05 - travel matakuliah: g0622/bahasa inggris 1 tahun: 2005 versi: 1.01
Post on 21-Dec-2015
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Learning Outcomes
Pada akhir pertemuan ini, diharapkan mahasiswa
akan mampu :
• Mendemonstrasikan pendapat mereka tentang ‘likes & dislikes about traveling’
Book
• Answer comprehension questions to check understanding of topic vocabulary and concepts.– How often do you travel by air, rail, underground, road, and
sea ?– What do you enjoy about traveling ? What don't you enjoy ?– Which is the best / worst airline you have flown ? Why ?
In class / Assignment:
• Plan and record a voice mail message, using key words and phrases for making and changing arrangements.
– See Assignment 05-01: Web Research and Speaking Assignment: Effective Problem Solving
• Role play two telephone conversations, using key words and phrases for making and changing arrangements.
– See Assignment 05-02: Role Play
Book:
• Listen to a customer service trainer speak about solving problems for business travelers and extract meaning.
• David Creith - Customer Service Teaching Manager
In class / Assignment:
• Research hotels for a business meeting using the Internet and prepare a voice mail message for one of the suggested hotels.
– See Assignment 05-03: Speaking Assignment: Reschedule a Meeting Voicemail
The team-building seminar
• In class / Assignment:– Research, analyse and discuss a case study: The Team-
Building Seminar.– Plan and write a confirmation e-mail.
• See Assignment 05-04: Case Study: Writing Assignment: Confirmation E-mail
Book:
• Review listening, vocabulary, and reading from Unit 3.
– See Assignment 05-05: Discussion Board