;ts,a;;o+nting s;he*a, et;. he s3ste* level is eB+ivalent to the'atabase installation. 'e*iere rovi'es tools to s3n;hroniCe'i!!erent s3ste*s.

Alient level 'ata 'e!ines in!or*ation an' a;;o+nting str+;t+reas =ell as ;o**on b+siness artners, ro'+;ts, et;.

he rganiCation level is the transa;tion level Ei.e. S3ste* an'Alient ;annot er!or* transa;tions, 3o+ nee' at least onerganiCationF. rganiCations ;an also have their o=n 'ata an'in!or*ation str+;t+re, not share' b3 other rganiCations.rganiCations ;an be str+;t+re' in hierar;hies =ith the ;hil'ren able to a;;ess their arent>s 'ata.

ata on ea;h level ;an onl3 be entere' or *o'i!ie' Ei! the role 3o+ are +singhas =rite rivileges !or that levelF. No+ ;an vie= an' +se 'ata o! >higher>levels, b+t not ;hange it. 7"a*le: <ith a S3ste* level role, 3o+ ;an a;;essan' ;hange S3ste* 'ata, b+t not a;;ess or vie= Alient or rganiCation level'ata. <ith an rganiCation level role, 3o+ ;an +se all S3ste* or Alient'e!ine' 'ata, b+t ;annot *o'i!3 an3. role *a3 allo= *aintaining *+ltilelevels Ee.g. se;i!i; Alient an' se;i!i; rganiCation 'ataF.

Aertain entities like b+siness artners or ro'+;ts reB+ire a;;o+ntingin!or*ation. ;;o+nting in!or*ation is *aintaine' on the ;lient an'organiCation level, b+t not on s3ste* level. )! 3o+ =ant to share a s3ste* level entit3, 3o+ nee' to enter Eor'e!a+ltF the a;;o+nting in!or*ation. <itho+t this, the entit3 is not visible !or the organiCation. his allo=s anorganiCation to be sele;tive in =hat to >inherit> an' over;o*es a *ajor h+r'le to sharing 'ata. Man3ali;ations have the a;;o+nting in!or*ation as art o! the nor*al attrib+tes o! an entit3, *aking it 'i!!i;+ltto share or !or;ing the sa*e in!or*ation str+;t+re a*ong the entities that =ant to share in!or*ation.

'e*iere also allo=s 3o+ to reorganiCe 3o+r rganiCation str+;t+re or *erge entities.

Servi;e Aenters are virt+al organiCations er!or*ing transa;tions !or other organiCations. 7"a*les are;entraliCe' +r;hasing or o+tso+r;e' a;;o+nting servi;es. 5oles ;an be set + that allo= ;entral'eart*ents or e"ternal organiCations to a;;ess the !+n;tional area, =ith a;;ess onl3 to the reB+ire'in!or*ation. Servi;e ;enters ;an a;;ess *+ltile organiCations =itho+t ;hanging roles, even i! the

organiCations have 'i!!erent in!or*ation an' a;;o+nting str+;t+res.




gen'a enS3ste*s

'e*iere a+to*ati;all3 s+orts *+ltile Gegal 7ntit3a;;o+nting, ens+ring that transa;tions ;rossing legal entit3bo+n'aries are a;;o+nte' ;orre;tl3. his ;an in;l+'e;al;+lation o! ;ost ;harges Ee.g. selling organiCation is a'i!!erent legal entit3 than the ro'+;t o=ning organiCationF.

-.2./ Multi Currenc"

he M+lti-A+rren;3 !eat+re areas are

M+lti-A+rren;3 transa;tions

• bilit3 to transa;t in other than 3o+r a;;o+nting;+rren;3

• bilit3 to reval+e transa;tions

• EankF ;;o+nts in other than a;;o+nting ;+rren;3

M+lti-A+rren;3 reorting

• bilit3 to translate transa;tions or balan;es !or reorting +roses

M+lti-A+rren;3 a;;o+nting

• bilit3 to a;;o+nt transa;tions arallel in 'i!!erent ;+rren;ies

)! ali;ations ;lai* to s+ort *+lti-;+rren;3, the3 +s+all3 s+ort onl3 *+lti-;+rren;3 transa;tions, b+to!ten 'on>t even s+ort !oreign ;+rren;3 ank ;;o+nts Ethe3 are balan;e' in !oreign ;+rren;3 rather than3o+r a;;o+nting ;+rren;3F.

he 7+ro reB+ires ;ertain re;ision an' ro+n'ing r+les an' ;o+ntries like ?ran;e reB+ire se;ial han'ling o!ro+n'ing 'i!!eren;es.

So*e ali;ations rovi'e the abilit3 to a;;o+nt 3o+r transa;tions in *ore than one ;+rren;3. his isreB+ire', =hen translating =o+l' res+lt in +na;;etable ;+rren;3 gain an' losses Ee.g. ;o+ntries =ith+nstable ;+rren;iesF or 3o+ =ant to eli*inate 7+ro ro+n'ing 'i!!eren;es.

So*e ali;ations have arallel !+n;tionalit3 !or *+lti-a;;o+nting, b+t their *+lti-;+rren;3 a;;o+ntingres+lts in +nne;essar3 overhea'.

'e*iere rovi'es !+ll s+ort !or all ase;ts o! *+lti-;+rren;3 !+n;tionalit3 Ee.g. ri;e lists, re!erre';+sto*er ;+rren;3, et;.F, an' there is no nee' to ;o3 or reli;ate transa;tions. transa;tion *a3 have oneor *an3 a;;o+nting ;+rren;ies. Starting, s=it;hing an' 'is;ontin+ing a ;+rren;3 is eas3 '+e to la;k o! ari*ar3 a;;o+nting ;+rren;3. ll a;;o+nting ;+rren;ies are on the sa*e level.

)n ;ontrast to *an3 ali;ations, the 7MU A+rren;ies are not han'le' =ith the overhea' as 'ealing =ith a;+rren;3 =ith !le"ible e";hange rates.

s tra'e be;o*es *ore an' *ore global, *+lti-;+rren;3 !eat+res be;o*e i*ortant. s *ost ali;ations

s+ort this area =ith restri;tions, 3o+ kee all 3o+r otions oen =ith 'e*iere.

-.2.0 Multi Accounting

o a;;o+nt in *+ltile, arallel a;;o+nting stan'ar's *a3 be reB+ire', i! 3o+ =ant to *aintain arallela;;o+nting !or an3 ;o*bination o! the !ollo=ing:

• ;;r+al an' Aash-base' ;;o+nting

• i!!erent a;;o+nting stan'ar's Ee.g., US OP, UT SP, Oer*an OF

• i!!erent inventor3 ;osting *etho's Ee.g., Stan'ar', verage, ?)?F

• i!!erent ;+rren;ies

Us+all3, a Set o! ooks is 'e!ine' as a set o! transa;tions =ith the sa*e Ahart o! ;;o+nts, Aalen'ar,;;o+nting A+rren;3, ;;o+nting Stan'ar' an' Aosting Metho'. )n so*e sit+ations, it is s+!!i;ient to ;onvert




gen'a enS3ste*s

or translate 3o+r Set o! ooks res+lts to another Set o! ooks. ?or *ost ali;ations, this is the onl3 otion.here are sit+ations, =here this is not s+!!i;ient:

• Una;;etable ro+n'ing an' ;onversion 'i!!eren;es

• igh *an+al e!!ort to ;onvert

• Missing a+'it trail

• Una;;etable ti*e 'ela3 o! availabilit3 o! res+lts

• )nabilit3 to ;onvert as 'etail in!or*ation is *issing

Most ali;ations reli;ate transa;tion 'ata to be able to s+ort the 'i!!erent a;;o+nting 'i*ensions.

'e*iere =as 'esigne' to s+ort *+ltile a;;o+nting. he ;on;et o! Set o! ooks =as i*rove' =ith the;on;et o! ;;o+nting S;he*a. n ;;o+nting S;he*a is an3 ;o*bination o! the !ollo=ing:

• Ahart o! ;;o+nts

• ;;r+al or Aash-base' a;;o+nting

• ;;o+nting stan'ar'

• Aosting *etho'

• ;;o+nting ;+rren;3

8ote, that in ;ontrast to Set o! ooks, Aalen'ar is not 'ire;tl3 art o! an ;;o+nting S;he*e, as 3o+ *a3have *+ltile ;alen'ars er a;;o+nting s;he*a. he ;alen'ar is re'+;e' to transa;tion s+ort !+n;tionsEoen/;lose erio's, s+**ar3 ostings, allo;ation 'e!inition ease o! entr3F.

)n ;ontrast to *ost ali;ations, 'e*iere 'i!!erentiates ransa;tionan' the res+lting a;;o+nting ;onseB+en;es =ith the !ollo=ingbene!its:

• ransa;tion 'ata is not reli;ate'

• No+ ;an a'' or 'is;ontin+e an a;;o+nting s;he*e an3ti*e

• No+ ;an generate a;;o+nting in!or*ation !or histori;altransa;tions

• No+ ;an *o'i!3 or rela;e an3 attrib+te Ean' otionall3regenerate the a;;o+ntingF

• 7as3 to e"ten' an' to *aintain

• 7rror tolerant E3o+ ;orre;t it an' regenerateF

•

ransa;tions are er!or*e' i**e'iatel3 =ith high riorit3 Ee.g. inventor3 +'ate, invoi;e ai'F& thea;;o+nting is er!or*e' as3n;hrono+sl3 =ith lo=er riorit3 an' 'een'ing on s3ste* loa'.

)t is ossible !or ;+sto*ers to e"ten' a;;o+nting r+les, i! the re'e!ine' a;;o+nting r+les are not s+!!i;ientEinternall3, a;;o+nting r+les are 'e!ine' +sing an a;;o+nting r+le engineF.

-.2.2 Multi&Coting

8ote that the ;osting is ;+rrentl3 re'esige' to s+ort G)?, ?)?

Using 'i!!erent ;osting *etho's EStan'ar', verageF ;an res+lt in 'i!!erent !inan;ial res+lts. 'e*ieres+orts +sing *ore than one ;osting *etho', e.g. !or legal a;;o+nting an' b+siness 'e;ision-*aking.

'e*iere *aintains the in!or*ation !or the !ollo=ing ;osting *etho's

• Stan'ar' Aosting

• ;t+al Aosting

• verage

b+t onl3 one o! the* ;an be +se' !or a;;o+nting in 3o+r ;;o+nting S;he*a. No+ *a3 s=it;h the +se' ;osting *etho'an3 ti*e. 7ven tho+gh onl3 one *etho' ;an be +se' !or a;;o+nting, the in!or*ation is ver3 val+able to ;o*are tren's.Aosts are *aintaine' in 3o+r a;;o+nting ;+rren;3.

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran 1#/0



gen'a enS3ste*s

-.2.4 Standard Coting

)n Stan'ar' Aosting, 3o+ *aintain a stan'ar' ri;e an' a;;+*+late the 'i!!eren;es to the a;t+al ;osts overti*e. +e to ;hanging ri;es, it is reB+ire' to set a ne= stan'ar' ri;e erio'i;all3. he ne= stan'ar' ri;e;an be set *an+all3 or !ro* so+r;es like

• A+rrent verage Pri;e

• Gast P

• EP+r;haseF Pri;elist

<hen an ite* is re;eive', it is oste' =ith the stan'ar' ;ost ri;e. <hen the *at;he' invoi;e is ose', the'i!!eren;e bet=een the stan'ar' ri;e an' the a;t+al ri;e is oste' to a stan'ar' ;ost 'i!!eren;es a;;o+nt.)! 3o+ later re;eive ro'+;t relate' ;re'it *e*os or earl3 a3*ent 'is;o+nts, or realiCe' ;+rren;3gain/losses these a*o+nts are also oste' to the ;ost 'i!!eren;e a;;o+nt. he balan;e on that a;;o+ntre!le;ts ho= ;lose 3o+r stan'ar' ;ost ri;e *at;hes the a;t+al ;osts.

-.2.5 Actual Coting

he a;t+al ;osting ri;e is a'j+ste' =hen 3o+ re;eive ro'+;ts =ith ;hange' ;osts.

<hen an ite* is re;eive, it is ose' to the sele;te' a;t+al ;ost ri;e. )! there is no ;+rrent a;t+al ;ost ri;e,the stan'ar' ;ost ri;e is +se', or i! that 'oes not e"ist either, the +r;hase or'er ri;e is +se'. <hen the*at;he' invoi;e is oste', the 'i!!eren;e bet=een the +se' ;ost ri;e an' the a;t+al ri;e is oste' an' the;osts are a'j+ste'. )! 3o+ later re;eive ro'+;t relate' ;re'it *e*os or earl3 a3*ent 'is;o+nts, or realiCe';+rren;3 gain/losses these a*o+nts are also oste' to ro'+;t a;;o+nt.

ne *ajor iss+e in a;t+al ;osting is ;orre;ting the ;osts, i! the ro'+;t has been sol' be!ore re;eiving theinvoi;e. 'e*iere 'oes not retroa;tivel3 a'j+st the ;osts +se' in the re;eit an' sales transa;tion, b+ta'j+sts the a;t+al ;ost ri;e !or !+t+re +se.

-.2.6 Multi >anguage

he !irst reB+ire*ent is to translate the "tem ele*ents:• S;reens

• 5eorts

• Messages

• See' ata Ee.g. stat+s in!or*ation like en/Alose, et;.F

• ransa;tions

Man3 ali;ations allo= 3o+ to translate S;reens, 5eorts an' Messages, !e=er See' ata an' even !e=erransa;tions.

8e"t is the abilit3 to s=it;h 3o+r lang+age as a uer o! the s3ste*:

•

S3ste* translatable in one EbaseF lang+age• User ;an 'e;i'e, =hi;h lang+age to +se

Most s3ste*s have one base lang+age.

?inall3, the s3ste* *+st have the abilit3 to ;reate document in the lang+age o! 3o+r ;+sto*er an' ven'or.

Qer3 !e= ali;ations s+ort this be;a+se it reB+ires rinting the translate' =or' !or >)nvoi;e>, an' also'i!!erent a''ress !or*ats, 'es;rition o! ro'+;ts, et;. Esee also M+lti-A+rren;3 !or b+siness artner se;i!i;;+rren;3F.

'e*iere allo=s 3o+ to translate all ele*ents, allo=ing 'i!!erent +sers to have their s;reens an' reorts intheir lang+age an' allo=s rinting all 'o;+*ents in the !or*at an' lang+age o! 3o+r ;+sto*er or ven'or.

s the translation is 'i;tionar3 base', the translation is *+;h *ore ;onsistent than other ali;ations =ith'i!!erent tool-sets !or translating the 'i!!erent ele*ents.




gen'a enS3ste*s

-.2.7 Multi a*

'e*iere s+orts Sales a" an' Qal+e ''e' a", in;l+'ing *+ltile ta"es Ee.g. !or Aana'aF. he ta"engine 'eter*ines the ;orre;t ta", its a*o+nt an' 'ate base' on

• ransa;tion ti*e

• Pro'+;t ;ategor3,

• Shi !ro*/to lo;ation an'

• )nvoi;e !ro*/to lo;ation.

s this reB+ires *aintaining the ta" r+les, !or ;o*le" an' ;hanging ta" sit+ations, 'e*iere also rovi'esinter!a;es to a" Qen'ors.

'e*iere s+orts ;o*o+n' ta"es EOS/PSF an' lo;al ta"es

-.4 Application -ntegration

-.4.' !unctional -ntegration

'e*iere !+ll3 integrates 7nterrise 5eso+r;e ?+n;tionalit3 =ith A+sto*er 5elationshi ?+n;tionalit3 an'nal3ti;al Pro;essing. his tight integration ens+res that the 'i!!erent !+n;tional areas have all thein!or*ation reB+ire' !or b+siness 'e;ision-*aking. here is no nee' to 'erive in!or*ation as ever3thing isbase' on the so+r;e transa;tion.

Man3 ali;ations 'o not rovi'e !+ll !+n;tional integration. )n 'e*iere entering or vie=ing Proje;tin!or*ation in transa;tions 'oes not reB+ire a''itional stes. <hen e";etions o;;+r, like ven'ors o=ing*one3 or ;+sto*ers reB+iring re!+n's, 'e*iere treats these =itho+t a''itional overhea'.

-.4. -nterface

-.4..' 3uine 9iew

)! the internal reorting !a;ilities are not s+!!i;ient, thir' art3 S@G base' tools ;an be +se'. 'e*iererovi'es b+siness vie=s, =hi;h resolve all !oreign ke3 re!eren;es an' are there!ore >rea'3 to +se>. here isno nee' !or 'ata *o'el kno=le'ge or 'eveloing an' *aintaining ;atalogs !or these thir' art3 tools. No+nee' to en!or;e an3 se;+rit3 *an+all3.

-.4.. Data E*port

'e*iere e"orts all 'ata in reorts to the !ollo=ing 'ata !or*ats:

• 7";el

• MG

• KMG

• e"t

• P?

• PS

• <or'

• +siness GP A+bes

'e*iere allo=s e"orting o! GP 'ata to 7";el Pivot tables an' sele;te' GP tools !or !+rther anal3sis.

-.4../ Data -mport

'e*iere i*orts 'ata !ro* KMG, !i"e' re;or's, et;. here are re'e!ine' !or*ats, b+t 3o+ ;an also 'e!ine 3o+r o=nre;or' !or*ats.

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran 1%/0



gen'a enS3ste*s

-.4..0 Scanner, Electronic Sender

'e*iere =ill rovi'e a s;anner inter!a;e !or or'er entr3 an' inventor3 transa;tions like +r;hase or'ers,*aterial re;eits an' ven'or invoi;es.

-.4./ E*tenion

)n a''ition to the stan'ar' ;+sto*iCations, 'e*iere rovi'es the abilit3 to e"ten' the ali;ation +sing Java +sinessP)s. )n ;ontrast to other ali;ations, ;lient e"tensions are also ossible in a hoste' environ*ent an' are *aintaine''+ring +gra'es.

-.4.0 -nformation Structure

)! the in!or*ation str+;t+re is not s+!!i;ient, ;lients ;an a'' !iel's to an3 re;or' =ith its resentation an'vali'ation r+les. ata entr3 ;an be *a'e *an'ator3, i! ;ertain ;on'itions al3. he entr3 vali'ation ;an bebase' on lists, tables or !+n;tions like ;allo+ts.

-.4.2 Scripting

'e*iere S;riting =ill allo= +ser to e"ten' the !+n;tionalit3 +sing Java s3nta". )t =ill also +se' !or Ei*ortF 'ata;onversion.

-.4.4 Call&out

?+n;tional e"tensions are i*le*ente' via >;allo+t> te;hnolog3. Alients ;an rovi'e a''itional !+n;tionalit3 inJava or even native A !+n;tionalit3, e.g. !or a''itional vali'ation or 'ata !ee's. Aallo+ts ;an be invoke'be!ore or a!ter 'ata entr3 in an3 !iel'. 'e*iere ens+res that ;allo+ts ;annot ;rash or ;orr+t the s3ste*.

-.5 echnolog" !eature

-.5.' Attachment and -mage

'e*iere allo=s *+lt+le atta;h*ents !or an3 re;or' in the s3ste*. he atta;h*ents ;an be si*le notes,e"ternal !iles Ee.g. 7";elF or i*ages. )! a re;or' has an atta;h*ent, is 'isla3e' in the toolbar.

-.5. Alert

+ser ;an 'e!ine b+siness e";etion sit+ations to re;eive roa;tive noti!i;ations. he noti!i;ation ;an be asi*le note or r+nning a ro;ess or reort.

7"a*les are a list o! ;+sto*ers =ith a ;ertain er;entage over ;re'it li*it, long o+tstan'ing oen ite*s,ne= ;+sto*er, not *oving inventor3, et;.

)n the ba;kgro+n' 'e*iere a+to*ati;all3 rovi'es roa;tive reorting o! iss+es res+lting !ro* s3ste*;onsisten;3 *onitoring an' !ail+re 'ete;tion

-.5./ Scheduling

'e*iere rovi'e an integrate' s;he'+ler !or ro;esses an' reorts, an' the res+lt is sent via 7*ail to aarti;+lar +ser or a *ailing list. his allo=s eas3 5eort istrib+tion.

-.5.0 Email integration

Stan'ar' E*+ltiling+alF 7*ails are generate' b3 the s3ste* !or noti!i;ations like aroval reB+ire*ents or

lerts.

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran 1$/0



gen'a enS3ste*s

7*ail ;an also be +se' to ;reate ;+sto*er letters or a+to*ati; ;on!ir*ations.

)! an error o;;+rs, the +ser ;an sen' the error *essage =ith s3ste* generate' s+orting in!or*ation to aninternal s+ort erson or 'e*iere S+ort 'ire;tl3.

-.5.2 :elp

'e*iere rovi'es an integrate', ;+sto*iCable *+ltilevel hel s3ste*. 7ver3 task, reort an' =in'o= an'tab has overvie= in!or*ation, ever3 !iel' has a >tool-ti> hint an' a hel te"t.

)! the hel is not s+!!i;ient, the +ser ;an >Coo*> !ro* the hel =in'o= to 'e*iere>s online )nternet hels3ste* !or +-to-'ate in!or*ation, tis an' @R se;tions.




gen'a enS3ste*s

-- Adempiere !unctionalit"

--.' 3uine procee

+siness ro;esses rather than tra'itional 'eart*ents

'rive 'e*iere>s 'esign. )n to'a3>s =orl', an' ese;iall3in s*all-to-*e'i+* enterrises, eole o!ten ;over entireb+siness ro;esses or even *+ltile relate' ro;esses.

'e*iere rovi'es all !irst tier !+n;tionalit3 !or s*all-to-*e'i+* enterrises !+ll3 integrate' an' eas3 to +se.

--. ?uote&to&Cah

@+ote to Aash ;overs the b+siness ro;ess !or ;reating a B+ote !or a rose;t or ;+sto*er, or'er*anage*ent, invoi;ing an' ;ash re;eit. he !+n;tionalit3 is highl3 integrate' =ith S+l3 AhainManage*ent an' A+sto*er Manage*ent. )n tra'itionals3ste*s, 3o+ !+n' this in *o'+les like or'er entr3 an'a;;o+nts re;eivables.

--..'?uote

Areate an' rint ;+sto*er B+otes base' on general or;+sto*er ri;e lists. @+otes ;an be Lbin'ingL, =hi;hreserves inventor3. No+ ;an ;hange a B+ote an3 ti*ean' ;onvert it to a Sales r'er.

--..Sale Order

Sales r'ers are the L!+l!ill*ent ;ontrol 'o;+*entL. Sales

r'ers generate Shi*ents an' )nvoi;es an' *ake s+re thatthe or'er is !+l!ille'.

--../Sale Order Proceing

--../.'Order "pe

'e*iere s+orts the !ollo=ing sales or'ersit+ations:

• Standard Order - Areate an or'er an' reserve

inventor3& Shi ro'+;ts an' generate invoi;elater. his is +s+all3 +se' =hen 3o+ shiro'+;ts b3 availabilit3. No+ ;an generate the invoi;e i**e'iatel3 or a!ter the shi*ent.

• POS Order - )n one ste, ;reate the or'er, generate the shi*ent an' the invoi;e an' re;eive thea3*ent EAash, Ahe;k, Are'itAar', A trans!ersF. his is +s+all3 +se' in >over the ;o+nter> salessit+ations =ith anon3*o+s ;+sto*ers.

• Credit Order - Areate the or'er, generate the shi*ent an' the invoi;e - an' otionall3 re;eive thea3*ent. his is +s+all3 +se' !or kno=n Eon a;;o+ntF ;+sto*ers, =ith or =itho+t a ;re'it line.




gen'a enS3ste*s

• 8arehoue Order - Areate the or'er an'shi the ro'+;t. Oenerate the invoi;e later.his is +s+all3 +se' =hen 3o+ =ant to ;reates+**ar3 invoi;es. No+ ;an sele;t theshi*ents *an+all3 or ;reate the invoi;ebase' on invoi;ing r+les Ee.g. =eekl3, on the1st an' 1#th o! a *onth, et;.F.

• Prepa" Order - Areate the or'er an' a ro-!or*a invoi;e& Sen' the shi*ent an'generate the !inal invoi;e a!ter re;eit o! the*one3.

• Return Material Authori+ation @RMA -5e;eive a Erevio+sl3 shie'F ite* an';reate a Are'it Me*o.

No+ ;an ;onvert !!ers to or'ers, b+t also ;hange!ro* one or'er t3e to another.

--../.-n$oice Rule

)nvoi;e 5+les 'eter*ine =hen an invoi;e is ;reate'. No+ ;an ;hange the invoi;e r+le to one o! the !ollo=ing:

• -mmediate - he invoi;e is generate' i**e'iatel3 !or the ;o*lete or'er

• After Deli$er" - n invoi;e is generate' a+to*ati;all3 a!ter 'eliver3 !or ea;h shi*ent

• Cutomer Schedule after Deli$er" - n invoi;e is generate' a+to*ati;all3 base' on the ;+sto*er)nvoi;e S;he'+le. he invoi;e ;o+l' also be generate' *an+all3 b3 sele;ting the shi*ents toinvoi;e.

--.././Deli$er" Rule

eliver3 5+les 'eter*ine, =hen a shi*ent is ;reate'. No+ ;an ;hange the 'eliver3 r+les to one o! the!ollo=ing:

• -mmediate - he Shi*ent is ;reate' i**e'iatel3 !or the ;o*lete or'er& )! 3o+ or'er *ore than;+rrentl3 available on sto;k a =arning is iss+e'. lternativel3, 3o+ ;o+l' revent an or'er to beentere' !or ite* not ;+rrentl3 available Eon han' B+antit3 *in+s reservationsF.

• A$aila#ilit" - shi*ent is ;reate' as soon as a an3 line ite* ;an be shie'. his *a3 ;reate*+ltile artial shi*ents.

• Complete >ine - shi*ent is ;reate' =hen the ;o*lete line Ei.e. the ;o*lete or'ere' B+antit3F;an be shie'.

• Complete Order - he shi*ent is ;reate' =hen the ;o*lete or'er =ith all lines ;an be shie'.

• After Receipt - he Ao*lete r'er is ;reate' a!ter re;eit o! the a3*ent an' =hen the ;o*leteor'er =ith all lines ;an be shie'.

7ver3 or'er has a riorit3. he =hen generating shi*ents, the riorit3 setting *akes s+re that high riorit3or'ers are shie' !irst an' *a3 ;a+se that or'ers =ith lo=er riorit3 are not shie' or onl3 shie'artiall3.

--../.0Automatic 3ac% Ordering

!ter entering an or'er, 3o+ ;o*lete or ro;ess it.

Pro;essing reserves inventor3, b+t 'oes not ;reate 'o;+*ents an' is an otional inter*e'iate ste +se'=hen the or'er entr3 is not ;o*lete 3et, b+t 3o+ =ant to reserve the inventor3.




gen'a enS3ste*s

Ao*leting the or'er reserves inventor3 Ei! not reserve' 3etF an' generates the L+shL 'o;+*ents. LStan'ar' r'erL !or e"a*le 'oes not ;reate 'o;+*ents, =hereas a L<alk-in r'erL ;reates the invoi;e an'shi*ent 'ire;tl3.

!ter the or'er is entere', the s3ste* tries to generate the shi*ents an' invoi;es to ;o*lete the or'er.No+ 'on>t have to e"li;itl3 ba;k or'er ite*s in this a+to*ati; ro;ess. No+ ;an set+ the s3ste*, that 3o+re;eive noti!i;ations, i! an or'er ;annot be shie' in a ;ertain ti*e erio'.

)! 3o+ ;lose an or'er, the re*aining reservations are ;an;ele' =ith the e!!e;t that no ite* is ba;k or'ere'!or that or'er.

--..0Shipment

ase' on 3o+r Sales r'er, 3o+ ;an generate one or *ore shi*ents i**e'iatel3 or a+to*ati;all3 =heninventor3 available Ea+to*ati; ba;kor'eringF.

--..2Cutomer -n$oice

)nvoi;es are generate' either i**e'iatel3 base' on 3o+r Sales r'er or base' on Shi*ents. No+ ;an

;hoose to ;reate an )nvoi;e i**e'iatel3 a!ter ea;h Shi*ent, =hen the or'er is ;o*letel3 shie' orbase' on a A+sto*er )nvoi;e S;he'+le. n )nvoi;e S;he'+le allo=s 3o+ to sen' s+**ar3 invoi;es, e.g. !or3o+r shi*ents at the en' o! the =eek, *onth, et;.

No+ ;an also enter invoi;es *an+all3.

--..4Receipt

<hen entering the r'er or )nvoi;e, the a3*ent r+le allo=s 3o+ to a+to*ati;all3 generatere;eits:

• Areate a Aashook entr3 !or ett3 ;ash transa;tions

• Areate a Pa3*ent !or 'ire;t a3*ents EAre'itAar', Ahe;k, eAhe;k, +to*ati; Alearing

o+seF. 'e*iere s+orts *er;hant a3*ent ro;essors via QeriSign Pa3?lo=Pro& thera3*ent ro;essors are lanne'.

en )te*s are settle' b3 ;reating Pa3*ents Ee.g. re;eiving a Ahe;k or ;reating a ire;tebitF, ;reating a Aashook entr3 Ee.g. oen invoi;e ai' b3 ett3 ;ash laterF or =hen re;on;iling ankState*ents Ee.g. bank trans!ersF.

--..5Open -tem Management

'e*iere highl3 a+to*ates the oen ite* *anage*ent=ith Pa3*ent 5+les.

--..5.'-n$oice Pa"ment Rule

een'ing on the Pa3*ent 5+le o! 3o+r invoi;e, re;eits area+to*ati;all3 ;reate'. he a3*ent r+le is liste' in theb+tton. No+ ;an also set an' ;hange the a3*ent r+le in theor'er an' the generate' invoi;e =ill be ;hange' a;;or'ingl3.he a3*ent r+le ;an also be ;hange' a!ter the invoi;e hasbeen ro;esse' Ee"a*le: an on a;;o+nt ;+sto*er ;a*e inan' ai' an invoi;e =ith ;ashF. No+ ;an sele;t !ro* the!ollo=ing a3*ent r+les:

• Aash

• n ;;o+nt EPa3*ent er*F

• Are'it Aar'

• Ahe;k

• rans!er - A


http://www.verisign.com/products/payflow/pro/index.html





gen'a enS3ste*s

• Elanne': MF

Cash

)! 3o+ sele;t ;ash, an entr3 is a+to*ati;all3 *a'e in the 'e!a+lt Aash ook !or that 'a3. No+ ;an ;hange the;ash book an' the 'a3 o! re;eit. he 'e!a+lt ;ash book is 'eter*ine' b3 the organiCation o=ning thistransa;tion.

On Account (Payment Term)

?or on a;;o+nt ;+sto*ers, sele;t the a3*ent ter*. he a3*ent ter* 'e!a+lts to the a3*ent ter* in the+siness Partner 'e!inition or i! not se;i!ie' there to 3o+r 'e!a+lt a3*ent ter*. 'e*iere s+orts slita3*ent ter*s Ei.e. #0I '+e in 0 'a3s - #0I in 60 'a3sF.

Credit Card

No+ ;an enter an' ro;ess ;re'it ;ar's online. )! 3o+ have *ore than one a3*ent ro;essor, the besta3*ent ro;essor is sele;te' base' on the ;al;+late' ;hange !or this a3*ent. he invoi;e is *arke' asai' an' the ;harge *aintaine' in the s3ste* is an +nre;on;ile' a3*ent.

Check

No+ ;an enter ;he;ks b3 sele;ting a bank a;;o+nt. )! enable', 3o+ ;an ro;ess ;he;ks online Eas ele;troni;;he;ksF. he invoi;e is *arke' as ai' an' the ;he;k *aintaine' in the s3ste* is an +nre;on;ile' a3*ent.

Transfer

No+ ;an +se +to*ati; Alearing o+se !a;ilities o! 3o+r bank to 'ire;t 'ebit 3o+r b+siness artner>s banka;;o+nt. he invoi;e is *arke' as ai' an' the trans!er *aintaine' in the s3ste* is an +nre;on;ile'a3*ent.

--..5.Pa"ment

Pa3*ents Evia Are'it Aar', Ahe;k, rans!erF are ;reate' =hen 3o+ enter 3o+r invoi;e or ;an be entere' later.

)! a a3*ent is !or one invoi;e =ith the e"a;t a*o+nt, there are no a''itional stes. )! the a3*ent is !or*+ltile invoi;es, or i! *+ltile a3*ents a3 !or one invoi;e, or a3*ent 'is;o+nt =as taken, 3o+ nee' to;on!ir* this b3 allo;ating the a3*ents to invoi;es.

Allocation

llo;ation links E*+ltileF a3*ents to E*+ltileF invoi;es or ;re'it *e*os an' re;or's a3*ent 'is;o+ntsan' re;eivable =rite-o!!s. No+ si*l3 sele;t the 'o;+*ents an' enter/;on!ir* the 'i!!eren;e E'is;o+nt or=rite-o!!F.

--..5./3an% Statement

No+ ;an i*ort 3o+r bank state*ent, or enter it *an+all3, or ;reate it !ro* a3*ents.

Reconciliation

5e;on;iliation links 3o+r a3*ents to the bank state*ents an' osts the 'i!!eren;es. he *ain so+r;e o!'i!!eren;es are bank ;harges, e.g. !ro* the ;re'it ;ar' ro;essor.

--..6Cah Bournal

No+ re;or' all ett3 ;ash transa;tions in 3o+r ;ashbook. +to*ati;all3, invoi;es ai' b3 ett3 ;ash areentere' in the ;ash jo+rnal. hro+gh this, a ;ash jo+rnal is ;reate' !or ever3 organiCation an' ever3 'a3.

)n 3o+r ;ash jo+rnal 3o+ also re;or':

• Oeneral e"enses Ea;;o+nt 'e!ine' in the ;ashbookF

• Oeneral reven+e Ea;;o+nt 'e!ine' in the ;ashbookF




gen'a enS3ste*s

• Pett3 Aash 'i!!eren;es Ea;;o+nt 'e!ine' in the ;ashbookF

• Aharges

• )nvoi;es - ;+sto*er or s+lier

• rans!er to EnegativeF or !ro* EositiveF 3o+r bank a;;o+nt

7ntries in the ;ash book are entere' =ith ositive Ere;eitF or negative Ee"ensesF n+*bers.

)! 3o+ have balan;e' the ;ash jo+rnal, 3o+ ro;ess it. ?or a'j+st*ents, ;reate a ne= ;ash jo+rnal =ith the;orre;ting entries.

--..73an% Statement

ank State*ents ;an be entere' or a+to*ati;all3 loa'e'. No+ re;on;ile 3o+r in-transit a3*ents, enter;harges or ;reate a3*ents !or 'ire;t trans!ers.

--./ Reuiition&to&Pa"

5eB+isition to Pa3 ;overs the b+siness ro;ess !or ;reating reB+isitions, +r;hase or'er, invoi;e re;eit an'a3*ent ro;essing. he !+n;tionalit3 is highl3 integrate' =ith S+l3 Ahain Manage*ent. )n tra'itionals3ste*s, 3o+ !in' this !+n;tionalit3 in *o'+les like +r;hasing an' a;;o+nts a3ables.

--./.'Reuiition

Areate reB+isitions *an+all3 or a+to*ati;all3 via Material 5elenish*ent. rove 3o+r reB+isitions togenerate +r;hase or'ers.

--./.Purchae Order

Oenerate an' ;onsoli'ate +r;hase or'ers !ro* arove' reB+isitions. Material 5elenish*ent ;an also

'ire;tl3 ;reate P+r;hase r'ers. rans*it 3o+r +r;hase or'ers'ire;tl3 via 7), er e*ail or er !a".

'e*iere s+orts t=o-=a3 an' three-=a3 *at;hing. P+r;haser'ers are a+to*ati;all3 ;lose' *ini*iCing overhea'.

--././Material Receipt

5e;eive 3o+r *aterial an' 'ire;tl3 ;reate Ean' *at;hF theshi*ent !ro* 3o+r P+r;hase r'er Eor Qen'or )nvoi;eF.

--./.09endor -n$oice

ire;tl3 ;reate Ean' *at;hF 3o+r invoi;e !ro* P+r;hase r'ers or5e;eits. No+ ;an also ;reate re;eits a+to*ati;all3 !ro* 3o+rinvoi;e =hen 3o+ re;eive 3o+r invoi;e an' shi*ent at the sa*eti*e.

--./.2Pa"ment

Areate a3*ents base' on a3*ent ter*s taking a'vantage o!a3*ent 'is;o+nts. No+ ;an ;reate +to*ati; Alearing o+setransa;tions an' trans!ers or +se ;he;k rinting rogra*s. No+;an also a3 b3 ;re'it ;ar' an' re;or' this =hen entering theP+r;hase r'er or )nvoi;e.




gen'a enS3ste*s

--./.43an% Statement

ank State*ents ;an be entere' or a+to*ati;all3 loa'e'. No+ re;on;ile 3o+r in-transit a3*ents, enter;harges or re;or' 3o+r 'ire;t 'ebit a3*ents.

--.0 Cutomer Relation Management

A+sto*er 5elations Manage*ent EA5MF is not an in'een'ent *o'+le, b+t the logi;al vie= o! all ;+sto*eran' rose;t relate' a;tivities. A+sto*er *anage*ent !+n;tions are an integrate' art o! the b+sinessro;ess. here!ore, there are Ein ;ontrast to tra'itional A5M s3ste*sF no bat;h or s3n;hroniCation ro;esses!or the ba;k-o!!i;e !+n;tionalit3.

--.0.'>ead and Acti$it" rac%ing

'e*iere s+orts the !ollo=ing t3es o! reB+ests

• -nformation - E+nFstr+;t+re' reB+ests !ro* =eb ore*ail so+r;es

• Ser$ice - str+;t+re' reB+est to er!or* a servi;e at agiven ti*e R la;e

• Charge - str+;t+re' reB+est to rei*b+rse ;osts

• Account - str+;t+re' reB+est ;on;erning a arti;+lar;+sto*er or ven'or or'er, shi*ent, invoi;e ora3*ent

• 8arrant" - str+;t+re' reB+est ;on;erning a ro'+;tor servi;e iss+e

• :elp - str+;t+re' ;+sto*er servi;e reB+est

een'ing on the t3e, the reB+est ;an be a+to*ati;all3;onverte' to a target 'o;+*ent Eo!!er, or'er, invoi;eF. ;on!ir*ation e*ail =ith tra;king n+*ber ;an be sent *an+all3

or a+to*ati;all3. 5eB+ests ;an be be assigne' to arti;+lars3ste* +sers

<ith the tra;king n+*ber, the ;reator ;an +'ate in!or*ation.Manage*ent !a;ilities ens+re ti*el3 resonse an' ;los+re.

5eB+ests ;an also be generate' base' on the a;;o+nt stat+sE'ate last sale, over'+e a3*ent, et;.F !or ;+sto*er servi;e orsales to !ollo= +.

--.0.Mar%eting Campaign Management

A+sto*er retention is a ;r+;ial *ission !or ever3 ;o*an3. 'e*iere s+orts this b3 ;reating *ailings orreB+ests !or the EteleF sales !or;e to !ollo= +. Ariteria !or ;a*aign ;o+l' be last sale, sales vol+*e,ro'+;ts +r;hase', et;.

o attra;t ne= ;+sto*ers, a''resses o! rose;ts ;an be i*orte' !or *ailings or reB+ests !or the EteleFsales !or;e to !ollo= +.

he e!!e;tiveness o! *arketing ;a*aigns ;an be *eas+re' b3 the reven+e or gross ro!it generate'.

--.0./Cutomer Profita#ilit" Anal"i

No+ ;an reort on reven+e an' gross ro!it o! se;i!i; ;+sto*ers or ;+sto*er gro+s over a erio' o! ti*e.

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran 2#/0



gen'a enS3ste*s

--.0.0Self Ser$ice Online -nuir"

ll b+siness artner ;onta;ts ;an be enable' to vie= their in!or*ation an' stat+s. he3 then ;an ;reatein!or*ation or a;;o+nt reB+est to initiate !ollo= +s ... or a3 oen ite*s.

--.2 Partner Relation Management

Partner Manage*ent links 'i!!erent ;lients to ea;h other allo=ingthe* to *anage lea' 'istrib+tion, servi;e reB+ests ;ollateral'istrib+tion an' *arketing e"enses. )t also allo=s to rovi'eE;entraliCe'F servi;es.

--.2.'Relationhip Management Acro Ser$er

asi;all3, Partner 5elations Manage*ent rovi'es A+sto*er 5elationsManage*ent !+n;tionalit3 a;ross 'e*iere ;lients/;o*anies. ?or not;onne;te' Partners in!or*ation is tra;ke' via a =eb inter!a;e. 'e*ieree";hanges the reB+ests a+to*ati;all3 !or ;onne;te' Partners.

--.2.(.'>ead Ditri#ution and rac%ing

Areate lea's an' 'istrib+te the* to 3o+r artners. No+ ;an !ollo=+ an' *onitor rogress an' res+lts.

--.2.(.Mar%eting E*pene Accounting

7nable 3o+r artners to ;reate ;harge invoi;es 'ire;tl3.

--.2.(./Collateral Ordering

7nable 3o+r artners to or'er ;ollaterals a+to*ati;all3.

--.2.(.0Cutomer Ser$ice Reuet ; 8arrant" Reuet

)nitiate an' !ollo= + Servi;e 5eB+ests an' *anage =arrant3 reB+ests.

--.2.'Shared Ser$ice

Provi'e Servi;es !or 3o+r Partners E;;o+nting, el 'esk, Shiing, ...F. s a Servi;e Provi'er, 3o+ geta;;ess to j+st the in!or*ation, 3o+ nee' !or 3o+r tasks - b+t a;ross organiCations an' ;lients, so that 3o+;an 'o 3o+r job e!!e;tivel3.

--.2.Centrall" Maintained -nformation

?or 3o+r artners, 3o+ ;an *aintain ;entral 'ata like Pro'+;ts, Pri;e Gists or ;;o+nting )n!or*ation. Partners ;an a''a''itional entities, b+t ;annot ;hange the ;entral *aintaine' ele*ents !or ;onsisten;3.

--.4 Suppl" Chain Management

S+l3 Ahain Manage*ent ;overs all *aterial *anage*ent a;tivities in;l+'ing inventor3 re;eits,shi*ents, *oves an' ;o+nts =ithin a ;lient an' its organiCations an' to s+liers an' ;+sto*ers.

--.4.'Product Catalog

e!ine 3o+r Pro'+;t an' Servi;es =ith otional ill o! Materials an' S+bstit+tes. )*ort an' +'ate +r;hase ri;es!ro* 3o+r ven'or.




gen'a enS3ste*s

rganiCe 3o+r ro'+;ts in ro'+;t ;ategories an' hierar;hies. No+;an also sear;h b3 ro'+;t attrib+tes.

No+ *a3 have *+ltile ri;e lists !or +r;hases an' sales. P+r;hase ri;elists allo= 3o+ to ;ontrol 'is;o+nts an' o+tstan'ing ;re'its !ro* 3o+rs+liers. No+ *a3 have general an' ;+sto*er se;i!i; sales ri;e lists. Pri;elists are 'ate ;ontrolle' to allo= se;ial sales initiatives.

--.4.Ditri#ution ; Multi&8arehoue Control

Manage 3o+r inventor3 b3 organiCing 3o+r =areho+ses into +ser'e!ine' lo;ations. Move inventor3 bet=een =areho+se an' takeh3si;al inventor3.

--.4./Material Management

Areate A+sto*er Shi*ents in bat;hes or in'ivi'+all3 er or'er. Aontrol Qen'or 5e;eits b3 ;o*aring it'ire;tl3 =ith the +r;hase or'er or the ven'or invoi;e.

Tno= =hat is vailable to Pro*ise ;onsi'ering reservations !or !+t+re ;+sto*er shi*ents an' e"e;te'ven'or re;eits - tionall3 on a ti*e s;ale.

Oenerate Material 5elenish*ent lists base' on ast sales or targete' inventor3 levels& otionall3 ;reate5eB+isitions or 'ire;tl3 P+r;hase r'ers.

--.4.0ProductSer$ice Coting

A+rrentl3 +n'er revision to s+ort G)?, ?)?

'e*iere *aintains the in!or*ation !or the !ollo=ing ;osting *etho's

• Stan'ar' Aosting

•

;t+al Aosting• verage

A+rrentl3 +n'er revision to s+ort G)?, ?)?

+t onl3 one o! the* ;an be +se' !or a;;o+nting in 3o+r ;;o+nting S;he*a. No+ *a3 s=it;h the +se';osting *etho' an3 ti*e. 7ven tho+gh onl3 one *etho' ;an be +se' !or a;;o+nting, the in!or*ation is ver3val+able to ;o*are tren's. Aosts are *aintaine' in 3o+r a;;o+nting ;+rren;3.

he !ollo=ing general in!or*ation is *aintaine' er Pro'+;t: an' ;;o+nting S;he*a:

• A+rrent Aost Ebase' on Stan'ar' or ;t+al AostingF

• Gast P+r;hase r'er Pri;e E;onverte'F

•

Gast P )nvoi;e Pri;e E;onverte'F• otal li!eti*e )nvoi;e @+antit3 an' *o+nt Eres+lting in li!eti*e average ;ostF

--.4.0.'Standard Coting

)n Stan'ar' Aosting, 3o+ *aintain a stan'ar' ri;e an' a;;+*+late the 'i!!eren;es to the a;t+al ;osts overti*e.

he !ollo=ing in!or*ation is *aintaine' er Pro'+;t an' ;;o+nting S;he*a:

• Stan'ar' Aost

• A+*+lative P+r;hase r'er *o+nt an' @+antit3 Eres+lting in Stan'ar' Aost Planne'Aost/i!!eren;eF

•

Ao**+tative )nvoi;e *o+nt an' @+antit3 Eres+lting in Stan'ar' Aost ;t+al Aost/i!!eren;e• ?+t+re Aost Pri;e E;an be entere' *an+all3 or ;al;+late'F - the ne"t stan'ar' ri;e

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran 2%/0



gen'a enS3ste*s

--.4.0.Actual Coting

he a;t+al ;osting ri;e is a'j+ste' =hen 3o+ *at;h invoi;es =ith ;hange' ;osts. s a starting oint Ei.e. i!no ri;e is availableF, the P ;osts or +r;hase ri;e-list ri;e is +se'.

he !ollo=ing in!or*ation is *aintaine' er Pro'+;t an' ;;o+nting S;he*a:

• verage Aost A+*+lative *o+nt an' @+antit3 +se' !or ;al;+lating the average ;osts

--.5 Performance Anal"i

Per!or*an;e nal3sis ;overs the ;osting an' a;;o+nting 'i*ension o! the ali;ation. )n tra'itional s3ste*s,3o+ !in' this !+n;tionalit3 in 5eorting an' Oeneral Ge'ger *o'+les as =ell as those *o'+les =hi;h generatea;;o+nting entries.

--.5.'Accounting Rule

;;o+nting entries are a+to*ati;all3 generate' base' on r+les. hisallo=s also !or *an+al entries to generate a''itional ostings Ea;t+al,statisti;al, et;.F.

--.5.-ntegrated Reporting, Data8arehouing and O>AP

?ro* ever3 'o;+*ent in the s3ste*, 3o+ ;an ;reate reorts.No+ ;an 'e!ine the la3o+t, sorting, labels, et;. to ;+sto*iCe it!or 3o+r all or a se;i!i; organiCation or !or 3o+rsel!. 5eortingQie=s enable anal3ti;al an' s+**ar3 reorting.

he reorting !a;ilit3, 3o+ ;an 'rill 'o=n to ;ontaine' ele*ents Ee.g.!ro* or'er to b+siness artner, a3*ent r+les, ..F or 'rill a;ross tore!eren;e' ite*s E!ro* or'er to invoi;es, shi*ents, et;. linke' tothat or'erF.

?or *+lti'i*ensional entries, 3o+ ;an sele;t the 'i*ensions, 3o+=ant to reort on.

ll in!or*ation ;an be rinte' or e"orte' to 7";el, <or', KMG, P?,et;. !or !+rther ro;essing. Se;+re +siness Qie=s allo= 3o+ toe"ten' the reorting to e"ternal 'e'i;ate' S@G base' reorting tools.

--.5./Manual Bournal

he *ajorit3 o! a;;o+nting transa;tions are generate'. his allo=s 3o+ to reort 3o+r transa;tion in *+ltile a;;o+ntings;he*a. Man+al jo+rnals allo= 3o+ to ;reate a;;o+nting entries !or a se;i!i; a;;o+nting s;he*a. his is +s+all3 onl3 +se'!or ;orre;ting a;;o+nting entries.

--.5.0Generated Bournal

he s3ste* allo=s 3o+ to generate jo+rnals !or

• llo;ations

• 5eval+ations

• 5estate*ents

--.6 8e# Store

he 'e*iere <eb Store rovi'es all 3o+ nee' to r+n 3o+r =eb resen;e. he in!or*ation is share' =ith

the stan'ar' ali;ation, so no s3n;hroniCation or e"tra integration =ork is reB+ire'. he =eb store;o*onents ;an be ;+sto*iCe' to the look-an'-!eel o! 3o+r =eb site.

r+ba gen'a en S3ste*s je oobla(eni oslovni artner 'r+b 5e'at, S+S7/8ovell in )M. stran 2$/0



gen'a enS3ste*s

--.6.'Online Product Catalog

Qie= an' sear;h the 3o+r ro'+;t ;atalog. Pro'+;t i*ages;an be 'isla3e', i! the ro'+;t has an i*age atta;h*ent.

No+ ;an restri;t the ro'+;ts available on the =eb.

No+ ;an 'e!ine E*+ltileF hierar;hies to li*it ro'+;tsele;tion. No+ ;an also sear;h b3 Pro'+;t Aategor3 orPro'+;t ttrib+tes.

--.6.Online Pricing and A$aila#ilit"

No+ ;an ;hoose, i! 3o+ =ant to sho= ro'+;t availabilit3Eeither as LavailableL or the a;t+al B+antit3F. )! the +ser islogge' in as a +siness Partner Aonta;t =ith a se;i!i;ri;e list, these ri;es are sho=n& ther=ise the 'e!a+ltri;e list is sho=n.

--.6./Online Sale ranaction

'' ite*s to the Shoing asket via the Pro'+;t Aatalogor =eb !or* reB+est. No+ ;an ;hange B+antit3 or 'eleteite*s.

<hen ;he;king o+t, 3o+ ;an *ake it *an'ator3 to sign in to retrieve store' ;+sto*erin!or*ation. ?or the Aon!ir*ation, ali;able shiing ;osts an' ta" is ;al;+late'. hea3*ent in!or*ation is entere' or ;on!ir*e'. A+rrentl3, the QeriSign a3*ent ro;essoris s+orte'. e!ore s+b*itting 3o+ ;an veri!3 the ;re'it ;ar' n+*ber !or 'ata entr3errors.

!ter re;eiving the a3*ent ;on!ir*ation, the or'er is ;reate' an' the re;eit is'isla3e'. tionall3 an e*ail ;an be sent =ith the re;eit.

--.6.0Supporting Component

--.6.0.'1er Management

No+ ;an store +ser in!or*ation an' enable ;ookies to allo= a+to*ati; 'ete;tion an' sign in.

--.6.0.Counter

No+ ;an *onitor =eb reB+ests an' ;olle;t in!or*ation like re!erring age, ;lient host, ti*e, +ser E=hen

signe' inF, et;.

--.6.0./-nfo Reuet

=eb +ser reB+est ;an be !or=ar'e' to one or *ore e*ail a''ress. No+ ;an also sen' a ;on!ir*ation to the reB+ester.he reB+est be;o*es art o! the A+sto*er 5elations Manage*ent.

--.7 8h" i it organi+ed li%e that<

+siness ro;esses rather than tra'itional 'eart*ents 'rive 'e*iere>s 'esign. )n to'a3>s =orl', an'ese;iall3 in s*all-*e'i+* enterrises, eole o!ten ;over entire b+siness ro;esses or even *+ltilerelate' ro;esses.

ere is a *aing ;hart as g+i'an;e:




gen'a enS3ste*s

ra'itionalMo'+le

@+ote toAash

5eB+isition to Pa3

A+sto*erManage*ent

PartnerManage*ent

S+l3Ahain

Per!or*an;enal3sis

OeneralGe'ger

"

;;o+nts

Pa3ables

" " "

;;o+nts5e;eivables

" " "

P+r;haser'er

" " " "

Salesr'er

" " " "

)nventor3Manage*ent

" " " " "

?i"e'

ssets

"

A5M " " E"F "

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