Bug Tracking Database (2)Pertemuan 7

Matakuliah : M0232/Testing dan ImplementasiTahun : 2008

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• Mahasiswa dapat menggunakan Bug Tracking Database sebagai alat bantu pengujian. (C3) TIK-23

• Mahasiswa dapat menghasilkan laporan pengujian dengan baik dalam berbagai macam bentuk grafik. (C3) TIK-24

TIK

2

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What the Bug Relates To: Subsystem, Configuration, and Quality Risks

• Breakdown the subsystem– For DataRocket Case

Study, eg:• Mainboard• Video• SCSI• Network• telecommunication• Other hardware• BIOS• Other software

– For SpeedyWriter Case Study, eg:

• User Interface• Tools• File• Edit Engine• Install/config• Docs/Packaging

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Where the Bug Came From: Resolution and Root Cause

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Bug Taxonomy• Functional

– Specification– Function– Test

• System– Internal Interface– Hardware Devices– Operating System– Software Architecture– Resource Management

• Process– Arithmetic– Initialization– Control or Sequence– Static Logic– Other

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Bug Taxonomy• Data

– Type – Structure– Initial Value– Other

• Code• Documentation• Standards• Other• Duplicate• NAP• Bad Unit• RCN• Unknown

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How Long Was the Bug Around?• 8 phases of projects

– Requirements– Design– Implementation– Component Test– Integration Test– System test– Acceptance Test– Post Release

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The Finalized Bug Tracking Database

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The Finalized Bug Tracking Database

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A complete Bug entry Form

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RPN (Risk Priority Numbers)• Prioritas dan Serverity tidak selalu sejalan. Dalam

sistem testing mungin ditemukan suatu bug yang memiliki severity 5 tetapi ber-prioritas 1.

• RPN = Priority x Serverity• RPN dapat bernilai 1 sampai dengan 25.• Bug yang paling berbahaya memiliki RPN=1

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Pengelolaan Bugs Life Cycle

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Bug State

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Bug State (2)

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Tampilan Layar untuk Memasukkan Bug

• Bug ID: nomor urut bug.• Date Opened: tanggal pelaporan bug.• Project Name: nama proyek.• Tester: nama teknisi• Severity• Priority: prioritas ; & RPN• Summary, Steps to Reproduce, Isolation

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• State (text)• Owner (text): penanggung jawab.• Estimate fix (date): perkiraan bug teratasi.• Status / LOG (memo)• Subsystem: area/komponen yang akan terpengaruh oleh bug.• Configuration: konfigurasi sistem yang mengakibatkan bug.• Close date: tanggal saat bug terselesaikan.• Resolution: penjelasan singkat bagaimana bug

diatasi/diperbaiki.• Root Cause: akar penyebab terjadinya kesalahan (developer

atau test engineer).

Tampilan Layar untuk Memasukkan Bug

(lanjutan)

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Pelacakan Perubahan Status

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Informasi Tentang Bug

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Bug Analysis Chart• Generate Bug Analysis Charts

– excellent for communicating with management• The information-rich chart provides answers to a number of

questions.– Are you ready to ship the product?– Have you finished fixing bugs?– Is the bug management process working?– How do milestones in the project relate to inflection points,

changes in the slope of the opened or closed curves?

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Opened / Closed Charts

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Opened / Closed Charts

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Endless Bug Discovery

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The Nightmare of ignored Bugs

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The Nightmare of Mismanaged Bugs

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A Root Cause Breakdown

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A Closure Period Chart

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A Subsystem Breakdown

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Politics and Misuse of Bug Data• Don't Fail to Build Trust• Don't Be a Backseat Driver• Don't Make Individuals Look Bad