DAFTAR ISI

HALAMAN JUDUL ............................................................................................. i

LEMBAR PERSETUJUAN TUGAS AKHIR...................................................... ii

LEMBAR PENGESAHAN TUGAS AKHIR ...................................................... iii

PERNYATAAN ORISINALITAS TUGAS AKHIR ........................................... iv

ABSTRAK ............................................................................................................ v

ABCTRACT ......................................................................................................... vi

RIWAYAT HIDUP ............................................................................................... vii

KATA PENGANTAR .......................................................................................... viii

DAFTAR ISI ......................................................................................................... ix

DAFTAR TABEL ................................................................................................. xi

DAFTAR GAMBAR ............................................................................................ xii

DAFTAR LAMPIRAN ......................................................................................... xiii

BAB I PENDAHULUAN

1.1 Latar Belakang .................................................................................. 1 1.2 Rumusan Masalah ............................................................................. 5 1.3 Tujuan Penelitian .............................................................................. 5 1.4 Kegunaan Penelitian ......................................................................... 5

BABII LANDASAN TEORI

2.1 Good Corporate Governance ........................................................... 7

1. Definisi Good Corporate Governance ........................................ 7

2. Prinsip-Prinsip Good Corporate Governance ............................. 8

3. Tujuan penilaian penerapan Good Corporate Governance ......... 12

2.2 AHP (Analytical Hierarchy Process) ............................................... 13

2.3 Kinerja............................................................................................... 14

2.4 Efektivitas ......................................................................................... 15

2.5 Penelitian Terdahulu ......................................................................... 16

BAB III METODOLOGI PENELITIAN

3.1 Jenis Penelitian.................................................................................. 19

3.2 Tempat dan waktu penelitian ............................................................ 19

3.3 Sumber Data...................................................................................... 19

3.4 Teknik Pengumpulan Data ................................................................ 20

3.5 Teknik Analisis Data......................................................................... 20

BAB IV HASIL PENELITIAN DAN PEMBAHASAN

4.1 Gambaran Umum PT Pegadaian (Persero) ....................................... 24

1. Sejarah PT Pegadaian (Persero) ................................................... 24

2. Lokasi Penelitian .......................................................................... 26

3. Visi dan Misi PT Pegadaian (Persero) ......................................... 26

4. Struktur Organisasi ...................................................................... 27

5. Uraian Pekerjaan (Job Description) ............................................ 29

6. Jenis-Jenis Pinjaman di Pegadaian .............................................. 32

4.2 Hasil Penelitian Dan Pembahasan ....................................................

1. Penerapan 5 prinsip Good Corporate Governance melalui

kinerja keuangan dan non keuangan ........................................... 27

2. Pembobotan kriteria menggunakan AHP

(Analytical Hierarchy Process)................................................... 41

3. Analisis penilaian penerapan prinsip-prinsip Good Corporate

Governance ................................................................................ 42

BAB V KESIMPULAN DAN REKOMENDASI .............................................

1. Kesimpulan ..................................................................................... 45 2. Rekomendasi .................................................................................. 47

DAFTAR PUSTAKA ........................................................................................... 48

LAMPIRAN .......................................................................................................... 50